breakfast is great, pool area pretty. proximity to campbell excellent

the room and location. did not try the breakfast.

had another engagement for breakfast, but the location was perfect for us

pool, free breakfast, clean room. we had a comfortable stay. recommend it.

breakfast was wonderful

location, beds are comfortable, nice space for 2 adults with 2 adult kids

the gym smelled but everything else was clean and great for the working traveler.

close, no hot water in the bath or shower and to top it off the pull out bed was broke that my kids were to lay on

only bad thing i can say is; because i wasn't there when my husband and kids got to the hotel, is that the lady at the reception made it a little bit harder to check-in

it has a kitchen area that includes a fridge, stove, microwave, and sink to wash dishes

on site laundry facility was very useful

guest laundry fascility, there was an issue water started leaking from washer they did not even offer to

the pool was very dirty. possibly because it hadn't been serviced yet for the season

there was an outdoor pool and jacuzzi, but the weather didn't permit

how easy it was to reserve a spot at the pool

poolside room was way too noisy but hotel was pretty full and too hard to move rooms also people

clean, very big rooms nice spa bath

room was spacious. extremely clean. awesome staff and the food and bar was amazing.

the safety bar in the shower, but wonder if there are any rooms that have raised toilets for us old folks

your people when they book that you are having a paint nite, our anything else going on in the bar so they can attend

there is a wonderful breakfast, a pool, quiet rooms and kitchen areas

it is set back a little off the road and was very quiet, clean, onsite laundry

breakfast due to covid, no pool

the breakfast options were filling

breakfast had more than we expected. it saved us some money!!

the music at the v bar but no dance floor

the v bar one of the manager was a little rude

the spa was amazing

extremely helpful with a late check out and valet was amazing. breakfast made the morning great.

a little slow on picking up room service dirty dished

pool area and friendly, helpful staff

friendly people loved in february the hot tub and pool was heated use the hot tub

no towels by the pool

it was modern and clean with a lovely pool and gym

wonderful bar area

i didn't have a chance to check out the free breakfast, but it smelled delicious

checked in super late around 12 or 1 am and the front desk lady was very nice, her name was caitlyn, she showed me

loved the fresh fruit at breakfast and chilled water available all day

spa tub was nice overall size but oddly shaped

and dime, excessive chargers slow to return deposit, late check out fee charged multiple times, made the reservation through this app they said it's

convenient, affordable, clean, and besf of all, a great breakfast

the cleaniness of the rooms. the breakfast was good.

breakfast kinda sucked, but it's not the hotels fault

brown water at best, but the coffee in the breakfast room was decent, so that made up for it

breakfast was wonderful, would like some decaf black tea though.

really i would say we enjoyed everything about our room, and the breakfast offered was much nicer than i have ever seen at other hotels

breakfast great good value i enjoyed.

room was very nice, loved the kitchen and that there were so many things we could do in it

there is a small light in the kitchen above the stove that can’t be turned off

it was perfect for a great pre workout grab n go prior to going to the gym

fully functional kitchen, the ref even has ice cubes in the freezer

the laundry machines

dryer and washer can be used for free, no coins needed plus laundry supplies were complimentary

the breakfast in the morning was the best that i have had in the

mini kitchen with large refrigerator, cooktop, dishwasher and microwave as well as dishes, silverware

free breakfast

this was only apparent outside the hotel (so the rather tiny outdoor pool and patio area were not great to use)

there was laundry facilities on the floor along with filtered water available - nice touch

the swimming pool was covered and very small.

there should be more towels at the pool

loved the full size shampoo and conditioner, lol loved the breakfast loved the gym

hotel was the right level of formal and relaxed, loved the gym and being able to go outside for a run by the river, good breakfast and friday muffins out of

lobby was nice and gym was clean

days) and they were very kind when doing the room service

no room service

room service was a little slow in the morning.

