the two tvs, the breakfast and the pool were nice bonuses

the spa was really nice and relaxing as well as clean.

breakfast area well staffed (helpful and friendly). offerings good but not memorable.

the breakfast food was great

comfortable hotel at a great beach town; has an outdoor pool and a small warmed jacuzzi; proper gym; decent wifi; not far from cafes, shops and restaurants; one of the higher standard hotels

although the staff was great working with my kids to troubleshoot the issue

updated, clean, 24 hour specialty coffee, good breakfast, gym, pool hot tub.

the little gym was great

due covid-19 they have a brown bag breakfast that had a little bit of everything you could want

the pool and hot tub are also great but the tub is busy

continental breakfast was also good

enjoyed the continental breakfast

parking issue no coffee til breakfast time

currently are not offering breakfast at this location

we didn’t get to experience the breakfast due to the covid-19 but over all it was a great stay

location cannot be beat and getting the large beachcomber cottage with full kitchen made the stay perfect

full mini kitchen

the kitchenette was a plus

having kids and let’s it’s nice to have a kitchenette which was perfect

the room was clean and included a kitchen

restaurant the view was ama zing just wished they had pasta on the menu , pool is great with bar and loved the fire at night

no table in room for dining. no microwave. disc golf course not maintained/groomed.

the gym was great as well, we liked the pelaton bikes

lots of activities; hiking, gym, spa treatments, tennis, pools, and fire pits

the price of the room service was only dislike.

i really loved how clean the hotel was, and the staff at the bar was very friendly.

the pool is on the smaller side, which is great for kids, but it's only 4 ft deep.

staff was not friendly, never told or explained where the pool was or gym

small towels one soap bar and one makeup wipe

didn't get to use it, but was super happy to see affordable, clean, and new-ish guest laundry available

i wish they had a swimming pool

we wished it had a swimming pool, not just the big hot tub.

excellent location, clean spacious rooms, a great selection for breakfast.

room was a little noisy due to street noise and sound from pool area.

breakfast was delightful

the usual breakfast bar was limited to granola bars, muffins, coffee and orange juice due to covid-19, but we were

the pool was very nice and private

the young man at the bar was very nice and attentive especially when trying to find out if the hot wings contained any

room was spacious and clean, quiet, lovely pool

pool and hot tub were great!

very dangerous especially for kids

spot to go with the kids

room service (breakfast) was delicious and fair-priced (+)the staff and the family friendly amenities like a kids menu and room service (-)forgot a salad in our room service order but we're already in the processes of delivering to the room when i noticed (-)hate to complain at all since we so enjoyed our stay but the breakfast we ordered for room service was mediocre at best for the price (+) love the room service and bicycle access (-) room service forgot my drink but charged me (-) the room service is quite slow, if at all they turn up to service you, which was slightly disappointing (+) room service was quick and delicious (-)don t clean rooms every day no room service (-)bartenders/servers were slow and underwhelming but desk/ room service staff were great

pool and bar area were excellent

the staff and the family friendly amenities like a kids menu and room service

had ordered room service for dinner, and i waited for over an hour

the gym water cooler was not working

comfortable, great pool.

ev charger, updated and nice, good restaurant, and comfortable bed.

proximity to my workplace, friendly staff, clean rooms, hotel bar and restaurant

the pool is more for coming to your hotel and cooling off, as it is only four and a half feet deep

wish the pool was heated. brrr…

wish pool was heated

the pool is small and cold

the pool was in a very nice location on the property

put a small hand towel bar next to the sink

there is a thai restaurant and bar next to the rooms, so if you don't want to go far, you can head over there

also no refreshments as the bar was closed

need a hook or small towel bar next to the sink

single mom forced to lose my son because drunk navy seals tried to kill my boyfriend in a bar fight saved his life pulled up to santa cruz to find a new place and found the most therapeutic

no safe in the room, and no foldout beds for kids

food and drink available in lobby close to beach pool and gym clean

free breakfast, nice clean rooms!

great facilities could maybe do with more seating for breakfast

the little there is gets taken away while families are still trying to feed their kids

comfortable bed, complete amenities, fitness room and swimming pool availability

door of the laundry room is not easy to use

clean, spacious, good breakfast, good location

very clean. good breakfast and great staff

everything was great!! the pool, breakfast the employees wonderful

comfortable room, with comfortable bed, use of spa at end of day, use of laundry, location near beach and boardwalk easily walkable, excellent choice in breakfast, friendly

prevented jacuzzi and free breakfast

would have been nice to have a swimming pool but we made up for it going to capitola beach near by

nothing about the property! their website just doesn’t have the hours of breakfast + pool

was great to have laundry facilities

the view of the ocean they had a bar and restaurant on site and many more restaurants nearby

even with the windows closed i could hear kids screaming at first light

lovely pool and hot tub, with food bar and steps down and straight onto the beach.

it would be so nice to have the option of having a lock for the sliding glass door that the kids cannot reach

it would be so nice to have the option of having a lock for the sliding glass door that the kids cannot reach

great service by staff. comfortable, with kitchen and balcony to see the ocean! awesome place!!!

