the breakfast was ok

the free breakfast was delicious

one had towel provided for two guests and one bath towel each which had to be used also at the pool

the staff was so friendly and helpful! loved the service! complimentary breakfast was great too!

swimming pool was not heated

grounds and pool good security ability to cook own meals

swimming pool was not heated and we only found out when we arrived

it has staff during the afternoon and a gym within its building has staff who can call to bring a staff member to assist one

it has a beautiful garden and pool with sculptures and the two-story units with bedrooms over a kitchen and living room are well

seating area around the pool

the gym area was quite simple, but has everything you may need.

it’s clean and you are paying the fair price of what you re getting. basic but good breakfast.

the gym facility is also good if you just want to get some cardio and basic work out

the breakfast was excellent, the bed was comfortable, it’s very close to the bus station.

great breakfast!

parking garage that is well lit and monitored by the hotel licence plate by plate

loved it over all, staff super helpful. breakfast was on point and room super comfy

the breakfast was also nice ansld tasty, with good selection

it was clean and had all the amenities i needed. breakfast was great and it was a comfy stay.

the business center and gym needs a bit more and maybe an additional choice at breakfast plesse

breakfast was always delicious

great place with excellent continental breakfast

great breakfast

breakfast was good with ample selections

the breakfast bar was pretty good.

they did whatever was in their hands to ensure me and my kids had what we needed

they did whatever was in their hands to ensure me and my kids had what we needed

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for working or resting / good bed and pillows / few shops and restaurants around / looks

the pool water was not warm and also looked like not so clean.

the swimming pool is really small.. still good to refresh.

garden and pool

calm, nice grounds, good pool, sense of serenity

location, price overall, cost of breakfast

the pool and de breakfast

the pool was cold all the time even though i was promised that it is always hot

breakfast was good and location too. very clean.

pool looks nice, we didn't try it

good breakfast and parking lot

breakfast was average

great breakfast. courteous staff. easy access. good location.

breakfast was really good and worth for the price

comfortable, staff was nice to us. wifi was included.

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

the pool was great, the room was clean.

room service available late which was great for a late arrival

their indoor pool was warm, and we loved swimming there throughout our stay

spacious rooms and parking for our car

they have an agreement with the local huge gymnasium so it is nice to stay with them as we can do exercise at the gym at the building

amenities gym and places around

large room, comfy bed; amazing wifi

quires a renewal), pillows, no coffee pot in room, only 1 bottle of water, entrance to parking lot is not identified, small tv

free internet, daily complimentary bottle of water

wifi internet was fast and reliable even though i had a room at the end of the hall

noisy and the parking lot wasn t all operational

a 5-star hotel with great amenities, including top notch spa, gym, steam and sauna facilities

huge restaurant and bar facilities

nice rooms cozy beds nice bar with area to smoke

very good breakfast, very nice gym.

the room mini bar is not filled

breakfast changed to only continental

quickly check in, very good including breakfast

breakfast was fine. good coffee room rates are very fair. i use the hotel frecuently

breakfast

breakfast would be better if it includes eggs; only one coffee machine creates line up.

pool was cold, although it was winter and an outdoor pool i would expect for it to be at least warm

late check out

it has 24 /7 pool access. gym has good equipment. clean rooms all around.

the food in the restaurant and from the room service, you never knew what to expect as the servings were never the same but different every

good breakfast, good beds, big gym plus pool, near to mall with different options of restaurants

i needed wifi; not the best.

wifi is not too strong, gets disconnected quite often

wifi speed good without problems

easy and free parking

there's enough parking space and the hotel has a restaurant, room service and an elevator

great room. bar / restaurant really nice.

also gym was good but could be better adding more

free parking are good for guests and have a good mexican food restaurant near hotel

many buffet items were repetitive from the breakfast selections to the dinner selections

centrally located, nice bar and restaurant

the gym was a nice surprise and an even better surprise was the hotel van

gym didn't have towels ,cups for water

the smell from the gym. they use a strong, cherry smelling cleaner.

the gym

the breakfast could be better

good ac the staff quick attendable and the resturante no big selection don’t like breakfast needs more fruit n egg whites n no liquid

staff,breakfast and clean

the breakfast was not good, the eggs were just like balls of eggs stick together and overcooked

staff were very nice. clean. good breakfast also.

