on the water with a view of the lake, very clean, comfortable room, wifi, lots of amenities like boating, jacuzzi, breakfast included, the restaurant food was good and

i think the stuff should tell that everyone during the check in and also the wifi passwort

great breakfast included and free drinking water

amazing, location, views, accommodation, staff, breakfast

com had laundry services listed in the facilities however when we asked one staff member they said there

- bright room - comfortable bed - small nice gym

room was clean and modern, we didn t use the gym but it s nice to have it, the pool was nice and we enjoyed the garden and the roof with city

pool was empty the whole time we were there. no food or drink allowed in the rooms

they have a jacuzzi, offer laundry service and help you with tours

parking

there is a big share kitchen, very big terrace with beautiful wiev on a whole lake

early check in

i liked the shared kitchen and use of the kayaks

beers expensive in the bar onsite

location is perfect, next to the lake, 10 minutes walking distance from the bar area, which makes the hotel quiet and good to rest, the hotel is very clean, has large terraces

i was to leave very early so they cooked my breakfast the night before to accommodate

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

gs, pancakes and banana)

the breakfast area was not really clean, and overall the place looks a little run down.

the hotel is very nice, the service is super friendly, it has a restaurant and room service with reasonable prices and delicious flavors, very spacious and with all the comforts

excellent food. very nice outdoor pool. lovely paths down to the lake.

good pool and access to the lake

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service, waited almost and hour for a margarita and a mojito, never heard anything back from

the pool is fantastic for kids

outstandingly managed property with a large span of gardens, a great swimming pool, and breathtaking beach from with boat dock, tranquility and stunning volcano view

me paid, some free), the vibes are super chill, there s a laundry service, and the rooms & bathrooms were clean/cosy

wifi was good - just not in the rooms

lack of wifi but also appreciate the opportunity and intention to stay offline and be present

not the best wifi connection incase you need to work online!

the family dinners are a must :) laundry service is good and fast

location, views staff and secure parking.

play area for kids

play area for kids

kids crying in the morning

the kids loved the pool area with the big slider

the pool had great views of the lake

the gardens are lovely and the small infinity pool was a nice bonus for us

beautiful location, breathtaking views. new pool and additional rooms added.

the staff was helpful with setting up a jetski rental for myself to take my kids

we went to the pool, kayaking, ate at the restaurant, and had amazing coffee and desserts at the cafe

niggle, not much shade for the pool sun loungers

no room service unless you re sick, then you have to bring it up and down yourself

view is spectacular and there is a lovely swimming pool and jacuzzi to soak in after hiking all around and going on boat rides and walking around the

location is breathtaking as are the gardens and wonderful pool area

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire hotel is in usd

the breakfast was humble

breakfast was included and delicious

the breakfast each morning was healthy and delicious

wifi is spotty but this forced me to stay off electronics, which was my goal

breakfast was amazing

the restaurant and the bar where not the best.

the big plus for us is the kids' club on the weekend, including an open-air movie night with popcorn on saturday for the kids

we were there for children’s week so thr hotel prepared great activities for the kids (outdoors’s cinema, piñata, etc

we were there for children s week so thr hotel prepared great activities for the kids

but what really helped us was the kids house, my daughter loved it there

location is good near the lakefront, and breakfast is included which was good

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing, central

wifi connection working perfectly from the room, so could join an online session

the hotel was very clean and the sunday breakfast buffet was fantastic

the pool area is sheltered from wind and it s pretty quiet in the rooms

no ac in rooms, pool wasn t available

lovely pool

the water in the pool was very cool, almost cold

nice to have a pool to swim after a long travel day

good breakfast on 3rd floor terrace, pancakes, fresh fruit and coffee

staff, parking and breakfast

friendly staff, breakfast

breakfast could improve a little bit

had to catch a mini bus straight after breakfast

perfect shower. nice view of the lake. private parking. nice park and pool.

geothermal pool was relaxing after a day of

pool and spa great. comfy bed. generous breakfast.

cheap colectivo at 10q staff of the reception are very helpful clean room good breakfast thermal pool

very beautiful hotel, great pool. very friendly staff, great food