the pool, the staff, and the room.

i couldn't get in the pool cause it was windy outside

clean, the pool and bed was big and comfortable

the room, breakfast and pool

location, pool

the bar closed early on monday night

right on the edge of campus so you don’t need to rent a car if you’re visiting with your kids

a queen room would either be for 2 separate people or a family with 2 kids so more storage and hanging space is a must

the terrace and pool are particularly gorgeous (and the pool attendant super friendly and helpful)

room was clean and we enjoyed the rooftop bar with the live music

the gym was good. the staff was nice.

breakfast was good, is not the most varied one but it was more than regular continental breakfast

they are under renovation, so unfortunately the pool was closed at this time.

breakfast was a disappointment. i guess because of the chinese virus

the coffee bar is great as well as the breakfast choices

they allowed us to have a late check out

the pool area and gym facilities were nice but this didn’t have the feeling of an opulent property

5 star service pool and fitness area are perfect

liked the gym area and the proximity to restaurants, supermarket, airport, mall and access to the

but the pool area and the huge gym are really nice

the pool. very small and the water was sus

pool and hot tub down for maintenance. washer was broken.

the room and lobby were nice and the gym was

we had room service only once in our four day stay but was not informed of the time period to expect them

proximity to all i need. the pool. it has a gym, though minimal. uber drivers can find it.

one floor is a great room with cool in/outdoor bar, work and lounging spaces, and a bar list of food - we ordered 2 appetizers - delicious

everything, from the pool to the bar and the room

loved the pool, the location, mall shopping, excellent room, staff very friendly

was clean, modern, no odors, the pool area is nice, pool is warm, the staff was friendly and helpful

the pool bar was not open in the daytime when people usually swim.

the pool the room the service and the staff was extremely friendly

the food from the bar was amazing.

clean up in between different families occupying the pool area could be better

the room service

the wifi facility is not really good in the room

the gym was state of the art and the cafe on premise had everything i'd need

the pool, the restaurants, the warm welcoming from all staff. a true gem.

the biltmore golf club is attached to the hotel

great gym!

there is a delicious italian restaurant, golf course, spa, gym, the biggest pool i have ever seen

pool and gym was good

friendly check in. accommodated early check in. chocolate chip cookies. fine wifi. big tv

the breakfast was delicious and the staff were very welcoming

we hit the hotel gym the next morning, which was

staff, nice amenities like pool/gym

great ambiance close to magic city casino good gym chic contemporary staff pleasant

location, gym and pool

gym was tiny

found the bar a little expensive -

gym is small but functional

had a 12th floor with view of the pool

we went to the pool immediately

the pool was amazing

location with plenty nearby to do including shopping, dining, bars, entertainment

more vegan options for breakfast. the pool bar closes way too early. the valet was horrible.

the pool!

i wish the bar and pool was open until 1230am

the room was very nice and the bar staff was great.

coffee bar closed in morning.

like that it had a bar and restaurant on the premises and it was clean and the staff was very

beautiful pool with a great view of biscayne bay

the pool bar was a little slow to open at 11 am

lack of quality room service, lack of staff, disappointment during staff interactions

the pool was lovely as well - comfortable chairs, water and sunscreen available by the bar area

instead, a mini bar with 300$ worth of alcohol, hotel merch and other useless stuff

great for family with kids. awesome play room and pool facility

no gym

service. poor front desk and room service

view from my balcony gf enjoyed the down comforter and great bed balcony / patio off with pool right outside your

clean, nice lobby, good gym

room was nice, clean and the pool and spa was good

a little outdated with the 90s kitchen and tub needed to be cleaned better.

we got there at 7pm and the pool/spa and hot tub were already closed

views, especially from the gym and pool

the gym was awesome too -- it's on the top floor with some amazing views of the city (especially at

the pool attendant leon was amazing. friendly and helpful.

lack of kitchen basics like salt and pepper or any such items. knives are very dull.

great location, nice size room with a small kitchen, and a balcony.