pool is so small that it s pretty much useless

i also ordered room service one time and it was delivered promptly and tasted great

due to covid-19 the bar and restaurant were closed also pool area and gym

no room service

breakfast was wonderful and a lot better than i was expecting it to be

awesome breakfast , great shower and great locations

the breakfast is definitely a plus

the pool area clean

breakfast also

clean comfortable room and the late check out

room service, breakfast or food available

phone in my room didn't work

we didn't like that the bar closed too early - 11:00pm

the gym has no ac, just a fan circulating sweaty air of other gym goers

omelet bar laundry facilities in the building comfortable parking space very friendly staff good gym

craig helping out down at the amazing breakfast with omelet bar also so personable

i am very satisfied with kitchen in my room

had hypoallergenic pillow and blanket in the closet, bed was comfortable, tv could do chromecast; breakfast was varied

a separate recycling bin for plastic? an extra bar stool for the kitchen island/counter too.

was as strike going on and as such things were not available, like room service, which made things annoying

room service never cleaned our room once the entire stay as well as no microwave in the room we

room service: 2 small pieces of key lime & a glass of milk = $31

room service was quick, friendly and delicious

over priced. no room service. restaurant and bar menu nothing special.

gym-gear rental is not available because of covid :( windows are not double paned, so it can get

pretty nice gym in the basement

they need a bar to have a few late night drinks

$12 for a well drink in the bar was very expensive

was dated, gym had limited equipment, room was small, had to ask each day for towels

cheap,clean,conveniently located near food spots and a gym

since there is no room service during the covid 19, i have to ask for towel each night

decent room and right next to transportation. free water and wifi.

was very comfortable, however the wifi and cable was not so good

the bar is nice, the food at the restaurant is really good

and delicious breakfast choices - fresh cooked frittatas, build your own yogurt parfait bar, hot and cold cereal

rooms.were.clean pool was nice. alot of room in lobby. places to sit.

the pool was beautiful

kitchenette

to request pool towels twice; i waited about 20 min after asking the first time then had to go to the front

upon arrival we learned the pool closed due to remodeling.

its one of the best locations in downtown san jose. close to everything. solid bar too.

no room service

pool area is really lovely

idk what the official criteria is but to me, if a hotel does not have 24-hr room service; it is not a 5-star property

were in room 225 next to the laundry room

loved the room! cool bathroom lights, black out blinds, breakfast, parking, bed, everything!

a one week stay, the breakfast, the storage in the room, the amenities and the cleanliness were so necessary to make our

parking was a bit tight, but i got a good spot

didn t like the breakfast bag

they closed the pool at 8:30pm even though it was advertised to be open till 10:00pm.

the courtyard was inviting, with seating around a gas fire pit and a large pool

pool was warm and close to our room

the pool and exercise room and light in pool worked!

quiet hours is not enforced, people were laughing at the pool until at least midnight

the breakfast was more then i expected, i figured bagels and cereals with pastures they had eggs

great breakfast

close to bus, close to work, clean and quiet, great breakfast

hotel is in a safe environment, the breakfast is good, they have free wifi, hot water, a tv, and an

the staff was excellent, quick check in, clean room. breakfast was very good.

were deceiving on the size of pool, however, it was very intimate and clean, we made the most of it

i liked that the pool was nice and quiet

spa was closed for repairs, bar was closed but said was open, restaurant was closed but said it was open

friendly staff. nice amenities - pool, hot tub

the gym was nice and the facility was very clean

lovely spanish style hotel with great lounging areas. nice outdoor bar area.

poor complementary breakfast

very fashionably designed. plenty of parking when we were there. liked the little gym.

maybe expand that continental breakfast to a bit more.

bit loud in hallways and also sad the hot tub was broken and the spa did not have a option to pay a fee to use the facilities without a massage appt

breakfast was awesome

the breakfast buffet could have a few more savory options - most of the items were very very sweet

the room had great air conditioning and good facilities for breakfast

i also took advantage of the small gym which included 2 benches, a rack of dumbbells that goes up to 50 pounds, and three cardio

also gym was good

the space was very comfortable, and we appreciated the added bonus of a kitchen and office area

nice and roomy with kitchen. bed was comfortable.

