we enjoyed everything. the room, balcony, restaurant/bar, pool/hot tub and parking.

i typically sit in the bar area for dinner and the food, service, and atmosphere is excellent

wifi was spotty & unreliable

roomed in #470, the wifi at first was not working, had to get it restarted

$ per person) kids under 6 are free

nice lounge / bar area where we were able to relax with food in the evening and kids play board games

nice lounge / bar area where we were able to relax with food in the evening and kids play board games

i like everything! of course since covid-19 no bar but that’s nobody fault

enjoyed the bar and the food was very good

noisy in the evening while the bar is open downstairs

also a great gym

continental breakfast varieties always replenished and wonderful service.

a hot day i couldn’t bring my dogs into the pool area leashed instead of having to leave in the room

they were resurfacing the pool at very early in the morning that woke me up.

full breakfast was great

walls are extremely thin could hear everything neighbors were doing, no room service, had to go get get extra towels, toilet in bathroom is super close to door, paint on

location amid trees & near a golf course

maybe they could replace the parking lot. not a big deal though!

little restaurant that has a bar and great food

hotel restaurant was great. close to golf course!

everything was great!! the pool, breakfast the employees wonderful

our room was next to the laundry room and probably because of that the beds were shaking.

from the price, to the booking, to the allowed early check-in, the room to the heated pool

room clean, bed comfortable, breakfast to go for our room, substantial, keurig coffee maker in room

need to improve your breakfast with more fruit options.

internet on wifi

lovely, staff lovely, rooms lovely, swimming pool lovely, bar and restaurant lovely

famiky hotel with lots of opportunities to engage kids

very dangerous especially for kids

love the location, restaurant and bar option and rooms

no pool

it did not have a swimming pool.

gym was closed and one of the reasons i chose this hotel

the breakfast was good and worth the stay.

no pool, even though it specified one

the young man at the bar was very nice and attentive especially when trying to find out if the hot wings contained any

breakfast, staff friendliness, laundry facilities.

clean, great breakfast, very helpful, friendly staff.

our kids lives the heated pool and hot tub

nice selection of draft beer and wine in the small bar downstairs

clean and updated location with all the perks, gym, pool, free breakfast, and best price

the pool and spa were closed for repair.

has been my favorite hotel thus far wonderful service, extremely clean facilities and a great breakfast

the heated pool was amazing

well the breakfast was very basic

main pool and jacuzzi were packed with kids, but it was nice that they had an adults-only pool and jacuzzi as well

adults swim pool and kids swim pool. hot tub. nice view

additional resort fee is a bit cheeky and the room service is ridiculously expensive with lots of hidden charges - we ordered a $20 burger with

great gym

room service food was horrible, parking hard to find

the pool and the gym are not exceptional

the kids loved the waffles

pool was small and noisy kids

very new and clean. great value breakfast

the pool and gym were nice even though i didn't use them

the dining and bar area very

didn't get to use it, but was super happy to see affordable, clean, and new-ish guest laundry available

did not eat breakfast it was to expensive. we had 5 kids

friendly, staff/ kids enjoy the heated pool

they offered a spa service and had a 24/7 gym which would make this even easier for most

that it was not warned that the pool was closed, and that they are without breakfast.

parking and small pool.

great staff, great location, great breakfast. hot tub , & , laundry was great.

nothing about the property! their website just doesn’t have the hours of breakfast + pool

prevented jacuzzi and free breakfast

the room was very nice and clean, balcony over looking the pool, very cozy and comfortable

would have been a plus to have a heated, larger pool.

wish the pool was heated. brrr…

the pool was in a very nice location on the property

the pool was not heated

mini coffee bar could've included more coffee pods and liquid coffee creamer

single mom forced to lose my son because drunk navy seals tried to kill my boyfriend in a bar fight saved his life pulled up to santa cruz to find a new place and found the most therapeutic

shower is strong and there is a free ev charging station

there is a thai restaurant and bar next to the rooms, so if you don't want to go far, you can head over there

put a small hand towel bar next to the sink

the view of the ocean they had a bar and restaurant on site and many more restaurants nearby

i would think if you are stepping into a guests room you should mask especially around kids

we liked it all, but the cocktails at the pool were really pricey.

was junior lifeguard camp time which we were unaware of upon booking so a bit loud at times with kids yelling but not a big deal, still a great trip

lovely pool and hot tub, with food bar and steps down and straight onto the beach.

having kids and let’s it’s nice to have a kitchenette which was perfect

full mini kitchen

the kitchenette was a plus

full kitchen, right at the secluded beach, very safe

the kitchenette had everything that we needed, the oven is a little dated, but it works

breakfast was a wonderful surprise

i was impressed the breakfast had gluten free and dairy free options

size of the room and breakfast was good , people are so nice too

given a cookie for our kids when we checked in (nice

we can't use gym due to operating

the wifi was really slow. breakfast had few options they should add more items.

