the pool, gym and restaurant were not open

was offered on the booking page was not what the hotel offered, for example the gym does not exist

5) b/c of covid, no breakfast, no gym, no swimming pool

and the gym was closed

no free breakfast as advertised, still saying because of covid, pool and gym closed as well

the pool and the mirror in the lobby restrooms

parking was a little issue in the evening

parking was horrible

great location, friendly staff, nice gym

the food and drinks were awesome and loved the bar being located inside so didn t have to drive far to enjoy the evening

unfortunately the pool was not open

there are also safety features throughout the hotel and an indoor pool

my daughters loved the indoor pool and the roof too

because of the indoor heated pool

it had a pool and a gym, but i did not have a chance to go there

our room, the pool & breakfast

lack of room service 6 nights no service

the bar was closed

the gym and pool facilities are way below standard, not clean, not working properly, and just very

pool isn't big nor is the gym

nor did the front staff had a clue of the fee and why i was charged pool had lots of bugs gym in basement pillow case was

no local shuttle needed to go to the marta train station

i was allowed to book a room with 2 double beds although we were 2 adults with 3 kids 9; 12; 16 so it was too small

staff was friendly and very helpful when asked about getting around town clean swimming area and gym

the last night we stayed it was a party going on where people was wearing hardly no clothes so my kids got there eyes full

a 24 hour gym

a lot of additional charges we did not expect (paid for breakfast for our kids, charged twice for parking)

but, the kids still enjoyed themselves a little bit

oved everything about the hotel the bed was confortable and the shower was amazing and breakfast was on

a lot of additional charges we did not expect

breakfast options (hot and cold), comfy bed, checking out was easy, all the staff were friendly and

breakfast was good. served in a peculiar manner, but fresh, hot and tasty.

the coffee machine at breakfast was broken :(

very beautiful stay and the complimentary breakfast is everything.

was nice & clean but i didn t have any trash bags in my trash can so i had to use the dirty laundry bag they

the room was extremely clean, the pool was nice & room service was amazing

room service was great

that you offer breakfast, all the amenities like the gym and the business center.

the housekeepers were awesome as well and the bartenders my family loved mr t especially the kids thanks again for the great stay see you guys very

clean, quiet and affordable. gym is great, rooms are comfy.

when you are carrying baby it’s a little bit difficult to move it with the luggage and kids

late check out was nice being able to sleep in

didn’t have a hot breakfast

breakfast is nice nice location room is clean bed is confort feel really safe nice gym free

bed was very comfy, room was modern and clean. gym was sufficient.

the pool and gym were closed but that was for our safety

the should stop people from the gym from getting brake fast without taking a shower or warping off sweat from working out

location, gym and breakfast

breakfast options weren't nowhere normal hampton inn's that i'm used to staying.

it was very clean and comfortable. the pool area and gym area was very comfortable

everything was wonderful! location and easy to get to, food, pool, room. can't wait to go back.

when they re- open restuarant and pool you will be highly impressed

rooms are clean and very modern. gym was much better than expected.

1st nite kids screaming/yelling in common area outside room doors

also, loud guests, kids running up and down the halls, breaking glass

she made sure we had extra blankets for the kids as well

the hotel is definitely amazing, just wish there was an airport shuttle option.

kids price is also $20 & she only ate a couple of croissants & a bowl of oatmeal & glass of juice

very stylish, conveniently located to other venues.love the late check out ! beautiful lobby

the lady attending the bar seemed to have a attitude and was bothered by anyone ordering or asking questions about

nice big bathroom and very comfortable beds and a kitchen for our needs

i also like the small kitchen inside our room, which is very helpful if we have kids, to prepare meals for them

there is s bar and food

the area, gym, pool, food, and etc

room, clean towels, clean sheets, attractive decor, clean pool, good breakfast, polite staff, free parking, near lots of shopping & restaurants

the gym and pool was nice

the breakfast bar was much better than expected! good job!

