) the pool and hot tub were so clean and inviting

only thing we weren t happy with was our breakfast ordered as room service

of the pool s rules is guests have to take a shower before use it

plenty of parking and close to our room

a little hidden gym

bed, linens, pillows comfy and an old metal tub that kept my bath water hot :) the breakfast room attendant was wonderful: friendly and attentive

convenient to the airport. good pub. comfortable bed. breakfast included.

delicious free breakfast each morning

we all enjoyed their free breakfast buffet

bed was great, the renovations going on did not interfere with us at all and they included a free breakfast

convenient and hand ample parking space

there was no free breakfast which would have been nice.

clean, nice furniture when you walk in. pool. rooms were spacey.

bonus points for free underground parking and an on-site restaurant

staff were lovely, easy parking.

less you land after 10pm, which the last sea-yyj flight does); neatly located next to a bar that serves food and a supermarket and

the bed was very comfortable and the room immaculate. the shuttle service was excellent.

only one spoon in kitchen

clean and comfortable and good kitchenette and good breakfast = c good value

great friendly staff, comfy rooms, quiet room policy, wonderful breakfast, close to hwy

laundry facilities a surprise

the guest laundry facilities were an added bonus

laundry room very affordable

there was a guest laundry too which was a bonus

gym was well equipped too

laundry room on each floor

the location, accessibility and coffee bar were great

gym was left a bit to be desired.

sofa bed is not comfortable - a metal bar runs the width of the bed around shoulder level making it hard to get comfortable

we got a cheerful response to our late check out request

bedding rooms were comfy golf course was spectacular

there was no sink in huge expanse of kitchen counter

and very cozy room with two large twin beds, microwave oven in small kitchen

had spa day, dinner at jacks, pool, hottub time later

lounge bar was great

haven't used the pool or gym

nice kitchenette. good a/c. comfy bed. bar was nice, food was from the restaurant.

there is a laundry room which is kept very clean

we did not use the pool or bar so not sure about those

were super friendly and very helpful in recommending best places in town (restaurants, cafes, bar etc)

complimentary coffee and tea in lobby pool , gym government employee

kitchen good

facilities, has a small swimming pool, good size for kids, only

ing your own with

there were no high chairs for kids and the food was extremely hot when it arrived

breakfast was fine. kids liked pancakes

hotel of choice and one of the reasons is because the included breakfast is always a treat; our kids enjoy it

the room was spacious. clean and comfortable. kids enjoyed indoor pool.

hopefully there's variety of breakfast each day

the room was amazing and spacious. great breakfast with a variety of options.

i had kettle in room and that i knew ahead of time i had a stove top and kitchenette

nice space for the five of us - and the kitchen was a great help for getting breakfast together before we explored victoria

it would have been nicer if laundry opened longer and they provided soap

kitchen, separate bedroom & groovy decor

had a really lovely stay, and definitely appreciated the amenities (pool, hot tub, on-site laundry, game room)

clean, updated, comfortable room, excellent amenities including games room and pool.

accommodating with late check out which is excellent when needed

amazing suit, good pool, free parking

the open gym and media room all night

many sunday options in walking distance except hecklers bar & grill, which is 19+ only (no option, when traveling as family with kids)

we also made use of the pool/sauna on a couple of days and that was nice after a long day of touring

were comfortable and the pool was great for the kids

best price ,full kitchen and utensils. clean

was happy to see the size of the room and the full kitchen it offered, the property was well maintained, staff were friendly and my son was happy with

on-site laundry, breakfast and local pub

full bar attached, liquor store in parking lot

the pool & hot tub were alright, and they allowed an early check in.

agent at check in helped get me an early check in which was truly appreciated.

