pool was dirty and closed they lied saying because of covid then i had my husband call then they

that you can do anything about it but the area around the pool is pretty small and there are very few chairs

pool was clean, as was the pool apron area

pool was dirty

said there would be a pool and that was an important factor in our choice

the breakfast was awesome

people and pool were awesome. nice

breakfast, laundry facility and room esp bed

also the gym is not so good

clean, allowed us to do an early check in, but had to call repeatedly, good location, close to shops

great amenities, gym, neat breakfast room and outdoor pool

) we also liked the complimentary breakfast that was offered

spacious that our room came in, the hotel had a cleanliness smell to it (as if someone just did laundry with some fresh smelling fabric softener

and the lack of towels for the pool

outdoor pool and one rude staff member

clean quite small but important detail like late check out 1pm fitness room n many more

amazingly clean rooms ,awesome breakfast, extremely accommodating staff

vending machines were broken and the laundry facilities were broken as well

the elevator to the laundry was inoperative for our entire stay.

i am always satisfied when i visit this hotel. i really love the hot breakfast and clean room.

friendly staff, location, gym

first floor rooms have a sliding back door to the pool area and grounds which makes it perfect to walk my dog (ada dog)

big clean pool. the young ladies who check me in are always pleasant.

friendly staff at check in.... gym and the 9pm late check in bourbon & water

the bathroom shower in the room they gave us had mold in it & kids kept running up and down the halls knocking on my door and the other guests doors

property has pool, grills, tennis courts, gym, snacks, laundry, full breakfast

i had to have a kitchen because i'm vegetarian and it has a top range a full size fridge.

kitchen had all the utensils and appliances, rooms was nice and spacious, mattress was very

missed out on the pool, bball/volleyball court, firepit and grill

basic kitchen utensils are available in the room

also, i called to ask if they shuttled to verizon amphitheater before i booked and they told me yes

the outdoor pool was closed and there was no pool inside.

front desk and also staff that works at the breakfast bar is so polite and accurate about everything

pool was small, but i wasn't there for swimming.

everythingwas great! staff was helpful. breakfast was great. 12pm checkout time was helpful.

the breakfast was the best part!!

the pool was closed

room was huge couch fridge bar vanity nice bed

overall still a nice place to stay just felt the bar has been lowered to cut some corners

the rooms were spacious and very clean, breakfast was great

unique with gym inside the room, nice location around alpharetta

the gym is well equipped and the in-room fitness equipment is a definite plus

very modern, a gym plus exercise equipment in the room

gym and having equipment in the room

gym and cafe downstairs as well as the rooms having stretching mats, ironing board and iron as well

upon inspection, there were about 6 kids ages 2-5 in there, some in diapers

location is great! clean with a nice bar and restaurant

take showers in the bathroom and also there was no microwave in the in the motel room with small kids u need a microwave is a

i also wish the hotel would separate 2 person rooms from people who have kids or multiple

no room service. no tub.

bar food menu was disappointing- same menu as the upscale restaurant

lovely hotel and friendly staff music on in the lobby bar super comfy beds

wish the pool tiki bar would be opened and provided appetizers

the fact that it’s brand new and the gym was exceptionally clean

wished there was a mini bar in the room

pool was limited capacity due to covid-19

if i had to pick a negative, the pool is a little small and they could provide more pool side lounge chairs

hotel was beautiful and well appointed with bar and restaurant

we didn't use the fitness room but there were a few people in there every time we went by

beautiful lobby with a nice bar that get pretty busy on evenings, great drinks, has a starbucks attached to the lobby although

very clean, comfortable beds, great breakfast, a great experience!

late check out

room clean, excellent breakfast, early check in allowed

good breakfast; good view outside of the hotel.

good breakfast, tea & coffee available all day

the outside courtyard, pool and sport court are really lovely, my kids loved it

both gentlemen i encountered from check-in to check-out‼️ the breakfast was a big hit for my kids and i, as i didn't feel like making breakfast every morning

the kitchen was absolutely helpful as we stayed more than a couple of days

staff was very friendly helpful and welcoming, the rooms are clean, dishes with dish washer, pool area with grill and so much more

large rooms, clean for the most part - no bugs not one, free breakfast, and great location.

unfortunately, we didn't make it to breakfast

i wish the gym had more comfortable mats to workouts on.

the gym was good, newer machines, weights, and mats

gym was also clean and very well kept the hours were great

only meat option for breakfast was bacon for both days i was there

we used the pool and fitness center also, which were great

the last complaint is that the pool had not been skimmed at all

breakfast perfect friendly & helpful staff

grab and go breakfast

the nice grab and go breakfast was excellent

i wish there was a hot tub and the pool could have been a bit warmer.

