cleanliness, the spacious nice rooms, free breakfast in the morning, and spacious outside pool

i also like the small kitchen inside our room, which is very helpful if we have kids, to prepare meals for them

new, spacious, cozy rooms, kind personnel, great breakfast, you name it

close to hospital. great breakfast!

the property was amazing. we loved the kitchen in our room and the service was great.

there's is a free shuttle service from the

gym was ridiculously tiny for hotel of this size

great restaurant and bar area. great outside area.

loved the outdoor pool and gym

my kids love the pool

the location, shower, and bar area.

having to pay for parking, the gym was locked

guest noise late at night. pool filters weren’t on so i wouldn’t let my kids swim.

couch was dirty, and i was there was an indoor pool

was fresh and clean, staff was friendly/helpful, shuttle to nearby restaurants was reliable, and all in all a nice stay

the pool because it was so hot

we first got there it was food in the refrigerator and i was there for 2 days with 3 kids and i can’t get my trash taken out or new

able to do laundry inside the hotel is pretty great

the pool was awesome and we had plenty of parking and the location was perfect

and i wish all families to not spend their times there because you will not enjoy it if you have kids

may have a good gym

breakfast service exceeded our expectations

the parking can be a little hard

parking deck needs more spaces

breakfast was superb. parking was convenient. hotel was quiet.

free breakfast, heated indoor pool, great customer service, and free wifi

we did not check out the pool or gym

laundry is a little small

room, clean towels, clean sheets, attractive decor, clean pool, good breakfast, polite staff, free parking, near lots of shopping & restaurants

the breakfast was good

the restaurant and bar was luxury and the pool and spa stayed open late

had to put kids on the floor

shuttle service was slammed, so using your own car is very helpful

think the guest rooms are really small & the kids ran us away from the pool area

pool was supposed to be heated and was not, and for an early november trip with two kids that was a little upsetting

that there was no room service and it was kinda dead

were no onsite laundry facilities and the printer at the business centre didn t work

customer service is amazing great team from check in to room

limited parking on the side of the building. most of the parking spaces are behind the property.

he was so patient with the couple ahead of us and then us’ we had 3 kids so it was all a mess but he was so patient and helpful

the coffee machine at breakfast was broken :(

breakfast was good. served in a peculiar manner, but fresh, hot and tasty.

very beautiful stay and the complimentary breakfast is everything.

breakfast options (hot and cold), comfy bed, checking out was easy, all the staff were friendly and

the pool wasn't open.

breakfast

liked the breakfast it had several varieties and the staff were friendly and helpful when we needed anything

pool was closed for cleaning and we didn't get to use it which we were looking forward too

hotel staff were amazing and helped me check in early, breakfast was excellent and it was very close to restaurants

wasn't the season for the pool to be open

everything you need is right there food drinks right there you don t have to go looking for a bar it was our 2nd time there within 4 months so yeah we love it

best gym ever!

i ordered room service for breakfast and the food was really good

i didn't like that the pool was outside

the hotel looks exactly like the pictures i love their gym

the kitchen was devine

the trash cans could have been bigger in the kitchen.

full kitchen with dishes, pots, pans, separate room for the kids and private space for the parents,

room was the loft and my children and i loved this room it was clean it has two full baths and a kitchen it felt like home

i loved how great the staff was from the front desk to the room service.

they don t do room service

staff was excellent gym exceeded most hotel

amenities could ve been better, shower gel rather than bar soap, actual coffee rather than decaf and black tea, the ice machine on level 2 didn t work

however, i was disappointed tgst the full breakfast bar st this location did not have turkey meat products on re buffet

also, to me this is not a place to vacation if you have kids we got room complaints and was told if we keep up the nose we would have to leave

no microwave breakfast wasn't good the last day but excellent the first day.

didn’t like that on the floor that i was on it was some very unruly kids that were screaming fighting and running up the hall knocking on peoples

bed suite w pullout couch was to sleep 4, 2 adults and 2 kids

didn’t have a hot breakfast

clean place, has nice breakfast

i understand covid limitations but other hotels still provided room service and bagged breakfast and much more pleasant wrlcome

gym was a bonus

staff was very friendly and helpful. breakfast was awesome.