& the pool closes early

really enjoyed the view and the pool layout

for a quiet room but when we got to the room we were right in front of the elevator and near the gym and pool and could also hear the noisy neighbor in the next room

not much really, maybe bar food if anything.

the facilities are nice, work out room and pool, bar, etc

some areas needed freshening up. pricy bar and food.

did try to have a meal by the pool but the front desk did not call back, there were no menus in the room

no exercise bike in gym

the location is perfect! and the pool area is spectacular!

tried to have room service the following night, called order at 10:30pm

i loved our room and the gym

we were staying only 1 night), but then we discovered that this only included

the pool was a lovely oasis though a little shallow

they can provide a little more amenities such as laundry detergent, salt, and pepper, it would be nice

horrible pullout for the kids in that same room

cooking equipment (pans, pots, baking trays, utensils etc) despite having an amazingly equipped kitchen

love the location of this hotel, the gym has a peloton bike and the pool is relaxing

a gym

would have liked a gym and there was no breakfast

odor of chlorine in the bar restaurant from dish easher

the gym!

could upgrade the stay with a better gym set up

also, the pool and jacuzzi were awesome

no room service and no pool bar!

great hotel and beautiful pool. staff was very friendly.

bar was closed monday to thursday, could only get lunch and drinks via room service which cost

were kids in the hallway making noises not kids, teenagers in the 20s in the war drunk and with no

the restaurant wasn't serving the benedict eggs at breakfast for which ritz is famous for

poor breakfast

mattress was exceptionally soft. loved big balcony. spa was wonderful.

also all that money and no breakfast

pool service was excellent

the breakfast was amazing. i enjoyed the food. the guy working the bar was super friendly.

pool faces east and has a large building south of it so sunlight on the pool is limited to morning

the bartender was the best, so friendly and personable

travelled with my children and we have choosen the property because it has good size of pool, gym and a bar

entrance hall should be reconfigured, separating check-in from the bar and restaurant

it?s location to the metro train, complimentary breakfast and ?forever? coffee!

fitness room is very clean

with the kids and all had to walk down 14 flights of stairs

room service only once in my stay

doors and acs, just a small window in the room, equipment in the fitness rooms is done especially the usage of the treadmill could lead to an

parking was convenient and wifi was good

parking is limited so when coming in late you have to utilize free on the street parking

liked the ocsl especially since they had on site parking since parking is at a premium in coral

were brilliant, pool was good, location was great for us

the location, very kind staff, lobby was decorated with the most beautiful orchids, nice pool

staff was tremendously helpful, who got us situated when we arrived, including our dining and shuttle arrangements

staff was super. front desk and shuttle driver went above and beyond to be hospitable.

pool was closed but i understand why

she picked me up in the shuttle

as we were half way into our holiday i needed to do laundry and found the laundry room to be very small with only one washing machine and one

coffee free at your disposal in the hotel and in my room, my kids loved the swimming pool where they had so much fun

they gave us an early check in which was convenience for the reason we were there.

the gym, breakfast, pool and laundry.

they had a pretty nice pool, but they also had a free coffee bar and a 24 hour gym

well equiped bar and good food

the hotel shuttle was accommodating for my large family & the property was kid friendly

shuttle ending @ 9 pm before all flights land.

there was limited shade at the pool during the peak sun.

the hotel amenities was all shutdown cuz they said it was due to covid but gyms and some of the other hotels i stay at was open

the pool area was nice and clean

early check in and late check out were facilitated

restaurant and bar was great and the patio and pool was very nice

good gym with indoor basket ball court. free airport shuttle

the pool and how comfortable my puppy was in the room we loved our stay

it’s now 11pm my kids asleep, sweating

all went well ! airport shuttle service was great too!

location close to the airport and fantastic shuttle service provided

and didn’t work, meanwhile i’m fresh out of surgery so that was inconvenient for me and the kids aside of moving all our groceries too

clean, comfy beds, early check in, nice pool area, walking distance to stores and restaurants.

breakfast

full kitchen and a value as it was less than 2 - one bedroom units

breakfast area was large. and well stocked with a large selection

the restaraunt was friendly and good bar food

is very clean, well maintained, excellent little restaurant food, great bar drinks, and the breakfast was very adequate

there was small office where we could print our documents, and also laundry room

the room was clean and comfortable and i loved the outdoor area near the pool

i would have loved to use the swimming pool, just not enough time this trip

very clean. best free breakfast. staff very friendly.

lots of mosquitoes around the pool and outside areas.

the shuttle to the airport was great too

great location, awesome view, great pool, good food menu, and breakfast buffet.

they were very accommodating to a late check out

shuttle service from the airport was great

wish we had added breakfast to the room when bought

breakfast not included

excellent! shuttle service was fast. breakfast was yummy!

pool was great for the kids

great kitchen and vanity room

free breakfast ,pool,great location for our lunch and dinner ,shuttle service

the showers are not comfortable to bathe kids.

frequency of the shuttle to the airport could be increased

the neighborhood had nothing to offer. struggled to find a place to eat or entertain kids.

