got a really clean comfortable room was at the pool for one afternoon also very pleasant overall very

that the pool not working

the pool

are some questionable people who hang around the hotel, people smoke at the pool, the elevator smelled heavily like smoke

you need anything you ask to give it to you or bring it to you the laundry room is amazing the pool is fun right next to him as a mall movie theater we can get your clothes anything else in a

the pool is always clean

clean. good towels. great staff. nice housekeeping staff. nice pool area.

loved the pool..the rooms clean and neat

pool was clean

loved the pool..rooms were clean and neat

love the breakfast and the staff here very helpful and polite!

the pool was great and the room was beautiful

was super nice the staff was nice, it was a clean hotel we stayed 9 days with kids and it was a relaxing quiet place

a family of 5 kids was in there with us and they let their kids sniff and play with the bread/muffin and put it

very good breakfast. was pleasantly surprised! i also thought the price was very reasonable

very clean and the breakfast was great

breakfast and friendly staff

quite and clean hotel, it has a good breakfast we have enjoyed our staying,

very clean property. a lot of room for kids to play

liked the area the staff check in i liked the cleanliness of the hotel in general and i liked the breakfast quality was great

room was only cleaned for 2 days although i called daily for room service and i stayed on the property for 8 days

lobby, pool, gym were spotless

even with next day room service it was there

great location, lovely friendly staff , great breakfast , very clean

the gym is great

got run out of the pool because it closed really see no need to close it so early when it s outside they would not

the pool!

the pool looked lovely but i didn t have time

easy parking, good facilities

i wish the pool stayed open all night... everything else was awesome sauce!!

i have used the laundry it was very useful

laundry only even floors, dirty machines

the gym was insanely hot - like sweating upon walking in hot; clearly the ac wasn’t working in there

they said the pool was heated. it wasn't

breakfast was good. the room was nice and very clean. love the gym.

need shower cap and 2nd bar of soap- i don't like body wash

pool was nice

but the pool area and the huge gym are really nice

we enjoyed the bar area and the food the most

the gym was pretty good for a hotel gym

pool deck was too hot, and no umbrella shade at pool.

amazing gym and pool - great staff during day and useful facilities in suites

the gym it's really nice. the room is spacious, the bed is good.

free 24 hr laundry facilities, gym, and mini mart

your own kitchen and super clean room

the food from the bar was amazing.

pool was nice. room was fine, as expected.

a 20 minute ride to south beach and hotel is kept clean with a bar down stairs and a decent gym for some cardio and free weights

the pool the room the service and the staff was extremely friendly

liked that the pool was open, it's walking distance to the mall and other shopping and

clean , esthetically, location , restaurant and pool , stuff

gym facility is excellent

the lounge was very nice and the bar tender joselyn was excellent

everything, from the pool to the bar and the room

the pool bar was not open in the daytime when people usually swim.

towels pool very small and without umbrelaa s

location, room, breakfast and helpfull staff.

buffet breakfast variety and delicious pastries

fast and excellent laundry service

breakfast was always good

no open pool, gym, or business center

breakfast was good, is not the most varied one but it was more than regular continental breakfast

the gym was good. the staff was nice.

really good location, breakfast was ok, really clean room. thank youuu ..

the coffee bar is great as well as the breakfast choices

nice pool

early check in was appreciated

just wished breakfast hours could be extended until a little later, we were very tired from the activities of

key from pool area did not work to get inside, but luckily i had my phone to call them to let me back in

bathroom was outdated. gym very small. coffee after 9:30 out in hallway was always cold

clean new hotel with pool, hot tub, laundry, business center, breakfast

breakfast lineup was strange with offering bacon only on tuesday

the pool area looked nice

they did have laundry but we didn't use

just about everything. breakfast was very good, room was confortable and very clean.

i like the pool!

location, pool

it's convenient location, nice pool inside.

the room, breakfast and pool

nothing else. just need time to enjoy the pool

beautiful hotel and delicious breakfast ud83dude0bud83dudc4d

they were nice enough to give us the corner suite, the views were amazing, pool magnificent and breakfast was outstanding

maybe the pool hours should be open a little longer!

enjoyed rooftop bar and pool

in front desk we went and show our reservation and they have to another person my room my kids and i at 1:00 am without room to stay i was a horrible

was a self service mini market but a bar would have been very welcome and the breakfast lacked variety and was all available only with

accommodations for the entire family, kitchen provided, fitness and laundry rooms.

