room comfortable with kitchen area

no kitchen or food available nearby

no kitchen

the gym is good it has new equipment

gym access was a good bonus

and spa was nice and clean, the breakfast was very ok with toast,yogourt,cereales,beagle, coiffee,juive

helpful staff great value they allowed late check out you can take breakfast up to your room location is quiet and great if you have a car

our tub drained is broken. literally we had to use my parents room to shower. breakfast is ok.

the breakfast perk is wonderful

excellent pool,beds were comfortable and rooms were clean.breakfast was great.

good size hot tub and gym

me people walking around without masks; 3-4 kids at the same time in the jacuzzi

the bar and restaurant were warm and welcoming, and there was a generous happy hour

concept was great and adapted for families, the pool/sauna area was fun, the free and accessible parking was convenient, the restaurant within the hotel was very decent with friendly service

hotel was very reasonably priced and accommodated an early check in.

the breakfast was nice

room service for entire 3 night stay

ich is located across the parking from the hotel btw) breakfast was alright, enough variables

breakfast

big room, good breakfast, free parking, convenient to downtown.

more parking would be helpful since we took the last spot when we arrived later in the evening.

parking was close and secure, though access to the parking lot was difficult during rush hour if

clean room, polite and helpful staff, parking, location, coffee :)

50 for a k cup in the room insufficient parking for number of guests

location, free parking, easy parking, mcdonald's right outside the hotel, a place to get gas

gym doesn't have any dumbbells, and the space is very small

staff, good wifi, clean, and convenient location

the gym would also benefit to have free weights and larger

free wifi and free breakfast

only few breakfast choices, limited gym amenities

everything was very good. the pool and gym could have been bigger.

the pool seemed like it was bigger in the picture.

gym machine not working

the pool and gym room were too small. the breakfast did not have much variety.

if you are visiting for travel or work but i wasn’t looking for extra facilities like gym and pool but though they had it and i didn’t went anywhere as i was visiting for work and left

we enjoyed was the pool and how kind the staff were, they also offered free slushes to the kids and apples which was very kind

the room service was extremely lacking for a 5 stars

very friendly staff, nice activities organized for kids

nice facilities- heated outdoor jacuzzi, play room for kids, and well equipped gym

staff was exceptionally friendly and attentive, helping me with my luggage and providing prompt room service throughout my stay

also appreciate the ev charging

only one ev charger

the staff was very nice, coordinated charging multiple cars on the ev charger throughout the night

there is a small gym and swimming pool

pool is small but it was open till 10pm, even for the kids

count on pictures , its nothing like that , we didn't use swimming pool but its barely 4m by 4m, gym was useless , equipment are from 18th century

made good use of pool, sauna,gym and restaurant. used the washing facilities too

she was not allowed at the gym or pool or to be alone in the room however she was welcome to the restaurant where the staff

was good, front desk personnel was excellent, pool and hot tub very clean

rooms were clean, the free breakfast was delicious and the staff was very friendly

breakfast was good, front desk personnel was excellent, pool and hot tub very clean

the breakfast can be hot will be better but it is safe as individually packed and understandable due to

everything was spotless and new looking. the pool is very nice - warm water.

cleanliness; good breakfast

breakfast,

bed was comfortable, room was clean, breakfast was good, really enjoyed the jucuzzi pool!

breakfast was great ud83dudc4d and kitchen staff so polite

travelled with my wife, daughter, her husband and kids

from the front desk getting us an early check in, to our kids eyes opening wide in excitement with every turn they made

the pool area is great, with all the tropical decorations

parking was also limited and on a first come, first served basis

nice the rooms were amazing and the room service was great and quick and the food was awesome also the band was

room service is non existent, they will tell you they re too busy every time

dog friendly and ev charger for our tesla to get free full charge overnight.