the breakfast was good

free breakfast, heated indoor pool, great customer service, and free wifi

especially for kids or elderly

the patio/ bar was an excellent touch

the rooftop bar has tasty churros and a beautiful feel

i heard kids running around at 6am and the air conditioning made an ongoing squeaking sound

more of a kids place spartan lacking in luxury but comfortable

variety for breakfast everything was good

loved the breakfast! it was very easy to check in and check out. friendly staff!

the water in the gym needed to be refilled.

of choices for breakfast

gym machine are broken

morning there were more guests waiting for the shuttle than the shuttle could hold so the general manager pulled out another vehicle to take the

via third party and the staff never mentioned my $100 stay would turn into $200 including a pet fee

i loved working out at the gym and the cool wet refrigerated washclothes to cool down with after the workout

the parking attend to the luggage carrier to the check in staff room service dinning room staff very ffriendly i recommend anyone there

the shuttle service was very good

the pool wasn't open.

employees, coffee, kitchen

he accommodated an early check in

swimming pool was clean but only heated by the sun

breakfast

i ordered room service for breakfast and the food was really good

i love the room and the room service ud83eudd70 everything was great!!!

nothing will be back. didn't use room service as prices were high.

the gym was nice, a few more weight machines would have made it perfect.

the hotel was beyond nice and comfy with a great gym and updated equipment!!

kitchen provides all items necessary. usable gym. laundry is complimentary.

great staff good breakfast, social hour (mon-wed) free laundry room fitness center

pool area fireplace

staff was friendly and courteous and we enjoyed the pool and sitting areas outside

sleeping area with pull out couch and extra tv our kids were very comfortable they also offered a laundry room with free usage to the machines which helped us out

cleanliness, staff,the pool was clean

website doesn t say the pool is closed until may and the bar hasn t been open since covid per staff member

reception staff was helpful and friendly but the bar man was rude, unhelpful and had no customer service skills initially until i told him off then

pool wasnt open no housekeeping service

and my room overlooked the pool

no room service

self serve laundry on property which was great for me

clean place, has nice breakfast

pool and gym were both closed and the breakfast was misleading only served muffins and juice

additionally, room service response time could be faster; quicker attention would make the stay even smoother

bar staff was very good when front desk would not help in providing change for laundry bar staff went and had them open safe to sell us

we enjoyed the pool and hot tub

could take shuttle to marta and the shuttle picked you up from marta

there would kids running in the halls late at night. pool was crowded on saturday evening.

kitchen was close , the hotel was clean but some of the people that work there ,needs to be

the pool was closed for whatever reasons

pool was closed

how the staff was so much involved with each guess and their needs at time of check-in also the breakfast host was a blessing and was always so nice and friendly and keep the breakfast coming out

helpful staff. clean room. comfortable bed. decent breakfast.

hampton inn's room was very clean, the bed was super comfortable, staff was more than helpful & breakfast was delicious

the location and breakfast.

front and back parking areas are too narrow, and with my large car it s very difficult to park while considering

i did not like the poor wifi connection.

breakfast service exceeded our expectations

the parking can be a little hard

the gym was very clean and the staff was very nice and always greeted with a smile.

else but the appearance of pool which had no cover and and needing better rate for frequent

water on the gym, when i asked, just tell me that it was empty

breakfast was good. the gym was very nice.

listening little kids slamming the door and bumping the floor above

tony at the front desk and the room service ladies were the only kind employees we interacted with

the parking space

breakfast was amazing and the pool area was very nice

and rude they charge for everything even breakfast 15$ we already spent bout 200$ here no no room service at all and the manager was following me and my bf around like we was going to steal

noise level of other guests was very annoying, i could here the doors slamming, loud tv s , kids crying and the fact that we had to go up and downstairs to get to our vehicle

pool washer/dryer in room clean comfortable 24 hr gym

the pool was closed for renovations.

pool washer/dryer in room clean comfortable 24 hr gym

pool closed

the hotel looks exactly like the pictures i love their gym

room service was excellent after 1 day of miscommunication

the equipments in the gym are not working, there no dumbbells for workout

clean at all times and the staff were really helpful. also the pool was clean as well.

