breakfast was not good because of pandemic and pool was closed

chose best western kendall for the parking, laundry facilities, hot tub, gym, and continental breakfast

breakfast very complete and good.

just about everything. breakfast was very good, room was confortable and very clean.

clean, all what you need is near by. staff super helpful. pool and laundry great for families.

buffet breakfast variety and delicious pastries

room was more than i expected it was very spacious and clean and neat wish we could’ve had the breakfast experience but due to the covid 19 everything was close

location, room, breakfast and helpfull staff.

pool was closed

towels pool very small and without umbrelaa s

didnt like that the gym mostly had cardio machines and no dumbells, weighta, bench or a cable

small swimming pool

the pool water doesn't look clean at all, and the area.

location, the staff were professional and helpful, the pool, laundry facilities and the biggest bonus was the cleaner who kept the room at a five star level

gym is pretty poor...only 4 exercise bikes!

clean rooms, friendly staff, full breakfast, heated pool

i liked everything about this hotel, but i would have enjoyed a heated pool in winter.

small but functional gym

very good breakfast. was pleasantly surprised! i also thought the price was very reasonable

i didn't use the pool, but it was very pretty

gym had no towels or cleaning supplies to sanitize the equipment before and after use

the gym it's really nice. the room is spacious, the bed is good.

it has a mini kitchen in all rooms so i can cook and save money and the laundry room was complimentary, you can

like the free laundry, homey feel, that you can park for free and get around miami without paying miami prices

your own kitchen and super clean room

staff, breakfast, laundry facility on the same floor, housekeeping

the pool was cool and nice

the coffee at the morning breakfast is very weak.

very friendly staff. very nice clean pool and workout area

location. layout. service. late check out

good breakfast

good pool, good breakfast, rooms are clean, no moist or bugs or any other smells - superb, staff is

breakfast was nice and the kids loved the make your own waffles with wiped cream and sprinkles

breakfast was delicious

gym facility was very clean they had the latest equipment everything was perfect

pool was big and very nice including jacuzzi, nice bathroom outside of building

pool closes at 10 pm

room service can be better. although we can understand it was a busy day.

i wish the bar and pool was open until 1230am

same goes for room service

breakfast

kitchen excellent and breakfast in lobby perfect

customer service was great and accommodated late check out

pool not cleaned in morning and lots of bugs, lots of trash in retention pond behind pool at hotel,

pool was not open. bar was not open.

the rooms where clean, swimming pool was great to take a swim

i did not eat breakfast

it was clean and they had free breakfast

better option for breakfast

free parking fresh water at reception paid laundry room on site

pool was nice. room was fine, as expected.

the staff was great, the pool and bar was a really fun time

nice swimming pool and great scenery

pool area is beautiful and cut very clean , very decorative

room service at this location

location, service & gym

staff was amazing! room was comfy. hotel bar was great. great location.

was music until 11 pm at the pool and started very early also

the pool wasn’t open and the food was good but not all to great for my liking.

the pool wasn’t finished

the pool was gorgeous

clean. good towels. great staff. nice housekeeping staff. nice pool area.

the pool area was fantastic - a large pool with both a deep and a shallow end, heated the perfect

pool was clean

that they had on site laundry facilities very nice pool area lucy was very accommodating with our usage of the house

i enjoyed these hotel amenities: marketplace, breakfast, fitness center, pool area, laundry room, sitting areas for socializing and privacy

property is very good but there s one lady that works at the bar during the night shift that is very arrogant and doesn t like latin

room was only cleaned for 2 days although i called daily for room service and i stayed on the property for 8 days

lobby, pool, gym were spotless

you can have breakfast here and bar food and drinks until 10 pm

it was so loud in the gym i thought it was above my head

has great gym and decent pool

the staff was very helpful, and the granted us a late check out request

love the cool bar area in the lobby

liked the gym area and the proximity to restaurants, supermarket, airport, mall and access to the

this is great especially when traveling with kids

and didn't allow me to get enough bags for my kids

only sugary, kids cereal

breakfast has a wide choice from hot to cold and also a pancake and waffle station that our kids loved as it was a make your own

kids had the pool to themselves. good a/c in the rooms.