breakfast was exceptional ud83dudc4c parking was easily accessible to the lobby and amenities

easy access, ample, free parking, a couple of nice restaurants just across the street

pool was a bit small compared to the pictures on the website.

complimentary guest pass to the life fitness gym.

hot breakfast with wonderful selection

was spotty people using the pool trecked all of the water inside from pool to corridors in public space to elevator to room

kitchen had stove, microwave, full-sized fridge, dishwasher, cutlery, pots/pans

the receptionist staff (jose) and the kitchen staff were so nice and friendly

they have a coin laundry ($1

laundry was not functioning, and the breakfast was routinely quite limited, not replenished timely,

i did see a mini workout area (gym lol) that i wasn't able to try out but it looked clean (there are only 2 treadmills and a few

breakfast was fresh, hot, and plentiful

location, but that's hard for them to fix. gym is tiny.

breakfast was delicious and the eating area cozy yet modern

beautiful lobby and lounge area. complimentary drinks and breakfast.

i had a wonderful time and even the indoor pool was open

no room service on sundays.my son was looking forward to ordering room service.

spacious parking

hotel was in a great location especially when traveling with kids

location and gym

had shuttle service that was great to and from the amphitheater

no hottub at the pool

everyone was very nice and in a good mood, we used the shuttle, excellent and the breakfast was great

shuttle to concert. frank, the driver, was great.

pool was not in working order.

the bar wasn't stocked sufficiently out of several top shelf brands

the microwave was broken and the laundry room was out of order

breakfast was terrible. bar was closed before 9pm on friday night.

no laundry pickup during weekend

the spacious rooms, the endlessly helpful staff and the outdoor pool area.

just the whole vovid 19 . ithe bar wasn't even open .

ev chargers (2) was helpful, leaking shower, no coffee in room, no amenities for bonvoy members, no

the pool and bar were closed - this was disappointing

clean spacious room. excellent location. courteous staff. loved having pool table in the lounge.

location was amazing, the lobby was beautiful, the breakfast was amazing, and i loved how the room had everything i needed for my short stay

everything was nice and very clean. breakfast was amazing and the staff beyond nice.

room was nice and clean. enjoyed breakfast, great staff and closeness to shops

great breakfast, nice rooms.

the staff are very friendly and professionalthe breakfast is excellent

the pool was cold

loved the spa tub

the breakfast was tasty

no towels in the pool area. breakfast options were not as plenty as i thought they would be.

my daughter loved the pool & the waffles at breakfast

i return here for business often and the rooms are always clean and i really enjoy the pool

the breakfast was great and that lady working in there kept everything filled up and kept all the

breakfast was great there was indoor pool and gym that was really nice

heated indoor pool is amazing!!! and they have a large breakfast to pick from

heated pool was a great time too

breakfast

breakfast included is always a plus

staff. beds. great showers. great breakfast

there was a hot breakfast and it was excellent.

odd laundry detergent

i asked the front desk about it and said when they do laundry it triggers the fire alarm to go off

the gym smoke detector was chirping, not enough dumbells only 25 and 50 lbs

bed was harder on my back and the pool wasn't open because it's april.

beds were comfy pool was nice

breakfast was just enough to start the day

room overlooking the pool was nice

the pool wasn't open, uneven floors due to

washing hand basin.gym not fully functional and the pool was dirty.

though it’s late, she still allowed us to use the chair next to the swimming pool to sit

the pool

gym had decent equipment for being small

comfortable bar and dining area

pool, room, location and cookies and restaurant parking

too many add-on fees to room service

the attendant behind the bar was closing up as we returned from the reception and she opened back up

onsite guest laundry

binder in room and sign on laundry door said desk can make change but manager refused to look and said we can just use our

gym used for const

they cut off the juice machines after breakfast lol

for breakfast the hotel serves waffles

location. cleanliness and staff - breakfast was delicious

pool needs cleaning

breakfast was pretty good

no breakfast due to covid-19.

the pool was upkept and indoors which allowed us to go at anytime despite the weather

breakfast was amazing

the restaurant in house was pricey and not enough of a selection for kids

breakfast is a full breakfast and not just juice and muffins

no laundry facilities for guests. very inconvenient

kids from some team were all over the lobby going up and down the hallways

everything! the bar was so nice! spacious room, absolutely loved the shower!

pool closed

very friendly with a great salt water pool .

pool was closed

we paid for the breakfast bar and it was really something that you don’t have to spend money on like a continental

so clean and well cared for. staff was super. breakfast was above and beyond.

exceptionally friendly and helpful staff. the children loved the breakfast options.