the room was big and they have a gym that actually works

there was a menu in the room where you could order from their restaurant(room

wifi wasn t good and bed sheets weren t very clean

the amount of time it took them to handle my room service requests

free wifi in the room ,no wifi in the lobby

breakfast was more than i expect the clean did very good

room was clean, good breakfast and gym is good for cardio

wonderful breakfast

the breakfast wasn’t that great

room was clean, good breakfast and gym is good for cardio

the breakfast is good. and the restaurant food is very good too. very good mexican food

breakfast area needs more staff

the location, the staff, the room and the breakfast

breakfast and dinner are excellent good, and it's not a noisy hotel despite its closeness to

breakfast was great ud83dudc4d

comfortable bed, clean room, room service. gym and sauna.

breakfast can be delivered by room service.

breakfast is delicious

the wall around the spa had humidity issues

we had room service at night and the food was great

the service at breakfast was very professional and friendly

breakfast was good but not great

breakfast was a bit tasteless and limited but in overall totally worth it value for

the pork meat served with for breakfast

price$$$ was good, customer service from all the staff was excellent, free breakfast excellent, room service and maid service was excellent

breakfast was great

the hotel didn t even open the bar as there was little point without many guests

breakfast was decent, but the waiting staff was a bit strange and rude

wifi was strong and water pressure was good

the lobby was beautiful and had a nice bar in it

poor breakfast spread. no room service. bad location

very clean excellent service great breakfast

breakfast included was excellent

have breakfast option

breakfast is good. i regret restaurant did not serve dinner. there are no restaurants close by.

breakfast... it took way too long for them to prepare food

there is no frigobar into the room, there is no toilette into or close to the gym.

bed, tv size, gym.

gym equipped friendly staff clean

amazing view from the room, pool, and gym. the room was extremely clean and staff was great.

samuel and his room service colleagues were extremely kind

vered) rooftop, a good gym

the floor of the pool.

great gym and pool facilities

late check out without additional charge

my room very noisy because my room beside gym room with open 24 hour

staff made no effort to compensate and when asked for a late check out

wifi was not good, i have to change room

i give the maximum points because the staff is very polite and because they allowed me a late check out without extra payment

the continental breakfast was limited, and the treadmills in the gym did not function.

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

gym upstairs, breakfast is great

gym room is on construction

- very poor gym with broken machines, hence

ii liked the space and cleanliness. it is recommended to put vents/fans in the gym downstairs.

receptionist was very nice, very helpful.( forgot to ask her name) free laundry.

wifi wasn t great

room service was very good .food was ok .staff was helpful.

the mess that coming down for breakfast implied because they were not properly prepared for the influx of people, everything was

hotel staff prepares eggs or omelettes in the same area where breakfast is served

its old and neglected, wifi inestable

early check in was offered, and the staff were great

of the property, the service and attentiveness of the staff is way beyond expectations, the breakfast was delicious and way more than what i expected to be, its really is a full gourmet

best parts of this hotel are staff and breakfast

great breakfast

the breakfast is also really good and free

a lot of space in the room, two tvs, a small kitchen

the included amenities of spa, sauna, hot tub, swimming pool, and gym were definitely worth it

the breakfast is fantastic, there s a huge selection of items ranging from fresh fruits, yogurt,

the rooftop swimming pool, spa, and gym are more than enough for a short visit

very good location. has a secure parking garage. very good breakfast. great, friendly staff

the breakfast is excellent, made fresh and delicious

very nice staff, great breakfast, and visually very appealing

in polanco neighborhood; very helpful, courteous and caring staff; delicious breakfast options; water, refreshments and snacks available throughout the day; beautiful indoor

wifi was bad

a bonus was the use of cell phone that the hotel provides for customers to have free wifi at all times and access to uber

a little rushed at breakfast.

service at breakfast was extremely slow and the food was unremarkable / below average

breakfast was ok, not amazing.

continental breakfast could be better with more variety of sweets.

staff, excellent breakfast, large comfortable room, spacious bathroom and tub

but i would have to say that the breakfast was good, and the views were even better (perhaps higher floors only)

breakfast was simple and filling

small gym (did not use), good internet connection

½ an hour more at breakfast. some english programs in tv

limited variety at breakfast

the breakfast provided in the court yard was beautiful

everything! the staff, the breakfast, the room, afternoon mezcal, the location.

the complimentary breakfast had a great variety of items

clean, functional gym

also a nice gym

large, comfortable room with outdoor terrace and gym

the wifi.

wifi worked poorly in our room, this was a little bit frustrating

tiny gym with little equipment

we ordered room service, which was delicious, and everyone we interacted with at the hotel was exceedingly