the hot tub is great. however, we are disappointed that there is no swimming pool.

very comfy beds, great little pool and a nice gym.

gym and outdoor heating pool

restaurant no bar no breakfast no vending machines (a pop and chips cost 6$) curtains had hand prints (dirty) on

no restaurant or even a bar on site.

room service meal was very nice too

incredible room service

gym and sauna great

wifi awesome and lobby fireplace to die for

lots of character and fabulous location. great gym.

not sure about do they have bigger rooms for family and kids

there is a (very, very small) gym, which we made use of and a spa (which we didn't make use of)

useful gym with treadmill, bike and some dumbbells

pool, gym and outside patio are very nice

the pool at hot tub was a circus or kids running around and the hot tub had chunks of hair floating in it

the gym and spa facilities were fine but it is too bad that they are so small.

early check in at time of booking room not ready when we arrived

when we got there we were able to get early check in and were upgraded to the 15th floor which is a private floor with your own concierge

) window and view is awful bed and blankets are not comfortable they have a very very small gym and the times you can use it are ridiculous its 8am to 9pm… it should be at least 6 or 7am to

great amenities including coffee, wine, hot tub, and gym

having a gym there was no gym tiny smelly room in basement tiny rooms tv didn’t work no

it was not only our room that was not clean, i used the gym multiple of times and that was not cleaned either

small congested room and bathroom, housekeeping facilities not available, minute gym, difficult to get uber or taxi, receptionist available only for limited hours

we walked to the strom spa from here

in suite coffee machine would be better than just tea in the mini kitchen

there was no overhead light in the kitchen area

rooms with fire place and own outdoor spa on private deck overlooking old quebec, kitchen facilities, great breakfast, amazing staff and

rooms with fire place and own outdoor spa on private deck overlooking old quebec, kitchen facilities, great breakfast, amazing staff and the best central location in quebec

no room service. we got in late and getting food was hard.

we are grateful for the early check in, our room was ready earlier and we could enjoy our stay even a little bit longer

room service was long and inefficient, ended up canceling our order.

self service wine bar in the lobby was a nice touch

gym is very cramped and not enjoyable to use.

city, it was really expensive and not of good value for us- we didn't need their parking service, room service or other fancy services they offer

room was lovely - the staff were very nice - dining in our room via room service was great food at a nominal extra fee

hot chocolate,the filtered water, great for families,so many rooms you can play games with the kids, restaurant on site is italian, amazing pizza and pasta

daily room service is available unless you request no service, and the room was exceptionally clean and

they also have an amazing restaurant attached for room service

new, clean, design of lobby, parking, staff, small but good little gym, pool with natural light

small crowded pool

the heated pool and the price

is 17$ extra, breakfast is 14$ extra, pool is very small, and the bar charges for each part of drink (ex: 14$ for a shot of gin plus 4$

it would be nice if they had a pool.

great location very friendly front desk chromecast tv good wifi nice size room quiet

well stocked minibar in room if you wanted a drink or snack

room lighting a bit dark. bar area was almost non existent

i have allergies to most laundry detergents

i also used the fitness room happily

the window seats at the bar overlooking the street were the perfect spot to wind up the day

great location, has a great bar and restaurant

we were upgraded to a bigger suite and i got to do my laundry

close to everything in the old town, comfy bed, restaurant and bar on site.

the bar and restaurant are closed until spring.

in mind it is not for old age people, people who are unfit to climb stairs or people with little kids who find it hard to take up and down their stuff through the stairs

noisy when your next door is a family with kids

might be suitable for kids on school trips, but not ever recommend this to anyone else

sorry it just the kids that ruined my stay

hotel had a self serve laundry which was excellent as we were cruising from quebec and needed to wash clothes before

there is an independent restaurant where you can take z a coffee but the menu is not adapted for kids

wifi did not work in our room, only in the lobby

very friendly staff, very comfy bed. has a gym. loved it all around

walking into a clean room with the exposed brick and soft spa music was a great

no restaurant in hotel as we like room service for breakfast.

complimentary buffet breakfast was amazing

had a nice yogurt parfait and a coffee, perfect breakfast

breakfast on site

breakfast included because i booked through a third party

nice room and view..but floor in kitchen area was in bad shape..