2 ev charging stations on site

needs more ev chargers

gym is on the second floor attached to our room which leads for a lot of noise every morning to

washrooms are very small room always a bit damp/musty gym is under equipped

the rooms, the cleanliness, very friendly and helpfull staff, lots of parking places, nice little gym

excellent restaurant and gym. lovely room.

the yoga mat in the gym needs to change out. it's very old and flaking.

the gym was amazing

there is a gas station nearby and there is a 24hour gym included as well

there was a hockey team staying and there was kids running the hallways all night

for yr money , pool for the kids , near the bridge easy for arrival & departure

of kids running in the corridors on third floors as race trac for a few evening hours

for yr money , pool for the kids , near the bridge easy for arrival & departure

pool, parking, decent tv and clean facilities.

service was slow to open the murphy bed room service was not available

but kids seemed to love it

machine was temperamental i loved ud83eudd70 the pool area and hot tub, we felt like we were in a tropical paradise

convenient location, free parking, clean and nicely decored rooms. loved the pool.

hotel staff were helpful and kids loved the pool

there was no pool, or kids play equipment, but that didn't really affect us

everything is perfect! nice little gym, spa! and stall always helpful and smiling!

mattresses were so comfortable, the bathroom large, the pool and fitness center were beautiful

the room, pool access and location

” we weren’t provided cards for the gym or the spa and had to ask for those as well

my kids had not been outside the us so there were many new things

there was a gym and pool included, but we did not use them

would be appreciated, such as croissants, fruits, the water in the swimming pool was too cold for kids etc

free parking, breakfast was ok

there was no breakfast offered.

breakfast included and access to a beautiful swimming pool and spa

parking out front lol

gym was old and few machina

granddaughter used the gym, she thought it could use a good cleaning.

pool was amazing for young and little kids

very comfortable bed, nice gym, everything super clean!

spacious rooms , clean pool 8h to 22h gymnastics tasty breakfast

pool, breakfast, installations are new!!

was perfect, staff was so kind, cleaness rooms,pool,restaurant

clean, gym, good breakfast

breakfast is ok.

free parking, great location, clean, nicely appointment and great price.

on the top of that, the apparels on your gym was half out of order

this is the second time we booked here and the whole stay was uncomfortable with kids running around the hallway, people chitchatting in the evening like they were in the room with

the kids love the free breakfast

our kids enjoyed use of the pool

pool is not very big and there were a lot of people there, so our kids didn't enjoy that as much

the staff was very friendly the pool was a little cold for me but there were a lot of people using it

there was a sports tournament so the hotel was full of kids running around.

comfortable room, nice warm pool, and cosmos restaurant so nearby. and close to the mall!

no free breakfast = no screaming kids

very small tv. not obvious to find parking.

there's no elevator from the parking lot

very pleasant reception staff and room service staff.

i loved that there parking spots available too, and we could do an early check in, amazing

wifi was bad. pool area very noisy.

noise outside the window

full equiped hotel with all you could want, gym, pool, sauna, spa & restaurant on premises which we did not use so can

room service, after complain, the third day someone had come for cleaning

the rooms were recently renovated, and the wifi was fast

pool and exercise area were great

the river to quebec city) cochon dingue restaurant is connected to the hotel and it has excellent breakfast, lunch, and dinner options

restaurant, gym, pool onsite. close to shopping and other restaurants

though was in fact a very uncomfortable couch, clearly not fitted for two adults (maybe two tiny kids

very quiet rom #703, pool was hot and clean, so was the gym

no bar or restaurant

hot breakfast would be great. but for the price we payed we still are happy with the service.

was very clean/new and had everything we needed for a very comfortable stay including to-go breakfast, coffee in the room, great beds/linens/pillows (4 pillows not two), clean bathrooms,

breakfast was ok, but nothing exceptional

continental breakfast but because of covid 19 we understand

unique atmosphere. our kids loved it, especially the spa facilities and the museum.

the kids loved the crafting and storytelling experiences

the restaurant is amazing the spa is really nice too

staff was very friendly and mostly helpful king bed and view to river and forest ideal lobby and bar area very

vacance village and quebec city lastly they warmly welcomed our pet which added more joy to our kids during

breakfast was good, room was nice ,clean and comfortable, close to shopping and places to eat

gym needs to be refurbished

breakfast was great, hot and cold options

breakfast is good and room is big especially the washroom.

laundry facilities!