nice pool area

the kitchen area had everything to accommodate cooking and cleaning if necessary

additionally, the walls are paper thin and i was located right in front of the pool area where other travelers decided to go to the pool and party nightly around (10 o’clock)

pool and small gym very quiet and well maintained

style welcoming and well set up hotel with heated pool, jacuzzi and free parking

wish the pool was open longer

clean and comfortable. gym and pool and breakfast were great too

better option for breakfast

noisy kids at breakfast

gym on site is pretty lame, thankfully a planet fitness is close by

clean, great amenities like gym and basketball court and exceptional service at the front desk

new, spacious room with kitchen & table with chairs, great outdoor swimming pool, staff was friendly and helpful, breakfast

were nights that it seemed that there were hardly any parking spots left

breakfast very good, the pool was exceptional and even though cold, loved the pool❤️

as a plus i had the pool all to myself really enjoyed and relax

love how clean the property was, they had a bar as well

couldn't get conjoined rooms, just next to each other - still not bad, but with 6 kids, we were hoping to have connecting rooms

had to pay $15 for a plate of cereal for each of my kids

great breakfast menu, beautiful property and outstanding service

spa and massage treatment was divine

there is a delicious italian restaurant, golf course, spa, gym, the biggest pool i have ever seen

the property has a great pool too, with pool side dining

pool and golf

- multiple issues with wifi

it was our anniversary so we were kid free and it was very quiet and not too many kids so for this trip that was a plus

we checked in quite late in the day but the staff had no issues with our boys being in the pool till 9pm

a low-traffic wifi-connection was free to use, a more powerful connection was available for 5$

everything room was clean and comfortable, pool was great, staff were amazing

loved the pool

good grab and go breakfast including hot options

great breakfast. clean. helpful staff. conveniently located.

this eliminated the ability t use the guest laundry on the 2nd floor

nice pool and gym, rooms are good

unfortunately, my room was next to the gym, and it wasn't quiet as i requested

the pool is

all were point on- the barman was excellent- the tapas bar menu was excellent- and the

we hit the hotel gym the next morning, which was

breakfast times too short bar inventory needs premium brands

bar area needs to be bigger :) wonderful view limited space unless you go outside but it was too

the pool was lovely as well - comfortable chairs, water and sunscreen available by the bar area

the room service lady threw away our food, but on our part we didn't leave a note for her not to

loved the service, our suite overlooking the sea and all the facilities, the gym, the floor top pool with amazing views and the restaurant was very good

instead, a mini bar with 300$ worth of alcohol, hotel merch and other useless stuff

parts of the rooms could be cleaner, like cabinet doors in the kitchen

the gym was excellent

room was nice, clean and the pool and spa was good

pool and gym facilities were very

no restaurant, bar, spa or parking included

the pool attendant leon was amazing. friendly and helpful.

we had a ocean view studio with full kitchen

location was great, view with balcony is exceptional for the sunset, rooftop pool & ph gym were great

price and location. the pool and hot tub are great!

really enjoyed the view and the pool layout

the in-room kitchen was nice to have with two young kids, and it was well-stocked with dishes

amazing view and wonderful kitchen

staff are awesome - view of the bay extraodinary - 2 bedroom suite with kitchen and restauants within a block made this a great option

the room was beautiful, clean and bright with a fully stocked updated kitchen and comfy bed

staff the room was very old and dirty no breakfast sofa bed is so uncomfortable that my kids decided to sleep at the floor

the wifi didn't work.

great facilities and staff especially the gym - it was hardly used

not ideal for young kids

wifi was bad in the room and overall inside the hotel

tried to have room service the following night, called order at 10:30pm

mattress was exceptionally soft. loved big balcony. spa was wonderful.

the breakfast was great, but pricey.

poor breakfast

was delightful, breakfast prompt and delicious

also all that money and no breakfast

2 chairs and a table, clean and open lobby with a pool table, tvs, various seating options and a bar with food

the bartender was the best, so friendly and personable

gym is in the basement

on the lobby bar should have had an extra person attending the people on the lobby bar

a pool and gym available

good location, super clean, friendly staff, nice pool area and great lobbybar

i would love if they extended room service to 11pm weeks days for late-arriving travelers

200$ room service for a pizza and mozarella sticks that were cold and chewy

great pool and pool bar

my kids also loved their meals

staff was great, pool area amazing

amazing staff, cleaning bedrooms, the pool is very clean and super cool! we loved the hotel.

parking has a slow service (mostly because of the demand) there were no towels at the gym and the

liked that the property had a gym and a pool

the location and the bar and overall the beauty of it

with the kids and all had to walk down 14 flights of stairs

room was very clean and comfortable breakfast was very good with a great selection if ever in the need of a hotel in the area,will

the wifi worked well

coffee 24/7. security in the evening in the hotels entrance, room service only per request,

the laundrymat was a big plus

room service was poor

exceletnt for the personal, pool , location and room

favorite part of the hotel had to be how beautiful the rooms were, the nice pool, and just the decor in the hotel as a whole

pool and fitness center

complimentary breakfast and each guest was offered a 25 dollar worth voucher to use either for room service or to get extras at breakfast

some areas needed freshening up. pricy bar and food.