the breakfast food was great

the woman with breakfast was awsome. r room clean

staff were very helpful and friendly and breakfast was wonderful

clean, great breakfast, with plenty of time to enjoy it

breakfast was a perfect light selection

parking issue no coffee til breakfast time

the coffee in the morning along with breakfast pastry’s and fruit is perfect to get the morning started

currently are not offering breakfast at this location

we didn’t get to experience the breakfast due to the covid-19 but over all it was a great stay

would have liked pool temp o be warmer. the kids used it -- but too cold for me.

friendly staff, quick to help if there is an issue, room service took half the time expexted

we used the gym

needing 24 hour notice to request full room service suppose you spill something on your bed i can understand special request for full

restaurant and bar were really cool

great location from the beach heated pool and hot tub was very enjoyable really enjoyed the patio seating

came with coffee maker, kitchen towel, dishcloth and liquid

we asked for downstairs and paid a little difference to have the kitchen and living room which was well worth it

also we brought our 5 month old, i liked that there was a kitchen

great service by staff. comfortable, with kitchen and balcony to see the ocean! awesome place!!!

many kids, don't get me wrong i love kids but my trip was with my best friend for my birthday and i was

room service, and food we re excellent

the restaurant. understaffed, room service room 2 hours, they need a new menu

staying in any hotel and the fact there were no blinds in my bedroom and kitchen both facing the parking is not acceptable

room, hot tub in the room, beautiful landscaping and location, gorgeous outdoor pool and spa, terrific staff

room service menu was bizarre and mediocre

gym

also, the gym is pretty small, cramped

no food, no water, no blankets, no room service, no restaurant available to guests

thought maybe due to less occupants the exercise gym might have been made available with cleaning's after use

room was clean and had a usable kitchen and a keurig coffeemaker

no breakfast available (you can help yourself with the kitchen)

was no breakfast because of covid :( but this is the first hotel to ever have a full kitchen which is amazing

the space was very comfortable, and we appreciated the added bonus of a kitchen and office area

totally surprised we had a full kitchen in our room

no bar for drinks or bites outside the opening hours of the restaurant within the hotel itself.

cozy lobby, nice small pool area, live music one night while we were there, great restaurant.

located directly within the downtown los gatos area so we could walk to wine tastings, breakfast, lunch and dinner

the breakfast as stated previously.

for 3 but only 1 small soap and amenities for 2 - no wipes in the fitness center for cleaning gym equipment as requested and the hand sanitizer was empty - bathroom outside gym didn’t have

had no pool

the pool area clean

the breakfast is definitely a plus

breakfast that is offered had a sufficient variety of items, but the eggs, potatoes, waffles, and

pool were not working

have discounted rates while under construction due to lack of amenities such as ice, balcony, gym, etc

gym is very small

there is also a small business center and a gym

appreciated the well-stocked general store and on-site food options, including the bar cart

about construction work, before, restaurant closed, trash in front of the window, staff at pizza bar unfriendly

due to the lack of hand soap, we had to take a cup from the bar and fill it with hand soap from the bar s restroom just so we could wash our hands in our

liked having a kitchen but i would have liked having more light in the kitchen from prep

i would have liked it better if the pool was indoors

breakfast due to covid, no pool

breakfast is good in our opinion

small pool, gotta pay for parking, room cleaned was clean but some spiderwebs in room.

breakfast was just right. typical continental.

the valentine decorations and the breakfast. the laundry room was clean and accessible.

gym was dirty and had no paper towels and the soap dispensers were

we booked the room for 5 people (3 kids and 2 adults)

laundry room dryers didn't works

pool, free breakfast, clean room. we had a comfortable stay. recommend it.

pool, free breakfast, clean room. we had a comfortable stay. recommend it.

pool and jetted hot tub was awesome had it solo 4 out of 8 days

the smell of the pool

son enjoyed the breakfast and he is a picky eater

after walking all over, finally asked the bar tender

our room was a cross the hall from the laundry room, so there was loud noise late and early.

poolside room was way too noisy but hotel was pretty full and too hard to move rooms also people

the safety bar in the shower, but wonder if there are any rooms that have raised toilets for us old folks

your people when they book that you are having a paint nite, our anything else going on in the bar so they can attend

there was an outdoor pool and jacuzzi, but the weather didn't permit

exhaust fumes in the pool area

upgrades were great- cool furniture! spa small but clean

on site laundry facility was very useful

how easy it was to reserve a spot at the pool

decent hotel gym, laundry room

breakfast had a lot to chose from. little ones loved it.

it was newly renovated, clean and had a laundry facility.

bigger pool would be nice.

kids running in the halls late at night. bad parenting not hotel fault

the pool closes early.

walls were thin and you could hear the people in the neighboring room and in the on site gym in our room

nothing open from pool to restaurant and bar .....

friendly people loved in february the hot tub and pool was heated use the hot tub

wonderful bar area

liked the variety of coffee and variety of breakfast foods

breakfast good

perfect kitchen

i never used kitchen being kitchen utensils were so disgusting as wellad dish drain

breakfast was very good and well handled.