pool not cleaned in morning and lots of bugs, lots of trash in retention pond behind pool at hotel,

accommodations for the entire family, kitchen provided, fitness and laundry rooms.

the breakfast was excellent and sufficient.

breakfast, clean room, great shower, definitely business class stay. i love it.

accommodations for the entire family, kitchen provided, fitness and laundry rooms.

friendly and professional staff, extremely clean, hot breakfast, very clean sparkling pool, great location

overall the hotel was very clean, decent breakfast,it had a comfortable bed, gym, washer/dryer.

quiet location. nice pool, spa, and office center.

hot tub was hot and the swimming pool was heated

free breakfast and 24 hour coffee, pool and gym facilities

real kitchen with a full size fridge quiet despite the airport next door free bananas, apples and

it has a mini kitchen in all rooms so i can cook and save money and the laundry room was complimentary, you can

bed, has a small kitchen with tall fridge, two brunner stove, plates, pots etc

gym had no towels or cleaning supplies to sanitize the equipment before and after use

the gym it's really nice. the room is spacious, the bed is good.

the pool area was very nice

pool closed

tub seemed to pool water and did not drain well

clean rooms, friendly staff, full breakfast, heated pool

the pool and the staff

staff, the breakfast, the pool, the cleanliness of the rooms their just the best hotel

breakfast was good. the room was nice and very clean. love the gym.

they had a bar and food on property with great prices

the free breakfast was very tasty with lots of

the breakfast

gym and pool was very nice

the only thing is they did not have bacon on the breakfast buffet in the ams daily.

very clean property. a lot of room for kids to play

breakfast and friendly staff

clean, friendly staff, great for kids, good breakfast, big room, pool.

pool wasn’t super attractive but it’s ok.

gym is pretty poor...only 4 exercise bikes!

breakfast, the pool was amazing and the staff very helpful

being able to get coins for machines at front desk, nor was there a change machine to use the laundry facilities

the breakfast and the comfort of the rooms

breakfast is from 7:30-9:30, but at 9h, not much food left (so if you are hungry in the morning,

despite no breakfast or pool use because of covid 19 i love this place

location, room, breakfast and helpfull staff.

pool was closed

the cinnamon rolls at the breakfast were amazing

very clean great casino and bingo halll

free breakfast lol

wifi is not free.

into sat so much that i stayed an extra day, i tried to book another day online i did not have wifi in our room

discount would be nice for hotel guests) very good beds!

the staff the breakfast everything was good

old building and decor really basic breakfast and could be over crowded laundry machine didn't take our card so had to go to to gas station to get change room service only

gym, it was very limited, no free weights and the machines are in good condition, but very old

the pool the amenities

clean and comfortable. gym and pool and breakfast were great too

room amenities (such as coffee and paper towels in the kitchen) were never replaced once they were used (+)comfortable bed. very clean. new furniture. good small kitchen (-) this beautiful place need a kitchen (-)order well done burger and it was have done and the kitchen was close no money back (+)the pool and the room with a kitchen (-) we booked for a suite with small kitchen area (+)the view is beautiful, but need more help in the kitchen, food not good. (-) our room 525 smelled like it was above a kitchen

the pool looked lovely but i didn t have time

pool was nice

i wish the bar and pool was open until 1230am

the pool!

did the hotel offer great amenities such as free breakfast, free internet, free parking or pet-friendly rooms

gym was a disaster, no wipes for equipment and one treadmill was broken

nice gym

dont do room service nor delevery, restaurant closed and reopen at 5pm

there was no room service!

most of the pool is in the shade all day.

there are 2 areas of breakfast of different hotels

the room and pool

the laundry uses a debit/credit card for $3

everything was as expected but my son and i looked forward to the nice pool the most.

everything you would expect from a good motel, and americana vibe in the pool area.

the pool is always clean

too much chlorine in the pool

free breakfast and being able to do my laundry on the premises

loved the pool..rooms were clean and neat

pool was cold. this is my 3rd stay.... it's not normally cold.