there was no breakfast like it stated and no room service at all

reception staff was helpful and friendly but the bar man was rude, unhelpful and had no customer service skills initially until i told him off then

cleanliness, staff,the pool was clean

and my room overlooked the pool

bar had a small selection of beer and wish it had just a little more would have been nice

also the bar was great

the water was brown when i tried to run water for my kids bath

the indoor pool was heated and that was pleasant

there was a courtesy shuttle that would bring you anywhere within a 2 mile radius, which had everything you could ever

as the ice machine, pool and gym so people were coming through talking really loud as well and kids was running down the hallway

the pool

hated the pool wasn’t open

trash and laundry over following on multiple levels for the two days we were there and halls smelled of

also, shane, front desk associate got me an early check in, 3 hours early

the pool was really nice, and the rooms are spacious.

and i had to wait till the girls got back from securing the pool

well located for what i was doing, the gym is well equipped, the breakfast was ok

we loved it breakfast was great can’t complain about nothing we will be here again with our kids next

) indoor pool, gym, free parking, and great staff

pool it was super cold have it heated would better for winter since it’s already indoors the kids just got super cold and didn’t want to swim long and that’s something the really wanted to

breakfast, pool, great hospitality.

my kids loved the cold refreshing lemon water waiting at the front door when we arrived and fresh

really nice hotel. great breakfast. great location.

breakfast ends too early on the weekdays.

perfect for the kids

our kids were disappointed

there was bags of laundry everywhere from housekeeping turning rooms

i took the opportunity to use the laundry facility this time, as well

it might have been easier just to do laundry ourselves to ensure we got them all back

laundry machines are unreliable

the laundry machines are often broken with no out of order signs

the kids stayed occupied and the parents could relax and socialize

i would suggest listing the pool hours somewhere.

lounge area, pool, pool table and outside patio were excellent for our large group

the atmosphere, bar area was a great vibe!

not a big fan of the whole “hotel lounge bar scene” but the aloft was near family so i chose it

my kids could have easily slip and fall, get a concussion or even worse, electrocuted

the king suite with double beds was so spacious. the bar tender was customer experience focused.

nights the bar felt quite full still and it would’ve been nice for the bar to stay open and music to

kids running in the hallway at 12 in the morning.

shuttle drivers was friendly and knowledgeable about great place to eat

rooftop bar closed sunday.

especially for kids or elderly

just my luck i visited while there were a lot of kids on the property

i heard kids running around at 6am and the air conditioning made an ongoing squeaking sound

roof top bar was perfect for the early stages of fall. hotel has a euro feel.

kids loved how big the room was and we loved how we were able to be separated for privacy

i wish the shuttle could of went a little farther

breakfast had potatoes, indoor pool

of kitchen staff cooking food

no room service, the swimming pool is hotter than the hot tub.

the gym is up to

good basic breakfast; great gym

the breakfast buffet had a good variety of food and was most importantly fresh

it was quiet and the breakfast was decent

breakfast was great

breakfast and location

friendly staff, updated facility, great breakfast, really great room and comfortable bed - i'll be back

on site laundry facility a plus

sleeping area with pull out couch and extra tv our kids were very comfortable they also offered a laundry room with free usage to the machines which helped us out

swimming pool was closed due to the covid-19 and one of the elevators was not functional few days

the room was spacious, they have a restaurant and bar inside hotel

clean rooms the bar area was a nice ambiance

i hear people complain about the bathroom being unlocked but i went with kids and won’t want to worry about them locking themselves in

of family of 5 (1 infant, 2 other kids) so i reserved a king with sofa bed, but got a king with two chairs instead

in the pool and while it could use a little cleaning it was really big and felt private and the kids loved it

love the rooftop bar and lounge area

they let us do late check out, which gave us ample time to relax and restore as we were facing two more days on

the pool was out of order and wasn't made aware of that.

the pool was closed the second night we stayed.

my daughters loved the indoor pool and the roof too

the workout gym was also great with equipment needed

the bar was nice and the outside area was also nice and clean

ambiance the fire places the pool was warm and the jets everything

i wish the pool was a little warmer. not a big deal though.

nice lounge and snack fare at the bar area!

i d also say that the restaurant closes fairly early, and room service after the restaurant is closed is non-existent

pool heater was broken so we could not swim and it was beautiful weather.

that there is no room service.!!!!

i was told the roof top pool was heated and it was not.

