no wifi is what you need around the lake to enjoy it the fullest

our kids

enagers) loved the family style dinners meeting other travellers

no laundry facilities

as i have adopted kids of color that is not something i appreciate

breakfast was fantastic

includes good breakfast, and free access to the lovely nature reserve trails, beach and butterfly garden

breakfast was amazing

wish the restaurant was open earlier for breakfast and stayed open for dinner

and wifi also seemed to turn off

waiter at the bar was not very friendly

the staff were very friendly and helpful, the restaurant food was great (dinner and breakfast) and the restaurant location is beautiful (+)hotel is the most beautiful place on atitlan, you can have breakfast with the view of the 3 volcanos (+)breakfast was excellent gardens were beautiful location on lake was perfect (-) breakfast only was a buffet (+) we enjoyed the restaurant for dinner and breakfast, it was an expensive luxury to eat there (-)morning, the only breakfast offer was a buffet, which i m not super fond of but many people are so it wasn t a (+)surrounded by amazing gardens, had a breath taking view of the lake and volcanoes; location for breakfast was awesome had a nice view of the lake as well (-)the dinner menu could be a bit more imaginative. breakfast and lunch were excellent. (-)no breakfast included (+)breakfast buffet is always excellent- the bartender made the most delicious cocktails

room service was also not good

niggle, not much shade for the pool sun loungers

the property it s fantastic! gorgeous garden, pool and a beautiful view!

wish there was a pool and hot tub for sure.

staff is really helpful and our kids had lots of fun interacting with them

excellent small café on the grounds and a beautiful infinity pool overlooking the lake

they have a small kids that’s my daughter got to enjoy at the end of our day

their is no eco pool

pool w/slide

the kids loved the pool area with the big slider

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a fantastic slide too

location, views staff and secure parking.

i loved everything from the room to the patio and the pool.

noisy room. small parking space, too expensive meals , doesn't work the wifi on 5th floor.

eaning)

we were there for children’s week so thr hotel prepared great activities for the kids (outdoors’s cinema, piñata, etc

lle santander) and nearby water taxis, good wifi, free secure parking, comfy beds and good hot water pressure, helpful staff, great ac, good

excelente service,the swimming pool,the outside movie..the view to the lake super!

location is good near the lakefront, and breakfast is included which was good

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing, central

wifi connection working perfectly from the room, so could join an online session

the hotel was very clean and the sunday breakfast buffet was fantastic

the pool area is sheltered from wind and it s pretty quiet in the rooms

nice to have a pool to swim after a long travel day

the water in the pool was very cool, almost cold

lovely pool

no ac in rooms, pool wasn t available

friendly staff, breakfast

location and breakfast

the showers were good, the internet was fast, the bed was comfy and the breakfast was good!

liked the service, the breakfast and the peace of the place

breakfast was good. nice view from outside breakfast terrace. short distance to all facilities.

beautiful property, great heated pool, wonderful service.

the breakfast is a little small for a nice start in the day.

friendly staff, great and quit location, nice and comfortable rooms, good breakfast/food, nice pool

i did eat breakfast - one day with toast and coffee, skip that and just lay the extra q for the american

wifi was fast enough to stream in my room

was served in the hotel but the kitchen was large and useful

they provide a large, shared kitchen with fridges where you can keep your leftovers

very friendly stuff. great view. kitchen

good food in the restaurant and there is also a kitchen where you can make your own stuff

the shared kitchen was lovely and really clean…

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

the breakfast area was not really clean, and overall the place looks a little run down.

gs, pancakes and banana)

i was to leave very early so they cooked my breakfast the night before to accommodate

gym included

the loud music from the gym next door.

the gym is next door and free to use as a hotel guest - it s great

pool was so small

the location is 2 blocks from main street , car parking, good breakfast, comfortable beds

the hotel is very nice, the service is super friendly, it has a restaurant and room service with reasonable prices and delicious flavors, very spacious and with all the comforts

only that there was no wifi in the rooms, only in the restaurant.

no wifi connection in room 1a for whole stay

com had laundry services listed in the facilities however when we asked one staff member they said there

the wifi on the rooms was bad.

beds are comfy , wifi works always and ud83dudc4d