were 2 days where housekeeping didn t come till later in the day towels at pool were often not there and had to ask- but they brought very

friendly staff at welcoming, offered a comp breakfast, and offered wifi while we waited for our room as we arrived very early from a cruise ship

swimming pool could be warmer

pty when we

room service could be improved, requested it once for my room and only the beds were made, bathroom

great accommodations

the staff was great, the pool and bar was a really fun time

the wifi facility is not really good in the room

liked that the pool was open, it's walking distance to the mall and other shopping and

was music until 11 pm at the pool and started very early also

staff was amazing! room was comfy. hotel bar was great. great location.

clean , esthetically, location , restaurant and pool , stuff

one floor is a great room with cool in/outdoor bar, work and lounging spaces, and a bar list of food - we ordered 2 appetizers - delicious

everything, from the pool to the bar and the room

place near to the dolphin mall have a small gym where i work out and a lounge where u can hangout w friends

room was very large with a full kitchen who was great having 2 small children

full kitchen with sitting area separate from the bedroom

the balcony and pool

the pool was

laundry machines needed cash and reception did not have change to give out which was an

kids were happy with american breakfast

nice queen sweet so my kids could be in the same room

everything! free breakfast, friendly staff, very clean!! we would for sure stay here again.

breakfast was great, all freshly prepared

the breakfast was good. and the elevators are awesome.

you can have breakfast here and bar food and drinks until 10 pm

breakfast was good

breakfast served and no microwave in the room the only microwave was in the front by the

no breakfast, weak cafe service

they allowed us to have a late check out

love the cool bar area in the lobby

pool was nice

but the pool area and the huge gym are really nice

resort, the one thing that really stood out was the quietness although i saw guess around the pool and loby, this hotel gived me a sense of privacy as in not many people was visible at any time

great location and price. staff was friendly. there was a bar and restaurant in the hotel.

location was very convenient wifi was great stored my luggage and received my packages

wifi was very fast, and this hotel was great value. bed was comfortable.

it does not have room service, but you order your food in your room, go downstairs and you pick up your food in the

it was for a few seconds at at time, the wifi kept dropping

too bad breakfast was not included

just a little option for included breakfast

experience at the hotel was negatively affected by the breakfast service

comfort, value, pool

breakfast was not included and was a la cart. ther was no buffet

was modern, big and clean and had a well-equipped kitchen

it rained a couple days but the kids were looking forward to swimming when the weather cleared however the pool remained closed

king bed and sofa bed accommodated a couple with two kids

our room had a kitchen and e living room

clean, exceptional service and great breakfast

staff was great. room and pool were clean and nice. breakfast was very good.

breakfast was okay.

pool was good room has private door kitchen good

staff really friendly, pool and breakfast were awesome.

kids were cold, asked for an extra blanket since the one in the room was flimsy,was told no

kids had the pool to themselves. good a/c in the rooms.

the gym was good. the staff was nice.

no open pool, gym, or business center

breakfast was good, is not the most varied one but it was more than regular continental breakfast

everything! great location, very nice room, good breakfast

no parking

breakfast and bar food was fine. service was excellent. we loved the pool and pool table.

i like the pool area and the room

have to improve the access to wifi

many loud kids drinking and making noise at 2 am disturbing my sleep

breakfast it should of been more like girt egg

very clean and well taken care of. good continental breakfast. free beer and snack at 630pm!

complementary shuttle bus to airport, very nice adjoining restaurant with discount for residents, gym and swimming

the room was beautiful, the gym was fully loaded, they bike share program was useful, the pool was amazing and the breakfast was delicious

the gym

the pool looked nice, although we didn't use it

the pool

that the pool not working

need to check pool area daily

are some questionable people who hang around the hotel, people smoke at the pool, the elevator smelled heavily like smoke

free parking, wifi and breakfast clean great breakfast

it was just perfect. nothing not to like, just wished it had a bigger pool with spa.

