one was quite i'll and the handicapped ramp was very helpful as was the parking lot and grassy area beside and behind the motel

there was a very nice tv and a large bar fridge

the hotel has a bar that offers a room service and serves drinks until 11at night

the hotel has a bar that offers a room service and serves drinks until 11at night

the room was neat and there was wifi so you could connect to the internet

breakfast included. new hotel.

breakfast was horrible though

hotel, great breakfast, all clean

excellent fresh breakfast and well stocked.

missing the eggs at breakfast

early check in.

the restaurant and bar were open till midnight, the room was spacious, clean and comfortable

the room service was excellent and perfect

my flight got in very late and they let me have a late check out!

the pool and hit tub area were well cared for

the restaurant and bar area looked wonderful

were no laundry area to clean clothes that i needed to wear for the 3 days

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and loved the

also the hotel has removed the coffee bar from the foyer which meant i had to leave to get a coffee as i didn't want to disturb the other

it has laundry machines.

we chose this motel for the the pool but it was too cold

the breakfast was consistently good and well stocked

decent breakfast with choices of scrambled eggs, ham, baked bean, pancakes, toast, fruits, cereal

free parking and free shuttle to airport as advertised is misleading

breakfast needs more options.

she was really helping and also allowed us to do early check in

the pool was a little chilly

comfortable bed. good location. shuttle

there should be full time life guard who can also act as security as kids splitting water on people sitting around

gym open 24/7, and property very clean

we weren't able to eat as we had to get our shuttle to the airport but it looked great

rooms have everything you might need for the most comfortable stay, including a fully equipped kitchen and a table for 2-4 people

good breakfast

bed was quite comfortable, but hubby barely slept due to allergies (either the bedding itself, or laundry soapud83eudd37ud83cudffc‍♀️, but he sneezed & coughed all night) (just something for

loved being able to have a late check out

free breakfast and airport shuttle unavailable to those with early flights

very nice , and breakfast was great

pool is working as well as hot tub

missed not having the sausage for sat/sun breakfast

breakfast was good, however, i would have liked a larger variety of cereals, yogourts, etc

only found out after booking that the pool was being serviced and not in use until september.

pool was too small not enough towels at pool station

pool and gym very small. breakfast line was so long we left.

we enjoyed our stay and the breakfast was very good

rooms were clean and well equipped for a family with kids: microwave, mini fridge, bath

breakfast was delicious and the kids had so much fun

we didn't even check out the pool or the weight room, and the breakfast was amazing

the pool could have been a bit cleaner.

booked the hotel because i needed an airport shuttle

we will definitely be back with our kids

non-refundable pet fee of $100 was a bit much in my opinion but unfortunately you are limited in options when

the swimming pool and the gym were not readily accessible, they told me that i would have to ask someone to let me in to ise

great breakfast, quick shuttle from the airport at late hour

thank you for this, the hotel was a great room and a swimming pool.

easy access to airport and a free shuttlebus

location cleaness great breakfast and friendly staff and service

- they have an on site gym - far from the downtown hustle - safe parking that's free - good staff cons - it's around 5-15

with breakfast included and a small kitchenette, it worked out really well

right behind us was a busload of kids (actually there were 3 busloads) - young boys - that completely overran everything, pushing

staff arrange early check in for us to drop off luggage

the counter staff was very helpful to address our laundry needs

kids running up and down the hallway till late at night like it was a private gym

the swimming pool, gym, bar, and restaurant were closed

there wasn't any room service due to covid, but they could leave more cups, soaps and shampoos

breakfast, hot portion not a good value

pool close to city

nice and clean rooms near the airport. the hotel has a gym, a whirlpool, and a restaurant.