staff, super amazing location, room is a bit old but suitable, full kitchen is equipped well for a short stay, beautiful view out the window

full kitchen, exposed brick, comfy robes, and very pleasant remote staff who helped us with check-in

the ev chargers in the parking behind the hotel.

a lot of things in this hotel are self-serve (like the wine bar - actually pretty fun

should have been mini bar and snack availability in room.

a bar in the property would be a great future addition.

could have a gym but i understand from staff this is coming.

i enjoyed the on-site restaurant and the small gym. staff were exceptionally responsive.

great spaces to relax, excellent gym, fantastic helpful staff, top location

get a drink at midnight but a lot of the places were closed so we walk back to our hotel and the bar was just closing up but the staff who was tending the bar area stayed open just to make my

comfortable beds, nice people, excellent coffee, breakfast available was pretty good, onsite bar convenient

big space and bed with sofa bed, huge bathroom and kitchen although we didn’t cook anything

would not suggest it for kids is a traditional small boutique hotel but a perfect location

small, which can't be helped, but it means there is no room for a decent restaurant or proper bar (there is a small bar area but

we sent out laundry with good results

we got a room upgrade, early check in

and wheelchair accessible • front desk staff are polite and helpful; on-site breakfast + spa options were a nice 'plus' • pool and hot tub well maintained; hallway photos reflect the

breakfast was not included with the room's fees

the cute balconies facing the swimming pool to the little bar:) i love the most the love birds that live inside a beautiful cage by the bar that was just

the breakfast was fantastic !! loved the hot tub and pool.

the breakfast was a typical serve-yourself breakfast

with a baby, 2 kids and a stroller it was a little difficult, but staff was awesome placed us in the front of the

staff are happy helping guests, it starts from valet parking, at checkin and room service

were charged 2 different prices for breakfast

the pool was great!

clean and close to walk to everything. the pool was an added bonus with the kids.

clean, great room and comfortable bed. pool and gym nice to have

clean quiet rooms, great location, pool for kids, short waits for service

that the temperature in the pool was too cold ud83eudd76

the kids loved the robot which shows you how to get to your room, as well as the pool

a nice pool for kids

places and train or coach station good size room and quiet despite presence of a bristo bar nearby breakfast included in price was good but limited on fruit

room service earlier like..9 am .. no ac was working.

in the room - given the floors were not vacuumed and the towels not refreshed, it was only basic room service and that should be covered by the tariff

need towel hooks in the bathroom, non slip mat for the shower, a shower bar for safety

minimum room service

terrific room. excellent breakfast. highly recommended.

mini fridge, hot buffet for breakfast and open coffee and juice machine 24hrs piscine, gym and kids playground that the kids enjoyed so

breakfast was better than most

staff, gym, breakfast very good. bed was comfy

gym equipment

the breakfast in the insulated bag that was left on the door was fantastic

the breakfast was so good and convenient

small offered everything i needed - breakfast was provided in my room each day, housekeeping, laundry service onsite (via reception), free wifi

cool/funky bar downstairs next door

beds very comfortable and breakfast delivered in goodie bag every morning left outside door on hook

so maybe having an indoor pool would be better, good for rainy days and kids-could even have doors that open to outside

wifi, was charged for four days of valet parking when we took a taxi, no coffee bar - for the price

the gym, movie and outside pool

modern, clean, had a gym, pool and games room.

hotel offers room service and reliable wifi--lots of dining options

we're not given info on spa services

i thought small samples of the beauty/wellness products sold in the spa shop would be nice in the rooms

early access to breakfast and boutique (7am)

the hotel’s restaurant offers a terrific breakfast and lunch and several spa services

due to proximity to old quebec, i would like to return and schedule time for the additional spa and meals

wine pricing for a glass of wine at the bar was excessive, especially on the canadian wines.