the amenities (gym, hot tub, swimming pool and laundry) always very clean

kitchen was missing tons of items (pan but no spatula, no forks or soup spoons etc), plug not

years eve was alittle loud in the hallways between 12-1 there was kids screaming but we were up so it was not really a bother

the spa was an enjoyable experience and well priced

spa was booked full

location, parking for an oversized truck, lots of great amenities for kids, the property and beautiful boardwalk that goes for miles

from the impressive lobby to the spacious, well-appointed rooms, everything was designed with relaxation in mind

30 am (laundry

also laundry facilities on nearly every floor, ours was just outside our room very handee

and spacious room (full kitchen and living room)with an spectacular view of the harbour

balcony and laundry were added bonus

wish i knew in advance there's coin-op laundry on several guest floors

the restaurant and the bar was packed every time we went past it so that was a good sign that the food and service was

very classy. cocktail bar is very fine. friendly hip staff.

the staff were very friendly and accommodating, particularly when we requested an early check in to attend a wedding

the cocktail bar bartenders were a joy to watch

it was beautiful inside and the sports bar !

late check in and late check out was also good

unfortnately in the evening the downstairs bar and surrounding

added bonus was the great whisky bar off the lobby

issue at best…first night there was a minimal amount of noise from the churchill bar which didn’t exist on the following nights…didn’t impact my sleep but if you might be

no pool, gym, hot tub or spa if that's something you would be looking for

the view and the bed were good. the wifi access point for each room provides a good connection.

noisy air handler, no mini bar small vanity

fitness room and pool area a little small

nice unit, but we had to pay extra. excellent service and room service dinner was great.

our only complaint was the bar shut at 9

loved the pool, gym and hot tub

location, view from room, friendly staff, gym, pool and spa.

staff extremely nice and helpful very convenient shuttle great restaurant on site great view

view bar and restaurant

was good, gym and pool facilities were ok

shower facilities in the gym.

(and we ate all over) we also had massages with the spa downstairs and it was very luxurious and special

however, we did visit their bar twice for happy hour and snacks

we also went to the hotel spa for couples massages and they were perfect

only one tiny point - please can there be a yoga mat in the gym.

not enough food at breakfast but that’s okay! it was wonderful nonetheless

breakfast was an unexpected and delicious surprise

wonderful. the location was.perfect. the breakfast was delicious and presented beautifully.

the tiered breakfast included in the price was amazing, and varied each day

we had to take an early ferry the next morning and this was very convenient for a single night's stay

the kids played with the phone and so my husband unplugged it

i called if i could do early check in, and the staff i spoke to was very nicely help me out

not ideal for families with young kids

university kids partying late into the night

arriving at 8:00am was a very long wait after travelling for a long time , should accommodate a early check

parking was great, 2 ev chargers available

we didn t get any room service during our stay

really appreciated the clean, inexpensive guest laundry

ins and powder) cosy

great location close to sea front and they have a laundry room for guests to use.

the gym and steam room closed very early

so kind so helpful so knowledgeable and have a willingness to help that is bar none

the gym and change room facilities are excellent

that i got that) i also liked that the location is downtown and only has 3 floorsud83eudd8b the gym is fantastic ud83dude07 i also like the steam room, such a bonus having the gym just down the

facilities the food the updated bathroom with a disability bar in the shower stall as an older couple with my husband using a walker, having a quiet bar a

the kitchenette and the room. easy check in. close to everything i wanted

the wifi was a bit sketchy a earlier check-in would be nice

clean, well equipped room, everything i needed in the kitchen as well and all throughout

the coin laundry on our floor was

it also has a restaurant and on site laundry

the pool, sauna and steam room were enjoyable

kids pool was awesome

great location. loved the gym and pool.

though max 4ft depth), sauna and hot tub and good also

breakfast in restaurant on site was delicious

we all felt very special, being able to stay in a historical hotel, the kids even went on a ghost hunt

we travel with a small dog and the extras to make a pet feel welcome were much appreciated

of room service

the location was great, we had a wonderful room service dinner.

