is no dedicated restaurant, and breakfast is served in the hotel lobby

utilizing the full size kitchen means more garbage

kitchen hood fan was full of grease

it's just a granola bar or cup of yogurt

the breakfast is just a granola bar or a cup of yogurt, so just be ready for that

i enjoyed the complimentary breakfast.

no pool inside...washroom could be a little bigger

the food was good, nice breakfast

nice pool area, which would be great in summer

for breakfast were poor

nice gym, pool and hot tub

were very friendly and the amenities were great (gym, pool, etc

location, nice rooms, golf course across the street and the staff.

plates, real glasses and mugs, two suitcase stands, motorcycle parking with wash station, good pool, better than average breakfast

excellent breakfast great value. great spa and pool. very cmfortable quiet room

they also provide free breakfast

room ready early, immaculately clean. great gym. included shuttle worked great for us.

nice breakfast

suite had an excellent kitchen with full size fridge

room ready early, immaculately clean. great gym. included shuttle worked great for us.

laundry room very affordable

there was a guest laundry too which was a bonus

was great, was able to book last minute, laundry facility was great

staff accommodated our needs (early check in, late check out, cleanliness).

even provided a guest laundry for a decent price

gym is nice, large and quiet. a couple of the machines need maintenance.

we got caught in the rain and they let us use the spa change rooms to freshen up

sofa bed is not comfortable - a metal bar runs the width of the bed around shoulder level making it hard to get comfortable

liked the gym and shower facilities

a handicapped bar in the shower!

the breakfast was yummy and we also really enjoyed the outdoor space with fire pit at night

very clean and modern. loved the pool and the waterside.

hotel clean friendly staff excellent breakfast pool was great and so was hydroslide

location and the whole facility was perfect for us. we loved the outdoor kitchen and patio!

it was great with the pool and gym. rooms were nice.

ew, service, amenities, pool, bear, coffee :))the restaurant has excellent service, delicious and healthy food and drinks

great restaurant options and lovely pool

ncrete very small pool, almost non existent gym, no great service at the pool) - restaurant staff was not

great staff- easy free parking

due to covid meals were taken by room service

visited the onsite bar and restaurant and there was nothing wrong with the service or meal

convenient to the airport. good pub. comfortable bed. breakfast included.

left before breakfast but the bar area and restraunt in the evening was very nice and busy, good food also

bed, linens, pillows comfy and an old metal tub that kept my bath water hot :) the breakfast room attendant was wonderful: friendly and attentive

the bar and grill was great we especially enjoyed being able to get a meal at 9

the only thing that comes to mind is ensuring that the kitchen was stocked with enough of the appropriate items necessary for a few days stay…ie

kitchen a bit lacking in that they did not provide any tea towels or dish cloths

had spa day, dinner at jacks, pool, hottub time later

bedding rooms were comfy golf course was spectacular

clean, nice facility. pool area was great, but kids not very welcome there

good on the website but no hot water warm at best no restaurant no bar it says there are but closed for renovations not disclosed on website ten minute walk to

booked early check in , room not available, tried to check in several times , long wait, over 40 minutes,

breakfast not complimentary but they are delicious.

i have 2 young kids and by the time we reached hotel we were tired and hungry

convenient and hand ample parking space

was a large group of kids staying in the hotel, so it was somewhat noisy with banging in the room above and doors

or a chair no complimentary breakfast : hotels with pools are usually booked by families with kids

the amenities included a full gym, pool, hot tub and dry and steam saunas

it was our christmas gift to our kids, to stay in a nice hotel with a pool

so our kids had to come over to our room to use the restroom

in the gym were fantastic

location of hotel in proximity to casino was right on edge of being a comfortable walk

my only complaint is that there were many kids from the lower floor that were noisy and were running all over the 5 floors constantly

is poor, could not sleep well as occupants above my room were extremely noisy they had little kids who were constantly skipping, jumping and playing ball

our kids love having the pool and it was always clean.

a restaurant; a lounge and a beer and wine store right on property and an outdoor pool and is a straight 10 min drive to

nice kitchenette. good a/c. comfy bed. bar was nice, food was from the restaurant.