stay, very helpful staff - especially the bar and concierge staff made sure i had a stress free stay

bar stools looked old and should be recovered

was only the bartender to take care of the bar and the restaurant

door didn't close completely - terrible water pressure - bad air quality/hot - very loud - kids screaming in halls at 11:30 pm - unwelcoming

they gym was great and the pool was better than i anticipated

had a nice gym and pool

i was there, there was no wifi available because of technical issues, and it really let me down

if you have a ton of baggage or kids with you, i’d recommend asking the hotel to help you reach your room

surprised that the mini bar wasn t restocked when our room was cleaned

we really enjoyed the cocktail bar and breakfast

we were allowed a late check out which really helped for our last day

got leftovers from restaurant and need to warm up, their restaurant helped me warmup at the back kitchen and provided plate and forks

beautiful rooms and restaurant and bar space

location on grande-allee the rooms were very cozy , loved the style the mini bar is very appreciated with local

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

gym had no ventilation so it was really hot when we gymmed, cable machine was missing a rope, sauna

we had a bar fridge, why not provide real cream and milk for the coffee

location, room size , indoor swimming pool and the lobby

the kids enjoyed the pull out sofa bed in the separate sitting area (separated by glass doors from the

pool was a tad cold for my taste but the kids loved it

laundry facilities were poor

the bar service was excellent

it was a surprise to my kids for sure

gym equipment and selection is quite old.

may add a hot tub in the future. washroom by the swimming pool is closed

very nice pool,,,clean rooms

the pool was close ... little deception

friendly staff / gym and location

parking was reasonably priced, and i liked the ev charger

the laundry facility is very convenient

lots of onsite facilities, including a laundry room and gym and restaurant

lol food pool gym sauna restaurant

swimming pool was the best place to relax after a day of walking

accommodating and always smiling staff the gym (decent size and equipment for a hotel gym) the pool table in the lobby the awesome wine dispenser the divine pillows the room size and layout (our

the pool and the sauna deserve an extra page on wonderful feedback

pool and gym also well kept

swimming pool no toys for kids to play

swimming pool no toys for kids to play

we arrived our room was not ready and the receptionist provided coupons for free drinks from the bar and free parking, though we had to wait 20 minutes

the

when my kids asked to go swimming pool omg

room, kitchen with cooking facilities, table and chairs for eating, laundry available, gym, car parking,

asked if i wanted to) there is a grab bag breakfast included, plus a large dining area with some kitchen facilities, all very nice

everything, they even had a free laundry room with soap and drying sheets !

gym equipment was needing some care and grease

i like with hotel du nurd is that the room has a kitchen

the place also has a pool in the building, and a bar downstairs, which may be a bonus for someone interested

the swimming pool is nice, and kids had a good time there

got a really nice spacious room with comfortable beds that was perfect for my three kids and a dog with me

we asked for 2 hr late checkout and they were like - yeah no problem at all :) breakfast was nice too

they dont serve food in the bar at night.

the spa was closed and not enough lights in the room.

liked the hotel and its prices, my kids loved the pool area and spalash pads

the rooms were clean, the kids were happy with the pool

our kids loved it

the front desk was nice and helped with our keys and wifi and came up to our room to

liked the coffee bar in the main lobby.

when my wife booked her spa package that showed on the web site, she only recieved a portion of the treatment

if you are not going to the spa it is a bit secluded from the city

gym and spa in a separate hotel

spa on site and

strong wifi, easy

noise outside the window

plus you don't need to go far for a pool or place to eat or for drinks

the price, the spa

the spa is perfect and the outside playground on hotel property adds the perfect touch

location, facilities, room size and breakfast

gym and swimming pool is there as well

and the pool is a little small

parking availability and the pool

the free breakfast was fantastic. the staff was very helpful and friendly and spoke english.

loved you got to reserve the pool that had a splash pad

breakfast, ev charging

it is great to have the coffe machine without cost, the laundry machine and supplies available

the pool

we received breakfast tickets, breakfast was a choice of salty or sweet and it comes in a box, cute

laundry facilities, gym and free daily shuttle to old quebec city

excellent breakfast, free parking and wifi, basic at gym, comfortable room.

we were really pleased with the availability of fast ev charging stations on site as well

comfortable and clean, amazing staff, excellent location, a lot of food close to the hotel, gym

bath, gym

noisy kids running in the hallway; should be quiet floor available

nice pool and gym

clean, lots of amenities close by, room very comfortable, great bed, good wifi, modern look and feel, good tv, good

nice pool and gym

we were able to enjoy the pool every day as we booked ahead

the underground parking is only accessible by stairs no ideal when carrying luggage

ough usually almost full). helpful desk personnel.

