bed was harder on my back and the pool wasn't open because it's april.

small room, dirty pool, broken equipment in a gym

hotel stay includes breakfast, choice of toast, eggs, sausage, cereal, yogurt, oatmeal, coffee and juices, as well as

breakfast was just enough to start the day

that gym is bad. that nautilus machine is 30 years old.

the pool was at times dirty, it could have used more attention

breakfast bar was terrible! no help getting luggage no valet parking no snacks

the outside of the hotel was much nicer than inside. there was plenty of parking.

pool was not very clean.

the pool wasn't open, uneven floors due to

we bought a vegetable bowl from the snack bar and it was rotten

food good in restaurant and room service

staff was willing to let us use service elevator with luggage, food service & laundry/housekeeping

too many add-on fees to room service

elevator didn t work for 2 of the 3 days had to walk 6 flights of stairs to go to the pool and gym as well as out to

gym used for const

the breakfast was

room had a ver comfortable mattress and breakfast included hot food items

binder in room and sign on laundry door said desk can make change but manager refused to look and said we can just use our

the hotel was clean, the room was very clean, the lobby and breakfast area were very clean and the food was great

the gym was cold and equipment didn't work we

breakfast was fresh, hot, and plentiful

was on the late side for breakfast so the pickings were slim, but an egg omelet was plenty

everything was great, staff, room, and breakfast.

clean rooms, comfortable beds, decent gym.

we used the pool and fitness center also, which were great

pool closed

breakfast perfect friendly & helpful staff

the pools were open and they had a nice outdoor fireplace seating area

the nice grab and go breakfast was excellent

the breakfast & the evening social was great

breakfast was a little bit of a let down

breakfast

. room was clean. beds were comfortable. nice little kitchen and separate room.

i enjoyed everything except the laundry room the dryer was broken and it took me more than 2 hours to dry my clothes

guys always do an excellent job, i just wish the bar could open

the pool and bar were closed - this was disappointing

that the pool and bar were closed

very quiet. close to decent restaurants. loved that they had a real bar to sit and sip!

short of staff. bar wasn't open.

outsode reconstruction and pool was closed and padlocked.

we didn't wake up in time for breakfast but the coffee was good

the pool closed at 8pm

clean rooms and a great breakfast

very close to shopping stores, the room we stayed had a mini kitchen sink.

and there's an indoor pool

the breakfast is amazing and the pool is up all yr

hotel was very clean and the breakfast was awesome

heated indoor pool is amazing!!! and they have a large breakfast to pick from

love their breakfast

odd laundry detergent

breakfast included is always a plus

the laundry facility and exercise

staff was extremely nice and breakfast was very tasty.

clean, friendly staff, pretty good breakfast (continental), very comfortable bed

we didn't use it but the pool looked very nice as well

they have a small breakfast

no towels in the pool area. breakfast options were not as plenty as i thought they would be.

the spa tub was amazing

the price was great. my sheets and towels were okay. laundry services were available.

didn’t bother me much, however the team of kids were playing loudly through the hallways

liked the room kitchenette

location,breakfast and the 2 bedroom worked out great

the kitchen and ask the other great amenities as a awesome staff

we had plenty of room and space and loved having the small kitchen and separate bedroom

i wish the gym had more comfortable mats to workouts on.

also, the pool only had one way to exit the outside and pool area because the other door by the gym was broken and the gate to the parking lot was locked meaning i had to walk through the lobby

gym limited

great gym

the breakfast was not as good as normal

didn’t come to work so bar was closed

pool and bar closed at 11. breakfast not included.

to work at or eat, refrigerator, professional staff from front desk to housekeeping, they had a pool eventhough we didn't use it, the gym was good for what we needed to do

pool amenities could use an upgrade

the bar wasn't stocked sufficiently out of several top shelf brands

pool

indoor pool, evening reception and omelet station

i love the amenities and the breakfast is fabulous . the staff are courteous and helpful.

i was uncomfortable allowing my kids to swim

construction work meant that the hotel facilities such as pool, gym etc not usable and this was not mentioned at the time of the booking

beds were very comfortable and the breakfast was excellent

clean, great breakfast.

