the gardens and pool gave the children plenty to do on our downtime

because the gym is under construction, free passes to fitness sf marin

the laundry

also wished there was a dishwasher, a bathroom fan and a coin machine in laundry room

the gym opens at 7am not practical for anywho who works. there is one very small elevator.

they even had a salt water swimming pool

we liked the location and the pool

this was perfect for the kids because it was mostly enclosed

they have a great breakfast

nice garden area, small patio, and enjoyed the jacuzzi and gym.

very happy with breakfast

we had an early check in and they brought us up a microwave in our room because of my dietary needs

12 o'clock check out and best breakfast

breakfast staff was amazing

unheard pool and extra charge for breakfast.

parking is tight

for off-street parking but the spots were really tight to maneuver into

parking in the main lot was a bit tight but there is another lot that can accommodate a few larger

loved this property for the staff, great comfy rooms and an awesome breakfast

the continental breakfast was the best i ever had

,rooftop bar was great

was the gym

foot traffic noise from the rooftop bar in our bedroom at the 5th floor just under

negative i can think of is with so many bath features in reach from the shower seat, the grab bar itself was a little congested to serve it's purpose of—a clear safe place to hold on to

rooftop bar was good, but could use better sun shades

but we couldn't find any staff to let know we were leaving, so we just left our room key on the bar on our way out

the bar closes very early

restaurant and bar great

such a perfect beautiful location with a very popular restaurant and bar, they just need to do a little refresh on the inn itself

the only vegan food options at the bar were fruit salad or hummus with veggies and crackers

the amenities are plentiful: excellent breakfast offerings, wine and cheese in the evening, bottled water, bikes, and more

breakfast was perfect and so was the rooftop lounge

beautiful location nightly wine and cheese, breakfast and all day coffee and tea

lots of extras include, wine & cheese, freshly baked cookies and breakfast

from the moment genevieve greeted us through breakfast before departure, the hotel and staff were amazing

unfortunately, the weather prevented us from using it and the pool facilities

nice amenities, gym, hot breakfast, hot coffee snd tea in the lobby 24/7

the breakfast was fantastic

staff was courteous, friendly and very pleased to help especially during the breakfast hours

spa breakfast gym location

the room had 2 tv's and kids were able to watch what they wanted and so were the

the restaurant food was great and we enjoyed the pool and workout room

were a few families there that didn’t watch their kids very well, and the kids were running around and some left trash laying around

were a few families there that didn t watch their kids very well, and the kids were running around and some left trash laying around

great gym with excellent equipment, breakfast was good but arriving early is always better

has good fitness center and laundry

sauna and pool should be 24hours

receptionist was dismissive before we even had a chance to explain our agreed early check

clean. beautiful pool.good breakfast.

i laid napkins down as place mats for my kids to make me feel better

loved the free movies the kids could rent and the very nice front desk staff even made

but this is more for the kids

having a restaurant and bar on site made for a very convenient and relaxing time

did not have room service during my 2 nights stay - no idea why this was the case.

simple as can be parking

overlooking the water, fireplace in the room, bikes and helmets available to use, complimentary breakfast delivered to room with healthy options and gluten free bread available, location couldn't

breakfast in bed meant being able to get a little something in before going to explore areas

to order breakfast, beds where so comfortable, views were spectacular, staff was very

i didn't eat breakfast; i had an early meeting.

location to everything and complimentary breakfast room service was great!

the spa isn’t a spa.

and with the shower it was like going to a cheap gym

construction going on-spa was closed.

amazing views and setup of the suite. we booked a king bed suite, which also included a kitchen.

expensive, no breakfast and spa under reconstruction

the spa was outstanding and the walk to the golden gate bridge was so simple

spa treatments were expensive

loved the location, great service, beautiful and comfortable room, geed breakfast.

the open field provides a good area for kids to play

coffee and croissants gym was brilliant and the spa healing pool fantastic location and it didn t feel

pool was very nice and the kids had a blast

parking was easy and safe

cleanses, great location and we loved the pool

was nice that the breakfast room was adjacent to the pool area so that guests could eat outside at the tables around

kids in hot tub and pool with no adult supervision around

breakfast was decent

my only issue is they don't have a quarter machine for doing laundry

i had a work meeting so kevin advised that i call in the morning to request late check out, which i did

water was leaking pretty bad from either the laundry room or the ice maker, flooding an entrance

breakfast was ok yet could be improved

pool and courtyard areas are nice

love the protocols and i enjoy after months a clean swimming pool

swimming pool was dirty, bad smell, lots of debris in the pool

pool and quiet lounge area behind reception were great additions to help kick off our stay with

it was clean convenient and nice staff. the beds are comfy and the pool was sparkling.