totally surprised we had a full kitchen in our room

room was clean and had a usable kitchen and a keurig coffeemaker

the full kitchen was so nice

they need a better gym.

room service menu was bizarre and mediocre

outside gym. service was great. bowl of apples at desk.

room service was canceled due to covid but this was not noted on the website

advertised restaurant and room service. at hotel. they had neither.

have discounted rates while under construction due to lack of amenities such as ice, balcony, gym, etc

gym is very small

there is also a small business center and a gym

the bar staff went above and beyond with their service

ly) tried the room service and it was horrible- i can't image the food came from

resturant is closed on sunday. bar is not even open. draw back for surrounding area.

i had a couple of drinks at the bar at 14

pool is not on site and there was no map

facilities, the gym was good and i loved that there was free yoga wednesday mornings, wine certain weekday evenings

pool hard to access

property itself was ok. the gym was nice.

gym was ok basic

i loved the bed, bathroom, bliss shampoo/conditioner and amenities. my daughter loved the pool.

breakfast staff could have been a little more attentive to the television that was blasting about

everything is very good. love the breakfast and good attitude of staff.

pool, laundry and gym was closed.

for late check out, they gave me one hour extra, but every 15min there was someone who asked if i check

the gym is not the most modern, however did suit my needs

within 8 minute drive of levi stadium. bar and restaurant..

i like that they had a full stocked bar inside heated pool 24 seven jam free breakfast include quiet area

this hotel also has a gym if you need to get a work out in ,which is currently open and it closes at 10pm

spa was broken and was not notified until arrived at pool area

loaded with all facilities, from swimming pool, gym, restaurant, bar, parking, its clean and spacious

roaches, no hot water , no room service, bad customer service, hazards everywhere

no room service

stay on this hotel for four nights and i never ask for room service but i did ask for towels on three different occasionsa and i was denied

didn't have breakfast, it was only a buffet and a little expensive for what i eat in the morning

was not notified that pool would be closed for special event

the lobby pools and room were good. staff was friendly. room was big and clean.

check early check in

the gym was the one of the best gyms i have seen at a hotel. the staff were helpful and cordial.

bed was amazing, breakfast was awesome fresh omelets made right and the way you want it

it’s very clean, peaceful, and the pool & spa was amazingly warm and clean!

the comfy bed, the good ac, the spacious room, the quiet, the breakfast!!!

awesome selection of breakfast food and nice outdoor area with a pool table!

the bed very comfy, breakfast is good and the staffs excellent customer service

the pool

the small gym

the gym was versatile and very resourceful

the damp smell and it was near where the laundry was done

i checked in late, but lorena, the night clerk checked me in and could not have been more accommodating

shuttle provided

i didn't use the pool, but looked clean

location to airport! plus airport shuttle

very clean rooms; friendly and professional staff; shuttle to/from airport

my kids enjoyed the pool

nice pool and hot tub, although i did not use it

were kids running around after 10pm with little to no parental supervision, adults out by the pool

my wifi was not working tv not working bathroom oil in shower

we were staying here with our kids, so not feeling safe was a big deal

if anything the could resurface the pool deck and include breakfast in the room rate

clean, quiet. breakfast was awesome plenty variety

i get because of covid, no service or pool or gym

large room, pool and spa

we didn t use the pool, fitness room or laundry but all three are great to have

would have liked the gym to open before 6 because i wake up at 5 for exercise

he sent the shuttle to come get us when we dropped off our rental car before we even called

communication and expectations and experience with the shuttle pick up from the airport or lack thereof

great location. shuttle staff prompt and professional. room immaculate and spacious.

convince to the airport . shuttle was very convenient. bar and menu were very good

bed and the bathroom the bar and the staff at checkin.

i stayed for a marathon and they were more than willing to assist me in a late check out

love the late check out

shuttle was free and property was five minutes away

i like that and i was able to get a late check

we check in late and i asked about laundry facilities

friendliness of staff couldnt hear any aiport noise kitchen essentials, awesome

full kitchen and cooking items provided

breakfast was nice

was nice & clean and in a good area close to some table casino’s and dough burgers is good place to eat smash burgers filling and cost friendly check

pool clean, breakfast very nice and a full

great free breakfast

was very clean and the staff was great specifically the bartender at the bar and grill he was very nice and polite

the staff was outstanding.....loved the bar area....and the breakfast was wonderful....

