nice lounge / bar area where we were able to relax with food in the evening and kids play board games

enjoyed the bar and the food was very good

noisy in the evening while the bar is open downstairs

staff was nice very under staffed though (poor kids) and management was no where to be found… 4 times we tried… still no call back

i like everything! of course since covid-19 no bar but that’s nobody fault

that it had quite a few amenities; breakfast, gym, pool with lift, lit parking and bathroom configuration

loved the breakfast !

full breakfast was great

the pool was great, the staff were so kind and breakfast was amazing!

friendly staff greets me every single time, small gym is available

very close to santa cruz and a nice pool area

long walk to laundry room

wasn't told about the $100 pet fee until i checked out and received the bill

great gym and pool

liked the gym and being able to work out while on vacation

walls are extremely thin could hear everything neighbors were doing, no room service, had to go get get extra towels, toilet in bathroom is super close to door, paint on

location amid trees & near a golf course

maybe they could replace the parking lot. not a big deal though!

little restaurant that has a bar and great food

hotel restaurant was great. close to golf course!

truck and bar at pool were understaffed, ran out of food and the long waits to get through the drink

if there are a bunch of kids at the resort, it fills up quickly

disc golf

room service was nice

no table in room for dining. no microwave. disc golf course not maintained/groomed.

the breakfast clean rooms amazing location

those low stocked tiny pool towels!

comfortable bed, complete amenities, fitness room and swimming pool availability

clean, spacious, good breakfast, good location

door of the laundry room is not easy to use

the pool is really nice and clean

the gym, you need to reserve a spot

i got to watch the 49ers beat cleveland and the kids swam and napped

love the location, restaurant and bar option and rooms

internet on wifi

i wish they had a swimming pool

to get too not too far from the boardwalk the staff was friendly and the breakfast was very good most places give u cereal and donuts but they had everything eggs bacon

let us eat breakfast even tho we couldn't check in yet

breakfast was delightful

everything, lobby, breakfast, clean, laundry facilities on site, fireplaces in lobby, lobby seating, room was nice

(they even have a bar near the check-in area for your après-boardwalk drink) facilities and our rooms were

the pool was clean, warm, and gym was also clean with great equipment

parking area too congested pricey for the amenities no cart available upon arrival a laundry facility would be

we were not told that gym was closed

breakfast was great

we tried to sit by the pool and i wished there had been a glass extending the surrounding wall another 4 feet

the dining and bar area very

no bar on sundays

they offered a spa service and had a 24/7 gym which would make this even easier for most

also would have used the bar more had it been open more

the little there is gets taken away while families are still trying to feed their kids

the pool and the gym are not exceptional

bathtub stopper didn’t work for the kids who wanted a bath

liked the gym and the breakfast

kids in pool were not being watched by parents and parents were smoking at the pool

wish pool was heated

pool wasn’t heated.

would have been a plus to have a heated, larger pool.

i wish the pool was warm

the pool was in a very nice location on the property

would have been nice to have a swimming pool but we made up for it going to capitola beach near by

great price, comfortable and clean. excellent location! breakfast was wonderful!

parking and small pool.

laundry room on site

good location, close to the waterfront and wharf. close to food. nice warm spa pool

need a hook or small towel bar next to the sink

single mom forced to lose my son because drunk navy seals tried to kill my boyfriend in a bar fight saved his life pulled up to santa cruz to find a new place and found the most therapeutic

also no refreshments as the bar was closed

and the bar was very clean and friendly, as was the gentleman at the front desk

put a small hand towel bar next to the sink

was junior lifeguard camp time which we were unaware of upon booking so a bit loud at times with kids yelling but not a big deal, still a great trip

the patio was great with plenty of room for my husband, 3 kids and myself to sit and enjoy the outdoor and views

kids and parents loved everything

pool and spa are great. new renovation is fantastic!

my kids enjoyed the pool and the hotel handled all the covid restrictions well

comfortable and nice pool& hot tub was open till 22:00 and we used it.

the pool was not available for most of our stay.

clean and updated location with all the perks, gym, pool, free breakfast, and best price

the kids had a blast in the pool area

gym is small & lacking some mats

the kids loved the pool

clean, amazing breakfast, pool and spa were clean and open, jet tub in hotel room was massive, super great area, able to walk to all

we were assigned across the hall from the hotel laundry and maintenance hub - hallway filled with maintenance carts

we can't use gym due to operating

the complimentary breakfast wasn’t bad either

full kitchen, right at the secluded beach, very safe

only critique was that some of the kitchen-ware did not fit the oven, but the staff was very accommodating

location cannot be beat and getting the large beachcomber cottage with full kitchen made the stay perfect

having kids and let’s it’s nice to have a kitchenette which was perfect

the kitchenette was a plus

the wifi was really slow. breakfast had few options they should add more items.

the breakfast food was great

the woman with breakfast was awsome. r room clean

staff were very helpful and friendly and breakfast was wonderful

clean, great breakfast, with plenty of time to enjoy it

breakfast was a perfect light selection

parking issue no coffee til breakfast time

the coffee in the morning along with breakfast pastry’s and fruit is perfect to get the morning started

currently are not offering breakfast at this location

we didn’t get to experience the breakfast due to the covid-19 but over all it was a great stay

would have liked pool temp o be warmer. the kids used it -- but too cold for me.

