unfortunately, the weather prevented us from using it and the pool facilities

i was able to get an early check in and the pool was very nice

out of the tub even with the curtain closed, causing a potential slip hazard, pancake maker at breakfast kept requiring maintenance to reload and

staff was courteous, friendly and very pleased to help especially during the breakfast hours

facilities, excellent gym, pool and a filling breakfast with many options

loved the daily breakfast

great breakfast!

breakfast was perfect and so was the rooftop lounge

nice deck and patio overlooking a small lake. wine social every evening. ev charger.

they were even kind enough to allow us a late check out

wifi worked really well, too

great location, easy parking, great wine hour and breakfast

great location, easy parking, great wine hour and breakfast

great breakfast and evening cheese and wine. great for meeting other guests

and wifi would disconnect everytime the phone was closed, all the procces had to be done again

but we couldn't find any staff to let know we were leaving, so we just left our room key on the bar on our way out

the bar closes very early

restaurant and bar great

such a perfect beautiful location with a very popular restaurant and bar, they just need to do a little refresh on the inn itself

the only vegan food options at the bar were fruit salad or hummus with veggies and crackers

and with the shower it was like going to a cheap gym

the spa was closed during our stay. i would have loved to experience the spa facilities.

we didn’t have time to stop by the spa but it looked very relaxing

spa closed earlier than advertised and i could not use it

madrona hotel and spa was great

i loved the cute outside scenery like mini golf, basketball hoop, patio with seating and bbq pit also the pool was fantastic

ground with plenty to do with kids: small area to play mini mini golf or swim or walk

the pool

facilities were great for our kids staying entertained

the cooked breakfast buffet was excellent.

we will back with kids next time

pool was cool

pool is a tad loud but that didn’t bother me at all it was refreshing to hear the kids laughing

gym left much, much to be desired and the running machine very dangerous, it should be removed from

the kids especially love the warm pool

great location, the pool is heated. staff is friendly and the restaurant and bar is perfect.

location, beauty , property, and late check out. all were very nice.

but this is more for the kids

free parking

pool was clean but the furnishings around the pool were pretty dirty

location to everything and complimentary breakfast room service was great!

was time of covid so there was no dining room for breakfast, but they provided room service breakfast and that was great

to order breakfast, beds where so comfortable, views were spectacular, staff was very

room service on time and lovely

breakfast in bed meant being able to get a little something in before going to explore areas

spa was great, farley's bar is very comfortable and friendly.

d open at this time, huge plus)

the open field provides a good area for kids to play

i was a little worried about ordering room service because reviews hadn t been good

price of the treatments in the spa were on the high side but it's worth every single cent

lovely breakfast and snack bar

did not have time for the breakfast

very happy with breakfast

great location. very friendly and helpful staff. terrific coffee & breakfast spot

com provides a wrong information on breakfast price for the booking : they indicate breakfast for 9 euros while there does not seem to

loved the coffee in the morning and the spacious on site gym is the nicest hotel gym i have ever seen/used

foot traffic noise from the rooftop bar in our bedroom at the 5th floor just under

negative i can think of is with so many bath features in reach from the shower seat, the grab bar itself was a little congested to serve it's purpose of—a clear safe place to hold on to

rooftop bar was good, but could use better sun shades

the bar was a bit dead

staff is perfect. beautiful property outstanding breakfast neighbor is beautiful

the breakfast and happy hour are exceptional

the breakfast was lovely and the wine and nibbles were the perfect way to finish the day

the breakfast and the room where it is served is a delight

breakfast; magnificent

the restaurant and bar also very

3`

daily room service

location in fisherman s wharf area good bar and breakfast

jerry’s ice cream shop downstairs we’re a winning set up for our family, as we could send the kids down on their own to get ice cream and we could go down for a evening drink and leave them to

adults/2 kids)

parking at 65 dollars + tax is steep considering the amount you pay for the room

adults and 3 kids)

perfectly equipped flat with kitchen, washer and dryer

valet parking is very helpful

no laundry on premise

friendly, helpful staff; clean; great pool area; great bar area; family friendly

great location, underground parking, friendly staff, kids play area

we especially enjoyed playing pool

got the wrong information about the late check out in a first moment

but they don t have luggage storage in the lobby so we have to pay an extra 50 dollar for early check

no room service. it understandable why

no free wifi and costly for each device each night, not ideal when you have kids

location, wifi, friendly staff

the price of the wifi too pricy. it should have been free for the price charged for a room.

