the restaurant and bar area looked wonderful

very good wifi

one vehicle of their airport shuttle service was working, long waiting times and car with just space for 4 or 5 with luggage

premises were super clean, great views of rideau river. good parking.

weird and noisy - requested for checkout at 12 instead of 11 so was denied the breakfast bag - no room service at all, not even a water bottle - not one bit worth the

outdoor pool, restaurant on site, free breakfast, view, trees, maintained green

free wifi, which should be the case in all hotels, was also a lovely touch

great hotel-good location w airport shuttle. nice restaurant.

wifi is not really free - you have to sign up to the hilton program and provide personal

equipment in gym was not all working

bar and restaurant were awesome

clearly pool/gym were not open and i think that would have made a difference

staff were super welcoming and were able to help my husband and i with an early check in

room service was forgotten about until we made a second call to check on it

we had a suite with a kitchen

the shuttle service to the airport was great

the breakfast was given to me a check-in due to covid restrictions which consisted of a boxed breakfast

breakfast was good

driver of the shuttle was sick when i arrived and i had to take a taxi

for check-in and the front desk was amazing they prepacked my breakfast so i wouldn't have to get up early

free cereal offered at breakfast, very good shuttle service, although the van could use some loving care

ngle night's stay to catch a flight), but were super impressed & excited about the mini-golf on site; definitely on the list for next time location was perfect for us as it was only 5mins

the room was very clean and very roomy. the kitchen area was great. loved it.

good breakfast

not only did they come in to clean they threw away the laundry soap i had brought with me

free parking, close to attractions, pool and gym on site

good included breakfast, small pool and exercise room, convenient location with airport shuttle and sufficient parking, office facility

the airport shuttle service was excellent

the breakfast was delightful. the rooms had all we needed.

the breakfast was consistently good and well stocked

the free breakfast was amazing!

staff was always smiling, the gym was very clean

pool & gym fantastic

at last kids enjoyed the swimming which is maintained well

good gym facilities

the common areas/pool/gym are understandably closed, while the laundry room is accessible

could hear the kids playing in the room from in the hall

my only thing is pool was not open, but not the hotal fault, covid.

breakfast was rich and tasty

pool and gym is closed ! why not information for the website?

able to park my rv in back lot. pet friendly ud83dude3b

light in entrance and bar area creating a nice ambience

•our kids loved the pool •staff are very

they have pool, that is open till 10 pm and gym 24/7

selection of bar food

rooms are clean and comfortable the service is good. the breakfast and gym are excellent.

nice size laundry

pool was small and dirty on the bottom cleaning staff were very rude not one that we pass were

free airport shuttle service l.

the room was great, excellent bed, a little kitchen at and the breakfast was amazing

breakfast was good and pool was clean

staff was polite and helpful and they had a free ev charger

pool and gym on site

the gym and the swimming pool were also cool as my daughter enjoyed her time here

they shifted us to a bigger room, i asked for some support on late check out, they gave it to us

we appreciated the gym access

have no negative comments other than the bagged breakfast is tacky

ly 2 other cars in parking lot), but when we showed up our room was still facing the highway

breakfast had lots of options and was good

breakfast was excellent

facility looks new with a modern design. room is clean. has a small gym.

the service was excellent and food breakfast they provide unbelievable

breakfast was absolutely delicious and plenty of choices, my kids loved it

breakfast area was crowded but for a

appreciated the complimentary breakfast which had a good selection of items

parking was a bit difficult with our truck and 16' cargo trailer

king bed was spacious and comfortable

the pool is only a very tiny and shallow pool. we chose not to use it after seeing the size.

breakfast was great clean hotel friendly workers

kids thought pool too small ;)

nice and professional staff. clean environment and nice breakfast.

size and amenities of rooms. pool staff

kids wished there were more pancakes than just 1 day on the weekend. lol

the gym, the pool, the room. the service everything.

clean. kitchen in room and free breakfast. friendly staff. laundry room. exercise room.

nice, clean room. easy check-in. friendly staff. decent hot breakfast.

everything, the suite, the pool , the gym , the people

location, cleanliness, comfort, staff, breakfast, all things we loved!!

you can enter from the 24 hr gym or a hallway that also leads to laundry

liked that they had guest laundry available

location was convenient, and overall, it was an excellent choice, especially for families with kids

the pool was great especially with little kids

clean, tidy, well-kept rooms. ample parking. close to restaurants and shopping.