and foremost all the employees from the front desk, housekeeping management, breakfast manager to every other employee i had contact with while staying at this location

the bed was super comfy and the breakfast exceeded expectations. we will be back!

great breakfast

the breakfast was wonderful, with a large selection and very tasty

the breakfast was great.

know it's hard to know how much food to fix for breakfast

also, the breakfast was amazing

clean convenient quiet. comfy beds, good breakfast and kool staff!

my husband and i both need a bit of caffeine before dressing for breakfast

breakfast was 'self serve' and terrible

breakfast needs an improvement

staff was very kind and helpful. breakfast was great. it overall was a great stay.

the front desk staff, breakfast attendants, and housekeepers were all exceptionally friendly!

kids loved it. hated leaving.

in hotel pool was very cold - even though it's georgia, a heated pool would have been

my adult son was disappointed that there wasn t an indoor pool.

great pity the hotel did not keep pool open; as it happened, it was 70deg

everything was perfect and full breakfast that was delicious

cleanliness of the room and the staff especially the breakfast was much better than what i had

bed and pillows are extremely comfortable and free breakfast is delicious.

yes, pool was not open.

would prefer to eat the (included) breakfast without the kitchen staff all buzzing about talking to eat other and eating and drinking

the pool was clean and enough for my two kids to splash around and get tired

indoor pool was not available due to the water was ice cold.

everything was great! breakfast, gym, rooms, staff!

inside pool worked well as it rained the few days we were there

staff was extremely friendly. great breakfast offered in the morning.

pool closes to soon.

the pool had a chemical poured into it right before my children and fiancee jumped in but no signs

there was a pool that was open and not busy like you’d expect for 90 degree days

the pool was also very

excellent customer service breakfast was great n delicious !

the staff and the breakfast was awesome

pet friendly no pet fee

washer was broken so i could not do laundry

laundry facilities

not a big place to for laundry.and no smoking area that is covered out of the rain

pool and workout area well kept and great breakfast

had issue with room key opening the fitness area, but staff let me in

the breakfast was okay and comparable to the breakfast st other hotels

24/7 coffee and cookies fitness room

nice staff. heated pool. free parking. nice breakfast. ease of getting in/out of area.

employee that served in the breakfast area

we were only there overnight, it was very comfortable and breakfast was good. great value

turn off fox news during breakfast. who needs to listen to that!?

breakfast was great and mama fran was the best

breakfast was amazing

very loud doors slamming kids screaming. bathroom very outdated

loved everything was ready for our stay , clean and safe kids loved pool. very clean comfortable

very happy the indoor pool is open again.

chlorine in pool seemed very strong. why is there no hot breakfast on mondays?

the room was guiet the breakfast was great everything was clean

breakfast was good and the location was great.

was a little expensive and the pool wasnt in use even there were no signs

breakfast buffet was refilled

was next to the laundry room

very accommodating with pets and an early check in

i paid too much money not to feel safe with my kids

the people above us let their kids run all night and it wasn't a peaceful night

good breakfast as well

heated pool, clean and comfortable

need more options for breakfast

great time with family around the pool. good breakfast. staff was wonderful.

the full sized kitchen & fridge

pool looked green with algae, had the feeling of a run down apartment complex

the room was spotless and huge and the breakfast was awesome

it's just me but the dark color rugs need attention. not many options for breakfast.

the neighbors slamming the door and kids running around in the hallway

everything was perfect,my kids and i enjoyed the stay...

local shuttle to restaurants and shopping was crucial and used often

no extra charge for late check out and early check in

friendly staff. very helpful. clean comfortable beds. good breakfast too

indoor pool

very cozy lobby and bar area. the rooms are clean and the beds are comfortable.

bar was good

to a complication at check in the attendant gave m complimentary breakfast

clean. starbucks and nice bar /restaurant im lobby. great location.

the pool looked inviting but did not get a chance to get in

the pool and the workout room wasn’t open.

facility, the location, the staff, the breakfast, ease of getting in and out of the property

the feee breakfast was great and the dining area was clean and nice

came specifically for the indoor pool it was perfect

swimming pool was closed due to the covid-19 and one of the elevators was not functional few days

the complimentary breakfast was awesome

24/7 fitness room and laundry room

staff was friendly and courteous and we enjoyed the pool and sitting areas outside

on site laundry facility a plus

omelets are wonderful. kitchen staff was great.

the kitchen manager kip rhone came to our table and made us feel so welcome and made sure we had

i wish the shuttle could of went a little farther

king bed with sofa bed room afforded us the privacy that we so miss when we travel with our two kids

the hotel is close by the mall and other stores and restaurants. i like the gym and pool area.