laundry was operated by coins and these were not available at reception

the bed was nice, the breakfast was awesome.

this place: spacious room, cleanliness, friendly staff, complimentary breakfast

there was laundry room and ironing staff at room-i washed my cloth during my brasfast, what was nice

we try to change 1usd for laundry service employee on reception didn't try to help

good breakfast, laundry services at the hotel

staff were friendly and space allowed me an early check in

breakfast and staff service

swimming pool was freezing.

the pool is too small-doesn't look like that in the pictures-and way too warm.

more space in the breakfast area

i really liked that we could have also done laundry

also the laundry is quite

very clean, comfortable bed, decent breakfast

no complementary shuttle to cruise port

rooms are wide with lots of space, and there is a small but very useful kitchen

the room is spacious and clean. great gym, nice breakfast.

booked this because it had shuttle service to the airport

location, pool

it's convenient location, nice pool inside.

clean, the pool and bed was big and comfortable

not my first time staying here , it’s been like my 7 time , and have never been able to use the pool its always look

the room, breakfast and pool

the pool was good maintained

breakfast, location adn clean rooms

free breakfast

the pool and breakfast

the pool was clean and nice

pool

breakfast upstairs was wonderful

gym facility and pool were better than most in the area.

we had room service the next morning,

lobby and bar area very good

laundry was free and had apartments with full kitchens

pool was nice and it was close enough to airport to see all the planes taking off but far enough to

nice hotel with good rooms and a great free breakfast.very pleased with pool and gym.

pool and outdoor area was clean and enjoyable environment

breakfast was excellent but a wider variety of items to choose from can be considered

small pool

the amenities they offered, pool and gym

location and breakfast

i do not like only ,pay the breakfast

room good for it's value, staff very helpful and friendly. happy hour at the bar it great.

free breakfast,parking and i got to bring my doggie

marcio in the kitchen, went over and beyond to ensure that our meals were fresh and presented well

a system should be put in place to monitor the use of the laundry appliances to avoid persons hogging the appliances

some guests with kids were really noisy, and kids were knocking at my door and runaway

laundry was free

good gym with indoor basket ball court. free airport shuttle

lobby area is kept clean, but otherwise not (corridors, gym)

the pool and how comfortable my puppy was in the room we loved our stay

restaurant was closed. no shuttle to the airport before 6am

pool had an out of order sign, but we saw people swimming.

is a large patio and pool deck overlooking a lake with a pretty sunset skyline

gym and pool and outdoor eating area very nice

excellent hotel, super clean, good breakfast and other amenities.

location to airport and hard rock stadium (30 minutes), very clean, free parking, free breakfast and friendly staff

the pool was clean and well taken care of

great food, great views of golf course

the wait time for shuttle services to other parts of the property.

room service was way overpriced

the spa services exceeded the bar & all of the staff at the property were genuinely helpful

the gym and the pool were excellent

the f word we were sat down for less than 15 mins and heard it at least 20 times thankfully no kids about bad mannered and obviously took his tip from the 20 dollars he charged us for 18 dollar

also laundry machines were not working

work ac didn't work shower was flooded and house keeping kept knock on the door and i had a late check

the noise of the planes and the shuttle to the airport with very different schedules every hour.

the hotel amenities was all shutdown cuz they said it was due to covid but gyms and some of the other hotels i stay at was open

instead, i was offered access to the restaurant, pool, and gym

good location, easy check-in, check-out. comfortable room, good gym.

room was clean and we enjoyed the rooftop bar with the live music

maybe the pool hours should be open a little longer!

great aesthetic, super-comfortable with a fantastic restaurant, roof bar and swimming pool

everything especially the fitness center

ac leaking at the secondary entrances and no machines for supplies on the laundry area.

breakfast was good, always time to improved.

