excellent location. friendly staff, great breakfast options. pool

less you land after 10pm, which the last sea-yyj flight does); neatly located next to a bar that serves food and a supermarket and

the egg in the breakfast was very cold

the accessibility and ride to the ferry, the awesome staff, the fabulous breakfast!

linens, a quaint patio out the back(first floor), and newer carpet as well a s a kitchenette

was great, was able to book last minute, laundry facility was great

laundry facilities a surprise

did not like that the front desk could not make change via credit/debit card for laundry coins so i had to use their atm which cost $4

the guest laundry facilities were an added bonus

sally at the front desk went above and beyond to secure an early check in. she was amazing!!!!

gym needs more equipment and they should provide towels.

no bar of soap

a handicapped bar in the shower!

people with mobility issues we liked the picture of the walk in shower however we expected a grab bar in the shower and comfort height toilets

on checking in the staff member offered us snacks and water as the cafè and bar were closed

delicious free breakfast each morning

the breakfast and connected pub were wonderful

the did up a scavenger hunt for the kids and had a whole story

out too early for breakfast, unfortunately

visited the onsite bar and restaurant and there was nothing wrong with the service or meal

the gym/ fitness center could use newer and more functional universal station

great staff- easy free parking

two comfortable chairs in the room and balcony. free parking.

accommodate my new massage time) but they never wrote back

we had dinner in their bar lounge and cooked breakfast deliver to our room because of covid

we loved the pool and the attached restaurant had excellent food!

and room service did not come one day but the front desk staffs make it up for us

room service

good on the website but no hot water warm at best no restaurant no bar it says there are but closed for renovations not disclosed on website ten minute walk to

breakfast not complimentary but they are delicious.

accommodations, staff, ev charging

cabin had everything we needed; a full kitchen, including glasses, dishes and cookware, private grill, and amazing view

the living room was right there with the kitchen, so it was a bit cramped with 2 small kids

we used the kitchen to make chili and hung out around the firepit and relaxed

kitchen didn’t have any food storage containers- but that’s to be expected from a cabin

also, there was a big spa bathtub in the bathroom

golf course was so easy to get to it was unreal

we have a spa service, late lunch hang around the pool than relax in our room with drinks and snacks

had spa day, dinner at jacks, pool, hottub time later

clean, nice facility. pool area was great, but kids not very welcome there

loved the pool garden area

the rooms were nice and clean. there was a possibility to go to the gym.

no gym, pool, or breakfast when website stated all.

the pool was awesome

we asked for a quiet room and got one that exceeded that - overlooking a currently closed pool in a courtyard, and on a hallway through two doors with only 2 rooms on it

the amenities included a full gym, pool, hot tub and dry and steam saunas

maybe a bit more parking availability but otherwise everything was great!

was a large group of kids staying in the hotel, so it was somewhat noisy with banging in the room above and doors

was a large group of kids staying in the hotel, so it was somewhat noisy with banging in the room above and doors

is no bathtub in the double queen room

friendly staff, unconventional style,very convenient with kitchenette

+ free bikes to use, great bicycle lane nearby towards cite center + family room with small kitchen, extra bedroom and big smart tv’s + in real life better then on the pictures

very unique place, fun and interesting! kids loved the pool.

family room with separate bedroom, kitchen and sofa/dining space

did laundry

the pool was down we were sad but that’s okay the games room made up for it!

have a nive gym and everyone was very polite

you come back late at night, you’re going to be annoyed with all the patrons from the bar downstairs taking up all the parking spots above and below

the hotel has a nice gym, social room with fuzzball, table tennis and huge tv

shower, clean, extra features like pool, balcony, entertainment centre with free popcorn, gym open

was of a good standard also enjoyed being able to use the small gym and treadmill at days

full kitchen was a bonus

no elevator, cant use the pool and gym!

loved having fresh towels down there and the couch to sit on was wonderful for parents watching kids

laundry on site

my only complaint is that there were many kids from the lower floor that were noisy and were running all over the 5 floors constantly

there is no whirlpool, but i love the heated pool

the gym and the pool are both very small, and no hot tub.

the kids loved the stay

small pool and no hot tub.

kitchen was missing tons of items (pan but no spatula, no forks or soup spoons etc), plug not

there is a pool in a hot tub and especially like the location

noise from the bar was a bit unsettling

i booked this hotel for the indoor pool, hot tub and gym but sadly checked in too late to see or use them

pool and gym facilities very well kept

if your kids are older and able walk the stairs then you are fine

it was beautiful inside and the sports bar !