room service needed to be requested

complementary coffee, good gym, friendly people, great locations

the pool and view are very nice, the hotel is very clean and beautiful

pool and spa onsite was great

was, i will be back for sure, awesome place to stay and the hot tub was great as well and the gym facility was a big plus also 5 stars from me and the

was disappointed that the spa, pool, gym were closed

large comfortable room and awesome breakfast

i like the hotel shuttle, pool area & safe location

clean, fantastic room, nice pool

desk staff very helpful and friendly, breakfast more than enough, room very clean, would recommend this hotel

adequate space, also had a kitchenette which was up to date with a dishwasher. free breakfast

room service could have been better

good location for restaurants , upscale shopping . great spa and indoor pool

there's a small pool located a the spa, however no fit for kids

dirty ugly, hidden indoor pool only, - no outside pool while all the space exists no soul !!

i had ordered room service and the food came out not so great

the pool was amazing the breakfast was wonderful and the staff were incredible

gym and restaurant fia. cyle at reception is a star.

i asked for a late check out since i checked in at 2am he says no

the pool wasn t ready & it was hard to find parking

t that the weather was good for the pool)

pool was not available but it said it was when i booked.

the pictures of the pool on the website is not why the pool looked like when we went

the room and pool area

no pool access and there wasn't a microwave in the room

bar service, room service was also poor room never got cleaned no tea coffee because of this

said it had free shuttle service and it doesn't

the time the free breakfast ended was too early for me.

(even got in a good little workout in the hotel gym

they lied on the website about free shuttle from airport

breakfast over to early

the pool is very small and only 3 feet deep, you couldn’t swim in it

i love the gym, car service for nearby areas, and friendly staff.

the bar on the roof top was amazing

also, the rooftop bar was great

7) the gym and pool were terrific

the whole hotel was very nice and clean. kids loved the pool stayed open til 11 o clock

the pool and the breakfast was delicious

i like the pool area and the place should have a steam room

the pool heater didn’t always work. the decor is a bit out of date.

beds were very comfortable and the kitchenette with microwave was very useful because we could heat our leftovers conveniently

indoor pool was a plus

was great and the pool area was clean

is a beautiful hotel, great mini-gym, indoor pool and posh bar area

i enjoyed the pool and also the fresh water in the lobby with the oranges in it’ honestly i’ll probably book

the people that stay there the the breakfast coffee the tea the way was laid out for us to the pool area it’s beautiful warm sitting areas in the lobby the restaurant the bar there’s nothing

kids outside smoking. horrible customer service by valet. loud. unorganized.

to covid-19 the bar, restuarant, pool, rooftop and gym were not open

they extra fees were unexpected and they didn t offer free wifi

you had to pay for wifi in your room which made no sense for the price of the hotel

property was beautiful, rooms very clean, staff nice, nice bar & the rooftop was a vibe to remember

clean room and gym

gym a bit basic

the gym had a nice variety of machines for a workout

nice gym

room, gym

i think clean them boys were very nice to both my husband and i and my kids we really enjoyed our time i will recommend it to friends and

location and the bar staff was excellent. lisa and sue were exceptional. outstanding.

the price of breakfast was very expensive. other than that, everything else was great.

love the bar and location of hotel being adjacent to the lenox mall

room service staff maids just bust in the room after ringing the doorbell and knocking for one

wish we checked out the pool but we didn’t have time… but pool area was nice and clean free of leaves and trash

breakfast could have been better

quiet great location nice size room temperature pool parking and location location

cleanliness and hospital and pool was super clean

pool, location, free parking

the breakfast and bar facilities we moderate

i liked the hotel and the pool and the staff was so nice and outgoing

the indoor pool was great

the pool and gym were open for use but the on site restaurant was closed due to covid

it was clean nice area and me and my kids love the in door pool

tried to use the fitness center

would have liked a larger room i m a somewhat of a claustrophobic the pool and the spa was not accessible

the pool and pool bar were fantastic

everything accept room service

the pool and pool bar were fantastic

the gym was nice and there was also an indoor pool

great parking and nice gym

kids enjoyed the warm pool

loved the pools, nice gym and impressed with

the interior of the main lobby was really nice and the indoor heated pool

the pool was closed

nothing other than being cold while at bar downstairs from air coming through front hotel doors.

the indoor and outdoor pool! great breakfast selection

need a cooler work out room. very hot inside pool area.

the view, closeness of everything, inside pool for the kids. manager reception was a treat.

loved the personal shuttle they offer! very conveniently located to shopping and restaurants.

the lobby bar had delicious food and drinks

excellent service, room facilities and gym! all you need for a great stay in the cool

the wifi was a bit slow. but not too bad. overall it didn't give my work considerably

room service could have been easier to order

kids and i loved the comfy pillows and blankets

friendly staff, nice room, good breakfast

pool size

the pool was too small for the number of guests.