not my first time staying here , it’s been like my 7 time , and have never been able to use the pool its always look

it's convenient location, nice pool inside.

i like the pool!

the pool, the staff, and the room.

the room, breakfast and pool

nice gym

no internet so be prepared to hunt for wifi or other ways to connect online

location is within the same parking of dolphin mall

wifi, tv etc

the day after i was washing my clothes in the guest laundry room and when the clothes were finished and ready to be taken out of the washer the door

included breakfast wasn't the greatest

the spacious rooms and decor. the bar was awesome and breakfast was great!

gym was great and spacious with cardio equipment and free weights

the laundry uses a debit/credit card for $3

are good, gym, breakfast, swimming pool

working pool

the pool was down for the updates besides that it was great

that the pool not working

got a really clean comfortable room was at the pool for one afternoon also very pleasant overall very

need to check pool area daily

parking is a little far in some cases

swimming pool could be warmer

friendly staff at welcoming, offered a comp breakfast, and offered wifi while we waited for our room as we arrived very early from a cruise ship

loved how spacious and clean the room was, the free and convenient parking, and the awesome bar and restaurant

room service was great!

room, pool, breakfast

kids, wife and i loved it

nice pool and bar area

breakfast had to be eaten on site. i couldnt bring my husband or kids a plate in the room..

i liked the gym and the pool area

the facilities and the option of laundry room

the oppurtunities to access the fitness center and other facilities at any hour was truly wonderful

laundry machine was appreciated much

the rooms were very clean and comfortable for a family with kids, the location was great (right near a shoppping mall and lots of other amenities) and the

rooms (airplanes in distance), amazing breakfast with loads of choices, friendly staff, pool and fitness centre, next to mall amd restaurants, hair dryer and iron in room

wifi is not free.

beautiful room, nice chairs, good amenities nice pool & spa

breakfast buffet is best value

no breakfast included, food prices were high for a casino supported resort.

parking for resort guest should be separate from casino guest

the other guests were also friendly and considerate and we could only occasionally hear the kids walk by in the hallway

great location, excellent gym, nice pool and leisure area, close to food

outside bar area

had breakfast, happy hour and dinner at the hotel

in front desk we went and show our reservation and they have to another person my room my kids and i at 1:00 am without room to stay i was a horrible

everything. this is a great hotel. we spend 2 nights with our kids and everything was amazing.

was modern, big and clean and had a well-equipped kitchen

facility is amazing, bed was comfortable and breakfast was great

our room had a kitchen and e living room

maybe the breakfast they can add more things

the pool was nice, had chairs and towels

location was very convenient wifi was great stored my luggage and received my packages

advertised shuttle service but the airport wasn t included

the concierge was very courteous and so was the bellhop, and the bar tender as well

it does not have room service, but you order your food in your room, go downstairs and you pick up your food in the

breakfast was not included and was a la cart. ther was no buffet

breakfast can be handled better how can you compel guest to eat at same

love breakfast, i thought it was expensive for what it offered, but it’s an easy option if you’re

just a little option for included breakfast

too bad breakfast was not included

room with full kitchen facilities, good laundry facilities, close to shopping and food

breakfast ends to early, and i didn't have wash cloths.

pool breakfast big room

the laundry facility was decent

wanted to try the hot tub and pool, but didn't get the chance too.

i loved our room and hotel interiors , very pretty , different, the size of pool was huge

excellent accommodations, beautiful well-appointed rooms, luxury bedding, state of the art gym, clean sauna, supreme spa, legendary pool, fantastic cuisine

current golf shop and restaurant renovations make casual dining options limited

around the pool ,it was dirty with used towels food and cups everywhere,only 2 pool serve staff that really

it’s big! i liked walking around and seeing the foliage and architecture. the pool is amazing!

loved the free shuttle to the airport and dinner too

the gym, restaurants were nice. i liked the shops

the gym and basketball course was ok.

pool had an out of order sign, but we saw people swimming.