location, the cleanliness, the free breakfast, the free wifi, the ambiance and decor, and the

say there s a gym, but about 90% of the equipment was out of service

found place was full of a lot of guests with kids with no manners - if someone is coming out of a lift i was always taught that it is polite to

the pool was closed for renovation. no daily room service due to covid

location, free parking, lobby

parking on site versus in old quebec i had to park 500m away in city parking

is perfect, from clean and nice room to good breakfast

excellent staff excellent hotel, breakfast and parking

friendliness of front desk staff. coffee machines. free parking. wifi connection

the staff were welcoming and informative, and i particularly enjoyed the nice pool, especially with the addition of the kids splash pad

we were really pleased with the availability of fast ev charging stations on site as well

bath, gym

comfortable and clean, amazing staff, excellent location, a lot of food close to the hotel, gym

excellent breakfast, free parking and wifi, basic at gym, comfortable room.

laundry facilities, gym and free daily shuttle to old quebec city

there should not be paid wifi and there should be complementary breakfast atleast tea/coffee

modern furnishings, clean room, free parking

there were a lot of amenities such as pool and business centre, but i didn't get a chance to use them personally

nice pool on second floor

the pool was great for the kids

early hours, the guy at the front desk packed us our breakfast when he learned that we were leaving before breakfast time was to be served

there's also a little gym and swimming pool which is a nice perk

we had a room with a kitchenette and all the necessary kitchen supplies

location was good , property have ev charging points

i like with hotel du nurd is that the room has a kitchen

parking was reasonably priced, and i liked the ev charger

the laundry facility is very convenient

lots of onsite facilities, including a laundry room and gym and restaurant

room service is great and considerate

kids enjoyed the pool, a/c a bit soft but still good even in 38c

wifi chargers were well placed, mirrors and good size soaps and even shower caps

kids unattended in pool area, no changing rooms

gym is well equipped for a hotel gym

the location is great, nice gym and pool, variety of food in the buffet, very comfortable beds

pool and gym also well kept

evening bar would have been great

indoor pool and gym and close to everything downtown walking distance

swimming pool was the best place to relax after a day of walking

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

the water temperature in the spa at the fitness center could have been a little hotter.

hotel is massive, and is on the corner of a main bar street and the plains of abraham so the location cannot be beat

and bar closes early, cannot stay in the hotel and go to the bar there, have to go elsewhere

the revolving restaurant and bar was a pleasant surprise as we were not aware of this facility prior to arrival

got leftovers from restaurant and need to warm up, their restaurant helped me warmup at the back kitchen and provided plate and forks

location on grande-allee the rooms were very cozy , loved the style the mini bar is very appreciated with local

the room was delightful and very modern with a lovely sitting area, kitchenette and a balcony

we were allowed a late check out which really helped for our last day

- in the morning i found out that kitchen doesn t work on weekdays - the bed linen was not ironed - nobody replenished minibar with

the massage received from the spa was excellent

my favorite thing about the hotel is the heated pool

our greetings upon arrival, shuttle service to centerville quebec, spa facility, massage service, our room and the view to our departure was just fabulous

easy and ample free parking

the wifi didn't work properly, no small fridge in the room.

washroom in main floor swimming gym area restaurant manager were road, breakfast service was not good at all

of surfaces that we see at first glance were clean, but when my kids dropped a toy and it rolled under the bed, it was filthy

yesterday was closed from 6 to 7pm) is definitely a con, also the pool is not suitable for small kids

there was a room service plate next to my door which stayed there the entire time and no one cared to pick it

we stayed with two little children and there is no room service and no cleaning service

hotel with plenty of facilities, swimming pool, sauna, spa and gym

walking distance to many rest and bar choices

that the temperature in the pool was too cold ud83eudd76

we traveled with kids, so access to the pool and hot tub was a huge plus

kids loved the pool, i loved the sauna and steam rooms

my kids love the heated pool! so even if it was -12 they were able to enjoy the day!

i wasn t given the wifi code on my room key and spent a while trying to become a hotel member to access it, without

my kids love the heated pool! so even if it was -12 they were able to enjoy the day!

the kids were in awe and simply adored their stay

the wifi never worked in the room

had a room with a balcony overlooking garden area/pool

also, room service was great in the area of service, but none of us liked the food

the gym could have been better; limited room and equipment. needs to be modernized.