coin laundry machines; pool and gym. the breakfast was good. good internet.

excellent breakfast

the breakfast was very delicious

and dissatisfied with the facilites not having gym or breakfast or ice machine or even a soda vening machine

the breakfast was served in a little room to the side of the hotel and had cereal, porridge

was expecting full breakfast, but the kitchen was closed and they provided only little bags with snacks

the front desk clerk is sending it to me good breakfast too

nice little spa and gym

breakfast could also be slightly better by adding a few more items

breakfast and happy hour. swimming pool. spa.

i was there for 6 weeks and breakfast started to annoy.

there is a laundry room for the exclusive use of guests: it has 2 washing machines ($2

smart room layout with full size kitchen, working desk and sofa

breakfast could have more variety, e.g. provide some salads/vegetables.

besides, the breakfast was simple but nice

gym was spacious and well equipped

new and clean hotel. media room has a nice pool table.

airport shuttles only hold 9 passengers and when we needed the 4:30 a

pool was cold expected heated for october

sushi in the lobby was good and the gym was small but well equipped

to the airport with shuttle service

room service came super quickly after we ordered, and there's also a

proximity to food and casino

staff was pleasant and helpful; early check in helped

location, shuttle to airport, set up, restaurants nearby

close to alot of restaurants , casino and

would have been nice to have more non-cardio equipment in gym

really clean . amazing breakfast. nice pool.

really clean . amazing breakfast. nice pool.

i was saying or explain the incorrect number she gave me, when a young man employee who ran the bar connected to the front desk, came over and with seeming great annoyance explained the phones

breakfast during our early check in was delicious

we went with our 3 kids and we all loved it

breakfast was very good especially with covid still an issue

i also noticed that the day driver comes in during the complimentary breakfast hours to help clean the tables - that's awesome

shuttle runs at very limited hours and capacity

really- if i had to put something, it would have been nice if the h bar offered desserts

the room was very spacious and clean. pool was very nice too! many options for breakfast as well

very clean, pool, gym, breakfast.

clean and good breakfast

pool and laundry and breakfast

the breakfast is very good and the shuttle service is great

this hotel because it advertises as having an airport shuttle

/ japanese i guess) with hotpot and miso soup and very little vegan options which meant wife and kids could only have milk, apple / fruits and bread butter

bed was so comfy, slept like a baby, did my laundry and was impressed how much it was a $1

price, nice breakfast i actually like, have a laundry which is super convenient, good enough internet

could only be better if pets stay free ($25 pet fee)

only thing is that we were there for a soccer tournament and there was a lot of kids and families which we were one of the families so the staff was getting annoyed but please

had the basic necessities plus free breakfast and access to the bar at night

they have no food, no bar ,no maid service ,it seems they should let that slide

clean, modern and beautifully decorated. craig in the bar was amazing. i d love to come back.

til 1/1:30 for weekends and a 24 hr cvs and liked the rooms and it s bathroom and nice clean gym

they have a restaurant and bar that we have yet to try but i heard it s delicious

pool in the patio never sees the sunshine

the pool and spa

bar and food was amazing

there are no available facilities (gym/pool/etc

the pool was closed by the time we came in from our event

my kids loved the indoor pool because the water was heated

cocoa for the kids in the morning

the staff offered the kids snacks while waiting in the lobby

for our kids, that we couldn't stay longer lol

excellent breakfast, great location, friendly staff

big suite, nice fire place with log included full kitchen ,heated pool, nice spar

big suite, nice fire place with log included full kitchen ,heated pool, nice spar

furnished kitchen (fridge/microwave/dishwasher only) business center convenient on-site coin laundry

friendly staff. heated pool. great breakfast.

total comfort on the bed, pillows, had a ceiling fan, the breakfast was great, and the staff was extremely friendly