the location is close to the airport and the free shuttle service is a bonus

breakfast was incredible

the breakfast were included aswell food places/restaurants are 10 minutes away if you're fine with

great location. pool was nice room service good menu and very quick service. we will be back

it was about the most reasonable place listed with a shuttle

rooms were a bit dark, gym could be better equipped

the sandman was one of the few hotels that allowed pets and had a reasonable pet fee

modern facilities with amenities ( pool, hot tub , adjacent restaurant) friendly great staff that make you feel at home (-) the other thing is due to covid 19 no pool or spa, no breakfast and no daily clean up in the (-)the pool is quite small but i enjoyed having access to it and the hot tub regardless (-) they finally have the jacuzzi and pool open so that s a nice bonus (-)on a thing, but would have like to have been able to use the pool (+) love the small hot tub, exercise room, and pool (+) the only thing is that the pool is not yet accessible but everything other than that is amazing (-)much chlorine in the pool(it was hard to swim and hurts our eyes) and the treadmill was out of (-)have no complaints other than next time we will remember our bathingsuits for the pool and hottub (+) the swimming pool and sauna were fantastic and the free coffee really please my

would have liked clearer instructions on which wifi network to use (there were 3 in the hotel name) for the smart tv to work properly (-) i asked about wifi, and they said on the card, which is ok, but on logging in to the guest wifi i got no internet (-)i had issues connecting to the wifi and especially casting to the tv in my room. (-)not provide any details about the property (hours for fitness/ pool, nothing about how to access wifi, did not provide directions to location or room, did not mention anything about lobby (-)wifi (-)coffee in room ,no wifi info no tv channel guide ,someone tried to enter room during stay , no one at counter when (+)the location of the hotel, clean rooms, nice lobby, and free wifi/parking.

it was all great very clean and the pool was nice as well.

loved the pool

not being able to have breakfast onsite.

gym was good

process for going to the gym is cumbersome having to get a pass from the desk every day

breakfast has all essentials you could

breakfast, one day the juice and water dispenser machine was working but the next day it broke

also connected to courtyard by marriott without going outside for a restaurant/bar

vel 4) as the swimming pool and gymnasium which made it really convenient for us

very good breakfast with plenty to choose from

the rooms were comfortable, clean and had a very well equipped kitchen area.

coffee and tea we had in the kitchenette

the balcony, staff, quiet, kitchen, cleanliness

loved the in room kitchenette.

like that our room was very clean and comfortable and all that we needed in a room with kitchenette

is great, you can walk everywhere room spacious, modern and comfortable wifi great bathroom clean and

wifi worked well

the kitchen was fully furnished and ready for cooking

we used the bar and found good company and drinks . with a comfortable ambience .

the room was big and spacious loved the kitchen in the hotel idea .

spa suite – king bed

gym was poor, breakfast buffet was on the light side as far a choice

everything about the room and loved the gym

the breakfast buffet was really good, and i also ordered room service one night and it was delivered promptly and the food was still nice and hot

katie was awesome and made a difference also arranging an early check in for us

mini bar could have been free!

the bed was comfy. they had a mini gym & laundry.

firdge was not working and of course no one could fix or replace it the room was not fitted for kids

the ice machine, laundry room and vending machines were close by

the wifi connection was quite reliable and solid most of the time

old, the adjoining room was awful why would you put kids beside two seniors in next room

in the room, but would have been even better if there was an option to buy small amounts of laundry powder

it was spacious, the kitchen was great and the extra bathroom was useful especially with a teenager

the gym was well-

then, forget about room service

it's very convenient and comfortable room that including kitchen, washing &drying machine

free wifi. usb plug ins.

great location. amazing room. good gym. smart choice.

swiming pool and location

location, breakfast, hotel bar and restaurant exceeded expectations

pool was great as was the gym facility restaurants were excellent and the servers were friendly with the children and very

the breakfast room service was hot and ready on time but a bit pricey.

and bed was comfortable, easy access to everything, coffee in room, gym and pool was so awesome to have

it's nice to have a good restaurant, a room service, a valet parking option and a pool too

room service for breakfast wasn t good at all and was cold

staff was friendly and kind, bed was comfortable, sauna in gym was awesome, restaurant was good.

pool is tiny, much smaller than the pictures suggest

should have a paper in rooms or on elevator that says pool on 3rd floor

loved the spa tub

beautiful hotel. we were right next to the pool which the kids really enjoyed.