room service outstanding and food from partner restaurant delicious

i wish the hotel had an elevator in the parking lot

i loved that there parking spots available too, and we could do an early check in, amazing

mall was right across and pool in the building and also the laundry facilities

no railing into or out of the spa tub in our room. dangerous!!!!

the kids liked the murphy bed and the staff was excellent. we didn't use the pool.

pool was freezing cold, we couldn’t stay in as my kids were shaking

swimming pool too small

laundry room was decisive choosing it and worked well (3 dollar per washing or dryer)

limited seating and small area for breakfast

breakfast was good, room was nice ,clean and comfortable, close to shopping and places to eat

-awesome mall within 5-10 minutes walk ; there's actually a cinema and kids amusement centre inside the mall, complete with various rides, including a roller-coaster and

check in and check out, good location, great value for money, loved that the property had a paid laundry

the gym was in a place, no windows no good air.

pool-cleaniness-parking-room design

very noisy until 10pm and 10h30pm, due to atrium where junior hochey kids and their parents gather, atrium that is open space around all the rooms

the clean room and bathroom. nice staff. free parking.

swimming pool water temperature is great

modern, clean, free parking & great continental breakfast.

bedroom, big bathroom, good wi-fi, close to many amenities, friendly staff, free parking, in-room kitchenette well provided, very

bar in the foyer with proper coffee and alcohol beverages could be nice

there isn t a bar at the hotel, which is odd and there is no coffee maker in the room

for our family with 3 kids it was great, although switching out the 2 chairs for a hideaway bed would be practical

they had keurig coffee makers in the room, but there was a decent restaurant downstairs for breakfast and dinner

restaurant in hotel had a free kids meal per adult and one small beer

the hotel has a new laundry room

early check in

the pool very small, should have door to outdoors with chairs.

more of a family oriented hotel, lots of kids, so early wake up call from kids running the hallway

room,pool

free parking, cozy beds

parking space is limited in front of the hotel.

swimming was good but always crowded with small kids

for yr money , pool for the kids , near the bridge easy for arrival & departure

no automatic doors and stairs in the hallway it was a nightmare with kids and a stroller

the kids were happy with the pool

smells smoke when you get inside not recommended with kids

the kids were happy with the pool

the atrium in which the pool is located was a very nice place to grab a drink from the tiki bar and sit and watch the kids play

the pool area is great, with all the tropical decorations

liked how many activities they had for kids, the pool and the bar next to the pool has slurpies for sale for kids

is very family friendly my daughter is 6 and she loved the pool, the hot tub, and the mini water park there's a mini arcade in the basement too and underground

the room service was very good and not a long wait

the opening hours of the swiming pool

the facility didn't have any laundry service

the yoga mat in the gym needs to change out. it's very old and flaking.

the gym was amazing

the rooms, the cleanliness, very friendly and helpfull staff, lots of parking places, nice little gym

reakfast area) she has amazing service great mood fast service even takes time to play with kids

renovated hotel , modern with very comfortable beds but breakfast area was too crowded and small , little

the pool is great

gym is very small and they couldn’t keep water in the gym, you have to use a key card to come in

liked the peaceful environment, the amenities such as hot tub and gym, and the included breakfast

2 ev charging stations on site

the gym and daily housekeeping was not available due to covid which is totally understandable

dog friendly and ev charger for our tesla to get free full charge overnight.

needs more ev chargers

washrooms are very small room always a bit damp/musty gym is under equipped

beautiful interior, easy access to parking and highway, and enjoyed the pool.

was very friendly and accommodating to us and spoke english to us without hesitation-breakfast had a nice

we went to breakfast at 9:30. food was mostly gone and not replenished.

breakfast was your typical breakfast compared to others

breakfast not good! it comes with pack and stuff inside for kids..

i like the room, breakfast selection and indoor pool.

we had access to the gym, pool

very clean, great breakfast for the price.

pool was a great addition for the kids

the pool it was nice and warm

the pool is super good and it was pleasant to swim and chill

other than wishing it had a pool, it was great

like that is a dog friendly hotel with a decent pet fee of $25

love everything about the place close to the highway and the city and was with my family kids enjoyed the stay and affordable

was no access to the bathroom where the pool and sauna were which wasn't convenient