variety of food for breakfast, and the bar are was quite and quiet

nice clean location, friendly staff, and fun pool for the kids

the kids utilized the pool for a quick swim which was enjoyable

free shuttle from the airport and cheap shuttle to the port

was only there for a lengthy layover, so it was awesome to get a free shuttle to/from the airport

we were check in and told to help ourselves to breakfast

quiet, a laundry, snacks and pleasant staff

shuttle to the airport started later than we needed it

shuttle bus at arrival: waited over a hour at airport

quite a distance from the airport (free shuttle is good but it took 45 minutes to arrive)

pool was cold but we only stayed for one night before starting a cruise

breakfast very good quality, beds are comfortable and het shower was great!

loved the room, but need to update on the rooms there is no golf view

ordered via room service was almost $70 a very very poor value 2 eggs, 2 sausage, 6 strips bacon, 2 slices

the room was nice. also went to the gym.

really enjoyed the king suite with a whole kitchen and living room

bar was closed and no staff at inside at during the day

shuttle only runs once an hour to and from airport

to a suite pool lovely nice little gym breakfast just enough very friendly staff shuttle

at is awesome

was not helpful at all, towels were small and they only give two per room, i was traveling with kids so that didn't work, even when i asked for more the size of the towels is so small that it

shuttle service and staff very professional, customer service excellent

3 days later telling us we can no longer have breakfast for 2 adults but instead 2 adults, 2 kids

pool was clean

laundry room wasn't working and employees refuse to help me

shuttle to and from airport, heated outdoor pool, clean, computer n printer, for any personal need

was headed to airport to fly on vaca and gentlemen offered to leave vehicle there and take shuttle to airport

breakfast area around a fountain is superb

the pool and gym were outstanding

the staff managed it well by allowing me to use the spa since i had made a booking for a service

gym closes at 8 pm on sunday

staff location restaurants pool bar accommodations grounds

clean and very good breakfast

there were fullsize kitchen and separate living room areas in the room but we weren't there long enough to use them

shuttle from airport was easy and friendly

very good location, close to the airport, free shuttle, very nice and welcoming staff

breakfast

loved the hotel layout, friendly staff, personalize tv note, airport shuttle, beds

the free shuttles to dolphin mall and regular shuttles to the airport are incredibly convenient and free

gym and pool very nice

we were able to get an early check in after our cruise

no early check in

pool beautiful

the room, pool and the staff friendliness.

the $60 daily deposit. unnecessary if you don't plan to use room service.

clean, friendly & helpful staff, shuttle available.

cleanliness was exceptional. laundry facility was easy and clean

bar inside hotel -great outside hot tub and pool and location right across the street from the

need more gym equipments. elevator is very very slow.

if anything, it would be great to have breakfast options for people on low carb lifestyle, but that’s really more of a suggestion rather

and nice and clean a few shops and restaurants in walking distance free shuttle nice staff great gym

nice big room. great bar downstairs.

they do have late check out which i think is a bonus

one thing is to improve the gym, the machines were missing attachments

the pool on the otherhand was lots of fun for my kids and of course the location and free shuttles to the airport was great

location and free shuttle to the airport

i accidentally missed one of the shuttles and they made sure i didn't miss the second one

kitchen was huge and had everything we needed for one night

realize bar closes tuesday

is very clean, well maintained, excellent little restaurant food, great bar drinks, and the breakfast was very adequate

nice rooms, the pool area, big and clean

spacious room, bar with food available later at night

was unable to get an early check in on friday, however was able to store our luggage

room was on the smaller side, we only stayed 1 night on a stop over via miami but def small for 2 kids and 2 adults

convenient shuttle from the airport, and across the street from a 24 hour cvs drug store and a publix

room was excellent clean and comfortable the staff and the complimentary late check out was convenient

it had an extremely courteous staff who gave us an early check in, and a good breakfast buffet

the hotel provides free shuttle from/to mia

breakfast was perfect

staff was very nice. the bar tender was fun to chat with. rooms comfortable and quiet.

location, free airport shuttle, breakfast, and cleanliness

bar and lounge on the 10th floor was nice

excellent! shuttle service was fast. breakfast was yummy!

loved the free hot breakfast and free happy hour

the showers are not comfortable to bathe kids.