excellent dining room and separate bar / lounge

the kids loved sitting on the balcony and watching the singer sing in the pool

the gym even though it is small, it is quite functional and it is well cleaned

stay, very helpful staff - especially the bar and concierge staff made sure i had a stress free stay

wifi, the on-site restaurant was only open for breakfast, which was seriously overpriced, and the bar was not open at all during our stay

bar stools looked old and should be recovered

from front desk to restaurant staff to bar staff to concierge & doorman

it is free for kids

the gym was small but had what we needed

tons of lounge areas and the gym/pool was really nice

2:30 am, we noticed it to the front desk but they did not had the bill merged with our last food room service, so we let an open voucher just in case they need to close the bill

the requirement for a reservation for the pool was a little cumbersome but manageable

small, which can't be helped, but it means there is no room for a decent restaurant or proper bar (there is a small bar area but

comfortable beds, nice people, excellent coffee, breakfast available was pretty good, onsite bar convenient

big space and bed with sofa bed, huge bathroom and kitchen although we didn’t cook anything

get a drink at midnight but a lot of the places were closed so we walk back to our hotel and the bar was just closing up but the staff who was tending the bar area stayed open just to make my

would not suggest it for kids is a traditional small boutique hotel but a perfect location

the location is perfect, hopefully breakfast will add to facilities soon

the location is also great: 4-minute walk to au petit coin breton for breakfast, which i highly recommend

breakfast was not actually in the hotel, it was round the corner at a partner restaurant

breakfast on site

location was perfect. no breakfast. very clean

the ev chargers in the parking behind the hotel.

certain kitchen accessories were missing or illogically placed

liked that there are rooms with kitchens

the coffee/espresso bar was very convenient and appreciated

full kitchen, exposed brick, comfy robes, and very pleasant remote staff who helped us with check-in

there was room service and breakfast buffet accessibility 7 days but understandable due to

ds 5 and under breakfast is free), helpful staff

the pool, sauna, cold soak, locker room and gym area were truly exceptional, the best i have ever experienced at a hotel

the pool is fairly small but it's a pool so that was great for the kids

room next door was loud (due to loud kids and the adjoining room door in the room)

the hotel’s restaurant offers a terrific breakfast and lunch and several spa services

we're not given info on spa services

did not have breakfast. great location. calming.

the atmosphere, the silent breakfast

due to proximity to old quebec, i would like to return and schedule time for the additional spa and meals

noisy when your next door is a family with kids

might be suitable for kids on school trips, but not ever recommend this to anyone else

in mind it is not for old age people, people who are unfit to climb stairs or people with little kids who find it hard to take up and down their stuff through the stairs

sorry it just the kids that ruined my stay

we sent out laundry with good results

we got a room upgrade, early check in

gym on the property

no pool or hot tub. limited gym facilities.

no gym.

the bar at the hotel served up some of the best cocktails i have ever had

the bathroom was spa like

useful gym with treadmill, bike and some dumbbells

not sure about do they have bigger rooms for family and kids

there is a (very, very small) gym, which we made use of and a spa (which we didn't make use of)

the hotel is very new and the room are nice and spacious. there is a pool that kids can play in.

location is great pool, rooftop

it was not only our room that was not clean, i used the gym multiple of times and that was not cleaned either

gym wasn’t open yet

having a gym there was no gym tiny smelly room in basement tiny rooms tv didn’t work no

fitting a gym room in such a small space was impressive as well

while the hotel offers good value for the price, with some of the services (gym, spa, lounge, etc) closed due to the covid 19 pandemic a discount would be appropriate

mini bar well stocked and spirits available to buy in bottles

helpful trying to do their best to overcome several issues that occurred - comfortable bed - nice laundry service - for a reasonable

great little bar right next door, with pub grub and outdoor viewing of all that walks by

room service earlier like..9 am .. no ac was working.

need towel hooks in the bathroom, non slip mat for the shower, a shower bar for safety

i can rate it 10/10 if there was a room service for our room. otherwise, everything was perfect.

sometimes had difficulty connecting to wifi

places and train or coach station good size room and quiet despite presence of a bristo bar nearby breakfast included in price was good but limited on fruit