was very clean/new and had everything we needed for a very comfortable stay including to-go breakfast, coffee in the room, great beds/linens/pillows (4 pillows not two), clean bathrooms,

pillows not two), clean bathrooms, great air-conditioning, windows that open, small hotel bar, laundry room and a really good restaurant right next door

also of main importance to us was the level 2 ev charger, as we were driving to fredericton, nb the next day and i need a full charge to start

a little disappointed the restaurant bar section is not open being all restaurants are open with a covid vaccine proof there’s no

no bar or restaurant

no kitchenette anywhere

no communal kitchen. beds and linen are quite old and showers have no storage/hanging space

no kitchen

residence that is older and it does show, while there is a refrigerator in the room there are kitchen facilities beyond the microwave on another

you propose pool and bike but none of these was available

there was no pool, or kids play equipment, but that didn't really affect us

gym is small but has view of spa

staff were super friendly and helpful, the hot tub is huge, thought it was a pool

location and pool. staff was super friendly and nice dry helpful

mattresses were so comfortable, the bathroom large, the pool and fitness center were beautiful

clean rooms and hallways . great breakfast provided as well. kids really enjoyed the pool.

rooms were clean, the free breakfast was delicious and the staff was very friendly

nice suite and nice breakfast all included in the rate

was good, front desk personnel was excellent, pool and hot tub very clean

the pool and the hot tub are nice

of the couples said they were surprised you didn't have waffles for a breakfast option

go back anytime, gym and pool access is wonderful

moreover my kids enjoy alot

the breakfast. room heater was really noisy.

gym was old and few machina

king bed, jacuzzi and a fireplace in the room plus a waterslide in the pool, the kids love this place

my kids had fun at the pool ,room was clean and staff were polite and helpful

helpful staff great value they allowed late check out you can take breakfast up to your room location is quiet and great if you have a car

king bed, jacuzzi and a fireplace in the room plus a waterslide in the pool, the kids love this place

we had a great time, the room was perfect for a familly with kids

pool and gym facilities excellent and staff super friendly

the gym,cardio and sauna were great to have there as well

money and balls kept getting stuck, the only working pool table was in the over 18 bar which we couldn t go in with our 16yr olds

ordered room service and the person who brought the food gave himself the right to give him self a rip of

me people walking around without masks; 3-4 kids at the same time in the jacuzzi

very friendly staff, nice activities organized for kids

the pool was good - there was a lifeguard and plenty of towels

the room service menu was out of date

also charging for coffee in the bar at $4

a facility map for the guests since it's quite big & it wasn't clear how to reach places like the gym

location, free parking, easy parking, mcdonald's right outside the hotel, a place to get gas

close to highway and amenities, very comfortable king bed, fast wifi, tasty breakfast, fridge in the room a great touch

didn t have a lot of parking.

more parking would be helpful since we took the last spot when we arrived later in the evening.

we had tv, fridge, wifi,phone

love it kids love their pool and slide. clean hotel, good bed. a lot of parking thks

especially at breakfast time

o dark)

secure parking & easyspacious parking stalls for airport departures

hotel was clean and superb, kids really enjoyed the pool and there is a paid games station also

the breakfast provided in the morning was good

there was a laundry

gym doesn't have any dumbbells, and the space is very small

laundry

i was told no room service

needs more ev chargers

washrooms are very small room always a bit damp/musty gym is under equipped

2 ev charging stations on site

gym is on the second floor attached to our room which leads for a lot of noise every morning to

the gym and daily housekeeping was not available due to covid which is totally understandable

breakfast was a bit limited but we had a server to ensure we were safe given the pandemic and the

breakfast was awesome, free parking, the gym and overall the hotel was great.

staff, accommodated an extra bed for my daughter , large room (2 adults and 3 kids and a dog) checkout was for 12 pm, pool, breakfast

breakfast was your typical breakfast compared to others

just that the pool was busy so i couldnt enjoy a swim

no guest laundry, restaurant closed on the day we arrived.