kids also watched the planes take off

i liked the array of breakfast choices

impossible to hang wet towels, gym clothes and toiletries at the same time

park near by for kids

gym and pool

found the bar a little expensive -

was very convenient; there's a publix literally across the street, and numerous restaurants and bars are within comfortable walking distance

great poolside bartender. excellent maid staff and room service staff.

ngerie) just

could accommodate my family (2 kids) and wife comfortable

nice pool and hottub, good bar and restaurants on site

shower gel in the room only soap, yuk no room service menu had to have it delivered only decaff coffee pods in

location with easy access for shopping and the venetian pool which is a real jewel for coral gables

breakfast was very good! it was a complete breakfast

room was right across from the 24 hour gym

all were point on- the barman was excellent- the tapas bar menu was excellent- and the

pool was dirty there was no staff to clean the gym or rooftop i had to call several times for

i loved the location and the pool!

the facilities are nice, work out room and pool, bar, etc

thing i was disappointed at was the pool being closed but the gym open

for a quiet room but when we got to the room we were right in front of the elevator and near the gym and pool and could also hear the noisy neighbor in the next room

some areas needed freshening up. pricy bar and food.

great pool and pool bar

the rooftop pool was excellent

had a 12th floor with view of the pool

i would love if they extended room service to 11pm weeks days for late-arriving travelers

good location, super clean, friendly staff, nice pool area and great lobbybar

the bartender saw us walking up to the bar at 9:50pm and shut the bar down and didn't serve us

friendly staff, great location, super clean! pool area is very nice.

but the lady that worked at the breakfast bar was really

they had a full bar and great quality food

did not eat breakfast but the location is quiet .

due to covid breakfast buffet is stopped. big disappointment

my kids love it, too

everything. breakfast, laundry, gym and kitchen in the room.

room was incredibly comfortable and thoughtfully designed, the bed was amazing, and the little kitchen made everything so convenient

in our 4 days stay not even one day room was cleaned by room service

service. poor front desk and room service

view from my balcony gf enjoyed the down comforter and great bed balcony / patio off with pool right outside your

room service menus in room, no bellmen, forever to find a valet to park the car

room was directly above the courtyard near the pool

room service food was very good

odor of chlorine in the bar restaurant from dish easher

the gym!

would have liked a gym and there was no breakfast

hotel didn’t have any modern amenities like a gym

great place great bar and restaurant and friendly

traveled with a group of 8, several of which were young kids

had a very late arrival so i figured i didn't wanna schlep around with my kids in a taxi, etc

i am not sure that room service can be charged to the room; when i ordered the guy came over, took my card, went back

location, near to restaurants, room service, very fast check in and check out.

we had two rooms which were adjoining which was a big positive for a family of four kids

coffee and dining room closed, no room service

very well located - to beaches and downtown nice crew nice gift shop good room service / food

were kids in the hallway making noises not kids, teenagers in the 20s in the war drunk and with no

large, clean well-appointed rooms. nice exercise room and pool.

the pool and gym was great

the pool was awesome and romantic at night with the lovely lights and beautiful flowers

free convenient parking

wifi didn't work

there was wifi and hot water in the shower. free parking.

parking lot not big enough

of staff gave us early check in at no cost

coffee free at your disposal in the hotel and in my room, my kids loved the swimming pool where they had so much fun

the gym, breakfast, pool and laundry.

off a cruise i couldn't get a early check in

and they also have a very nice restaurant and bar at the hotel as well

is very good, close to the airport as well as the car rental centre and the hotel provides a shuttle service to and from both

clean, quiet, good view of golf course

the view of room 210 on the golf course was terrific

very good breakfast

airport stop over friendly staff. great location. nice view of a golf course

very pleasant and comfortable. nice pool area to relax

loved how the gym was 24 hours, and how the pool opens early am, not far from the airport, the staff i ve dealt

us used the shuttle

the staff were very friendly and helpful. the shuttle ran on time.

all portions