functional wifi cost $10 per day; luckily i could tether my phone

we had 3 rooms for 4 nights-really good value good a family and kids lived the pool

the hotel had great facilities, i especially enjoyed the pool and sauna.

stores have moved into rideau centre, leaving many store fronts for lease and a hangout area for kids

loved the early check in as it allowed my family to rest after a red eye

great indoor swimming pool (water at good temperature)

the pool and hot tub are great, and there is a nice fitness center

thanks to concierge andrew campbell for really going above and beyond and making sure that the kids received the

clean room and clean bathtub, which made a big difference when washing the kids

they have a very nice pool and whirlpool

the fitnessand sports facilities are great

be glad when valet parking and room service are available, again.

parking, no bed for kids, price way too high

we had antibiotics for kids that required fridge so staff kept our stuff in their kitchen

breakfast in the room was delicious

you've to pay for wifi.

very comfortable, clean room, great pool and gym on site

comfy room, nice gym, friendly staff

the customer service was great! our room was available early. bar was pleasant, great bartender!

the pool is warm and big enough to swim

we found it difficult to get a drink in the bar as there were no staff around

they also have a quite and chill bar where it is very nice to take your laptop and work during the day or have a drink at night

didn’t love the bar because they didn’t have many options but the bartender was really nice

marcus, the bartender was so lovely, the hotel bar was the destination end of day both days.

variety of the gym equipment would be appreciated

very good location, nice rooms, and nice bar in lobby.

the lounge zone for breakfast and snacks was very

but they did offer an alternative, but it was an 8 minute walk so we passed because of the young kids

i stayed with my 2 kids and wife for 4 days and it was great

dining service, both in the restaurants and for room service

there for my 21 wedding anniversary and had young kids crying and yelling in the hall from 9pm ish to 10pm

gym is really

nothing really... mini bar is a bit too expensive

no access to rooftop bar with kids

love the location, very kids friendly, and the room was very clean and spacious.

great bar upstairs and you can take drinks back to your room.

my kids were so sad we couldn’t stay at the hotel longer

the kids really enjoyed the beautiful art deco pool

suite, unexpected as it was an upgrade super nice pool and gym professional and friendly staff beautiful views, perfect

a view from window, room was large and clean, pets are allowed, and wow what a great menu for breakfast and for dinner many choices and supports local farmers so always a plus when from farm to

love the pool, the bedding and the soaps they use. the high tea at the restaurant is great

having washing machine and dryer were handy, and a functional kitchen

we were able to do laundry and cook a meal

didn’t have cutlery in the kitchen, otherwise a fantastic room.

kitchen equipment in bare essentials so bring your own corkscrew

the staff were friendly and extremely helpful. i was able to get an early check in

kids loved that there was a pool, and they said the pillows and beds were the comfiest they've ever

fit in the parking garage so we had to park elsewhere and walk back and forth - we had two kids with us so this was a bit of a hassle but worth it just the same

kids yelling on the floor, hockey tournament or something like that. very annoying

could’ve had options like hot chocolate for the kids besides just normal milk and juice

location, constant noise from either the elevator or the laundry shoot

staff and room service were very friendly and courteous

clean, quiet, late check out option, good parking

is very quiet, excellent location,awesome staff, little kitchenette in room with fridge and microwave, free bottled water in room, nice breakfast and

the breakfast buffet was plentiful and kept being replenished frequently

excellent breakfast

bed, large and comfortable room, friendly staff, good breakfast, excellent drinks selection

hotel has a beautiful terrace bar that looks out over the canal and park

breakfast was not as expected as fairmont standard

really enjoyed the selection of foods at breakfast

breakfast was a good selection and amazing accommodation for my egg allergies, thank you

it's a great hotel, my kids love the swimming pool and teen's room with activities.

went when there was a teen soccer tournament and place was filled with annoying kids everywhere

did not eat the breakfast

pool rooms for kids & teens.