serene, spacious common area and pool. rooms were cleam and quiet.

the pictures on various sites about this sitebare only partially true

there was a dj one day at the pool

there is a fun swimming pool and hot tub and the family environment is so positive

offered me a refund for checking out early due to pool and laundry being out of order when i stayed

the gym was great

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there are board games at the lobby lounge that kids can play with

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huge room and quiet great spa bath and bathroom. lovely bed. great space.

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times about whether or not we had more people staying with us in such a big space (2 adults/2 kids)

the only thing missing is room service

they wanted us to stay in the room anyway and took us complaining that with kids we needed a room with wifi and tv

clean and easily accommodated our entire family of 6 (3 adults and 3 kids)

games room and gym both great

laundry would be very helpful

self-laundry facilities

also they charge an staying fees of $44 per night to be able to use the pool, gym and basically the hotel services

it would be great if had a self serve laundry.!

traveled with 2 kids 1 and 3 year old

early check in and late check out is a big plus.

adjoining rooms in this hotel, so i had to sleep with the kids in the other room

the hotel gym was small and no ac.

the breakfast was always very good

the price of the wifi too pricy. it should have been free for the price charged for a room.

y for room or go to lobby for free

location and room clean, washing machine and dryer in the 24 hr gym.

destination fee was refunded in coupon for our breakfast and free high speed wifi and cable car tickets, the location is excellent to take bus or cable car, a walgreens, in and

but they don t have luggage storage in the lobby so we have to pay an extra 50 dollar for early check

great location, kids friendly, clean, comfortable room.

was able to get early check in and late check out

wifi- you need to log in daily and it is slow bathroom- the shower doesn t give enough water flow

excellent location if you do not want to drive a lot. pool was good for kids to have a splash.

parking too expensive and there is no room service

gym was advertised as 'amazing' on booking

of the courtyard and hotel amenities were closed (gym, bar, food truck)

we were allowed an early check in which was much appreciated.

they accommodated our early check in which was super nice after a long flight

they have a lot play ?reas for kids and marshmallows in the fire?

location, gym and outdoor patio were great. staff was friendly and welcoming.

location, breakfast and gym

location, cleanliness, early check in accommodated, breakfast, comfy beds

they offer complimentary coffee/tea and biscotti every morning and also complimentary laundry room with free detergent and dry sheets

staff was great, and there were lots of fun things to do for the kids

requested early check in and they accommodated me

itto), which is located just outside the dining and bar area

not only a great location but clean and great rooms. and the wifi was excellent.

my kids enjoyed the pool

pool was actually heated and very pleasant

breakfast was delicious and freshly prepared - loads of fruit and great local yoghurt, had great

room service was good and reasonably priced

the breakfast was lovely and the wine and nibbles were the perfect way to finish the day

service, comfortable bed, reasonable room service selections, amenities

staff is perfect. beautiful property outstanding breakfast neighbor is beautiful

room service knocking at 8:00am when check out is 11am

we stayed in a room with 2 queen size beds

of well designed space to socialize in lounge near reception and on the patio with a few games kids seemed to enjoy 3

from the receptionist that upgraded us and printed our cruise tags for us, to the restaurant and bar staff, the valet and bellboy staff

wifi set up

the hotel provides laundry service, however the washing machine is placed in the garage area with free access from the

property need to start the room service for night at least and serve tea snakes and water etc

nice heated pool in the backyard / good and cheap laundry

room service was great, i called for fresh towels and they delivered fresh ones and even gave me

convenient room, great room service.

location is nice, right across the street from the casino. lovely.

the cleanliness, breakfast, free parking.

close to casino within walking distance and next to a mall with all you can eat chinese buffet

it's very clean and the breakfast is very very good

convenience for me when the casino opens

very clean, out dated rooms and gym

nice bar restaurant

very good location close to japantown and good restaurants. good gym, good breakfast.

interior patio and gym

wine and sake bar 5-6pm

excellent service even early check in beautiful suite and rooms