we all felt very special, being able to stay in a historical hotel, the kids even went on a ghost hunt

bed and desk/tv; only valet parking

room service for toothbrush and paste, waited forever, had to go to to the front desk at the end;

room service was horrendous -- pretty much the worst hotel food i have ever had

room service was quick and very average food

the room service 'tip' of 19% is already added to the bill, plus and an additional charge for 'delivery

friendly, location was excellent and could easily walk to attractions, room was decent and the kitchenette very handy

gym / workout room - the tv actually worked

comfortable bed, clean room, kitchenette fully equipped

wish the pool was a little more comfortable

were upgraded to a room with a kitchenette

enforcing swimming pool rules. stop people from entering through gym check swimming pool cameras

they let me do late check out at 12pm which helped us to explore the city in the morning

wifi connection was great for meetings

clean, great location, spacious bathroom, nice swimming pool/gym area.

the pool was a bog jit with the kids

ovid)

pool, hot tub and suana were perfect

great location. bit cheaper than other hotels in similar location. has pool and gym

- nice rooms - nice location - nice spa - good price - free shuttles

wifi connectivity was poor

they didn't have a system to order room service during the weekend.we have to order from outside

lack of room service - but expectable because of covid

there were so many different options- our kids really enjoyed the waffle maker

your staff were exceptional - very good to our children. great room service and quality of food.

full access to a large pool. lovely large room. great staff. decided to spend an extra night.

the wifi

amazing free breakfast

hotel had a laundry which when travelling is a real bonus

laundry facilities for guests to use

swimming pool was excellent for the kids. location enabled us to walk to most attractions

in the evening we went to the bar that is located in the basement, which was super nice too

we enjoyed the swimming pool and found a lovely vegan burger bar in walking distance

yard for the kids to run around

staff in bar and restaurant the best

a lot of space and privacy, excellent for kids

reception staff went above and beyond to find me laundry services. breakfast was amazing.

the room, the location, the breakfast ( (+)fell asleep listening to the sound of the waves and enjoyed the well-prepared breakfast and attentive service (+)breakfast and location were perfect (*) staff was attentive,breakfast was delicious, room was very comfortable,location is impeccable (+) the breakfast was ample and delicious (+) breakfast was consistently excellent and the staff friendly and responsive (+) breakfast was delicious and varied, and homemade cookies were available 24/7 (+) i haven t slept in a more comfortable bed in a long time, or had a better breakfast (+) breakfast was delicious every day (+) i wrote to our hosts to let them know i wouldn t be joining the other guests for breakfast the following morning and asked if they wouldn t mind bringing breakfast to my room

small gym,

we upgraded the best suite and it has everything that we wanted, the view, the kitchen, the dining area and sofa

room service was ridiculously over priced and my creme brulee was runny

the pool, beds were very comfortable, room was big, kitchen and available items were a nice touch

we had a kitchenette and made use of it to prepare our own breakfast, very good quality coffee provided to

great continental breakfast was available in the morning

comfortable stay. the room was clean. enjoyed the spa bath.

continental breakfast was good and the room was just fine

booked the queen bedroom with a spa a little outdated but a good and clean bed was, i am not happy with cleanliness because there

is no dedicated restaurant, and breakfast is served in the hotel lobby

gym was well equipped and all equipment was in good working condition

just something to keep in mind: if you stay there and don't want to drive into town for food, the bar and the restaurant are your only options

the kids were very impressed with the tv in the bathroom

we were disappointed to get a room overlooking the parking lot

they have a gym and also a place to do some bonfires with your family

the room service breakfast was great

they couldn t even help with getting us room service so we had to leave and find dinner elsewhere

bed very comfy - room service good, surroundings lovely - in room art and crafts charming

we felt a bit neglected as there was no room service on the second day of our three day stay

wifi was excellent. room was very nice.

nice pool area, which would be great in summer

breakfast staff (male) was exceptionally helpful

the pool was nice.

bar is closed as well

breakfast was awful. the bar, the bar food and the bar staff were awesome.