that the indoor pool was closed.

couldn’t get a drink at casino the bar area stunk like garbage and the remote didn’t work for the

i really love the hollywood all the way around from the rooms to the casino very pleased

room and casino was clean and comfortable

should have the bartender wipe the machines at the bar down more often and better

enough channels on the tv breakfast was not kept up to accommodate all guest whom chose to eat

real nice people good breakfast.

i really miss my free breakfasts

woke up at 9:20, breakfast ended at 9:30, and unfortunately i was already over

the staff and breakfast

it has a casino

parking lot view in back

didn t reak of cigarettes like most casinos

parking ramp closed at time of visit but that was due to scheduled maintenance. no problem.

all was great! they have the best dinner buffet of all the casinos.

great casino and staff

was great, except the pool was closed for cleaning the entire time

i called i was told no room service so i asked if i could get a coffee maker i noticed in hallway another room had one

loved our spa day

the pools when it was not raining and gym was a convenient

the jacuzzi and pool

liked how they had a jacuzzi and pool area for the hotel guest

need breakfast bar brought back

kids not being able to use pool at all

casino

the breakfast bar could use a little bit more improvement.

nice pool, small parking lot

what breakfast? i wasn’t aware breakfast was offered.

breakfast choices

overall,it was a good experience. i enjoyed the little breakfast.

breakfast was delicious and i appreciated all of the covid precautions they took

turkey sausage links for. breakfast. not a good idea.

comfy bed, nice pool, breakfast was great!

the facility was very clean, but the best part was the exceptional breakfast buffet offered.

friendly staff, pleasant atmosphere, great breakfast, quiet neighborhood, working swimming pool

pool closed, teenagers very upset but understand safety procedures. also, the bar was closed.

pool was out of order

the bar only

and the full breakfast was as really good

breakfast was a bit below par, but still had plenty of options

i wish we would have taken advantage of the free breakfast b/c it smelled great

beds a little hard and breakfast was cold .

the breakfast is always delicious, the staff are always helpful and nice, and the rooms are always very

the breakfast was amazing i cant wait to stay again

everything was great from the clean rooms, breakfast, staff, parking, and clean pool.

met our friends family here, and between us we have 7 kids

however the kids loved it, and there was a hot tub so all were generally happy

good breakfast but dinner could have been a little better

pool is normally packed it's a little on the smaller

pool and hot tub were clean and great to use after five hours in the

there really isn t a lot of parking.

wished they offered more shuttle times.

my room was perfect nice an clean bed comfy a. room service was awesome

the only disappointment is that the pool is not open

ne had braids and the other one had on a wet and wavy wig) are not

it was very clean and close to the outlet and the pool was nice

staff was friendly the rooms were clean the breakfast that they have in the morning is outstanding

the indoor pool was not working properly,

breakfast was amazing as well

room was huge and even had a dishwasher and full kitchen set up.

the kitchen and the quiet atmosphere.

kitchenette in all rooms and the grab and go breakfast

the breakfast buffet needs more food options.

quality bedding and more pillows would be nice, some of the kitchen supplies seemed to be missing, but we didn't need them

ran out of breakfast food on sunday.

hot breakfast items and breakfast selection was very nice

nice staff, pool clean

i cook my own food that's why i like this place a well equipped kitchen

it would be nice if they had a microwave in the kitchen/dining area so you could heat up your instant oatmeal, etc

beds were wonderful, but my husband decided to give all the kids the beds and we took the sofa couch

the swimming pool was green. apparently having problems.

room very clean. breakfast staff were nice and helpful.

staff was so friendly, room clean, the breakfast was awesome

door to outside parking lot by pool did not lock by elevators

nothing to watch, pool was closed, i know it was cold, i would not swim but still would liked to have sat next to

no free breakfast

breakfast was limited due to covid19 so the options were few

clean and spacious room, great pool and excercise area

we didn't eat breakfast so im not sure how it was

didn’t get breakfast

the kids had their own space while my husband, my mom and i could watch tv and talk in the living area

kitchen and bathroom were clean.