were a good size and plenty of room with 2 young kids

breakfast bar didn’t have a variety of options

breakfast and bar

needs more variety in breakfast. excellent pool.

really enjoyed the bar from 5

pool was not open, the gym facility was not open, the breakfast bar was limited

the bed was comfortable and good breakfast

the indoor pool was the perfect size for kids to play

breakfast near food places

little meat options for breakfast.

very clean has a gym and hot breakfast and coffee all day

the pool, gym and restaurant were not open

no free breakfast as advertised, still saying because of covid, pool and gym closed as well

there is a gym, as advertised, but covid-closed

was offered on the booking page was not what the hotel offered, for example the gym does not exist

the manager was rude, and very nasty and disrespectful to customers, the gym closed it dont work and the pool closed he said they will never open it

gym was too small, need to add a water cooler in the gym. add bottled water in the rooms

en has peloton bikes although they weren t working when i was

the food to your room super quickly - great location in buckhead - small but well equipped gym

aesthetic and decor was lovely. pool deck was perfect and quiet. walkable to buckhead.

breakfast was overpriced. and the mandatory valet parking charges were excessive.

the noon check out time makes it most appealing to me. the gym was fantastic as was the staff.

eeseburger) was so salty i could not eat it

in morning when we checked out we re hoping to have breakfast restaurant was closed

room service twice as it was included in the price of the room

booked a room with breakfast included but this actually came with conditions attached

breakfast was great the staff was really friendly and polite

the room was clean and spacious with a small kitchen and the bed was comfortable

the only disappointment was the pool was closed for renovations

i like the property, however the gym could use weights.

i stopped at night to talk to the front desk and ask for a late check out

the kitchen staff will provide ice upon request though

breakfast

of choices for breakfast

the water in the gym needed to be refilled.

gym machine are broken

fitness center/gym is saaaaaaad hahaha

breakfast was ok but not all that

the breakfast was amazing.

didn't like that pool wasn't open wen i booked this room it said it was opened and i asked for suite they said i

the pool was not open until memorial day weekend.

quality of the rooms penthouse style with 2 queen beds and 3 tvs and a full kitchen location close to alot of shopping and

the dining room smelled awful - we could not stay for breakfast. the kids were gagging.

in was nice but the last nite we had problems where they called the police because of the kids was playing plus they wanted us to be quite in the rooms because the people on first floor

nice clean place... across the street from some strip clubs so not an ideal for kids

could have a lil more choices for breakfast than cereal and waffles

good room and breakfast. friendly staff.

ordered a budweiser at the bar on saturday and was told they were out

i asked for a shuttle to the brookhaven station at 9:45, they disregarded what i said and mandated that i had to

all good. it would be nice if courtesy shuttle was back in service .

we also liked the bar but it should have longer hours

location, nice lobby, gym was decent, easy parking

bar and restaurant

also the breakfast bar was grossly overpriced and very limited, even for atlanta

my son would of enjoyed the pool, but i understand why it wasn't open.

the room and pool

what i didn't like only because of covid-19, but hopefully the next time i visit, the pool and fitness center will be open

very nice my tv didnt work in my room so they moved me to another room without asking i needed a late check out they granted that my stay was perfect will stay again

almost sounded like laundry noise but it wasn’t the ac and it never stopped

pool is outside and was clean and nice

location,free breakfast.

the breakfast was terrible

breakfast was amazing and the gym was in good shape

that the gym closed at 9 lol that’s the time i usually work out after work. oh well.

was not clean, the beds were very very uncomfortable, the floors were sticky, the gym was closed for our stay because of a spilled water dispenser that would have taken 15 mins to

clean comfortable rooms. good hot breakfast. very nice staff.

free parking, wifi, good breakfast, early check in, and late check out

she found me a conjoined room which made it easier to watch my kids and have my privacy

of course because of the pandemic there was no hot breakfast but that was the only drawback.

my wife, kids and myself all had a great time

pool and gym lovely and never overcrowded

hotel was clean staff was very nice and good breakfast great location

impressed with the gym equipment in each room - an unusual idea

it's very clean, gym is well-equipped, beds are comfy

called and asked if the hotel had ev chargers like advertised

gym equipment in the room was really nice

no free breakfast but that’s okay

breakfast was fantastic and the bar staff was great

too many unaccompanied kids running around and in way of people/pool

ordered room service for the kids one evening and they told us it would be approximately 35m

breakfast was just okay, but we did show up around 9:30.