nice gym, staff ok, nice pool but it was closed for the season during our stay. rooms are clean.

pool, friendly staff, excellent glazing to keep noise out

front desk staff was very good and welcoming good place to stay ev charging facility was helpful

it was very clean and comfortable. pool and breakfast was really good

count on pictures , its nothing like that , we didn't use swimming pool but its barely 4m by 4m, gym was useless , equipment are from 18th century

conveniently located. the bar was great!

kids liked the pool

made good use of pool, sauna,gym and restaurant. used the washing facilities too

noise produced by the kids in the next room was very loud.

wish the pool was bigger for the size of the hotel

we opted for muffins for the kids

room was clean and a good size. good location. breakfast was good.

breakfast was great ud83dudc4d and kitchen staff so polite

the gym offers a nice option to have a light workout to keep your travel slightly healthier

pool and gym size and the magnetic door cards, that needed activation every single day.

the pool seemed like it was bigger in the picture.

gym was too small and it would be great to offer a mini-convenience store within the building

for stay if you are visiting for travel or work but i wasn’t looking for extra facilities like gym and pool but though they had it and i didn’t went anywhere as i was visiting for work and

another family and the hotel managed to place us in adjoining rooms which was fantastic for the kids to roam without disturbing others

power bar in my bedroom wasn t working and there was no plug in the wall to plug my charger for my

way to many people in the pool to be safe they did their job but when a problem in the water park area pool was left unattended

breakfast buffet for how much you're paying and the when we let the staff know about hair in our room service lunch, they never called back to

not only a pool/hot tub but also an indoor water park splash area, plus a high story playground next to the

the pool, jungle gym and game room were a lot of fun

there was a hockey team staying and there was kids running the hallways all night

and i could not swim because it was not clean at the outdoor swimming pool

we loved having the kitchenette and our room was right off the pool

the kids were happy with the pool

swimming pool is closed

i loved that they entertain the kids every day it was great

accommodations were poor for the price. the wifi was terrible and the breakfast was appalling.

feels like a mini resort with a fantastic indoor pool and weekend parties filled with kids and entertainment definitely the most kids friendly hotel

didn't know we had to put out the door hanger to request room service and missed it

not like the photos. gym needs an improvement. check-in at 5pm is very late .

movie channel option would be nice and the stationary bikes in the gym need some attention.

pool was closed due to pandemic

there was a gym and pool included, but we did not use them

the pool very small, should have door to outdoors with chairs.

i enjoyed the pool and used the gym

parking is easy

pool was great

the clean room and bathroom. nice staff. free parking.

a box; as if we are kids on a picnic) - if breakfast can t be served hot due to covid, please make a mention on

heated pool

the pool was cool

nice pool, gym, and our suit.

swimming pool had way too much chlorine and it was too crowed with kids diving all over the place

swimming pool too small

the spa in the room

there's no elevator from the parking lot

the underground parking is only accessible by stairs no ideal when carrying luggage

i loved that there parking spots available too, and we could do an early check in, amazing

no free breakfast = no screaming kids

the parking is free, and they have both underground and outside parking

also appreciate the ev charging

only one ev charger

the staff was very nice, coordinated charging multiple cars on the ev charger throughout the night

very clean, great breakfast for the price.

possibility to use the laundry room, although with additional cost

didn't like a couple nights when kids were running up and down the hallway late hour but not the hotel fault

the pool does not seem clean and too deep for kids.

pool, breakfast, installations are new!!

wifi code written in a misleading way- is this on purpose so that people won t use it

plus you don't need to go far for a pool or place to eat or for drinks

for weekdays, bad for weekends because of bar next door, door to uniloft entrance bangs, bed not comfy, room needs more comfy

spite leaving already at 8:30 am)

the hotel has a gym as well

breakfast was good, room was nice ,clean and comfortable, close to shopping and places to eat

breakfast was good with variety of food for kids and adults, seniors

room free breakfast

check in and check out, good location, great value for money, loved that the property had a paid laundry

i like family room’s very clean specially master bedroom is separate with kids room .