the neighborhood had nothing to offer. struggled to find a place to eat or entertain kids.

staff were great. bed super cosy. gym excellent.

the pool and pool bar/food is amazing! spectacular views...

items, beds super comfortable, cleaniliness excellent, but they did skip a day, very quiet rooms, gym excellent facility

gym had too few machines, mostly just treadmills

food choice at bar and grill excellent. breakfast choices webter fresh and good

this was during spring break so the hotel was filled with a marijuana smell at the pool and hallways

i needed a smaller swimming pool for my daughter

loved how the gym was 24 hours, and how the pool opens early am, not far from the airport, the staff i ve dealt

wifi in the room very unreliable, however, the lounge/lobby one is good

no water in the room. no room service earlier!

all portions

locatrion room airport shuttle

the breakfast had a pretty good selection.

having the shuttle bus from and to airport was amazing

the airport, lovely staff, good breakfast

breakfast was great

pool was broken but we used next doors and it work out fine.

very close to airport, comfortable and airport shuttle is perfect. reception staff are excellent

we also booked this specific hotel for the laundry room and only one machine was working and many people trying to use it

the free breakfast was such a pleased

laundry room included

shuttle service was great, from and to the airport and to a place we wanted to visit close by

there wasn't a pool and the access to the marriott pool was not convenient for smaller children

breakfast was amazing, shuttle bus for free to the miami airport

the variety of breakfast items. we had sausages every day

no real need to have a fully equipped kitchen in an airport hotel

the breakfast was good and there was an airport shuttle every 15 minutes !

extra charge for in-room wifi. breakfast doesn't open until 6am

room service was ok, not great

you pay for wifi this is not a normal standard in other parts of the world

and please don t order room service you won t get anything for hours also they have an extremely high deposit i ve

free shuttle bus and good wifi

laundry is clean

large room with full kitchen. good breakfast with hot and cold items. close to airport.

wanted to try the hot tub and pool, but didn't get the chance too.

room with full kitchen facilities, good laundry facilities, close to shopping and food

very spacious rooms with kitchenette and also good continental breakfast

with the door safety bar in place i

loved the gym and outdoor pool with sun beds…perfect for my stopover before flight home

the pool

smoking closed to the pool not good to mant kids playing around should be smoking designated

do understand that every hotel is different when they say that they have a refrigerator but most kids in a dorm room have a bigger refrigerator than that one that was located in this room

really comfortable, great pool, very good breakfest

clean rooms, microwave, and tasty breakfast

it was clean and they had free breakfast

i did not have a chance to try the swimming pool here

the pool and hot tub is pretty nice too

the dryer was broken so i couldn’t do my laundry.

i didn't like was the laundry facility it was very small i feel that they should update to a new washer and dryer other

the gym

there is also a mall called town and country which has a gym and a few hidden goodie spots like z ramen etc and shops like dicks sporting goods and forever

the gym only had cardio machines not weights

breakfast was always good

pool, ubication

fast and excellent laundry service

the cinnamon rolls at the breakfast were amazing

location, room, breakfast and helpfull staff.

said viena bar and restaurant were open daily 11am- 12am

no pool, no room service, no breakfast

traveled with a group of 8, several of which were young kids

traveled with a group of 8, several of which were young kids

not even room service

that they had on site laundry facilities very nice pool area lucy was very accommodating with our usage of the house

the pool is always clean

too much chlorine in the pool

loved the pool..rooms were clean and neat

the pool area was fantastic - a large pool with both a deep and a shallow end, heated the perfect

close to airport with free shuttle, nice pool & outdoor space. great for a layover with kids.

close to airport with free shuttle, nice pool & outdoor space. great for a layover with kids.

included hotel shuttle, close to airport. onsite restaurant . hotel pool was open late

room service and breakfast in the room are recommended

the pool wasn t heated

were doing renovation so the gym wasn’t available

person in charge of the bar & dining room could not possibly take care of both places, so we had to go somewhere else for

it's in the middle of nowhere... n it's short staffed when it comes to the bar and dining.

like if someone left sweaty gym socks in the room

reasonable price quiet and pool area very excluded

sanitizer in the gym had finished, this was too be used to sanitize the equipment before and after they had been

the on-site laundry

soap had end in laundry room

the salt water pool and the excellent customer service at the front desk!

modern, good ac, free breakfast was ok, lobby area nice and clean, pool area great

the pool area looked nice

just about everything. breakfast was very good, room was confortable and very clean.