i think the property would improve with an indoor pool as well for the wintry days!

pool had dead bugs in it.

pool is closed in august

very modern, a gym plus exercise equipment in the room

that the bar and food was not opened

the breakfast menu seemed more catered to an adult/professional crowd, less popular for kids.

gym and having equipment in the room

the location and the gym

the pool is well equipped with complementary towels and spf

excellent pool area with tons of seating options and a conveniently located pool bar.

hotel was beautiful and well appointed with bar and restaurant

especially enjoy the bar and restaurant (south city kitchen)

i plan to bring other guests with me and hope to be able to book one of the suites -- off the pool -- what luxury

kitchen provides all items necessary. usable gym. laundry is complimentary.

breakfast was ok,gym could be better!

the outdoor pool wasn’t open huge bummer!!

the location was beautiful. i didn't eat breakfast.

i also like that it is spacious and the kitchen had everything you need

the lobby atmosphere was also great with the bar and pool table

i was told the pool was heated and it was not

great indoor pool and gym

to stay with kids and have any privacy

just very strange for a family with older kids

everything was nice. the view, the breakfast and the complimentary drinks.

room service

the pool was inside.

i took marta from airport and the hotel was very close and had a shuttle

omelets are wonderful. kitchen staff was great.

pool wasn’t clean

hot breakfast, seating and sleeping areas separated

our kids were disappointed

need gravy and biscuits on the breakfast.

the breakfast included was great and location was very central

the housekeeper left bundles of laundry under the stairs right outside our door and they sometimes sat there all day (we were there

it might have been easier just to do laundry ourselves to ensure we got them all back

there was bags of laundry everywhere from housekeeping turning rooms

i took the opportunity to use the laundry facility this time, as well

the laundry facilities was down most of my stay

the breakfast and evening social was wonderful

5 minutes away if u need anything, very quiet ,no noise and iam telling you i've seen a lot of kids ,i literally have no complaints

the peacefulness of the location and the mini kitchen that our room had.

breakfast staff was amazing! they help served my kids their food!!

the pool was freezing cold

the patio/ bar was an excellent touch

especially for kids or elderly

just my luck i visited while there were a lot of kids on the property

more of a kids place spartan lacking in luxury but comfortable

the rooftop bar has tasty churros and a beautiful feel

that you can do anything about it but the area around the pool is pretty small and there are very few chairs

pool was dirty and closed they lied saying because of covid then i had my husband call then they

not the fault of the property, but due to the covid-19, no pool or restaurant

the pool area was disgusting

pool was dirty

and friendly staff, breakfast times, and noon checkout times were all so helpful

breakfast, laundry facility and room esp bed

also the gym is not so good

staff members were pleasantly accommodating and courteous. front desk and kitchen staff

clean, friendly staff and great breakfast.

the breakfast saturday morning was the best part for me because i don't eat pork

oh laundry room

i liked the laundry facilities as a suitcase full of dirty washing isn’t good

the hotel was very clean and the staff was nice. my kids love the indoor pool.

we were in a room next to noisy kids

cleanliness, staff,the pool was clean

a sack breakfast consisting of 1 orange, 1 small prepacked muffin, and a granola bar just should not cut it regardless of the current health situation

website doesn t say the pool is closed until may and the bar hasn t been open since covid per staff member

however, we could hear people talking late into the night, possibly from the pool area.

pool wasnt open no housekeeping service

could have had more options as far as breakfast

gym had no water in the water dispenser

no bar and no manual to call room service and reception

we arrived late so we didn't get to enjoy the pool but it looked clean and inviting

the pool was very clean and open for use

the music in the bar at nights was great

bar tenders made the drinks to perfection

the mini bar in the room

called the morning of to make sure i had an early check in even though i arrived late due to traffic coming into the city & the person i spoke

kids running all over the place

more fresh fruit options for breakfast otherwise great nice facility, clean rooms and pool option was

breakfast was good, coffee and hot breakfast was available

i had to have a kitchen because i'm vegetarian and it has a top range a full size fridge.