the room was nice, clean, coffee make, fridge, great room service

ths standard room had breakfast fully catered too but the upgrade led to my parents having to pay for their breakfast

the bar downstairs was really good - way better than i expected and the breakfast was fantastic

the pool was very clean and the chlorine level was okay

breakfast wasn’t until 10am during the week

the gym area was clean

the gym and hotel layout was wonderful. i loved the new design and amenities, such as the gym.

the pool and hot tub/spa was especially enjoyed by my kids as the pool room is always warm and nice

we were able to use faculties (pool, gym) even though they have capacity restrictions

the gym was closed for repairs

there is a pool with a hot tab and a gym

i would have liked the bar to be open a little later but that was ok.

the bar food was definitely in the top ten

bar fridge was full of garbage from the previous person

japanese fusion restaurant for a late night dinner/snack and the restaurant with a view of the golf course for lunch

spa was quite greatlarge i loved my

the room service was ok but could have used more cloths and towels

bar fridge in the room was on the floor, so difficult to access only 1 bedside lamp -- 2nd lamp had

breakfast at the restaurant was terrible

booked a room for 2 adults and 2 kids, we had 2 towels and 1 shower gel

great room service staff

the beds were very comfortable and we got a very good room service

the breakfast was super slow, it delay the check out

we enjoyed the pool and fitness room

we ended up eating at tulip three nights - two in person and once in room service

adequate breakfast. good meals in bar

be sure to ask if breakfast for kids have an special rate, we didn't confirm and it was charged full price for a 3 years old

it was end of room service hours about 9:25pm when i ordered my first night there

our cleaning service the second day, our counters in the kitchenette were not cleaned up

pool was clean and kids enjoyed it

was closed most of the day we wanted to use it, we should not have to pay additional for better wifi we should get the best already for what we pay for the rooms

breakfast included, laundry room facilities available to the guests and pool/gym for the kids

the wifi was slow, and attempting to charge for faster speed is ridiculous

room was beautiful, kids enjoyed netflix and you tube options

room service for dining was great even gave us free

the pool was a key reason for picking this hotel for our kids

they asked us before offering nice gifts to the kids and the kids loved the toy gifts

the pool was a key reason for picking this hotel for our kids

the lady who was the bar tender and waitress at the bar/ restaurant in the building

is great, you can walk everywhere room spacious, modern and comfortable wifi great bathroom clean and

flight walk up) and the front doors

wifi sucks and they're isn't any pool...

hotel in a good location with on location parking and a cool bar right next door

didn’t love the bar because they didn’t have many options but the bartender was really nice

alt hotel ottawa has a small and well equipped gym, ice machines (levels 7 & 12), complementary computers with internet access, and beautiful

clean rooms, comfortable beds, nice fitness center, nice bar and commmons area

very good location, nice rooms, and nice bar in lobby.

walking distance to downtown comfortable beds nice bar within property

hotel has a very sad pool/gym/terrace area

they don t have late check out.

beautiful gym

cozy room, beautiful view, fast room service

good location, great place to travel with kids. there are two play rooms and nice pool.

i guess ... a pool and/or hot tub would be nice and a bar just to have a drink and watch a game.

very clean, issues connecting android to wifi, rather small room for 2+ people staying, shower get in scarce quantities

room service needs work

wifi was super slow and i didnt feel like paying $9.95 to improve the speed.

we had antibiotics for kids that required fridge so staff kept our stuff in their kitchen

felt like the family with two kids next to us were in our room at 6:00am

i was not feeling so good one morning and it was luxury to lie in bed in robes, order room service brunch & watch the kardashians, just like we would at home

ordered room service for dinner and the attendant on the phone was friendly and accomodating

wifi didn t work in our room and the casting/ screen mirroring was unavailable even though there

cocotte, the hotel's bar & restaurant, is a little on the expensive side but the brunch was really good, and it's a

from early check in to late check out - the staff were very cooperative and accommodated all our requests

it required us to leave property for another gym that was privided

restaurant downstairs was expensive for breakfast

the room service offering closed too early to be of

terrible atmosphere in the bar and restaurant

we arrived earlier than 3pm and were able to do an early check in

staff took care of us though helping easing the movement of sleepy kids late at night

room service very good and punctual.

water in the pool, too cold for kids.

the front desk, resturant, and room service staff are very friendly.

didn’t have cutlery in the kitchen, otherwise a fantastic room.

