did my laundry super quick, they were so kind and even upgraded the room, they were available to help with

only thing i don t like was the hotel had to many steps from the lobby to the parking

best location, right center of xela, walking distance to everything, with private parking.

comfortable, well-maintained, enclosed parking, relatively easy to find, professional staff

the included breakfast was fresh and tasty

they did our laundry very well

the bed was comfortable and the wifi worked fine

i'm not actually sure if the kitchen is commonly used by the guests; i asked if i could store a few items in the fridge and use

parking was in a separate, secure parking lot around a corner from the hotel

cleaning service, no staff at all, low water pressure, no complimentary water, no safe, no parking in the hotel, parking was a block away and anybody could get into it

clean, staff very helpful, parking available, good traditional breakfast.

all good but breakfast in the room was nice

ggs or pancakes) -the toilet bowl is moldy, see picture

- the staff is really helpful - the free parking

clean, staff very helpful, parking available, good traditional breakfast.

and we enjoyed the sign up sheet for a time slot to prevent gathering in large groups at the pool

liked the location, staff, breakfast buffet, tea in the lobby, and pool

gym and sauna were all closed during our stay

clean, modern, spacious and delicious breakfast included

breakfast was so delicious! the hotel is beautiful and close to amenities.

breakfast was delicious

is very friendly and helpful, the hotel has great location and a lot of parking

location, rooms and pool

enjoyed several meals by the pool

amenities were good, the pool even is small is good, at night is beautiful

the breakfast was very good, the pool was nice

swimming pool is a plus and my kids enjoyed it at the end of the day

proximity to the leasure parks irta, breakfast/restaurant, staff availability

you can leave car parked in hotel and save on parking

food was great at restaurant and the pool was very clean, well maintained

the pool was nice and the food we had at the restaurant was delicious

com had laundry services listed in the facilities however when we asked one staff member they said there

breakfast was delicious

only that there was no wifi in the rooms, only in the restaurant.

the wifi also did not work at all in the rooms, this could be due to fact our room was at far end so

too bad the rooftop is only used for hanging laundry as it has a great view

t lake views), really nice rooftop terrace, gym, and location

the staff are fantastic, so friendly & helpful nothing is too much trouble, did our laundry for us for a great price & even got up to serve us breakfast as we were leaving early

i did not go in the pool but the pool/garden area is really nice to relax

the gym is next door and free to use as a hotel guest - it s great

was served in the hotel but the kitchen was large and useful

they provide a large, shared kitchen with fridges where you can keep your leftovers

it has a shared kitchen so we had the opportunity to cook our breakfast everyday

i liked the shared kitchen and use of the kayaks

good food in the restaurant and there is also a kitchen where you can make your own stuff

i was to leave very early so they cooked my breakfast the night before to accommodate

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

gs, pancakes and banana)

the breakfast area was not really clean, and overall the place looks a little run down.

wifi is only in one communal place

me paid, some free), the vibes are super chill, there s a laundry service, and the rooms & bathrooms were clean/cosy

no wifi is what you need around the lake to enjoy it the fullest

no laundry facilities

went to this hostel with my adult kids and husband and we really enjoyed it

pool was excellent

hotel, central location, nice pool, good breakfast, good breakfast, nice and helpful staf

is a pool at the property, so there can be some noise coming from it during the day

closes maybe

the room was of a nice size, the ac worked well

in fact they forced us to use their laundry service - which was expensive

room service was also not good

view is spectacular and there is a lovely swimming pool and jacuzzi to soak in after hiking all around and going on boat rides and walking around the

early closing hours of pool. :

room service no tea/coffee facilities in room gardening machinery is noisy and starts early garden

the grounds are gorgeous, with a lovely pool and fantastic organic garden and plenty of hammocks

a beautiful place we rented the apartment which was confortable for our family of 4 adults and 2 kids, the staff was awesome and the facilities 5 star, outside the hotel theirs really no

breakfast was amazing

the room was adequate, clean with comfortable beds and good wifi and a comfortable little sitting area in front, what really stood out as exceptional were 1

rveceria) in san lukas toliman