great location from the beach heated pool and hot tub was very enjoyable really enjoyed the patio seating

also we brought our 5 month old, i liked that there was a kitchen

was great, free breakfast (perfect for kids), friendly staff, heated pool and hot tub, would definitely stay here again

clean rooms, nice pool (though there were no towels)

if the pool was accessible

location amid trees & near a golf course

grounds are so beautiful with places to relax and enjoy the pool or just to be alone in a pretty

lots of parking

parking?

loved the full kitchen

beach for kids to play

the beautiful green grass outside our door was lovely and my younger grandson met and played with kids out

room service

small parking places..... seemed to be a problem and we have a fairly small car....

the pool was not available for most of our stay.

we enjoyed the pool and spa at the end of the day

loved the rooms, the breakfast, the pool/hottub, and the proximity to west cliff, natural bridges and ucsc's coastal science center

location, very clean, great breakfast, most comfortable beds and pillows

simple gym

it was fun watching families with kids use the pool

while we enjoy the amenities (like room service), the staff really go out of their way to make you happy (+)fast room service friendly and attentive staff very clean (+) very fast room service (+)room service was, we had a good time at the pool, spa, and gym it was an all around great stay! (-)issue was room service didn t come to clean up room after calling about it, but other than that was (-) i had the convenience of room service, and the stores nearby haha everything i needed for a comfortable stay (+)excellent room service: hoping serving breakfast soon. beddings & bathroom is well organized. (+) room service was amazing as well (-) room service delivered dinner which one of us ordered soup but we got no spoons and the hot fries (+)are a lot of great things but my favorite was the room service menu

staff, access to wifi, rm,amenities,

for us and the kids

the pool area was super well maintained and stocked with plenty of towels which made for a great

i like everything! of course since covid-19 no bar but that’s nobody fault

staff was nice very under staffed though (poor kids) and management was no where to be found… 4 times we tried… still no call back

noisy in the evening while the bar is open downstairs

rooms only cleaned every other day and one of our rooms not cleaned whole time kids were there.

nice lounge / bar area where we were able to relax with food in the evening and kids play board games

friendly staff greets me every single time, small gym is available

nice pool

continental breakfast varieties always replenished and wonderful service.

room great breakfast couldn,t get shower only room in our 80s would have preferred shower only but everything

glad for the gym.

there was a good variety of breakfast items, the lounge area was large and great for family gatherings, comfortable beds and

hotel is or appears to be brand new and even has a lovely gym and pool

gym was orderly and clean and the pool was wonderful

and everyone there was very nice and helpful , the food there was delicious ud83dude0b and the gym and the pool came in handy thank you for the great

the pool was clean and well maintain

fresh cookies in the lobby, fresh linens on the bed, and fresh towels by the pool

everything was great. very clean and breakfast was great. the pool was clean as well.

we enjoyed the pool and breakfast was good

there was a small pool which is always a good resource when travelling with kids

morning breakfast was one of the best we have ever had.

had a super yummy room service meal of appetizers from their restaurant

room service menu was bizarre and mediocre

thought maybe due to less occupants the exercise gym might have been made available with cleaning's after use

the gym didn't have air conditioning so it was pretty hot but besides that it was a great set up

being able to order room service would have been great for breakfast

bit loud in hallways and also sad the hot tub was broken and the spa did not have a option to pay a fee to use the facilities without a massage appt

has pool and gym and parking garage

only served a breakfast to go with coffee and cereals out if boxes

for 3 but only 1 small soap and amenities for 2 - no wipes in the fitness center for cleaning gym equipment as requested and the hand sanitizer was empty - bathroom outside gym didn’t have

breakfast options.

large room, with desk corner, well equiped kitchen corner (with large fridge and microwave for your doggy

was no breakfast because of covid :( but this is the first hotel to ever have a full kitchen which is amazing

nice and roomy with kitchen. bed was comfortable.

we'll appointed kitchen

room was clean and had a usable kitchen and a keurig coffeemaker

very comfortable and clean property breakfast was great - not as good when the main man was off - his replacement didn’t bother with

breakfast also

breakfast was wonderful and a lot better than i was expecting it to be

the pool!

best thing was the pool

the mini kitchen

access and kitchen

comfy beds and furniture, clean and well-stocked bathrooms, and kitchen with useful, quality pots, dishes, utensils

both were good, but i would also just prefer scrambled eggs, especially for the kids

pool gym and free breakfast

better communication about services we could ask for. wifi pretty weak

work, then when it was fixed by the hotel personel the tv had channels with poor signal, noise ,kids running up and down on the second floor

pool

the wifi did not work i was attending to get away to get some quite and get work done but i could not

nice little gym too

fireplace spa bath clean location pretty quiet for a busy street what more can i ask for.

great pool - temperature was perfect

eggs could be better, but great breakfast otherwise.

the breakfast was delicious

breakfast was great and plenty to choose from and