we were able to do laundry and cook a meal

kitchen equipment in bare essentials so bring your own corkscrew

great gym and pool table

gym and pool table

the pool is open as is the gym, with pandemic restrictions in place

the little kitchen area was nice and clean but the appliances and the tv were out dated

clean room, super friendly staff, location closed by to downtown, free parking, laundry facility, gym, and pool

hot tub and gym were well maintained and nice

i loved the space in the room, the quite, and the kitchenette

all serving sizes) the hotel also welcomes outside members to use the gym and pools so there was swimming lessons happening when we were using the pool, and some

salt water pool and hot tub were great, rooms are spacious, bed comfortable, jazz nightly in the bar with great food

only the downside was it was hard to get wifi and i had to call for support a few times

great room service and delivery of ice/robes/ slippers right to your room

above and beyond to ensure a pleasant experience, while the facilities, including a fantastic pool, cater to all needs

the kids enjoyed the swimming pool

clean, big room, pool for the kids and free breakfast. breakfast was better than expected.

clean, big room, pool for the kids and free breakfast. breakfast was better than expected.

location and ev charging

lovely room. great pool

room service and all other staff were

kids running up and down our hall at three oclock

liked queen beds instead of doubles and was disappointed to find out after we got there that the pool and gym were

we ordered room service for dinner and the food was excellent

pool area not conducive for kids. pretty blah. but clean.

hor d'oeuvres and breakfast was wonderful

my kids loved the indoor pool which was built in 1912

excellent place to stay amazing breakfast and great location to stay with family and kids

lovely staff , lovely restaurants. really enjoyed the bar and jazz on wednesday

the kids really enjoyed the beautiful art deco pool

really enjoyed the selection of foods at breakfast

breakfast and the restaurant at ground floor were enjoyable

hotel has a beautiful terrace bar that looks out over the canal and park

breakfast was a good selection and amazing accommodation for my egg allergies, thank you

room rates include breakfast in the standard room rate

the room service food menu was also very small

hotel, good restaurant, friendly staff, good gym and pool, very comfortable bed, excellent location

wifi and in suite desk area made it very easy to keep up with virtual meetings in between in person

pandemic rules, hand sanitizers, plenty of towels so no need for room service

came in but we went into get something to eat and no one was around so it was easier to phone for room service

gym is small and busy in the mornings, but good to have on site

very attentive and accommodating staff. bar / lounge was nice setting.

small gym

i asked for early check in and also to be on the top floor and since they said it was quiet they has no problem

gym was poor, breakfast buffet was on the light side as far a choice

extra space and having a kitchen

kitchen table is wobbly

patchy wifi sometimes.

the central position is the best great kitchen and pool also the coffe shop really a great place

the gym is well equipped and the pool was good as well

spa suite – king bed

location great, close to the highway. late check out was free of charge

my son was able to talk to them to be able to go to the pool

were no laundry area to clean clothes that i needed to wear for the 3 days

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and loved the location as well

it has laundry machines.

location, quality of the room, gym, pool, quality of food

i like the gym, the pool was well maintained and accessible, but narrow, so it was difficult to get space

we had a lovely time. enjoyed the pool and sauna

gym and pool facilities were great

bar staff were absolutely amazing

the pool is warm and big enough to swim

the self servided laundry was convenient and helpful

comfy room, nice gym, friendly staff

the kids loved the pool

we found it difficult to get a drink in the bar as there were no staff around

thought i booked a hotel with pool, wifi and free breakfast. pool was good, wifi was spotty and

there wasn't any room service due to covid, but they could leave more cups, soaps and shampoos

staff and location, huge rooms, gym, pool, parking, cant ask for anything else

wish the pool hours were extended. closing at 8 pm didn't give us time to enjoy it.

pet fee was $50 cad for the two dogs

om service).

gym is way too small, the bathroom showers could ve had better tiling and a glass door

amazing espresso bar and breakfast

room service was deliscious and amazing the roof deck was amazing and the cocktails were superior

the location, cleanliness, room service and amenities.

breakfast is so so, you will get what you paid. clean, good location.

gym small, but at least there was one, which was nice

parking was included and very convenient and also allowed enough space for

we had all the free water we could handle kids loved it

my only criticism would be that the breakfast area was too crowded with bus loads of kids

loud noise from other bedrooms. you can hear everything

wifi is very poor and hardly ever get a connection in the room

buffet breakfast was good - i believe it was an additional $16 per adult and $8 for kids

changed their menu daily so you cannot look at a menu or know what you would like to order for room service as that is not possible with new menu every day

tv did not work 1/2 the time and wifi did not work

hotel, perfect location, apartment style with a living room and full kitchen separated from the bedroom

kitchen was large and well-supplied for long-term stays (full-sized frig and freezer, microwave,

loved our hotel suite - it was just a regular room , but it had a bedroom , full kitchen , and living room with comfy couch

how big the room was and the kitchen!