pool was empty

the amenities at the location includes a pool, a small little gym room, a place to play badminton or tennis, and basketball

the breakfast girl cooker little rude

talk about breakfast oh my goodness it’s so good tastes great everything is hot now if you are tired of

breakfast was a pleasant surprise with hot items such as eggs and roasted potatoes

the bed and pillows were very comfortable. staff friendly and we were allowed a late check out.

laundry facility only one washer one dryer but okay for small loads.

friendly staff, location, gym

there was no indoor pool or free breakfast.

of complete exhaustion to a friendly, helpful desk receptionist for a little pizza, water, and late check out

thank you for all the quarters for laundry

first floor rooms have a sliding back door to the pool area and grounds which makes it perfect to walk my dog (ada dog)

pool was closed

the pool area was nice. the bed was comfortable. the room was clean, and spacious.

were many breakfast items which was appreciated , but prefer scrambled eggs sausage etc rather than pre-made

the rooms were spacious and shower was nice, kitchen was equipped and breakfast was suffice.

spacious that our room came in, the hotel had a cleanliness smell to it (as if someone just did laundry with some fresh smelling fabric softener

pool was well maintained and not crowded

nothing to comment about, just wish breakfast bar had grits!!

plenty of space for kids

pool was clean and well stocked with towels

staff accommodated our early check in request without any problems.

i love the room and the room service ud83eudd70 everything was great!!!

that i had to pay 12.00 for room service. parking was awful

love the gym and the ease of access to surrounding areas

additionally, there is a bar and restaurant located next to the lobby area

the gym was nice, a few more weight machines would have made it perfect.

i did not like was the gym was not fully equipped as i saw online and the fragrant air freshers kicked up my allergies

kitchen area looked a little sketch

the breakfast was great

he accommodated an early check in

breakfast closing at 9am

full kitchen and appliances, though did not use except for refrigerator.

love the facility it’s like home away from home gym, full kitchen,comfortable pillows and bed , washer and dryer it’s basically like a studio

the kitchen was devine

pool washer/dryer in room clean comfortable 24 hr gym

there is also a full kitchen set up so would be great for families or longer stays

when you are carrying baby it’s a little bit difficult to move it with the luggage and kids

no microwave breakfast wasn't good the last day but excellent the first day.

so, if you have a family that includes smaller kids, this is not the hotel because kids can be a little messy

do not use the free parking area if you have kids with you or if you’re a vulnerable adult

clean, quiet and affordable. gym is great, rooms are comfy.

arrived early and they refused a early check in so i had to pay a extra 150 just to get in my room that i

loved the pool

location breakfast gym

location and parking

he was so patient with the couple ahead of us and then us’ we had 3 kids so it was all a mess but he was so patient and helpful

the water was brown when i tried to run water for my kids bath

a lot of additional charges we did not expect

pool was clean and heated

when we got settled in and realized there is a mall directly across from the hotel

pool access

hampton inn's room was very clean, the bed was super comfortable, staff was more than helpful & breakfast was delicious

the pool was awesome and we had plenty of parking and the location was perfect

and i wish all families to not spend their times there because you will not enjoy it if you have kids

neighbor complained to front desk about noise but i had my grand kids ages 2 and 10 months

staff, nice clean room, early check in

staff and breakfast

cinnamon rolls and the pool was in a unique location

room service just bust in the room without

front and back parking areas are too narrow, and with my large car it s very difficult to park while considering

room very clean and bigger than most. pool was clean.

the gym and pool was nice

so clean and tidy. laundry facilities was a plus.

room, clean towels, clean sheets, attractive decor, clean pool, good breakfast, polite staff, free parking, near lots of shopping & restaurants

lovely pool and easy to get too

the breakfast was good

fridge, coffee maker, kitchen sink were nice surprises

we had a king suit with kitchen

the shuttle service was great

i had also requested for a room with a view to the town or outside but got a room facing the pool, and next to the exit door

the management on duty were more than efficient to help us move to another room and use the guest laundry to laundry all of our personal items

breakfast options (hot and cold), comfy bed, checking out was easy, all the staff were friendly and

breakfast was good. served in a peculiar manner, but fresh, hot and tasty.