management didn't do anything but call over to the kitchen and ask them why did it take so long

laundry facilities available

room with kitchen, sofa and large desk

kitchen in room

the room size was good. i like having a full kitchen.

desk staff very helpful and friendly, breakfast more than enough, room very clean, would recommend this hotel

clean, fantastic room, nice pool

also the room was great for my self and 4 kids

he also loaned us a deck of cards so we could play cards with each other while 2 of our kids were swimming

breakfast was great and my kids loved it

breakfast, pool, great hospitality.

breakfast was delish

the breakfast included was great and location was very central

breakfast finished too early. (though i'm not an early bird) gym was borderline terrible.

during breakfast hours due to the fact there was a lot of people who had booked the hotel for that weekend

breakfast was nice and i like having a gym.

pool is not as large as large neighborhood pools

location, cleanliness, style and bar area

no breakfast room smelled like the pool the sink stopped up

i loved the pool!

the pool was closed not cool

know towels were available at the pool, had to ask

pool was beautiful and clean

they also have a great restaurant and gym and the laundry facility was also a huge perk to staying at this hotel

due to our long stay, we appreciated the laundry facilities

very clean, bed was comfortable, and associate informed me of opening and closing times for the bar and restaurant

just that the pool and workout center was close because of the virus.

small convenient outside sitting area great service very warming welcome indoor pool

i would suggest listing the pool hours somewhere.

staff also told me i did not have meals for me and the kids included and i showed them my reservation with breakfast included

gym and pool were a bonus

the woman at the bar was helping and also friendly

liked that there was a pool and gym, although we were not there long enough to use them, they looked clean and nice setups

the prices at the bar were horrendous

the bar was nice and the outside area was also nice and clean

was a good size, shower was excellent, lots of clean towels, mini fridge useful, reception and bar area is great

the kid friendly pool, it smelled great, promptness on answering question or need.

rooftop pool area was nice

i was told the roof top pool was heated and it was not.

not 24 room service.

rooms were spacious, gym was big and well equipped.

room service needed to be requested

the laundry machines are often broken with no out of order signs

the housekeeper left bundles of laundry under the stairs right outside our door and they sometimes sat there all day (we were there

there was bags of laundry everywhere from housekeeping turning rooms

had to take your bedding and towels to the front desk to get new bedding,because you dont have laundry in the room

room was beautiful and spacious, the pool was brilliant, and the laundry room was a real bonus - i found the laundromats in new york intimidating and confusing

wasn’t working at breakfast, walls are pretty thin and could hear the guy next door storing, kids were in the hall yelling around 7:00 am on a sunday morning, and the room smelled like someone

some with kids

very nice me and my grand kids really enjoyed our stay

breakfast good

breakfast was fine, but leaned towards sugary. realized in the morning there was a

i would say although the pool next door was available to us it was not really meant for anything more than doing some

cleanest,early check in

the bed was so comfortable and the breakfast was great

parking is a little weird and pool wasn't open. also need a little more care to exercise room

would have liked more variety of breakfast items

the breakfast limited amount food to choose from no eggs or turkey sausage

breakfast

that were not technically their fault: one thing i didn't like was the fact that they advertise breakfast but are only serving coffee and muffins (due to covid) and ran out of them before the end

for the breakfast it didn't had a whole lot of different varieties

breakfast wasn’t anything to it. just coffee and muffins

no pool access and there wasn't a microwave in the room

and i stayed there three nights and never got room service once

there is a gym and pool with nice facilities

the pictures of the pool on the website is not why the pool looked like when we went

also having the laundry and business center

and t lhe breakfast was

pool area did not have enough seating, and kids were running around unattended

no breakfast included with room and overnight parking was high

the hotel was very kid-friendly, breakfast was amazing and included, and overall it was a great value

gym is excellent

the indoor pool could use improvement

the bar and lobby is very welcoming and nice

hotel bar was large and had excellent atmosphere

ended up with room service - $$$

we loved the restaurant, service, decor, pool/spa, room, and most of all, the uber-comfy bed

