loved the in room kitchenette.

the balcony, staff, quiet, kitchen, cleanliness

like that our room was very clean and comfortable and all that we needed in a room with kitchenette

coffee and tea we had in the kitchenette

the rooms were comfortable, clean and had a very well equipped kitchen area.

there was a kitchen which you can use and free tea and coffee.

this motel has a great kitchen space for use by guests

the provided cutlery in the common kitchen area is very outdated (e

shared kitchen friendly staff clean

place to stay, staff is very friendly, a good kitchen

hot tub was on the cold side but the girls enjoyed the pool

have liked to have had the hot tub a little warmer and the pool a little warmer but it was

none of the facilities were open due covid (pool/gym)

for a *** stay, it wasn’t bad at all. the gym, food, and room were all good.

in a great location, they do have a pool gym and hot tub

maybe leave the pool open to 11pmloki

hard to sleep with kids running in hallways, ppl yelling

small swimming pool but good for kids

breakfast was great.

the free breakfast was much better than expected

parking lot was dark..entrance to motel was unlocked all the time

and wifi server was busy but could have been a little nicer

there was a very nice tv and a large bar fridge

the hotel has a bar that offers a room service and serves drinks until 11at night

website showed a bar and pool tables

it was an exceptional experience with every necessary items in the rooms and cute swimming pool

beds, close to restaurant, quiet, indoor pool with fairly warm water, close to gas station

great pool to relax in

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and loved the location as well

were no laundry area to clean clothes that i needed to wear for the 3 days

no problem, but environmental save water, laundry

breakfast was certainly decent but wished for more traditional protein options.

of board games and movies on the website, which heavily influenced my decision to bring my kids there

breakfast each morning was good especially being able to make waffles

gym small, but at least there was one, which was nice

wifi worked and was east to access

the room service was fast and the food was good

services, such as luggage storage, a lobby with snacks, tables with power outlets, and parking for guests

arrived too late for dinner

kids running up and down the hallway till late at night like it was a private gym

totally impressed with everything.. check in, parking, room , breakfast and check out

breakfast was good. seemed to be something for everyone’s tastes.

breakfast included. new hotel.

missing the eggs at breakfast

), laundry facilities were a bonus, restaurant, drugstore, gas station close by

the hotel accommodated my late check out request.

clean room, super friendly staff, location closed by to downtown, free parking, laundry facility, gym, and pool

we were not impressed with the buffet breakfast but staff was very polite and friendly.

access to guest laundry

process for going to the gym is cumbersome having to get a pass from the desk every day

with hot items and waffle maker, 24 hour tea and coffee, warm pool with hot tub, laundry facilities, big rooms with 2 sinks, microwave and mini fridge

the kids enjoyed the swimming pool

hotel was beautiful. they were recently renovated. the room had a wet bar which was very handy.

everything from room breakfast coffee n staff

even gave my kids sweets lol the went above and beyond to make sure we were next to the pool because of our kids

then went to the room, before i opened the door, i realized that this room is beside the pool and gym that there are much nosie

breakfast was included, we opted to go out to a restaurant for a better breakfast as it was more of

the gym was perfect

it would have been better to have a smart tv for the kids the computer chair was awful (was making so much noise) buffet was good but a 9h00am = no more

room cleaning is only done after 5 days, its a little long considering we were 2 adults 3 kids

location, facilities, breakfast included

gym access and breakfast included

clean, the parking was free and so was the breakfast

next door to great gym and huge shopping centre

we liked not having carpets and the breakfast was plentiful with a croissant, cheese, cretons, fruit, a boiled egg and two mini muffins

their wasn't much parking space

ample parking, parking lot was well-lit at night

we really enjoyed the spa it was a nice area to relax and disconnect

the place was nice and clean. very friendly staff. awesome outdoor pool

location was perfect for us as we were attending our son's tournament at the close by pool