gym facilities was a small room with treadmill, bike and some weights which mysteriously

no microwave in the room. no room service.

nothing except pool maybe a bit small.

gym could be improved with more equipment

and for room service you had to ask and it was not done periodically

that i stayed with my little kids, our hotel room smelled like smokes or cigarettes

unique atmosphere. our kids loved it, especially the spa facilities and the museum.

the kids loved the crafting and storytelling experiences

unique atmosphere. our kids loved it, especially the spa facilities and the museum.

it is not really adapted for small kids, but still very good

parking on site versus in old quebec i had to park 500m away in city parking

is perfect, from clean and nice room to good breakfast

excellent staff excellent hotel, breakfast and parking

friendliness of front desk staff. coffee machines. free parking. wifi connection

the staff were welcoming and informative, and i particularly enjoyed the nice pool, especially with the addition of the kids splash pad

there's also a little gym and swimming pool which is a nice perk

gym equipment was needing some care and grease

pool is sometimes cold (only sometimes, sometimes perfect temp)

everything, they even had a free laundry room with soap and drying sheets !

laundry and pool were a welcome surprise

laundry facilities, gym and free daily shuttle to old quebec city

excellent breakfast, free parking and wifi, basic at gym, comfortable room.

bath, gym

we were really pleased with the availability of fast ev charging stations on site as well

comfortable and clean, amazing staff, excellent location, a lot of food close to the hotel, gym

suite i had a small kitchen space with a microwave oven, a keurig coffee machine, and a fridge, but there were no

no room service in two nights

poor room service

lots of facilities at the hotel, including a sauna, gym and of course the golf course

clean, friendly staff, nice room, large open shower, kids enjoyed the pool

parking was reasonably priced, and i liked the ev charger

we had a bar fridge, why not provide real cream and milk for the coffee

minute walk to the old town, and central to new town, the hotel restaurant is very nice, the pool and gym are perfect, it’s heated

would have liked a good gym

the hotel has a spa, gym but mostly a restaurant and bar with the most amazing 380 view if quebec city

location is very good. room was clean. pool is good too. restaurant in hotel are good.

beautiful rooms and restaurant and bar space

the room was delightful and very modern with a lovely sitting area, kitchenette and a balcony

location on grande-allee the rooms were very cozy , loved the style the mini bar is very appreciated with local

lobby had a unpleasant smell which appeared to come from the kitchen(which is unfortunately by the elevator

the bar has great options and excellent drinks for a reasonable price

the laundry facility is very convenient

lots of onsite facilities, including a laundry room and gym and restaurant

was first class great location good parking good gym clean bright bathroom will return for

we liked the pool, the spa and it has access to the busy street full of restaurants

they were happy to hold our bags after a late check out, also called for

room felt a bit small, the gym was disappointing (no free weights just cable machine suitable for 2 people at a

gym machines not all working

laundry was an issue

was good, it s just quite small the gym and swimming pool, signal of wifi was strong

they provide early check in and top floor as requested, which we

the staff is super helpful and they allowed early check in which was convenient for me and my teenaged son

by the way, the wifi is wonderful

pool was amazingl for the kids and family

may add a hot tub in the future. washroom by the swimming pool is closed

yesterday was closed from 6 to 7pm) is definitely a con, also the pool is not suitable for small kids

yesterday was closed from 6 to 7pm) is definitely a con, also the pool is not suitable for small kids

location is great, the room was quiet and the gym needed to be pre-booked so it was nice that we were the only ones there

the location is great, nice gym and pool, variety of food in the buffet, very comfortable beds

the bar serving paid breakfast was below expectations compared to the hotel

location great for bar hopping and close to old quebec

no bar or restaurant at the hotel.