the coffee machine at breakfast was broken :(

very beautiful stay and the complimentary breakfast is everything.

the restaurant and bar was luxury and the pool and spa stayed open late

far from the airport. no airport shuttle service.

the shuttle bus was a nice touch for transportation to and from the local spots within two miles

the same person answered the phone when i called about room services

the gym and pool were spacious. the shared spaces were clean and well kept.

loved the swimming pool and the lobby was huge

bar by the pool is always closed

really enjoyed our stay and the kids loved the outdoor pool

really enjoyed our stay and the kids loved the outdoor pool

everything about the property, really no complaints just that there were no pool towels and when asked the front desk they never brought any out and the ice machine did not

the bar closes too early

the parking attend to the luggage carrier to the check in staff room service dinning room staff very ffriendly i recommend anyone there

via third party and the staff never mentioned my $100 stay would turn into $200 including a pet fee

gym was being renovated

to firm for me, 2)fitness gym floor rug needed cleaning and buckled

pool need better clean up

pool and gym were opened

called for room service to change the tv remote

was close to the interstate and the indoor heated pool and gym was real cool

the pool and gym were open and they were taking extra precautions with covid

room service forgot something on our order, lady at check in could not find my reservation at

good location, gym and hot tub.

upon inspection, there were about 6 kids ages 2-5 in there, some in diapers

did not like that there was a wedding weekend happening so there was not adequate parking and the place they told me to park resulted in a parking ticket

no breakfast- no hand towels in room. no daily room service. pillows were flat.

pool being closed this truly was the only thing my kids didn’t like, it’s too cold for an outdoor pool but you can explain that to a 2,5 and 9

safety for your kids or anything could happen

there pool was slightly green. but other then that it was great!

everything, bar and restaurant conveniently located @ the hotel

very nice, it felt like we were sent to the room of stains - possibly because we were there with kids and almost stayed there with our pet before knowing that it will be an extra $100 per night

we were right across the hall from the laundry and the boiler room

my room, 118, was directly across from the laundry room

the gym wasn’t working and the pool was very dirty

hated the pool wasn’t open

dirty,no ice machines that work, no vacuum cleaners , laundry is stained, it says they have internet but they don't, can never connect

liked the friendliness of staff, cleanliness of the facility, and availability of the pool

my daughters loved the indoor pool and the roof too

room was very comfortable, and the bar and rooftop were a treat

loved the roof top bar and restaurant

it had a pool and a gym, but i did not have a chance to go there

the tub filled up , no room service bring tissue or take trash the covers were stained

the rooms were very nice and also the staff was great! the pool and bar area are a plus!

smelled like weed. tour bus with loud kids. stuck on heat, cooling did not work.

that we ordered a to go from a restaurant and my wife went to pick it up while i stayed with the kids

weekend parking lot is full

the fitness room was well appointed, and the breakfast offered a wide variety of items

room, food, gym, pool

and tastefully decorated; good gym facility, breakfast had lots of choices especially healthy ones

there is s bar and food

cleanliness, the spacious nice rooms, free breakfast in the morning, and spacious outside pool

pool room ac too cold!! heated pool with an ac cold like that makes no sense to me!!

nice indoor pool and gym area

heated indoor pool was great but the room was freezing

easy access, ample, free parking, a couple of nice restaurants just across the street

have free wifi,indoor swimming pool,computer area,mini store,and a restaurant inside

pool drained, bbq not working, breakfast not available one day, awkward process to get clean linens

pool looked green with algae, had the feeling of a run down apartment complex

i chose it for the kitchen in the room.