5-15min to get outside i don't think this can be changed but the spa is too hot in the summer, a pool would have been

spa experience was outstanding! personnel very friendly and helpful!

location was perfect for us as we were attending our son's tournament at the close by pool

was a cute little hotel with a beautiful spa (sauna inside and large hotubs outside) with lots of seating

location, spa and overall look

spa suite

spongious floors, the pool, lots of trees that compensate for a drab spot, the staff was exceptional, the screen that

always book the same room, the queen spa and find it the best room for the value

the breakfast had a lot of choises

room with a spa tub ( our favorite ) very quiet location

wifi was very slow

holiday inn. we liked reasonable rate, clean, breakfast and canteen staff. nice gym.

we went with kids

the gym isn't great and there doesn't seem to be much else in terms of facilities.

old, the adjoining room was awful why would you put kids beside two seniors in next room

i also like how the management carefully controls use of the pool and gym during

pool

could’ve had options like hot chocolate for the kids besides just normal milk and juice

nice gym and pool

the room was clean. the pool and fitness center was great. the breakfast was fantastic.

spa suite – king bed

location, quality of the room, gym, pool, quality of food

the hotel had great facilities, i especially enjoyed the pool and sauna.

we had 3 rooms for 4 nights-really good value good a family and kids lived the pool

i like the gym, the pool was well maintained and accessible, but narrow, so it was difficult to get space

everything about the hotel is quite new, which is very nice with gym facilities particularly

is very quiet, excellent location,awesome staff, little kitchenette in room with fridge and microwave, free bottled water in room, nice breakfast and

location at the city center, stylish rooms equipped with everything needed, including kitchen, very good breakfast, high quality and friendly service at the reception and good value for

clean, quiet, late check out option, good parking

ot laundry towels etc) but there is soap and scrubber etc under bathroom sink for dishes

great breakfast and we were able to get early check in which was a bonus.

i'm upset and everything was ruined it was my anniversary for 4 years i had a babysitter take my kids and when i went to go pay it didn't go through they never told me that i couldn't use them a

very nice rooms, great location, nice buffet breakfast

secondly i ordered room service, it came without a cover on my steak dinner which during these times regarding the

only thing that i didn t like about this property was, you have a mini bar in your hotel room and each item has a price to it, i m glad i found out by scanning the bar

gym is small and busy in the mornings, but good to have on site

the rooms are very spacious and the pool is great

great room, gym and swimming pool.

the cafe with bar is wonderful addition

having a kitchen and laundry en-suite was perfect

really i can't complain about anything i didn't use the pool as i forgot so i cannot comment on the pool but i'll be going back

loved it there, plus the rooftop bar was incredible

food wasn t great

inform guests about how much they can eat for at breakfast, so as there are no surprises

gym isn t well equipped

it was inconvenient with 2 little kids

very clean, spacious with friendly staff. pool and fitness center. close ro many attractions.

minor suggestion- pool was a little coolparking was $35+ taxes per day.

the pool is warm and big enough to swim

perfect location, pool and parking

central beds comfortable , good gym

location, clean, modern, good to have a pool, tasty breakfast, check out at 12, friendly

-great location -impeccable rooms/housekeeping standards -24 hour gym

gym clean with quick response to new toweels

i loved the shower and the fast wifi

the room service food menu was also very small

of heavy wood from original design, difficult for me to lift, maybe not as friendly to seniors or kids

the pool and hot tub are great, and there is a nice fitness center

was closed and the kids were hyped to use it and thats one of the reasons we selected the hotel

wished there would have been room service

vegan options for room service.

the room was big and spacious loved the kitchen in the hotel idea .