lol food pool gym sauna restaurant

wifi good

the rooftop pool including a bar offers a breathtaking view over quebec city

not much, crowded with too many kids hoping the oool.

so maybe having an indoor pool would be better, good for rainy days and kids-could even have doors that open to outside

i wasn t given the wifi code on my room key and spent a while trying to become a hotel member to access it, without

1-2mbps), i have to upgrade to the paid version and it's still below my

great pool for the kids

parated by glass doors from the

we only discovered the hotel has a laundry as we left through the underground car park

bath mats and more foot towels for safety especially with kids so they don't slip.

was only the bartender to take care of the bar and the restaurant

wifi, the on-site restaurant was only open for breakfast, which was seriously overpriced, and the bar was not open at all during our stay

the gym even though it is small, it is quite functional and it is well cleaned

duvet between sheets no case, pillows terrible, bar restaurant not good, understaffed

from front desk to restaurant staff to bar staff to concierge & doorman

the requirement for a reservation for the pool was a little cumbersome but manageable

the rooms and views were spectacular, the pool was amazing

i did request room service daily and felt like the service was lacking for a five star hotel

everything was clean and the gym and pool were very nice

highly recommend a drink at the hotel bar and a meal at il teatro

get a drink at midnight but a lot of the places were closed so we walk back to our hotel and the bar was just closing up but the staff who was tending the bar area stayed open just to make my

would not suggest it for kids is a traditional small boutique hotel but a perfect location

big space and bed with sofa bed, huge bathroom and kitchen although we didn’t cook anything

the room was beautiful we had a suite number 15 with a kitchen and living room area

superior room was huge, like small apartment with sitting area and kitchen

breakfast included because i booked through a third party

breakfast was not actually in the hotel, it was round the corner at a partner restaurant

had a nice yogurt parfait and a coffee, perfect breakfast

the location is perfect, hopefully breakfast will add to facilities soon

breakfast on site

nice room and view..but floor in kitchen area was in bad shape..

liked that there are rooms with kitchens

the espresso machine and vino bar were added perks

staff, super amazing location, room is a bit old but suitable, full kitchen is equipped well for a short stay, beautiful view out the window

we moved to a room with a king bed and kitchen

might be suitable for kids on school trips, but not ever recommend this to anyone else

noisy when your next door is a family with kids

sorry it just the kids that ruined my stay

in mind it is not for old age people, people who are unfit to climb stairs or people with little kids who find it hard to take up and down their stuff through the stairs

useful gym with treadmill, bike and some dumbbells

not sure about do they have bigger rooms for family and kids

there is a (very, very small) gym, which we made use of and a spa (which we didn't make use of)

having a gym there was no gym tiny smelly room in basement tiny rooms tv didn’t work no

great amenities including coffee, wine, hot tub, and gym

staff, facilities : room, gym, spa, breakfast room

) window and view is awful bed and blankets are not comfortable they have a very very small gym and the times you can use it are ridiculous its 8am to 9pm… it should be at least 6 or 7am to

the hotel has a small gym and spa too

clean and close to walk to everything. the pool was an added bonus with the kids.

the pool is fairly small but it's a pool so that was great for the kids

renovated hotel is in a very good location, central and with a very nice spa and gym

spa even though listed in amenities, ice machine on ground floor only, 23 steps in entry up to

pool opens at 10am but gym at 6am, would be nice if they were in sync

did not have breakfast. great location. calming.

early access to breakfast and boutique (7am)

i thought small samples of the beauty/wellness products sold in the spa shop would be nice in the rooms

we're not given info on spa services

i would like to book the spa next time and plan to utilise the facility more

we sent out laundry with good results

we got a room upgrade, early check in

i do believe they are building a restaurant and a gym: then the hotel will be a 10/10

could have a gym but i understand from staff this is coming.

50 dry laundry machine in the basement

location, the room, the hotel style, the cocktail bar, laundry room

a gym facility