gym had limited equipment

early check in

clean good location. bed comfortable and bathroom clean. used laundry and was well done.

updated, breakfast has a lot of quality food and variety

they would leave little surprises with my kids stuffed animals or throw blankets every day

nice heated pool in the backyard / good and cheap laundry

room service was great, i called for fresh towels and they delivered fresh ones and even gave me

property need to start the room service for night at least and serve tea snakes and water etc

laundry facilities,

convenient room, great room service.

location and quality of room and other facilities like the gym and outdoor recreation area.

staff was great, and there were lots of fun things to do for the kids

were surprised to find that they have a laundry room and it’s free

early check-in and late check out were also very handy for me

a free laundry for guests, flavoured water and ice on tap etc

fantastic location, huge room! warm, clean, great wifi! best place to stay in san fran

the pool and the indoor play area were a truly great addition to our stay with the kids

was able to get early check in and late check out

excellent location if you do not want to drive a lot. pool was good for kids to have a splash.

the hotels brick and beam bar was an awesome place to unwind after a long day in san francisco

also there is certainly space in the gym to have a barbell and also there was no sanitising spray or wipes available

they accommodated our early check in which was super nice after a long flight

very good location we ask for a early check in and the staff help right away

kids area within the hotel. proximity with pier. easy access by car.

we were allowed an early check in which was much appreciated.

good location and very good gym room.

good location, nice rooms, plenty of breakfast options

were 3 rooms booked for my birthday weekend and staff were great about allowing early check in when able and they were able to have the rooms close together

they did offer early check in for an additional $30

close to the wharf and walking distance from it. nice gym and pool and clean nice rooms.

i love that the hotel offered different opportunities to save money at the restaurant/room service etc

also, regarding the free hotel wifi, i was not able to get on to it for my entire stay

wifi set up

wifi was extremely limited

and everyone else involved inc the kitchen who provided a delicious room service breakfast

no breakfast and room service food was bad

having 2 beds and a couch helped our kids have their own space

breakfast was delicious and my kids enjoyed every second

great breakfast options. love the elevator views, warm indoor pool, friendly staff.

the pool was well maintained and a lovely bonus when travelling with kids

very good location close to japantown and good restaurants. good gym, good breakfast.

wine and sake bar 5-6pm

gym is laughably small with free weights and no bench to sit on while lifting and a couple

my kids loved the bay window overlooking japantown and the shower/tub

is no bar and the lobby communal area is more like a place to wait

we were right at pool side

her own samsung charger which was very sweet of her the guy at the front desk was friendly too gym pool and hot tub was good clean premises close to coffe shop and

receptionist was dismissive before we even had a chance to explain our agreed early check

location, outdoor pool area

broken laundry machine stole my money

the gym was also amazing

breakfast buffet was outrageously expensive - we passed.

my kids enjoy japan town where surrounded with various good japanese restaurants

gym and location not having to be so close to a busy union square

hip hotel, awesome amenities

the wifi signal is weak and unstable.

wifi was flakey at times...breakfast was only ok

wifi was very weak. i had to come out to the corridor to connect to wifi and email.

the wifi connection in our room wasnt the best, but it was somehow sometimes working.

wifi in our room was pathetic

1 laundry machine available

were way too many kids and families on the property

room service menu

location was great, right next to many food and bar spots

i also like the gym setup, with big windows

1.wifi in room 208 did not include internet 2.tv did not work 3.no opersting elevator

for example, the night we ordered room service from the bar,

the dining room was beautiful and the breakfast was better than expected

we stayed a week and were happy to hang our towels and not need room service

allowed us early check in and they held our luggage for a time after we

breakfast options were on the sweet side, but we could order eggs any style or omelette

the breakfast may have been a little weak but that is me being a little picky it was

fitness room was modern and clean

some residents complained about the lack of breakfast, but for me it was perfect

(we are not big breakfast fans

renovation with some noise and no pool or laundry, due to the restoration

water was leaking pretty bad from either the laundry room or the ice maker, flooding an entrance

laundry was broken vedding machain take your money not giving u any thing or the wrong

key didn't work for the laundry room. pool was closed during heat wave.

breakfast was ok yet could be improved