location, friendly staff, pool was great and empty everytime i took my son in

pool was not in service

room service was nice and organized

very welcoming and the pool was amazing

there is a restaurant with a bar on the main floor

room service took over an hour and was cold so a bit disappointed here, but otherwise, everything

the kids also enjoyed the pool

we saw several plates of half-devoured room service sitting outside doors in our hallway for quite a while

staff at the front desk and the bar are magnificent

room service is not up to the mark

didn't like the fact that in the four nights i stayed at the hotel, room service never cleaned my room

ds didn t care) and two elevators for a hotel of that size is crazy

the restaurant is on site and does provide room service

my family especially the kids love the location

clean rooms and we were able to get an early check in

the comfy suites, 24 hr laundry, complimentary breakfast has an omelet bar and everything you could want

the room was a good size for us - 2 adults and 2 kids under 3. very friendly staff.

i asked at reception to solve this issue with heating system they didn t help me and now my kids are seek

gym was not available

they noticed how much our kids have grown and generously upgraded our room

breakfast was not included in my stay and was pricey in site.

however i was told there is a laundry service available which is collected in the morning only

i just went to the gym and worked out and

the pool can be warmer but it was still amazing

clean room,good size pool and not to far from downtown ottawa.

having a bar fridge and microwave helped us a lot

room service

, dogs barking, kids, etc)

friendly, clean room, and comfortable beds clean washroom and many benefits such as tv, wifi, parking, restaurant, pool etc

location is perfect if you plan for a day trip with kids to the museum in ottawa, crossing the street around a 2-minute walk

pool is small, but well maintained, and the kids loved it

we like everything specially the pool coz my daughter loved it

the indoor pool its’s warm and really a big pool

specifically booked a room with a kitchen, as clearly described in the listing and shown in the photos on booking

the queen suite with sofa bed does not have a kitchen

everything you needed was within 3 ks coras canadian tire walmart casino and within 9 minutes of my daughters restaurant la doce vita in little

hotel, perfect location, apartment style with a living room and full kitchen separated from the bedroom

how big the room was and the kitchen!

location for riverside festival, nice to have a kitchen and separate bedroom

big modern suites, fully equipped kitchen

the kitchen has everything one can need (no oven, but stove, microwave, fridge, etc

shared kitchen friendly staff clean

there was a kitchen which you can use and free tea and coffee.

was nice and it was really nice that the motel had a central kitchen that the guest could use 24/7

nice kitchen

this motel has a great kitchen space for use by guests

always book the same room, the queen spa and find it the best room for the value

availability of ice (no extra fee) as well as laundry

everything especially the spa tub in the queen room ( our favorite )

room with a spa tub ( our favorite ) very quiet location

they called to confirm my booking and allowed me an early check in and late check out at no extra

loved the pillows and the spa tub

the breakfast could have been a bit warmer.

great location for walk into the city, useful microwave in the basement, good breakfast

the spa bath did not work

located within easy reach of the 105. ideal for the spa or skiing.

it has free access to a great gym and a swimming pool, which was perfect to have a morning sport session while my partner was

the gym is available 24 hours

gym access and breakfast included

breakfast was delicious, but coffee was completely gone at 9:40

they were friendly, helpful and clean. the breakfast was good.

half the equipment in the gym didn't work

breakfast was average and would be better with more selection...

customer - appreciate that the staff is still very friendly, the gym is clean and available, the rooms are comfortable and the breakfast is enjoyable

the value, breakfast, pool and most importantly, it was very clean.

cleanliness, pool, breakfast included, friendly staff.

only mini bar i didn't need

adult only pool area after dark

great room, had room service and the food was really good. lovely place to stay!

ordered the same breakfast both days however noticed a difference in quality and quantity served between the two

we used the pool/hot tub both indoors and out, ate at arome, and played a bit at the casino

the room was perfect, the gym was fabulous and the hot pool and the little fire place was comfy and really appreciate

una inside and large hotubs outside) with lots of seating

the parking lot was full, we had to walk with luggage a few streets

location was perfect for us as we were attending our son's tournament at the close by pool

nice small outdoor pool. sauna. wifi that works. restaurant was good for easy dinner.