flight walk up) and the front doors

wifi didn t connect, the outlets on one side of the bed didn t work, bathroom was really

was able to get early check in and parking place

at the bar ignored me when i went in for a query about food service

cafe laurier has the best breakfast sandwiches and coffee

my kids were so sad we couldn’t stay at the hotel longer

hotel 5+ gym area is great and clean but pool could be open longer in the evening - and at least 1 running

chose buffet for the breakfast it was delicious but has limited selection of food

some areas (ie the pool area) seemed a bit tired but this really only added to the hotel’s historic charm

breakfast was a good selection and amazing accommodation for my egg allergies, thank you

i liked the fourth floor lounge facility but it did get too busy at breakfast time

beds, fabulous location, quiet, gold lounge access was excellent for snacks and drinks, breakfast was good, staff friendly and helpful

hotel has a beautiful terrace bar that looks out over the canal and park

bed, large and comfortable room, friendly staff, good breakfast, excellent drinks selection

fewer screaming kids in pool than other

perfect location great rooms comfy bed with a nice sofa and coffee table and also had a great pool area

gym was modest but fine

pool was refreshing after a day of exploring

i found the wifi slow and the pool/hot tub not very clean

the staff was friendly and the onsite laundry was a nice surprise

should have a paper in rooms or on elevator that says pool on 3rd floor

the staff was very helpful and friendly. pool was great for the kids!

kids enjoyed the pool

wifi was terrible

spacious and the kitchen was very well stocked with utensils

the staff were friendly and extremely helpful. i was able to get an early check in

kitchen equipment in bare essentials so bring your own corkscrew

we were able to do laundry and cook a meal

gym, lounge with a view, meeting rooms etc

slow elevators and wifi a bit lagging and slow.

mini bar fridge and safe

good daily room cleaning good gym

no room service. however, i understand the reason behind decision.

parking, no bed for kids, price way too high

available restaurant, pool, gym services.

kids were around my floor making excessive noise. i think they have to put some rules about it.

room service was excellent

loved the room, very spacious. pool and gym was a bonus.

terrible atmosphere in the bar and restaurant

the bar and coffee were great and the atmosphere was great as well

alt hotel ottawa has a small and well equipped gym, ice machines (levels 7 & 12), complementary computers with internet access, and beautiful

the gym was good!

staff were friendly, easy check in/out, super clean, gym facilities small but good.

gym closed due to covid

the queen suite with sofa bed does not have a kitchen

the room (kitchen suite) was clean, spacious and comfortable

major issues: 1) there were lots of guests staying at the hotel for a kids hockey conference from fri to sat

the functional kitchen was a pleasant and welcoming surprise

the indoor pool its’s warm and really a big pool

wifi seemed to struggle at times.

i like how comfy the bed was and pillows. i like how there s late check out!

your hotel has impressive game and arcade rooms, swimming pool, and workout facilities

great location and late check out

tokens kids could not play any games ud83dude14 they were really disappointed had to take them to fun

kids we’re not comfortable

tv did not work 1/2 the time and wifi did not work

then wanted to order a kids menu for m daughter and eat it in the room but was told i had to eat in the restaurant

the kids really enjoyed the pool

the beginning, we had a bad experience of wifi but the director of the hotel solved our problem and helped us as much as he can to feel us

was under construction which was not advertised on your website, very misleading, wifi kept restarting, picked this hotel for those 2 reasons

would be good to include breakfast with room service

hotel is old needs to be revamped, the tv connection to personal device was not working, no late check out, the hotel did not respond to my

there is a restaurant with a bar on the main floor

of your control i didn t like that i paid the same rate as if all the facilities were open gym, pool etc

the gym was also a nice touch

had an early plane flight and were not able to get a shuttle

nice size laundry

free airport shuttle service l.

felt that was not clearly informed of pet fee or apparent mat charge.

location and it had laundry facilities

we wanted to stay at the bar longer, sadly it closes at 10 but zero complaints!

the pool was not heated

was no washing tablets in the hotel shop so we were unable to do our laundry, restaurant is quite expensive and staff could have been more

room was very nice as were the exercise room and pool

clean rooms , the pool was very nice and the breakfast was amazing for complementary

hotel is very family friendly with kitchen and utensils

the breakfast was good, lots of options to choose from

pool was clean and kids enjoyed it

beautiful room with fully stocked kitchen

i travelled with 3 kids no sofa bed in the family room we got.