with a group that involved kids and old age parent, the hotel staff ensured that our stay is comfortable

with have kids and would not stay there again and would not recommend it

very classy. cocktail bar is very fine. friendly hip staff.

the service was great, catered to kids, salt water pool.

found that when we looked out the window above the pool , there were some planes of glass that needed to be replaced and flashing that was lifting

kids loved the pool and hit tub

location, spa & friendly staff

beautiful, well kept. great fitness facility and son enjoyed pool.

we traveled with another couple and we each had our own bedroom with a large living room area and kitchen

also laundry facilities on nearly every floor, ours was just outside our room very handee

we definitely appreciated the ev charging available

location, views, staff, self serve laundry, cooking facilities

the kitchen was well-appointed and great for preparing family meals

comfortable stay. the room was clean. enjoyed the spa bath.

the breakfast is just a granola bar or a cup of yogurt, so just be ready for that

breakfast was moderate but good, room was large and clean.

having a bar fight right underneath our window

the full kitchen was helpful along with the cooking tools and plate ware

irish times bar below and across the square is outrageously loud at night, and places speakers outside

issue at best…first night there was a minimal amount of noise from the churchill bar which didn’t exist on the following nights…didn’t impact my sleep but if you might be

the bar downstairs had great service but not great chicken wings

location; gym, shopping, bars (if that is what you are into

sitting area with a library full of old books, a wet bar and fridge, a wood burning fireplace ready to light

missed a hot tub area at little pool.

the gentleman, harj, who checked us in and subsequently tried to help give us a late checkout was professional

pool and gym facilities weren t great

friendly staff. the water view. close to pier. close to downtown. fast wifi.

noisy air handler, no mini bar small vanity

and easily accessible hotel;spacious very tidy room;efficient valet parking service with ev charging done overnight; we would like to return without hesitation

we didn’t use the spa but several locals told us they had the best messages ever at the magnolia

the spa was beautiful and exceeded expectations

the spa is only for massages and wellness, there’s no hot tub or sauna.

gym equipment was broken

some people complained about bar noise from downstairs

great location, bar and entertainment right downstairs

not ideal for families with young kids

arriving at 8:00am was a very long wait after travelling for a long time , should accommodate a early check

hear everything happening next door, asked for a quiet room but they put a family with young kids next to us and there is a lot of noise in the back alley from dumpsters getting emptied at 6am

friendly and caring staff, wonderful food in restaurant and bar with lovely views, and great location for walking

location and shuttle service.

nice to have shuttle if you don t want to walk to

the hotel shuttle and staff were exceptional

was not a breakfast bar included - other coast hotels have this

the gym was limited, but had enough to get a good workout in

the shared laundry facilities is a great touch

facilities the food the updated bathroom with a disability bar in the shower stall as an older couple with my husband using a walker, having a quiet bar a

that i got that) i also liked that the location is downtown and only has 3 floorsud83eudd8b the gym is fantastic ud83dude07 i also like the steam room, such a bonus having the gym just down the

rooftop bar for sipping adult beverages during summer while sun lingers over water

we had to take an early ferry the next morning and this was very convenient for a single night's stay

loved everything about the pendray - the spacious room, beautiful breakfast & awesome location!

the tiered breakfast included in the price was amazing, and varied each day

breakfast was amazing

breakfast was an unexpected and delicious surprise

no room service for three days.

closing breakfast at 10 seems reasonable but may not be convenient for folks on holiday

know this is asking a lot, but 'kitchen supplies' could benefit from adding rubber gloves for washing dishes, plus salt & pepper

the staff assisted with early check in, late check out, brought us a microwave, gifted our dog with treats, water bowl, and

really appreciated the clean, inexpensive guest laundry

thing is the pool was good our first time but the 2nd time we went in, it looked like it hadn’t been clean

comfortable bed, clean room, kitchenette fully equipped

pool and gym were closed for

can't think of anything. might have used the pool, but it is not heated this time of year.

sadly the pool was out of order when we visited but they were upgrading it so can't be helped!

the room service 'tip' of 19% is already added to the bill, plus and an additional charge for 'delivery

room service for toothbrush and paste, waited forever, had to go to to the front desk at the end;

room service was horrendous -- pretty much the worst hotel food i have ever had

room too small; poor lighting and room service menu; over-priced!