clean new hotel with pool, hot tub, laundry, business center, breakfast

quiet location. nice pool, spa, and office center.

they should have dumbbells at the gym

great gym and

gym looked

shuttle to dolphin mall

no airport shuttle

shuttle offered and also no anti-bacterial pumps near any common areas that guests are frequently

early check in

the availability of the shuttle to and from the airport, the valet option, the spacious room, the kitchen amenities, the quietness of the rooms, and the courteousness of the staff

the laundry works very well and helps for those that are travelling for many days

the gym was open and quiet very clean

very clean and the rooms are nice with a kitchen

laundry

free shuttle to airport

the pool was refreshing after a long drive with the kids

clean, kitchen with soap and dishes washer, enough towel and bed smell fresh and

a big plus for me was the inclusion of a mini-kitchen

they have a fabulous gym

staff friendly good food rooms clean tidy bar staff made you feel welcome

the staff at the bar was very rude

breakfast and then room.

breakfast bar was a little pricey considering what was available to eat

it was clean and spacious. the beds were comfortable and the kitchen was an added bonus.

breakfast was poor variety

nice lounge area in front and full size grilling area next to pool in

the onsite breakfast adequate with fresh fruit, waffles, toast, bacon, sausage, fruit juice, coffee, tea, etc

also the fact that there is a laundry and i don't have to take home dirty clothes

breakfast could have been better.

nice swimming pool

not been able to use the pool, no gym. but i understand due to covid protocols.

not all the gym machines were working.

breakfast, location adn clean rooms

it has a little gym, enough for the exercise i wanted to do

gym and location

they have laundry facilities for me to use

at all hours (1, 2, 3, 4 &5am) adults and kids running up and down the hallways and slamming doors

the kids hot dog in the cafeteria and the orange juice

the indoor pool was wonderful

the airport shuttle was quick and the drivers were very nice

laundry was not free

great location near the airport. nice for the kids to have an indoor swimming pool and gym.

self-serve laundry room was very convenient

pool and bar closed early than expected.

delay of 29 min our kids were desprate

airport shuttle, clean and friendly staff. restaurant food was good, if a little pricey.

the restaurant and bar are top notch along with the views from outside them

at 10 pm with kids for a manager who took his time to come and actually did not handle our situation but talked

really enjoyed having the option of a gym, laundry room and pre-packed breakfast

extra free dinner mon to thu and convenient laundry at the hotel

gym is acceptable

the kitchen was well appointed and useful

the rooms are very well maintained and have a lot of facilities including a fully functional kitchen which was a

no bar or cafe on premises

no bar to rewind after a long flight

no restaurant on site, but a grill restaurant & bar in the embassy suite next door

friendly but not annoying staff, pool was open all the time, 24hr gym that had decent amount of equipment, everything was good, honestly don’t have any complaints

us at sunset which was around the time we came back to the hotel because we couldn’t get an early check in without paying for one

comfortable rooms super clean good breakfast loved everything

also, the hotel shuttle was such a plus, and it made it easy to get a ride to and from the airport and hotel

shuttle from airport was easy and friendly

plenty of room. kitchen

the airport shuttle service was on time and the driver friendly and helpful

this hotel, very clean, comfortable beds, great breakfast, clean pool, and the staff was exceptionally friendly & polite

it was too cold for me to go swimming in the pool

loved the hotel layout, friendly staff, personalize tv note, airport shuttle, beds

pool, location, free airport shuttle, clean, good price, lots of restaurants in walking distance

pool very nice as well as gym

early check in and the friendly service from giselle on reception

was very good, free shuttle to airport, clean and comfortable rooms, friendly staff in spanish and the room service was

clean spacious room , free transport to the airport. laundry on premises

good size rooms good facilities

pool is nice and the bar offered outdoor seating

room service

wifi was not working and breakfast was not good, there weren't good options for eatinf so i didn't

noise from airplanes taking off, noisy air con, small space in gym and breakfast room

has a pool & gym room

the most important thing to us was laundry service

the breakfast buffet was good, the employees were courteous and professional, we enjoyed the pool, and there was plenty of parking

after 1am i walk in and they are arguing with a lady holding a child and there were two other kids with her he kept saying she have to pay for a room he’s been watching her for 2 hours on the

we arrived at 10:00 pm, tired after a long day of travel from nh with 2 kids, the clerk had accidentally given our room to someone else with the same last name (he fixed

they offered to keep our things in the laundry

convenient to airpor and the shuttle was very good and they had a good laundry room.