the staff the shuttle driver there was a taxi took us down town with the family he told us he will be back at 8

no room service for small things like coffee , juices etc

parking, for hotel guess we should have better parking than the people coming to the bar.

room service

kids had to sit on parents lap

the pool is in the shade most of the day.

suite and made it sound like it was an upgrade but it was not great for us because we have little kids who slept on the pull out couch that had tables with hard edges and corners all round

bus to airport, very nice adjoining restaurant with discount for residents, gym and swimming pool

the guy from the front desk was excelent very helpfull and friendly my kids had in love with the robot

all of the staff for the breakfast was always attentive and clean

breakfast it should of been more like girt egg

gym need more equipments breakfast need more variety, no drinking water mattress is extra soft

staff was kind our room was large and overlooking the pool and lagoon

the only minor thing was their laundry room takes coins only and there was not a change machine or a way to charge to your room

them out boning confirmation, we had to accommodate our family in what we had and some of the kids didn’t fit in the sofa

is a large patio and pool deck overlooking a lake with a pretty sunset skyline

of late check out due to wife participation in a u of miami medical seminar / training

cold swimming pool!! but what would you expect in the winter lol

there was limited shade at the pool during the peak sun.

area the hotel was in and the bathroom is extra small thanks the pool and weight room was closed

the hotel shuttle was accommodating for my large family & the property was kid friendly

breakfast and good location

i wasn?t impressed with the breakfast.

also the fact that there is a laundry and i don't have to take home dirty clothes

the pool was open, the rooms were really spacious and clean, close to the airport and about a 25-35

the room is spacious and clean. great gym, nice breakfast.

nice bar and bar drinks. good bartenders.

proximity to airport/staff was friendly and accommodating/pool size and public areas.

the service in the lobby bar was just okay.

the breakfast dinner was excellent

hotel advertised a shuttle from miami airport but, having waited for 40 minutes, we eventually got a taxi to the hotel

gym looked ok

the pool and breakfast

the pool and breakfast

room was spacious and the bed very comfortable, the room and the common areas were clean, the gym area nicely equipped for a small size gym, i really enjoyed my stay

everything room was clean and big. breakfast was good.

staff really friendly, pool and breakfast were awesome.

also, the kids and i believed the breakfast to be tasty

choice of tv channels could have been better, also to much kids running up and down on the floors

helpful, superb attitude large rooms complimentary coffee and tea all day nice relaxing outdoor pool area main thing was the great staff and excellent customer

offer a variety for breakfast.

was quick and easy -front desk and kitchen staff were friendly,had me laughing everyday -wifi was very strong, enough parking spots

elevator super old, the laundry machines also very old and not enough for the guests

laundry out of service

good breakfast, laundry services at the hotel

breakfast omelette, bit naff, lile cardboard.

the pool and the gym

free breakfast was good, everything you need to get

gym is very simple

it was just really time consuming trying to changes rooms with 3 kids

came down because of a death in the family but it made my kids happy it was like home

there are a lot of facilities like the gym, pool and complementary laundry use

nice pool

the pool wasn't inside and was cold.

had one bedroom suite equipped with full kitchen, which is perfect for those who travel with a kids

complimentary laundry is a plus

pool, and outdoor seating

to airport and the sports bar in the parking lot

also i had a kid under 11 i think kids should not pay for breakfast

location, nice gym(s) - in fact they have two gyms because they share facilities with the hotel that is next to

not to far from dolphin mall but the biggest plus is it's near to city place mall and a superb bar restaurant (miller's ale house)

a system should be put in place to monitor the use of the laundry appliances to avoid persons hogging the appliances

laundry, breakfast, clean rooms, and helpful staff.

pool, laundry facilities, staff efficiency/professionalism/friendliness/helpfulness, cleanliness, parking

the complimentary breakfast a d the staff were great.