i also called for late check out and again, staff was helpful and professional

i liked the location the lobby and the gym

they gave me new room but after 7 hours drive with my kids i had to pac again

room service

i really enjoyed myself. love the room service.

i liked that there was no pet fee.

also i went to a laundry mat to wash my clothes before my return trip home

and they need to upgrade the vending machines and laundry machines for machines with card

laundry facilities are in desperate need of maintenance only 2 out of 4 washers worked and the

staff also told me i did not have meals for me and the kids included and i showed them my reservation with breakfast included

the atmosphere, bar area was a great vibe!

super clean, nice staff, indoor pool just deep enough for my kids.

lounge area, pool, pool table and outside patio were excellent for our large group

not a big fan of the whole “hotel lounge bar scene” but the aloft was near family so i chose it

the room was beautiful the breakfast was good the hotel was clean

breakfast area got pretty messy

breakfast finished too early. (though i'm not an early bird) gym was borderline terrible.

the pool was unavailable.

+ large and well furnished rooms + pool + good breakfast

had to move rooms due to someone kids on the top floor running around

there is a mon-thu bar available in the hotel, and starbucks coffee is available in the lobby throughout the daytime

gym was under construction at the time...

the pool could have been up and running, but it didn't make or break my visit.

then at night there were kids running through the lobby playing and climbing all over the furniture as if they were at a

breakfast was fair and good

pool out of service

rooms are new and contain everything you need as far as a kitchen

there was noisy part next door; small gymn & pool

stay in home2 mostly every where i visit everything about is great clean breakfast is awesome and the locations always seem to be right where i need them to

the staff at the hotel were very friendly and attentive! spacious room and a very good gym

i heard kids running around at 6am and the air conditioning made an ongoing squeaking sound

the patio/ bar was an excellent touch

just my luck i visited while there were a lot of kids on the property

the rooftop bar has tasty churros and a beautiful feel

pool was open for kids to enjoy. breakfast and kick back were amazing.

the breakfast was bad bad bad

pool was open for kids to enjoy. breakfast and kick back were amazing.

filtered water in fitness area & lemon water in the lobby

the pool was very small but kids would still enjoy it.

it might have been easier just to do laundry ourselves to ensure we got them all back

there was bags of laundry everywhere from housekeeping turning rooms

laundry machines are unreliable

imho if they add a shared laundry somewhere with cvc or other external provider you can literally live there like your home

the laundry machines are often broken with no out of order signs

buffet breakfast

the pool was freezing cold

and they offer a variety of cereals for the kids

the environment is amazing and the gym and swimming pool.

it was very nice of convenient kitchen and huge refrigerator

the room was clean and the breakfast was delicious. the gym was also equipped and clean.

it was all nice. kid loved the breakfast and direct tv.

breakfast was good

gray bathroom, clean beds and nice receptionist! good parking lot. good laundry service.

told us pool was closed

clean, quiet, relaxing, great full breakfast, pool, gym… i will definitely be staying again

breakfast was great

the should stop people from the gym from getting brake fast without taking a shower or warping off sweat from working out

breakfast

the breakfast buffet had a good variety of food and was most importantly fresh

it was soo clean!! the beds were spa comfy ..the food was amazing at the restaurant..

kids running all over the place

we had to settle lesser room , which was upsetting because we had kids with us

kids running in the hallway at 12 in the morning.

or place to purchase snacks or drinks besides bar on premise which is terrible for having kids

nights the bar felt quite full still and it would’ve been nice for the bar to stay open and music to

however, we could hear people talking late into the night, possibly from the pool area.

one swimming pool in the hotel and suitable for family as well

pool wasnt open no housekeeping service

-good wifi -good

no indoor pool, only outdoor one, but weather was too cold

the cleanliness question it pertains to the parking lot as litter was evident with overflowing exterior trash cans and cigarette butt container

dryer in laundry room left clothes damp even after drying them for over an hour

additionally, room service response time could be faster; quicker attention would make the stay even smoother

gym

the parking lot could of been a little better.

that i had to pay 12.00 for room service. parking was awful

i ordered room service for breakfast and the food was really good

hilton's restaurant, food excellent, bar great

nothing will be back. didn't use room service as prices were high.

darleen at the bar was awesome!

kitchen in room, the staff , elevators, tv was huge, bathroom , doorbell for room, organized, extra

the pool was closed but will open on memorial day

breakfast closing at 9am

i did not like was the gym was not fully equipped as i saw online and the fragrant air freshers kicked up my allergies

kitchen area looked a little sketch

everything was so beautiful. my kids loved it.

but, the kids still enjoyed themselves a little bit

the shuttle driver was driving very fast and reckless.

this was my kids first time in the crown plaza and i set really high expectations that were not initially met

there was a indoor pool as well