the pool, and the staffs professionalism

the pool

it had a nice gym, although we didn't use it, so i can not speak as far as the

as i sat in the parking lot waiting to check in because i arrived early and was told they had early check in but would not let me check in early

my room, 118, was directly across from the laundry room

i had ordered room service and the food came out not so great

room service was very fast and the food quality was excellent

good location for restaurants , upscale shopping . great spa and indoor pool

the gym facilities were superb

breakfast is overpriced wifi should be complimentary

second, we walked down to the pool and it was so small

location and gym

the spaceman rooftop bar closes early or closed too public. everything else was great.

7) the gym and pool were terrific

i was able to check in at ud83dudd53 in my room but the lovely girl at the front offered an early check in for me ( yes it comes w

complimentary coffee microwave filthy bar and restaurant not open in evening expensive

good workout room. pool was clean

fitness room was decent compared to some other hotels that i have been to the outdoor pool looked

girls loved the pool

pool, was clean, when we had pizza delivered they called me and let me know it was here, they were

kids outside smoking. horrible customer service by valet. loud. unorganized.

room service was brought to us in to go boxes.

next night, across the street at maggiano's, we spent around $15 less for two large entrees, a kids meal, an iced tea and a glass of wine

to covid-19 the bar, restuarant, pool, rooftop and gym were not open

pool, rooftop, gym, was awesome, room was too

pool was closed. booked this hotel so my son could swim. grounds were dirty. trash everywhere.

the room was clean and the breakfast was delicious. the gym was also equipped and clean.

very nice staff very clean really good breakfast

breakfast: hot, tasty, and excellent variety

the pool is not heated

no pool, no gym, window had no drape, closet had no door

great location, clean and comfortable, has a gym

the gym had a nice variety of machines for a workout

nice gym

clean room and gym

pool size was exceptional for my swimming needs

hotel didn't have a shuttle running which is disappointing for a so called 5 star hotel

many weddings at once for the weekend we were there affected access to the bar and to the breakfast/area

the bar had no room

the spa and restaurant wasn't open but it was because of covid 19.

it was clean nice area and me and my kids love the in door pool

no social distance rules where set in the pool

the pool and gym were open for use but the on site restaurant was closed due to covid

it was clean nice area and me and my kids love the in door pool

my kids were at the pool there was a man with a gun in the lobby

i wish they had more equal weights at the hotel fitness center/gym.

early check in

i will not stay there again not to mention all the disrespectful ppl staying there letting there kids run up and down the hall way a 10:30 at night will not stay

plenty of families are staying there with kids running all over the place all the time.

i checked in after 9pm so it was rather quiet until that morning when staff started doing laundry and i was woke up by loud machines whining and rattling

everything was just great....pool party and allll.

was a lot of kids running around

the indoor and outdoor pool! great breakfast selection

the breakfast was amazing, all the food was severed hot

the valet staff, the bar staff had a great personality and the front desk staff was extremely helpful

i wish they had paper towels in the kitchen area and more garbage bags.

breakfast gym pool

i didn't like the fact that the gym was closed.

kids enjoyed it ud83dude0a

i like the pool area and the place should have a steam room

the men's spa is a nice feature.

the gym and pool were also first class

pay extra for high speed wifi

hotel shuttle was accommodating and very helpful and knowledgeable about restaurant recommendations and

room service was quick

great breakfast, comfortable beds, nice decor, friendly staff

wish we checked out the pool but we didn’t have time… but pool area was nice and clean free of leaves and trash

breakfast was great

clean, nice bed, cozy room, swimming pool

breakfast could have been better

pool only goes to 5ft

like blood stains and dirt on the walls the microwave didn’t work the carpet was coming up the pool is lime green trash everywhere just an overall horrible stay and so

pool closed 11am checkout no coffee or breakfast

pool was dirty room had mold ac leaked on the inside could of cleaned a little better