lp desk activating wifi, tv never worked)

great room service staff

not receive room service from housekeeping for 2 day stay

room service from adjoining restaurant would have been a nice option

hotel, perfect location, apartment style with a living room and full kitchen separated from the bedroom

location for riverside festival, nice to have a kitchen and separate bedroom

big modern suites, fully equipped kitchen

we liked the full kitchen

how big the room was and the kitchen!

the hotel had an inside walkway connected to the casino with a short classy stroll

we also enjoyed the arome restaurant for breakfast

view of downtown was beautiful, ordered room service at breakfast and it was devineud83dude07 staff was great help with our belongings im

was super comfortable view from the room was amazing food was great at breakfast bar was friendly walking to casino was 1 minute

food offered in executive lounge was so good and enjoyed breakfast coffee and wine selection

fact that there was no breakfast because of renovations mgmt wife and i are both diabetic and rely on this meal it is very

breakfast was limited to fruits, yogurt and energy bars

laundry service is a plus. parking is always available.

swam in the pool, beautiful views, and super comfy beds

the service, although cordial was way too slow for a breakfast

close to casino,and excellent breakfast,superb staff

pink mould on the shower curtain liner, not all the lamps were working, rust on the disability bar in the shower

gym facilities, comfortable bed, nice big room on secure floor. very quiet and great staff.

the shuttle service to the casino across the street was great

no food or bar available - said they couldn't find staffing!

lovely room with a spa tub. very clean and comfortable.

the spa bath did not work

room spacious for three adults. breakfast good. staff were friendly and helpful.

loved the pillows and the spa tub

atmosphere, rooms were clean, staff were very friendly, breakfast wasn’t too bad, everything we needed pretty much included

clean comfortable room, equipped with a refrigerator, coffee maker, and microwave, good included breakfast, small pool and exercise room, convenient location with airport shuttle and sufficient

super clean and an awesome breakfast with bacon, pancakes, muffins, croissants, egg, fruit or cereal and more

the breakfast and the pool was good same with the staff and people there

of covid you can only book a one hour time slot for the pool and it's first come first serve to book ahead of time

woman who checked us in let us choose our room when she saw how excited my daughter was about the pool so we chose 1st floor and we ended up being right across the pool

excellent breakfast and shuttle service back and forth to the airport

at last kids enjoyed the swimming which is maintained well

a very clean hotel close to airport (2 miles away) with friendly & helpful staff with a pool & gym with a great breakfast and free safe parking

several amenities available, such as a laundry room, gym, and pool

close to airport free shuttle

traveled with two teens and they enjoyed the restaurant, pool and gym

there was the option of room service

no breakfast or room service for meals

not able to hook up to free wifi like it said there was it was to hard to excess

the fee to late check out 5pm was more than what i paid for the

very new and has amenities like an indoor pool and a nice gym

pool is nice and warm

and pool for the kids

and very helpful staff, great breakfast, cleanliness of the suite, free airport shuttle service

the pool is clean and big enough to enjoy a late night swim in peace and quiet

great breakfast, quick shuttle from the airport at late hour

pool was small but very cozy! our kids enjoyed it! n tim hortons was an added bonus!

it has a swimming pool and a gym i didn’t get the chance to use

free cereal offered at breakfast, very good shuttle service, although the van could use some loving care

driver of the shuttle was sick when i arrived and i had to take a taxi

the restaurant and bar area looked wonderful

friendly staff, the restaurant was good and bar was good, but limited choices

had the kitchenette, and it made having the kids there for multiple days so much easier

breakfast bed kitchen

however i was told there is a laundry service available which is collected in the morning only

in suite kitchen was a great addition particularly for the family

-lots of parking and options to park around the hotel with -within 1-5 minutes there are tonnes of places to

hotel is easy to get to and lots of parking available

location and shuttle

room service sucks now due to covid-19 hotel regulations

beautiful upgraded bathroom and well stocked kitchen area

parking lot seemed sketchy at night and pool was to far.