loved everything about this hotel the rooms are spacious breakfast was awesome, service was impeccable , will be staying more

to stay for 5 days, the rooms are clean, the bed and pillows are outstanding, the resturant and breakfast were good

parking, comfortable rooms, great pool, very good breakfast

breakfast times too short bar inventory needs premium brands

the pool is

be able to walk to the nearby town center and the rooftop pool with great views and nice cabana

beautiful, clean, the bar was nice, comfortable bed.. i definitely will stay here again.

loved that there was a starbucks, clean, and the pool was awesome

bar , beautiful pool & scenery

liked everything, just long and gym needs a little improvement

they do have late check out which i think is a bonus

my partner whilst he was naked in the bathroom on the last day despite informing and paying for late check out

fire alarm went off at 430 which was actually a good thing for us as it got our kids moving when we needed to be at airport at 5

convenient shuttle from the airport, and across the street from a 24 hour cvs drug store and a publix

the room location . the occasional noise from the gym and the kitchen area .

lots of things. the free parking, breakfast, staff, location.

found the bar a little expensive -

the hotel also does not charge extra for a pet to stay with you which is huge since most places charge a $60+ pet fee for my small, senior

amazing staff, cleaning bedrooms, the pool is very clean and super cool! we loved the hotel.

pool was beautiful

staff was great, pool area amazing

there is pool, gym, but we didn't use it

airport transfer (call when you are ready, around door 9, they come in 10-15 mins), nice swimming pool with hot tub, tvs in both rooms with chromecast, kitchen in room, laundry

breakfast area was large. and well stocked with a large selection

only thing i didn’t like about the hotel was that the pool doesn’t stay open like he used to till 9 o’clock but it’s ok

were very friendly, room was spacious and comfortable with everything we needed, breakfast was amazing, plenty of choice and was

not tv channels for kids, room need upgrade and clean

the kids utilized the pool for a quick swim which was enjoyable

the breakfast was decent and the room was comfy

airport shuttle starts st 5am but we needed ti be at the airport by 5:00 so we had to uber

front desk was very helpful. shuttle driver from and to airport was great.

enough towels in the room for 2 adults & 3 kids even though we registered in the reservation that way

the pictures for the buffet creation bar showed breakfast meats and eggs as well as a variety of fruits and breads

unbelievable that one of the staff behind the breakfast bar could not or would not speak english

to spend more time to clean more around and in the pool ...

we also loved the pool and fitness services

the shuttle to the airport was great too

staff was very nice. the bar tender was fun to chat with. rooms comfortable and quiet.

it was perfect. only complaint was no shuttle to the cruise port

clean and very modern in decor- a bonus was being 10 min from the airport and having a free shuttle to get us there

there was a family room with games and a bar upstairs

liked that i was able to text whenever i needed a shuttle

menu available in the room)

best bed i have ever slept in amazing gym

25% surcharge for having a beer and no food in the champions bar and grill

room service was way overpriced

pool and surrounding lounge areas could use a little tlc

communal areas in this hotel are good - the gym is modern with a few cardio machines and a weight-lifting area

thing i was disappointed at was the pool being closed but the gym open

some areas needed freshening up. pricy bar and food.

gym was bigger than normal hotels actually had weights not just treadmills

room service closes at 11. i would think there is a late night option available

more vegan options for breakfast. the pool bar closes way too early. the valet was horrible.

one of the few properties in the area that serves room service until

great pool and pool bar

200$ room service for a pizza and mozarella sticks that were cold and chewy

the location was hood and the free shuttle to the airport was a plus

shuttle bus at arrival: waited over a hour at airport

breakfast was the icing on the cake

small shared pool

the breakfast could've been better

very large suite with kitchen

the hotel did not offer anytime of shuttle even within a close range

great kitchen and vanity room

the hotel shuttle picked us up from the airport, was on time snd friendly

room very clean and comfy. pool was a bit away to walk to. staff was wonderful!!!