kitchen was stock with everything you need

7miles away, close enough for myself, my husband and two small (under 10yo) kids to walk to even in dead of winter (february)

we went with kids

was dirty laundry piled outside the suite entrance

there are laundry room and microwave, very convenient

dead bee inside room and dry leaves, given that 2 small kids along with us

great wifi everywhere

our room was over the basement which contained the laundry which was a little noisy during the day and the sump pump which was working day and night

breakfast much better then in other equivalent hotels we stayed at previously

my room was spotless and spacious, and the little kitchen area was well-stocked and very helpful

clean, quiet, late check out option, good parking

it’s clean and breakfast was good

pool is way too cold even if the room is warm up

i also like how the management carefully controls use of the pool and gym during

laundry room could also be very busy in the evening

nice gym and pool

also, was pleasantly surprised by how spacious my room was, that came with a kitchenette

kids love the pool but they didn't love had only 30 minutes there

loved the pool

there was no cleaning stuff provided in the kitchen

the indoor pool its’s warm and really a big pool

the breakfast could have been a bit warmer.

room spacious for three adults. breakfast good. staff were friendly and helpful.

the spa bath did not work

good location, clean renovated bedroom and nice breakfast

lovely room with a spa tub. very clean and comfortable.

the swimming pool is quite small and not suitable for younger kids

restaurant not open meaning we had to go out and then no time to use the pool.

fact that there was no breakfast because of renovations mgmt wife and i are both diabetic and rely on this meal it is very

breakfast not included

the pool is to cold should be heated

parking far from entrance of hotel

they need scooters for the elderly to get from hotel to casino and back.

the pool and fully equipped gym

the public parking.

only mini bar i didn't need

gym didn't have a lot of equipment

rooms are very comfortable. lots of glasses. enjoyed the pool. breakfast was excellent.

good location for casino. nice big clean rooms. was rather surprised how great everything was.

we liked everything, free casino shuttle was a plus and the spa was amazing very nice pool area.

no water, towels or a/c in gym

the breakfast had a lot of choises

hotel has all we need for a confortable stay with kids.

laundry facilities on site

the outdoor pool was right in front of the room. the kids loved it. the room was clean.

comfortable beds. great location, close to everything and not far from casino

we liked not having carpets and the breakfast was plentiful with a croissant, cheese, cretons, fruit, a boiled egg and two mini muffins

the breakfast buffet eggs,beans were cold,returned the meal.

honestly i love everything but it would be nice to have the pancakes machine for breakfast.

next door to great gym and huge shopping centre

gym access and breakfast included

spa experience was outstanding! personnel very friendly and helpful!

i like spa and sauna

the pool wasn't open

the pool was amazing

restaurant was awesome and the bar was very nice

was a cute little hotel with a beautiful spa

restaurant served delicious meals and sauna/spa were relaxing

location was perfect for us as we were attending our son's tournament at the close by pool

the room was perfect, the gym was fabulous and the hot pool and the little fire place was comfy and really appreciate

their wasn't much parking space

a lot of choice for the breakfast

rooms clean a lot parking newly renovated good breakfast

the value, breakfast, pool and most importantly, it was very clean.

floors were always wet and slippery due to the location of the pool and people letting their kids run wild and not dry

indoor pool is nice but there are some corners around it that are very dangerous, specially for kids

clean and comfortable. pool and gym

the free breakfast was much better than expected

breakfast was delicious and the kids had so much fun

just the pool wasn't open but that's only because of covid

friendly staff, comfortable beds, gym, pool, nice atmosphere

very nice , and breakfast was great

to the virus, the pool and other facilities weren't opened for customers

i didn’t like how the pool was unavailable

easy access from the main highway. room to park with a small trailer.

in a great location, they do have a pool gym and hot tub

shared kitchen friendly staff clean

nice kitchen

place to stay, staff is very friendly, a good kitchen

was nice and it was really nice that the motel had a central kitchen that the guest could use 24/7

this motel has a great kitchen space for use by guests

loved the in room kitchenette.

the rooms were comfortable, clean and had a very well equipped kitchen area.

the balcony, staff, quiet, kitchen, cleanliness

coffee and tea we had in the kitchenette

like that our room was very clean and comfortable and all that we needed in a room with kitchenette