my kids rolled on top of each other by morning time

breakfast food could have been better

great location. pool was nice room service good menu and very quick service. we will be back

great location, kids loved the outdoor pool

very clean and lots to do children loved the indoor pool and gym

kids running around, but it did not really bother me

room service is just for above 15$ requests , if you need a bottle of water you have to go and buy

i like that my room had a balcony. the fact that the hotel had a spa made it extra special.

pool and hot tub were nice for the kids

was a pint of bad milk in the fridge which i happened to serve my kids with (cereals)

clean rooms and amazing breakfast. wonderful pool area for the kids.

breakfast was rich and tasty

as far as the property, it’s nice to have a pool but the pool is very small

pool was a bit busy but very warm, kids enjoyed it

they tried their best to ensure breakfast experience was pleasant even with the covid restrictions

•our kids loved the pool •staff are very

modern renovation an swimming pool

breakfast was free but it could have been of better quality

i was disappointed that the restroom near the gym did not have any toilet paper.

friendly staff, great breakfast, clean and comfortable.

the breakfast had more options than most hotel breakfasts, hot and cold food

wifi excellent

i wish i could use the gym but i understand the situation

the main hotel was very warm. the gym was way to hot and was not comfortable to work out in.

were loud kids on our floor and although security tried to get them to quiet down, it didn’t work and we

the complimentary breakfast was excellent

breakfast was great

rooms were clean, had everything we needed. this hotel also had coin laundry which was a plus.

my wife, two kids, and dog all struggled to sleep due to the noise

not working, slow internet, no free parking, water pressure is weak, staff did not accomodate a late check out

pool

amazing food at both restaurants, and room service was quick and efficient

the salt water pool and hot tub were great, rooms are spacious, bed comfortable, jazz nightly in the bar with

clean rooms comfy bed great location free parking shuttle to event fast delicious room service

the pool was great and having the full kitchen is a major plus

the pool was great and having the full kitchen is a major plus

kitchen in room, coffee and tea breakfast is fine nice little pool good bed

stocked kitchen in the suite was lovely, the bed was comfortable, it was nice to have a couch in the room

breakfast was great

good breakfast and evening snacks. nice pool. friendly and helpful staff.

the kids enjoyed the pool, which was large enough to fit a number of children who were staying at the

will be back next year for another golf tournament, look forward to staying there again

the pool had an unexpected shut down while we were there, so we didn’t get to use it

location was convenient, and overall, it was an excellent choice, especially for families with kids

staff was very courteous and helpful and offered me a parking pass, as i had to park across the street

booking a time for the pool was awesome, as the pool was a huge deal for my daughter and it made her stay special

on that room 709 there is no wifi connection

was closed for construction but breakfast was served in a meeting room and the hotel provided a list of very nearby restaurants

ths standard room had breakfast fully catered too but the upgrade led to my parents having to pay for their breakfast

i would like to see the breakfast available until 11:00 am on the weekends

the pool is only a very tiny and shallow pool. we chose not to use it after seeing the size.

breakfast was great clean hotel friendly workers

the pool was very nice, warm

breakfast was delicious and hot. everyone was friendly.

the pool and hot tub were excellent

breakfast was good , the staff were friendly and helpful

good breakfast variety and it was replenished often and quickly.

the pool wasn’t available to use and i think the gym could use more selection.

so sorry i did not have more time to take advantage of beautiful pool & gym…

the gym was closed for repairs

powdered eggs for breakfast.

beds were very good, as well as the gym and pool

there was a swimming pool and gym available though i didn't use these

nice pool facilities which was made even better as we were the only ones there on a quiet sunday