not much really, maybe bar food if anything.

pool and surrounding lounge areas were nice

super clean, awesome food court, pool area on the top roof is great and customer service is exceptional

i loved the location and the pool!

the daily room service was far beyond my expectations, and the breakfast was wonderful; especially the breakfast attendant

the open late hour of the gym

gym was closed

i was amazed by everything from pool to breakfast

kids are late ( 10 pm) in the swimmingpool, also shouting, that was not pleasant

they say they have a gym but it isn’t really a gym

could upgrade the stay with a better gym set up

really could upgrade the stay with a better gym set up. also coffee in rooms.

also, the gym was a room 5 feet by 5 feet w one treadmill and one peloton bike

the gym!

the gym exceeded my expectations, it was big with plenty of equipments

we ordered 10 different small packages on amazon so that when we arrived we had gifts for our kids

went well even though there was no room service and we upgraded to a balcony room but were not able to sit on the balcony because the

no restaurant, no bar and no room service

the facilities did not match my expectations for a 4 star hotel wifi was very weak and slow in my room the quality of bathroom tissues were very poor

we had no wash clothes in our room and we had a used soap bar with hair on it

i had a good time, quite environment, free parking for my car

bathroom curtains had mould. electric outlets didn t work. wifi spotty

parking is limited so when coming in late you have to utilize free on the street parking

wifi didn't work

the pool and how comfortable my puppy was in the room we loved our stay

the gym and basketball course was ok.

airport shuttle. nice staff. just in for a night. flight out next morning.

restaurant and bar was great and the patio and pool was very nice

the bathroom fixtures were damage and the access to the face basin was too open for my kids.

the breakfast oatmeal was too runny, eggs too salty and breakfast diced potato’s inedible.

strategic location, room, lobby and gym on outstanding conditions. excellent service.....

i needed to be, free parking, not too crowded, great staff, pool, outside area by water, small gym

nice gym

the facilities are nice; there's a good pool, and an amazing lake view, and always clean and quiet

kids had fun in the pool and enjoy the lake view

there was limited shade at the pool during the peak sun.

room is suitable for a big family with 3 adults and 2 kids

breakfast quality and variety could be improved a little

the breakfast was fresh, friendly staff. i will be back late october.

kids down the hall every morning and evening

the temperature of the pool was very warm not refreshing !

dinning, pool, and ultra clean.

pool area is dated. no sushi. kids club a bit far.

the iguanas in the property made me very anxious and they come right up to the adult pool and too close for

of staff gave us early check in at no cost

the food was delicious and the gym was clean

the night clerk is not well trained on procedure of early check in

coffee free at your disposal in the hotel and in my room, my kids loved the swimming pool where they had so much fun

gymn should have to open 24 hours

even the everything shuttle drive was amazing

was unable to get an early check in on friday, however was able to store our luggage

pool was nice and the hotel was very clean

more fruits for breakfast

lots of things. the free parking, breakfast, staff, location.

the only thing missing from the breakfast menu were the pancakes and waffles.

pool breakfast big room

didn't get to try the pool or hot tub, but looked inviting

more space in the breakfast area

laundry

late check out fee too expensive

the gym has sufficient equipment and the pool is very nice to relax

my stay was ok they definitely need to deep clean the carpet i was there for a day with my kids and all our feet were extremely dirty just from our room

restaurant was closed at night and you had to order from the bar and eat in the lobby

shuttle service from the airport was great

there is pool, gym, but we didn't use it

loved the breakfast, it was hot and on point we had servers lol

nice rooms, the pool area, big and clean

breakfast area was large. and well stocked with a large selection

very friendly and helpful staff, good laundry facilities, great restaurant

it has its own bar and restaurant with a great view

to airport, the shuttle to the cruise port was awesome, and david at the front desk was so nice

gym opened at 7 am and closed at 11 i think

something the kids in my party were looking forward to using

lots of mosquitoes around the pool and outside areas.

a lounge and a kitchen and two bathrooms

there are 2 televisions in the room so i don't have to fight with my kids about what to watch

the breakfast was very good. the children enjoy swimming in the pool.

the breakfast was very good. the children enjoy swimming in the pool.

pool was great for the kids

shuttle to airport was an extra bonus for

loved the gym and the restaurant food

gangs of kids were dressed in objectionable costumes showing blood/gore, intimate apparel (lingerie) just

lovely views from room. pool bar drinks, food and music - and great barista - really made it.