really pretty decorations, nice pool and gym, good elevators

e pool is open 7-11pm, and you can use it after check out, it has an

at is awesome

were workers walking around but not one stopped to ask anything, there was a family with little kids ahead of us

hours of operation of the shuttle to and from the airport should be 24/7 since miami international airport is a 24/7

room service food was very good

great for family with kids. awesome play room and pool facility

exceletnt for the personal, pool , location and room

room service menus in room, no bellmen, forever to find a valet to park the car

great for family with kids. awesome play room and pool facility

bugs in the kitchen

outside pool was green, dirty, so we couldn’t use it

breakfast was great

front desk (farah and the manager), the swimming pool, the suite, the place, the housekeeper, everyone who works in this hotel

early check in

laundry room wasn't working and employees refuse to help me

then around 2 ish our room given to some other party who just walked in while we and kids were sleeping

was close to airport and free shuttle service to airport wa greatly appreciated

shuttle to and from airport, heated outdoor pool, clean, computer n printer, for any personal need

the shuttle from the airport should be more offen, we had to wait too long for it.

a gym

the gym!

could upgrade the stay with a better gym set up

the worst thing about our stay there was the gym

also, the gym was a room 5 feet by 5 feet w one treadmill and one peloton bike

the complimentary shuttle to the airport

buffet breakfast was nice and the bar had some nice ipa beers on offer in the evening

no early check in

early check in was provided while we went to breakfast due to early flight arrival - email response

of all, after returning from a wonderful evening at fairchild gardens the on-site restaurant and bar was able to serve us a delicious meal to take back to our room and a glass of crisp chardonnay

loved the temperature of the pool and the rooms were so clean and nice

there was a good atmosphere in the bar and the food was good.

nice little gym

guest laundry service & shuttle

my kids said they like the breakfast. it was good.

the gym exceeded my expectations, it was big with plenty of equipments

heated pool and balcony

also, the gym has a goofy, pretty much unusable cybex machine

no room service and no pool bar!

room service was expensive - the added delivery charge and service charge on the bill

room,pool.

staff friendly and helpful, love the pool and gym and gift shop

not a big deal for us but if you're walking as a senior adult or with kids, be careful for trips and falls due to uneven concrete or overgrown

the shuttle service was great and the proximity to the airport convenient

murad who served us in the bar was exceptional

thing i didn’t like was the fact that it is a smoke free hotel yet i saw people smoking at the pool and throwing cigarette butts around

bar inside hotel -great outside hot tub and pool and location right across the street from the

the breakfast options are great. the room really good. and gym facilities perfect .

no free breakfast

customer service was fantastic i enjoyed my stay with my kids. will be returning soon

gym air conditioned and clean

super bonus was the washer/dryer, kitchen, large bathroom w/ shower & separate netted tub and a large patio

space. wifi

hotel is a bit dated, renovation is needed. wifi and tv signal was very poor in our room.

loved the room, but need to update on the rooms there is no golf view

great staff, beautiful clean room with a good amount of space and incredible pool area

the pool is relaxed with incredible views

there's a $5 fee each time you order room service

the pool was lovely as well - comfortable chairs, water and sunscreen available by the bar area

the pool bar was a little slow to open at 11 am

parking is limited so when coming in late you have to utilize free on the street parking

the location was amazing. the tea bar inside was definitely a vibe.

the small bar restaurant was ok.but expensive

wifi was great, nice size rooms

the room was spacious and had a balcony, with adequate parking

really love the pool

no restaurant, bar, spa or parking included

i liked that the hotel room had a full kitchen

the staff specially the pool guy

location was really good, walkable distance to a lot of restaurants and a playground for our kids

great location! excellent view off the balcony. nice having a kitchen.

the pool and hot tub were the best and very relaxing

pool

& the pool closes early

a bit dirty. small fridge, bad and old kitchen stuff.

more healthy food and beverages for kids would be great

wifi was slow and the phone did not work

the fact that they charge for early check in is crazy

liked everything the hotel and spa had to offer

very kid-friendly, definitely a place to go for a date night or honeymoon without the kids

the pool closed to early

we arrived very early and they accommodated us with an early check in, we really helped us out.

location was excellent we have two small kids and it was a 5 min max walk to the peacock park

the grounds with the heated pool are very pretty, and they also have the gym, sauna and steam room

staff very friendly and the pool area is awesome