like the fact that there was a fridge with an icemaker, the kitchen with cooking utensils, real dishes in other words a full functioning kitchen

room and the indoor pool, fitness center, and basketball court was a added bonus for my children

an sometimes its difficult when there are a lot of kids making noise late into the

how strong the chlorine was in the pool

clean, no pets, breakfast included, gym and pool, wifi, mini fridge

(i think that was her name) she works weekends prepares breakfast (+)loved the breakfast - it was hot and safety precautions were taken (+)great breakfast - clean room. (+)breakfast was amazing (+) the breakfast was excellent (+) great breakfast options (+) complimentary breakfast was above expectations with different hot items each day (+)location n cleanliness didn?t try breakfast (-)stated other hotels with the same brand name and the breakfast was much better than this one (+)location, price, staff friendliness and awesome breakfast !

we enjoyed the pool & work out room

having the gym on site was very handy for me

breakfast and location

pool could use some cleaning and maintenance

breakfast was a bit scarce not too many options but still good

breakfast was good and the services was excellent cardius and ty taylor were very customer oriented

left with bites on me and my grand kids and we were only there a couple of hours but they are not refunding our three night stay

pool was cold, and for the price paid, breakfast should really be included.

bright lights in the parking area

you have to pay for breakfast

the indoor pool kept the kids happy.

everything was excellent !! the parking space was very visible at night.

had a blast at graceland and the kids property. what an honor

room service fees were much more expensive than staying downtown

was too overcrowded with kids no time for adults to do laps or exercise food in the one restaurant i tried was just

airport more than anything but will definitely be back to visit graceland, swim in the beautiful pool area, etc

we had room service breakfast - big waffles and delicious pancakes and coffee

one nice surprise is they paid for my lyft to the airport since no one was running the shuttle

a little more softener in the laundry would be nice as well

friendly staff, clean rooms, and the guitar pool is awesome

shuttle available to graceland was very helpful and the breakfast was great

the workout gym had great equipment

checking staff was great, comfortable bed, breakfast, security, and gym

the smell of the washing coming from the laundry

excellent value, great staff, clean room and great facilities, coffee machine in the room and a gym available

the dirty laundry room with no seats.

i enjoyed the gym they had onsight

has enough parking for oversized vehicles

up and drop off services by the staff, laundry was available for use, complimentary

the pool did not look really good

cleanliness & superior continental breakfast.

pool

hotel and staff but a shame they had a roof problem on the new extension and gym, sorted by now i'd

no indoor pool

close to the airport and airport shuttle

great shuttle service

no pool but understandable

was all brick and pretty quiet, even though they had a bar with some nightlife

fantastic bar and restaurant

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

there was no bag for laundry in our room, and we could not get one after lots of trying!

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room great location in the arts district, we walked downtown and to beale st etc most days

accommodation with extremely friendly staff, a welcoming hotel bar and very comfortable beds

food was excellent and the bar was a really nice place to hang out

from checking our car to drinks in the bar everyone here was wonderful

atmosphere was great. friendly front desk, valet and bar tender staff.

there’s no gym on site

price of room service

the gym was very small there was 3 of us in there and there was not enough room

there was a pool a bar and a restaurant

room service didn t come and the man who worked in the restaurant was dismissive and not helpful

there was a pool a bar and a restaurant

room service

nothing they could do about it they eventually after me complaining about it gave me $30 towards room service breakfast

and the new year s party that was downstairs at the bar was lit

modern. service was excellent -restaurant staff, front desk, room service.

could still get food from bar and tons of restaurants close by

friendly staff, great location and breakfast, comfortable beds and very clean!

there were laundry facilities on site

were roaches in our room in the kitchen and bathroom i didn't mention it because i wanted to enjoy my trip with my

perfect location,friendly staff, perfect breakfast. everything was great.

guest laundry very affordable and helpful

excellent room service and the legendary parade of the peabody ducks is not to be missed

also beautiful pool and gym

the pool area was overly wet on the floors and unsafe

hotel is always fabulous, this time we tried the spa, feathers, and it was amazing

i inquired about early check in, the staff person was curt

good gym and nice food

wifi did not work, elevator did not work, the wait was long and i was on the 11tj floor

also ordered room service and it was not very good at all

inn express, staff were shouting/arguing in the passage outside our room, to top it all the wifi was very poor but then you could pay to upgrade

wasn't open when it was suppose to meaning my kids and i didn't get to eat there before heading back on the road

price we paid was too much for no room service

but the gym

neither tv nor wifi working in room no maid service even on a multi-night stay

gym was a good size for a hotel and the breakfast was good

and most people when they go to dinner or order room service they have leftovers but because theys no way to warm up your food you have to throw it

i liked the fitness centre. i liked the eating area.