gym was way too hot. food was just ok and overpriced

good breakfast, nice pool and outside sitting area

pool area & grounds nice & well kept

we stayed there for 1 night with 4 persons and only paid $ 48,- breakfast was ok and the swimming pool was refreshing

lots of parking and a laundry onsite

breakfast was good except for the sandwich

the gym facility and the view from the room balcony overlooking the pool area is nice, too

laundry room was not working most of the time, the hotel changed my booking after check-in by 12 h

location is within the same parking of dolphin mall

did not like how my devices needed to always reconnect to the wifi

the day after i was washing my clothes in the guest laundry room and when the clothes were finished and ready to be taken out of the washer the door

lack of real dining area & bar while under construction.

person in charge of the bar & dining room could not possibly take care of both places, so we had to go somewhere else for

clean, good gym

just that the outside bar wasn’t open , but that was only due to lack of customers

no access to pool or gym

for the airport, prompt shuttle service every 20 min, friendly and helpful staff, good beds and gym

good location, gym, pool area

items, beds super comfortable, cleaniliness excellent, but they did skip a day, very quiet rooms, gym excellent facility

nice pool and fitness center

nothing however may be you could increase the gym equipment.

my kids liked having a balcony to play on

wifi could've been abit stronger in some areas of the hotel

the pool and bar area. not a lot of people or kids.

the wifi sucked , other than that it was great ud83dudc4dud83cudffe

located just 5 minutes from miami international airport, free shuttle service, possibility of getting breakfast on location & all the basic necessities are

the facilities, that is near to the airport, the laundry option, the swimming pool

wished the fitness center had a bit more variety of equipment

rooms were clean and comfortable and breakfast was exceptional

kids were happy with american breakfast

the oppurtunities to access the fitness center and other facilities at any hour was truly wonderful

out of 5 washers were out of order in laundry room which they didn't fix during my 5 day stay leading to a lot more wait time during

good breakfast and a nice swimming pool, a good laundry and a fitness center

the apartment is very comfortable and has a desk and full kitchen, as well as the possibility of streaming on tv

breakfast with a little more variety of fruits would be nice for families with children specially

everything was very good. breakfast was good. rooms comfortable and clean. vaccine

facilities, location, breakfast is great, gym.

the free airport shuttle service was good, as was the free in house laundry facilities, which were very useful for us having been on vacation for a week and then off

the free breakfast was ok and the hotel had a good gym as well

pool area could have been a little better, but i understand they can only work with the room they

the nice bed and great breakfast choices.

booked for an extra night and still didn't get a chance to enjoy the pool that sucked me and the kids could of went to another hotel but i gave them the benefit of the doubt and they let us down

nice pool and bar area

excelent swimming pool with a bar

small gym not open until 7 am.

i wished to do for my kids because they wished to stay more in bed

location, friendly staff, gym facility, shuttle availability within a specific mile radius

r obvious reasons with covid19), you could order on your room phone, for example, a

the people are great. the facilities are nice. good gym.

having to pay for wifi.

it does not have room service, but you order your food in your room, go downstairs and you pick up your food in the

the gym is 24/7 so i was able to use it without breaking my regular routine

the pool looked lovely and the gym looked good, but we didn’t have time for either

the laundry room was useful

heated pool

also, shuttle service to airport doesn’t start till 6.

the pool was at another motel

front desk was very pleasant and helped us with early check in and late check out

everything was perfect. the shuttle runs every 15 minutes. seven minutes to the airport

fa) bed was not made and the linen in the closet seemed to be there since

liked the room size, kitchen, bed was comfortable, cable tv was great and the wifi worked well

clean, comfortable, well located, friendly and efficient staff, free parking, good gym, nice pool

well equipped gym and entertainment area

the pool closes at 8:00

breakfast was also really good

location and breakfast

lovely wait staff at bar flamenco

extremely clean!!!! excellent breakfast. laundry in house.

pool was closed when i was gonna used it

the rooms are clean, good buffet and the free snack bar daily.

helpful staff, well appointed room with many amenities. nice pool area.

location, shuttle, quality, staff.

i just wish they had a shuttle to miami port, but that was easy to work around.

rooms were super clean! pool was nice!

me twice room service on two different cards and still haven t got my money back

a young man working there who was driving a golf cart went out of his way to help us and was very friendly

fully stocked kitchen

swimming pool rather small

pool was nice, used grill for dinner

the breakfast was less than desirable.

they were painting but extended the pool time

great mix of facilities including pool and gym

the pool hours

location, shuttle to airport, pool, room

frequent shuttles

restaurant on site. pool was great. food pantry. free shuttle to and from airport