modern and clean, it had a full kitchen, the beds were comfortable, the tv was a good size, and laundry facilities were available

pool, suite with kitchen and two tvs.

our bar tender was awesome

lack of parking in front at night due to bar clients.

no restaurant as yet being built. cleanliness excellent game and tv room exceptional. gym great

liked the pool beds were comfy excellent wifi ice bar and beer store pool exercise room not shady quiet and

recreational area and pool

gym, pool and games room were nice and clean

the kitchen and facility for cooking. the pool and the hot tub.

the bar closed early:

room was upgraded to a suite, the pool and sauna was enjoyable, staff were very friendly, the on-site restaurant was very convenient

clean room and pool accommodation was great for my child

overall very nice accommodation. friendly staff, nice bar attached, rooms kept well.

loved the pool - kids were very happy, loved the lobby/games restaurant was good - i was especially pleased

spa pool

we loved all the fun stuff! biking in the snow, pool, hot tub, vinyl listening, ping pong etc!

family room with separate bedroom, kitchen and sofa/dining space

i had kettle in room and that i knew ahead of time i had a stove top and kitchenette

laundry on site

there is a pool in a hot tub and especially like the location

kitchen from the 60s, feezer full of frost and in unable to use

the room had an attached kitchen, but the spoons and utensils were sticky

kitchen was missing tons of items (pan but no spatula, no forks or soup spoons etc), plug not

the fitness facility and pool were fantastic

the pool was one of the best i've encountered, and the fitness center excellent

happy there was an open gym though

the spa was an enjoyable experience and well priced

beautiful, well kept. great fitness facility and son enjoyed pool.

full kitchen is always a plus

location, spacious rooms, well equipped kitchen.

and spacious room (full kitchen and living room)with an spectacular view of the harbour

laundry machines (cad$2 each) were efficient

also laundry facilities on nearly every floor, ours was just outside our room very handee

with a group that involved kids and old age parent, the hotel staff ensured that our stay is comfortable

since we have young kids that we need to keep the milk cool all time, i need to go grab ice from ice makers to keep the

cute bar right downstairs

the staff were very friendly and accommodating, particularly when we requested an early check in to attend a wedding

the restaurant and the bar was packed every time we went past it so that was a good sign that the food and service was

small pool for lap swimming

pool and gym facilities weren t great

otherwise we could dial 0 when we got to the room and we may or may not be lucky in getting room service

our only complaint was the bar shut at 9

like our room and i like the view we walk the water front view we swam in swimming pool was great short

the restaraunt the pool and hot tub

of little things were included, umbrella, robes, hair dryer, shampoo, slippers, a safe, good free wifi, and great coffee

room service option would have been nice but i get with covid everywhere has their restrictions

was good, gym and pool facilities were ok

can t / don t want to walk, no problem complimentary shuttle to town and water taxi dock right there

the bar downstairs had great service but not great chicken wings

issue at best…first night there was a minimal amount of noise from the churchill bar which didn’t exist on the following nights…didn’t impact my sleep but if you might be

bar noise until around 1am or so

late check in and late check out was also good

location; gym, shopping, bars (if that is what you are into

wonderful. the location was.perfect. the breakfast was delicious and presented beautifully.

breakfast was amazing

excellent breakfast and host.

loved everything about the pendray - the spacious room, beautiful breakfast & awesome location!

we had to take an early ferry the next morning and this was very convenient for a single night's stay

no room service for three days.

you get a discount on the spa and the tea house if you are staying here

nice breakfast. underground parking and ev charging.

all good location/ ev charger./dog friendly.

we didn t get any room service during our stay

staff lovely and the bar and restaurant area had a wonderful atmosphere

they provided a pack n play which was great for traveling with young kids

the wifi was spotty.

wifi and tv good

excellent location, close to sights, knowledgeable staff, laundry, fully stocked kitchen and best of all spacious

gym was great and we had a wonderful lunch when we arrived as well

however, we did visit their bar twice for happy hour and snacks

so we had no access to the restaurant or bar in the hotel the night/day of our stay

it had a nice bar and friendly bartender but food seemed pricey

gym equipment was broken

swimming pool and facilities was great for the kids

great pool and spa facilities. super comfy bed. staff very friendly and accommodating.