friendly staff, quick to help if there is an issue, room service took half the time expexted

we used the gym

needing 24 hour notice to request full room service suppose you spill something on your bed i can understand special request for full

restaurant and bar were really cool

great location from the beach heated pool and hot tub was very enjoyable really enjoyed the patio seating

came with coffee maker, kitchen towel, dishcloth and liquid

we asked for downstairs and paid a little difference to have the kitchen and living room which was well worth it

also we brought our 5 month old, i liked that there was a kitchen

great service by staff. comfortable, with kitchen and balcony to see the ocean! awesome place!!!

gym

room service menu was bizarre and mediocre

room service was canceled due to covid but this was not noted on the website

location is good - gym is basic but good to have on site.

the gym didn't have air conditioning so it was pretty hot but besides that it was a great set up

we'll appointed kitchen

the full kitchen was so nice

totally surprised we had a full kitchen in our room

room was clean and had a usable kitchen and a keurig coffeemaker

none . dont' mind. like kitchenette

didn't count on the bar downstairs being open late

quiet, great pool

excellent customer service, close to the downtown, spa service highly recommended !!

the pool and spa was very clean

nice amenities, pool and jacuzzi were a favorite, i enjoyed the bar and restaurant, and i loved the spa

pool were not working

rooms are spacious and clean very comfortable bed included breakfast was amazing - fresh, exceeded all

after the show i went to get ice in the laundry/vending area the machine was not working so i went to the front desk and they were very

the breakfast

the breakfast is definitely a plus

days) and court time

room service

location, views across the bay. front desk staff were great. free ev charging point

is a little bit pricey for me but it was perfect for a family with kids

loved the full kitchen

have discounted rates while under construction due to lack of amenities such as ice, balcony, gym, etc

gym is very small

there is also a small business center and a gym

well, if i was using the pool, i would be disappointed. it’s very small.

ability to have a kitchen, the room was very clean and the bed was comfortable

there is a wonderful breakfast, a pool, quiet rooms and kitchen areas

breakfast hot items tasted microwaved. coffee wasn't very hot

liked having a kitchen but i would have liked having more light in the kitchen from prep

breakfast over hyped on the hotel web site.

breakfast could have had more variety instead of the same dishes every day

son enjoyed the breakfast and he is a picky eater

pool and hot fob area

breakfast was wonderful

hotel was one of the best experiences we have had not only are the room with a kitchen there is spaces on the south so nice and welcoming also accommodating the gm is doing a

roomy room with kitchenette.

laundry, ample complimentary breakfast, large rooms and a bathtub

breakfast was just right. typical continental.

as well as the gym

spa bath is awesome

bed pillows pool front desk staff

the safety bar in the shower, but wonder if there are any rooms that have raised toilets for us old folks

looked over the pool

after walking all over, finally asked the bar tender

upgrades were great- cool furniture! spa small but clean

there was an outdoor pool and jacuzzi, but the weather didn't permit

the room was big , great breakfast burrito! pool and hot tub we're good as well!

warm pool even though the weather was chilly

exhaust fumes in the pool area

it was modern and clean with a lovely pool and gym

like a scale in the gym

i like the ability to reserve the gym ahead of time

stylish, clean and comfortable with great amenities (this one in particular has a bar with food service and the grounds and pool are

pool area and friendly, helpful staff

absence of a pool, although it was my fault for not checking, i ve always assumed a four star would have a

gym is mostly dumbells, 2 benches and lots of cardio machines, but its enough

parking is free

the facilities are nice and gym is open 24/7, they provide fresh water at the gym

disappointed the bar is closed on weekends

mini kitchen with

the laundry machines

fully functional kitchen, the ref even has ice cubes in the freezer

the 2 bedroom 2 bath was spacious, clean and comfortable. well equipped kitchen.

dryer and washer can be used for free, no coins needed plus laundry supplies were complimentary

pet fee was also relatively low

i’m assuming it’s because the laundry area and garage is right below

for example, the website said the bar was open until 10:00, but when i went at 9:30 it appeared closed

good breakfast. extra helpful and friendly bar staff. lovely little outside area.

food should be served as long as the bar area is open. parking is very limited.

a separate recycling bin for plastic? an extra bar stool for the kitchen island/counter too.

room well facilitated kitchen compensated breakfast and parking i accidentally dirty the bed sheet and informed the front

new hotel, exceptional value for money nice quite room tasty breakfast with omelet bar laundry facilities in the building comfortable parking space very friendly staff good

amazing hotel, good gym and delicious breakfast!

had hypoallergenic pillow and blanket in the closet, bed was comfortable, tv could do chromecast; breakfast was varied

night the music from the bar was a little loud and some noisy guests returning to their rooms was a bit disturbing but not

i had to pay for a band aid. i was hoping room service had one they could deliver.

super clean, the staff is friendly, the rooms are nice, there is a hot tub, there is a gym, the mattress is phenomenal -- best night of rest, it's quiet, it's in a good location for

ough drinks are stupid expensive) but we got to walk right down

front desk and curbside service, willingness to switch rooms to one with a poolside view at short notice, swimming pool, comfortable room