starting with the check-in process, and we can't forget the first class room service

longer weekend room service hours

is clean and with the gym and swimming pool is a good bonus, the rooms have usb ports at the side of the bed to charge

pool needed to be cleaned and the outdoor furniture cleaned and repaired

the bar in the hotel was closed and we were looking forward to that at the hotel

the front desk staff was very helpful and friendly. the kids enjoyed the pool.

lot of kids running back and forth

location was awesome room was awesome breakfast was awesome staff was awesome

bar staff didn't speak english or were unfamiliar with cocktails, so they had difficulty

the hotel overall was clean and a great experience, esp with an indoor pool!!

there was no phone by the pool to call the desk and i wasn’t going to leave my kids unattended

didn't have grits for breakfast.

pet fee was $100 and there was a $10 charge for parking. found these charges to be excessive.

did not include anything for breakfast

unfortunatley, the kitchen was closed and pool open from 930 am to dusk

top was for valet but i was able to park there on sunday the thing that made me mad is i had my kids my son is 4 years old

ease of check in plus late check out given

were surprised that room service was offered in such cheap and flimsy fashion

the signage was not good. it took me a while to find the fitness center and pool.

pm) the cleaning staff still knocked on my door at 11:30 am

delivery fee for room service, is that really necessary

nice staff , hot tub and pool , room service , big bath tub

i spent most of the evening convalescing from a marathon, the bed and the wifi connection were awesome, as was the hotel's proximity to the restaurant we almost made it to

didn’t like that the king room didn’t hv the balcony but the double room that my kids were in did have the

overnight getaway w/o the kids in 6 years

the breakfast was good the only thing missing was grits and biscuits and gravy

late night room service menu not very

customer service at the bar by shavon

confusing layout. no room service. price

had my kids with me and i found it to be very family friendly

the rooftop pool and and bar was amazing

the room was clean . gym was very nice.

my kids and i stayed there last week and any parent knows how stressful a move and teenage kids in a

that the breakfast isn’t free but it wasn’t a big issue

would be nice to have some kind of free breakfast

we will be back next year ud83dude01 the staff were really kind and the gym and pool were very nice

room service was not provided as was indicated on hotel description

breakfast was excellent, room was clean

gym's only weight-lifting equipment was completely broken and unusable

ice machines were not working, there was no room service offered, starbucks was closed, no vending machines i expected to have some of these

no pool was available for the kids

dairy was in all options full kitchen but no utensils or cups and no real food items in the shop - just junk food - needed to

the breakfast was good

room was very clean and accommodating; continental breakfast was ⭐️⭐️⭐️⭐️⭐️ with different breakfast meat every day complementary

breakfast

location breakfast rooms that accommodate extra people

negative it was still closed and the room service knocked 4 times about check out when we was granted late check out

the wifi was very spotty and kept dropping.

room was very clean and indoor pool was great

the parking lot had some trash in it.

good breakfast

the staff was great. breakfast was fantastic.

price of the room it seems that a free breakfast would be allowed

had to pay for breakfast when it should have been free

the price was far more reasonable than similar properties in the area when we were there, the pool was refreshing (we were there during the summer), and the staff were all-around awesome (-)the pool was closed and there was no outdoor sitting. a courtyard would have been nice. (-)wished the pool was open, but it's early in the season. (+)as far as we are concerned there was nothing to dislike, just wish the pool had been open (-)pool was open and the fact that you have to pay for parking, but other than that we were very (-)the pool didn t have enough chairs & tables (-)no indoor pool. (+)location location location. the pool was great! (-)no microwave in room and pool was closed (-)pool was not available. (*)concern i had was with the pool

that there wasn’t a free breakfast for the price we paid for the room.

the breakfast times were not clearly displayed on the sign.

00 understood that there was a pet fee for my cat

to the corona virus there was no hot breakfast, however there was a grab and go bag with a large navel orange, bear claw, protein bar

dirt, stench, cockroaches, dirty laundry, noice in the street all night, feeling of insecurity

we enjoyed the breakfast; eggs, sausage and fruit.also the small ( choice) waffles

also appreciated the early check in that they were able to accommodate at 10:00 am in the morning

the breakfast line was so long

since they have a guest laundry, you would think they would provide a change machine or at least have quarters available at

gym was basic

laundry definitely needs upgrading and fixing because i tried washing and then it suddenly couldn't