she is extremely rude and shouldn’t be up front with customers, she should be a maid or doing laundry

free breakfast great; however, made to order omelettes & waffles would be a great addition especially

did not like that the bar was closed during my stay and that there was no hot breakfast served

we looked at the swimming pool, but we were not there long enough to use it or the fitness room but i love that they was

the amenities were a hit for my family, gym and pool

breakfast and beverage bar were great each morning of our stay

friendly staff, nice room, good breakfast

parking fee ud83eudd10, pool was closed

the fire pit/pool area was cozy and inviting, i enjoyed my stay and waking up to a good breakfast was a plus as

pool size

nice exercise room, clean pool and more than adequate breakfast

- the hotel is clean and well furbished but smaller and with fewer amenities (bar/restaurant / gym quality all lacking)

breakfast needs to be updated.

the bar is cozy, and great to relax

the gym and location, helpful receptionist oyei ,i believe her name was

oh and pool till 10pm was perfect for the kids

had bedbugs and i had to wake up both of my kids (15months and 1 month) at 2am so we could switch rooms

the pool area looked just a dirty

a few times because the rooms are clean, breakfast is great, cookies in the evening is fun for kids

good exercise room and pool

i was released to leave a day early to come home to my kids and was happily refunded

to go breakfast was awesome, staff was friendly, the room was clean, the pool was open, and parking was free

breakfast not big choice especially for kids

very clean has a gym and hot breakfast and coffee all day

breakfast wasn’t that good.

everything except the breakfast. not mush to choose from.

the staff in the kitchen were very polite...

room with kitchen

breakfast was amazing every morning

expected the breakfast to be a little better than the free breakfast you get with hotels, only because i was so

clean and great staff breakfast was really

the pool was excellent, the staff was very friendly.

had to move rooms due to someone kids on the top floor running around

then at night there were kids running through the lobby playing and climbing all over the furniture as if they were at a

this is for business people mostly so pool hours are limited, but it rained

the gym was excellent and very convenient, we did not use the restaurant facility

guests at the pool had a lot of outside visitors come meet them at the pool so it got pretty crowded

entire first floor - including front desk, gym, restaurant, pool - is completely closed

wifi signal was very poor

large and well equipped room nice swimming pool and gym very good breakfast included

wifi didn't work

laundry room

had laundry facilities to get a chance to clean my clothes

friendly staff. laundry facility comfy bed

breakfast was amazing and the gym was in good shape

i asked for early check in the young lady working that shift made sure she left my room ready with the next

free parking, wifi, good breakfast, early check in, and late check out

clean comfortable rooms. good hot breakfast. very nice staff.

only thing we missed was the breakfast

not many breakfast item options

well appointed kitchen

room was a good size room with a nice kitchen

pool closed

the fact that it had a pool and a gym

it was soo clean!! the beds were spa comfy ..the food was amazing at the restaurant..

breakfast was fresh with a great variety

i love the breakfast, small apartment feel, lounge areas, gym is good for getting the body moving, the pool

breakfast included and cooked everyday american style and mexican style

rooms, updated facilities with a gym and a pool

the kitchen has many utensils

overpriced breakfast

very lovely and welcoming staff - beautiful interior design - very convenient room service

area is gorgeous even if you can't swim in it fairly small but nice house club amazing rooftop bar and

i m being picky but may be more equipment in the gym.

room service options

rooftop pool

the gym was amazing

a few hours at the pool were well spent

the pool bar closing at 5:30pm

while the rooftop bar would have been great for drinks it isn't a full on restaurant because the menu is really

pool still drained or not operating since june

i loved the spa bath and the size of the room

actually it's was just the pool area after everything were perfect

i like the spa tub jacuzzi

love the view of the pool

for your events, a nice restaurant with a bar, inside and outdoor pool with a lift, nice little gym and a business area with complimentary internet access on the computer & printer

loved the location and the facility was clean and the indoor pool as well as the gym was amazing

and the property provides a free shuttle until 10:30 pm

having room service

also with 5 minutes left til room service ended they still provided me room service