(we were taking breakfast back to the room for our kids)

breakfast was great bedding wonderful

gym was not available, due to renovations.

breakfast was a little expensive.

pool, gym all down

the gym

great pool with spa

gray bathroom, clean beds and nice receptionist! good parking lot. good laundry service.

very nice staff very clean really good breakfast

got exactly what i requested. real breakfast.

no hot breakfast

around it the pillows was to soft had to put them all together just to sleep in didn't like the pool was outside and kind of

gym

facility, the location, the staff, the breakfast, ease of getting in and out of the property

breakfast

the feee breakfast was great and the dining area was clean and nice

i also enjoyed the complimentary breakfast that they

location of the bar - right at the entrance. location and size of the pool - too small.

when we arrived there were kids shooting fireworks in the parking lot, but they stopped soon after

everything was perfect,my kids and i enjoyed the stay...

breakfast was a little disappointing especially for my wife who is gluten intolerant as everything

no pool towels

this hotel is everything!! awesome all around especially the pool area

nice size and clean room with view of pool. inviting pool and patio area.

i love the room, the balcony, the pool was nice. very cozy place. very quiet. place was great

gym was way too small, limited options

there is a mon-thu bar available in the hotel, and starbucks coffee is available in the lobby throughout the daytime

would love for them to offer a free breakfast. this would help out immensley.

the gym was probably one of the best ones i've seen in a hotel

location, free shuttle to and from stadium, and the pool. staff was super friendly.

pool,outdoor pool, lobby area, great rooms

room and bed and bathroom and the cable was great and i love the bar pool and the hole entire hotel was excellent

my kids were not happy

and the property provides a free shuttle until 10:30 pm

no regular bar tender

pool was not heated as expected when inquired before booking

did not like that i have to request for room service every day

it was soo clean!! the beds were spa comfy ..the food was amazing at the restaurant..

breakfast was good, fresh, well prepared, and available in good portions

the ugly construction going on pool was not operable spa was not operable

there was noisy part next door; small gymn & pool

i think the breakfast could have been a little better, but over all it was ok.

rooms are new and contain everything you need as far as a kitchen

also i went to a laundry mat to wash my clothes before my return trip home

and they need to upgrade the vending machines and laundry machines for machines with card

i liked that there was no pet fee.

laundry facilities are in desperate need of maintenance only 2 out of 4 washers worked and the

and pool

the balcony was nice but the noise from the generators or whatever was running at the gym area was so bad you couldn't really sit outside

would have liked a grab bar outside the tub.

no pool, bathroom floor was filthy!

they where out of coffe juice and no water cups in the gym and no towels

the pool was wonderful and the breakfast was great and u had restaurants around there and stores

morning the room had a terrible smell the window did close bugs flew in the don't offer soap for laundry the laundry card machine didn't work the fitness center was trash the manager was rude

i needed about the hrs of breakfast, checkout time and the hrs of the fitness center and indoor pool

the pool!

do not replace your linen unless your bring your dirty linen downstairs, they don’t provided a laundry bag to do this

my children always love the drury pool because you can swim from the inside to out

popcorn for kids was fun and a neat pool

it was very clean. the pool was nice to have for the kids.

the same goes for the morning with a lovely, hot breakfast, especially the homemade

decent pool and gym

however the guest who came down to breakfast with a cooler bag and proceeded to fill it with multiples of all of the breakfast items

disabled person's lift to the pool didn't work, they called maintenance but they didn't come out that day and fix the problem

tamara, at reception and breakfast was terrific

the pool was small

filtered water in fitness area & lemon water in the lobby

the pool area is always clean and well maintained, which makes our visits relaxing and enjoyable

staff so pleasant and positive rooms so clean and breakfast so nice

loved the pool.. staff was excellent

not much variety for breakfast

great breakfast!

the pool, gym and restaurant were not open

and the gym was closed

5) b/c of covid, no breakfast, no gym, no swimming pool

the manager was rude, and very nasty and disrespectful to customers, the gym closed it dont work and the pool closed he said they will never open it

no free breakfast as advertised, still saying because of covid, pool and gym closed as well

sewood), which was very nice with very comfortable chairs, a coffee & tea bar & water fridge

bed was super comfortable and the shower was super clean, also the room service food was great

we use their ev

we expected as i have always had for room service to bring new towels and make the bed

the bar not so great, but the bartender was nice