dark room for breakfast...no windows. original room may have been under construction .

we also enjoyed having breakfast at fusion every morning

walkable to everything you want to see, do, and an awesome fitness centre and indoor pool to boot

local to everything, also has a bar downstairs which was convenient.

some people complained about bar noise from downstairs

last night of our stay (friday night) there were some rowdy party kids in the room next to ours

the kids played with the phone and so my husband unplugged it

not ideal for families with young kids

no room service from restaurant

they have onsite laundry, a restaurant and gift shop as well as fast wifi and huge apartment style rooms

location is great. room is clean. indoor pool is great.

spa and gym good

room was spacious, the kitchen well equipped, and the bed was very comfortable

the gym was limited, but had enough to get a good workout in

facilities the food the updated bathroom with a disability bar in the shower stall as an older couple with my husband using a walker, having a quiet bar a

the gym and steam room closed very early

the gym and change room facilities are excellent

the shared laundry facilities is a great touch

the room service

pool a bit too chlorinated maybe

thank you for making this possible because i had called in advance letting you know that the kids were on their honeymoon and i would appreciate if they could have a great view

were excited to use the hot tub at 9:30 and it was full of kids so it would be nice to have an adult hot tub

picky, i wish that there was a bigger dresser/drawer situation for clothes in-room, and that the gym had a bit more space

kids love the breakfast. parents love the location and the room

the savings allowed us to have a spa day and afternoon tea at the empress hotel

breakfast in the morning was excellent each day

excellent location, free breakfast, free parking, free wifi!

though our kids looks forward to pool or game room, since we spent enough time out, walking they did not

pet-friendly king suite was very modern, spacious, and comfortable

room service was quick and very average food

the have particularly good bar below with quality food and drinks

24-hour gym. starbucks and restaurant on-site. location. and of course, the staff

location very pleasant valet gym was satisfactry

not had a 3 cup coffee maker, wifi didn t work on the balcony, had to pay for music channels, no robes

our first room was noisy due to laundry services but they moved us quickly and the second room was very nice and quiet

the pool was a bog jit with the kids

clean, great location, spacious bathroom, nice swimming pool/gym area.

the pool was a bog jit with the kids

we were also happy that we were able to book the use of the pool

time, not able to sleep … i never requested a quiet room , i requested a room with 2 beds and kitchenette as i reserved,i didn’t know that the noise would be an issue

were upgraded to a room with a kitchenette

thing is the pool was good our first time but the 2nd time we went in, it looked like it hadn’t been clean

gym was too small, swimming pool too

they didn't have a system to order room service during the weekend.we have to order from outside

location is amazing. kids loved the pool.

she was knowledgeable of the area and made great suggestions that accommodated our kids needs/

the swimming pool,steam room and weight room also the help of the staff was comforting.

convenient location and they accommodate our early check in which is a really an a+

a lot of space and privacy, excellent for kids

friendly personeel and the kids loved interacting with them

lovely bar and restaurant

very clean , perfect location ! friendly staff , cute bar and restaurant in the hotel .

we enjoyed the swimming pool and found a lovely vegan burger bar in walking distance

reception staff went above and beyond to find me laundry services. breakfast was amazing.

the room, the location, the breakfast ( (+)fell asleep listening to the sound of the waves and enjoyed the well-prepared breakfast and attentive service (+)breakfast and location were perfect (*) staff was attentive,breakfast was delicious, room was very comfortable,location is impeccable (+) the breakfast was ample and delicious (+) breakfast was consistently excellent and the staff friendly and responsive (+) breakfast was delicious and varied, and homemade cookies were available 24/7 (+) i haven t slept in a more comfortable bed in a long time, or had a better breakfast (+) breakfast was delicious every day (+) i wrote to our hosts to let them know i wouldn t be joining the other guests for breakfast the following morning and asked if they wouldn t mind bringing breakfast to my room

i think the room service a little overprice .

we upgraded the best suite and it has everything that we wanted, the view, the kitchen, the dining area and sofa

full kitchenette, room has everything you could need

they are currently in the middle of a remodel of the spa but you really could not tell

room service was pretty good.