loved the spa area

we really enjoyed the spa it was a nice area to relax and disconnect

i love the spa pool and the ambiance of the hotel.

late check out at 1pm...thank you, the bathrobes!

restaurant served delicious meals and sauna/spa were relaxing

the swimming pool is quite small and not suitable for younger kids

clean, quiet, fast and courteous servives, great affordable breakfast, plenty of

no continental breakfast

restaurant not open meaning we had to go out and then no time to use the pool.

i will leave the pool and gym open 24 /7

large room. comfy bed.two great lounge chairs. spacious bar and restaurant.

really hoped i could spend some time at the hotel bar and perhaps buy a little snack and hangout with my partner

we enjoy the big large room and the pool it was comfortable and quiet.

i wish i could have seen the hotel bar but it was closed

le lit confortable, propreté et personnel près du casino

very clean and lots to do children loved the indoor pool and gym

kids running around, but it did not really bother me

room service is just for above 15$ requests , if you need a bottle of water you have to go and buy

i like that my room had a balcony. the fact that the hotel had a spa made it extra special.

pool and hot tub were nice for the kids

was a pint of bad milk in the fridge which i happened to serve my kids with (cereals)

clean rooms and amazing breakfast. wonderful pool area for the kids.

breakfast was rich and tasty

as far as the property, it’s nice to have a pool but the pool is very small

pool was a bit busy but very warm, kids enjoyed it

they tried their best to ensure breakfast experience was pleasant even with the covid restrictions

•our kids loved the pool •staff are very

modern renovation an swimming pool

breakfast was free but it could have been of better quality

i was disappointed that the restroom near the gym did not have any toilet paper.

friendly staff, great breakfast, clean and comfortable.

the breakfast had more options than most hotel breakfasts, hot and cold food

wifi excellent

i wish i could use the gym but i understand the situation

the main hotel was very warm. the gym was way to hot and was not comfortable to work out in.

were loud kids on our floor and although security tried to get them to quiet down, it didn’t work and we

the complimentary breakfast was excellent

breakfast was great

rooms were clean, had everything we needed. this hotel also had coin laundry which was a plus.

my wife, two kids, and dog all struggled to sleep due to the noise

the breakfast lack varieties and wasn t so healthy

the pool was great and having the full kitchen is a major plus

pool area was way too warm....more like a sauna. thus chlorine seemed to be too concentrated.

kitchen in room, coffee and tea breakfast is fine nice little pool good bed

breakfast is a sack breakfast due to covid 19 always loved mariotts breakfast

breakfast was really good

loved the space in the room, super clean, staff very friendly and thoughtful, the pool was great, breakfast included

the kids love the pool

will be back next year for another golf tournament, look forward to staying there again

large indoor gym

parking only due to a wedding but still good

clean, tidy, well-kept rooms. ample parking. close to restaurants and shopping.

like they have the pool open still despite covid

pool could have been a little cleaner.

breakfast was well worth the extra pay

they gave us an early check in and an upgrade to celebrate our wedding day

i stayed with my 7 year old daughter the pool was great and not too deep

nice and professional staff. clean environment and nice breakfast.

was looking for a whirl pool and sauna...

staff provided an early check in but not confirming upon 2 earlier attempts, only after showing up early

pros: updated, spacious, and clean room

pool, hot tubs, saunas, gym

tons of add on amenities like golf and the spa cons: extra cost for high speed wifi - the wifi was not working out first night as they were switching providers

indoor/outdoor pools/hot tubs and arcade were a huge hit with our kids

not working, slow internet, no free parking, water pressure is weak, staff did not accomodate a late check out

the pool and hot tub were excellent

breakfast was good , the staff were friendly and helpful

good breakfast variety and it was replenished often and quickly.

the pool wasn’t available to use and i think the gym could use more selection.

so sorry i did not have more time to take advantage of beautiful pool & gym…

the gym was closed for repairs

powdered eggs for breakfast.

beds were very good, as well as the gym and pool

there was a swimming pool and gym available though i didn't use these

nice pool facilities which was made even better as we were the only ones there on a quiet sunday