breakfast was nice but only offered as room service or pickup

they let me do late check out at 12pm which helped us to explore the city in the morning

we travelled with 3 kids including twin infants and the hotel staff were very accommodating providing two cribs in the

i think it was above the laundry or the air conditioning facility

everywhere, restaurant and lounge-bar on site, adjacent parking, quiet elevators, on-site gym and laundry, 24-hour front desk staff, king suite with kitchen well appointed

was really nice and i was shocked to see it was actually a little suite with a kitchen

we made use of their pool facilities

small gym

at q was not a great experience, very slow service, odd menu as kids had to order lunch and adults brunch, i had chia pudding while the kids had spaghetti and

picky, i wish that there was a bigger dresser/drawer situation for clothes in-room, and that the gym had a bit more space

pool and hot tub were small- lots of kids with little area for adults

pool closes too early.

the dining area and bar was

walkable to everything you want to see, do, and an awesome fitness centre and indoor pool to boot

chose this hotel on location and the need for the spa area, the steam and sauna but it is inaccessible

we had a 3, 4, 6 and 7 year old, the depth of the kids section was perfect

though usually not a problem with the nice victoria weather)

the wifi was a bit sketchy a earlier check-in would be nice

the 2 bedroom suite worked very well for stay with kids and grandkids

the wifi was spotty.

very clean, with convenient amenities including a restaurant, workout room, and laundry facilities

o kids aged 12 and 14)

we stayed 2 nights; room service did come but didn't bother to pick towels down on the floor

i reserved the room for 2 adults and 2 kids

the pool is wonderful

the swimming pool,steam room and weight room also the help of the staff was comforting.

sorry hotel staff) to check out a few minutes late for our room service breakfast

location is great. room is clean. indoor pool is great.

stayed 4 days and, as expected with covid, there was no room service each day

swimming and spa pools a bonus

loved the pool / hottub

laundry facilities for guests to use

room wifi excellent

they allowed us for an early check in like 3hrs earlier (i guess we re lucky coz room is available and it was victoria

sometimes i woke up to kids being loud & crying. you could hear through the walls at times.

friendly efficient and welcoming staff, great breakfast, excellent value

reception staff went above and beyond to find me laundry services. breakfast was amazing.

quaint hotel with a very friendly neighborhood bar full of locals

a lot of space and privacy, excellent for kids

yard for the kids to run around

we enjoyed the swimming pool and found a lovely vegan burger bar in walking distance

in the evening we went to the bar that is located in the basement, which was super nice too

i think the room service a little overprice .

we upgraded the best suite and it has everything that we wanted, the view, the kitchen, the dining area and sofa

room service is rather pricey, as the hotel puts a number of surcharges on the order that add up to

we liked that the room had a kitchenette and was thoughtfully outfitted

room service was pretty good.

the room, the location, the breakfast ( (+)fell asleep listening to the sound of the waves and enjoyed the well-prepared breakfast and attentive service (+)breakfast and location were perfect (*) staff was attentive,breakfast was delicious, room was very comfortable,location is impeccable (+) the breakfast was ample and delicious (+) breakfast was consistently excellent and the staff friendly and responsive (+) breakfast was delicious and varied, and homemade cookies were available 24/7 (+) i haven t slept in a more comfortable bed in a long time, or had a better breakfast (+) breakfast was delicious every day (+) i wrote to our hosts to let them know i wouldn t be joining the other guests for breakfast the following morning and asked if they wouldn t mind bringing breakfast to my room

enjoyed the pool

pool was cold

the pool was nice.

good breakfast.

nice pool area, which would be great in summer

fitness room closed

breakfast ( though there is onsite cafe, paid), no pool

parents room separate from kids beds for privacy

were accommodated early check in, which is great

the room we had has two rooms, each with a queen bed, a living room and a small kitchen

spa was a little walk from our room on a chilly oct evening

pool was enjoyable and loved the patio outside the pool

having the pool and bikes

property is beautiful maintained including pool

the kids loved the pool! we lived how close it was to all the shops (in walking distance).

great location, great staff, nice bar and dining room.

bar & restaurant were trendy and the food was very good

did not feel welcomed when we sat at the bar for dinner & drinks

restaurant and bar was closed mid-week.

music from bar down below may be annoying if you're in rooms, 23, 24, or 25