tan in the kitchen the lady's in the bar after my game the guys there everyone's was excellent they went over and beyond thank you all

less variety in the bar for cold beers.

breakfast or no food and dat was the main reason of booking this particular room,for the food and pool

lively bar scene

breakfast finished a little early.

staff preparing breakfast with the guests

the room was clean, the rooftop bar had a nice view.

location, decent breakfast and good coffee all day. passes to a great gym outside the facility

top bar never opened

was beautiful especially the rooftop bar and the scenery… staff was awesome as well seeing that its in the heart of downtown

access to a full gym across the street was a very nice surprise

good gym opposite available

not good for people with kids

you get to the gym early otherwise it ain’t happening

breakfast the room the location the indoor pool the convenient store inside and anna the manager

due to covid 19 they still offer breakfast bags and that help alot with my kids

, one small thing we didn’t like, was breakfast

indoor pool and gym were excellent features, because memphis has amazing food, you will want the gym

it was clean and the room was spacious enough for the 5 of us (2 adults and 3 kids)

enjoyed the pinball and bar in the lobby

that works at the front desk and bar was very nice and helpful

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

drinks at the bar a little pricey

renovated and was alot better than my expectation, it was lovely, roomy and very comfortable and kitchen, desk, tv all great, bed comfy

room very spacious and kitchen with fridge and microwave but nothing at all to cook or eat

the visitors and their kids broke the waffle maker. certain people don't respect anything

visibly dirty linen, hair in and on the tub, no liners in trash cans, tv remote didn’t work, kitchenette light did not work

free laundry facilities were a bonus

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

courteous, nice, attentive employees and the free laundry facilities :)

the breakfast especially the waffles

i did enjoy using the laundry room at the weekend when laundry service was not available

the only reason we stayed was because our my and kids were exhausted

good choices at breakfast

a lovely hot breakfast and a great little gym and we had a wonderful river view from our room

location, cleanliness, on site bar and rail stop directly in front

believe one of the front desk managers, african american lady grated us an early check in

nice room, decent gym

a competition maybe gymnastics

the gym had lot of equipment but half of it didn't really work

restaurants and room service are great

from turn down service complete with cookies for everyone and rubber ducks for the kids to the complimentary popcorn, chips, waters and hot cocoa in the rooms

bathroom could use more lighting and i wish the shuttle provided was not a mini van requiring me to lug a car seat around

from turn down service complete with cookies for everyone and rubber ducks for the kids to the complimentary popcorn, chips, waters and hot cocoa in the rooms

the food at the restaurant was delicious too, as well as room service

room service was awesome

we didn't receive room service the whole time there. housekeeping never came to clean our room.

for room service delivery

room service does not answer their phones

love the rooms and breakfast bar area

bed was extremely comfortable! complementary breakfast excellent. very clean room.

the included breakfast is superior to most other places we ve stayed

were a bit outdated, greeting could have been a bit more friendly, bar under staffed, we did enjoy our stay very much, but a few tweaks would have put it over the top

breakfast included with the room was amazing

was exceptional, enjoyed the evening port, room service was beyond expectations, and the staff was 5 star

pet friendly, but no where does it state pet fee

the breakfast!

breakfast could have more grab and go options

breakfast sucks

the facility is wonderful, well maintained, clean inside and out, breakfast was delic and plentiful; sleeping quarters was peaceful and very quiet

breakfast not worth it

the limited breakfast and no microwave in room

no breakfast option

never received any breakfast and the location was great because i was closer to my job.

staff breakfast cleanliness and great rooms walk in shower

hot water exceptional, secured premises, friendly staff, beautiful decor, pleasant atmosphere and pool area was very peaceful

gym equipment was mostly broken and in bad condition plus there was no aircon in the gym

he had an inside pool and hot tub

-fitness equipment older and no sanitizer/wipes in the gym -no microwave in rooms -no liquid soap in

i also like the fact there was a bar, pool, the hotel was gated

the gym was closed and filled with old junk and equipment

great breakfast options in the morning

the pool was kinda murky

gym is nice and big with weights hotel has a pool but no jacuzzi

itself looked very luxurious for us, the room looked like a studio perfect for us as a family the pool was a plus