fabulous view. nice breakfast

breakfast was amazing so much choice and very tasty clare on reception was so lovely and her

wasn’t sure if full breakfast was included?

friendly, you'll get a warm welcome at reception and fabulous service from the waiting staff and bar staff

early check-in and late check out

the bar bistro is a comforting space and the food and wine was delicious

maybe they could let you reserve one of their spaces if you have young kids

terrific restaurant, although not for kids

anne the bar man and receptionist were all fantastic

room service out of hours very poor in deed

partner wanted to order room service for a pizza as advertised in your leaflet

breakfast was very good.the staff were very helpful and polite.

fantastic room, friendly staff. excellent breakfast

ev charger has been removed

no room service and couldnt get into room with the key 4 times

hotel has a lovely spa area with indoor and outdoor pools, sunbeds and a poolside bar

ordered a dorset cream tea from room service, and the scones were lovely but there wasn t any tea

your staying at a weekend, it was very noisy on the saturday due to a wedding couldn t get the kids to sleep

indoor spa needs updating as it s very tired and damaged tiles lifting off spa jets not all

lovely location, food and service. rooms were comfortable and clean and the spa was a bonus.

the breakfast was excellent. the room adequate. the location super . pleasant staff. ev charger

choice of two restaurants both very good lovely bar and dining area with a large patio area to have a drink and enjoy the sunshine

the included breakfast was excellent - cooked to order and the views across the poole harbour just wonderful

want to go back with my husband minus kids

ordered room service which was forgotten about

in most cases one hour's use

kids club and location

more choices of room service meals

was that they didnt serve bar food after about 6pm and no hot food after this time in room service either

a long day, then asked for a toasted sandwich which had the same reply, also not much choice for room service, could do better

swiminnig pool and spa are very clean and nice the breakfast delicious and huge portions

restaurant shut early and no room service or light bar snacks available only crisps and

in the evening we were sat at the bar and lots of kids activity, pool table, table tennis, lots of family board games to choose from

dogs aren t allowed in the restaurant but are welcome in the bar so dog owners can eat in there

games room great for kids and teenagers 6yr old grandson had wonderful time

oh and breakfast was divine and the staff were extremely helpful and friendly

was upgraded to a suite which was excellent the evening meal was superb followed by a delicious breakfast all the staff were friendly helpful and professional when dealing with us we must mention

a complementar drink in the bar or a bottle of wine would have sorted it

pretty pricey! limited parking especially during middle of day when non-residents go for lunch.

and two porsche ev charging points

we were a family group of 28 and they really looked after us the kids really enjoyed the

friendly staff clean and the pool

room was perfect, i used the spa facilities and couldn't ask for a better time there

for family with little kids was not very comfortable

the spa is the 'wow' feature of the hotel, with a variety of treatments available, a jacuzzi, indoor

was brilliant and so good for us to get to the beach with the kids

do with better access to the swimming pool, gym and spa for those who find stairs difficult

great everything nearby the staff was very friendly the breakfast was good quality excellent,the room service excellent everything was clean and perfect

beautiful place! fantastic pool and gym. room was lovely, clean and well equipped.

went with kids and they liked the pool it was nice and quiet.

cheap, with early check in.

not selling mineral water/vending machine for water - wifi in the room wasn t great - no fridge in the

we also took full advantage of the pool and spa before checking out

and also socializing with others that were staying there , the staff were lovely, the guys in the bar looked after us , sammy and adam were great , we love being able to bring our pets as well ,the

it s in a great setting lovely beaches. local bar all good

the breakfast was amazing. i was impressed with the organic and gluten free options!

the facilities especially the bar area and the dining room

we stayed in was very nice ,good size and good facilities including a fridge ,the reception and bar we're also very good, good selection at breakfast ,plenty of

the bar menu for lunch was nice

particularly liked the front entrance, bar and lounge one side and another lounge area on the other

did not take cards in the bar after midnight - only cash

poor wifi no internet connection

the gym and in particular the pool was great with a steam room, sauna and jacuzzi

christina in the bar and kitchen

absolutely loved the swimming pool with the steam room and sauna

gym is nice but just maybe put some medicine balls for floor exercises

no contact numbers for room service or reception or room information- needed to call hotel from mobile

i loved everything about the hotel, decor, comfort, bar service and cleanliness

breakfast was great, so easy to be able to opt for room service.

the spa and gym and it was just a beautiful hotel. loved the cocktails in the room.

the decor both in the room and in the circulation area and bar / restaurant and the location of the hotel couldn't have been better, the outside amenity area

everything went well , breakfast was a good choice and kids menu was good.

cottage was lovely and i can’t fault anything bar when it was nighttime it was quite cold and a draft coming through the windows, two heaters

the kids loved the outdoor heated pool, a rare treat

great location, lovely bar and brasserie, friendly staff, comfortable beds.

great views from the bar and

bar warm and friendly, drinks very reasonable prices

square was exceptional, all staff were very frienly, efficient and accommodating restaurant and bar area was very good and the food was good

we had a light lunch in the bar nd the food was excellent

arrived early and we’re made very welcome and as our rooms were ready we were given an early check in - a

lovely little pub the bar staff were friendly and lovely

located hotel with great sea views from lounge, bar, and your room (if you booked a sea view) nice balconies outside bar and lounge to sit out and

the staff were helpful and friendly, the rooms were clean and looked smart, the lobby area and bar were clean and nice, overall lovely hotel with great views of bournemouth beach as well

the room was excellent (with a great view of the sea and pier), lounge areas and bar were great, lovely balcony with sea view for smoking and a morning coffee, nice continental

it was also great that the hotel had a bar and the staff where very welcoming and nice

staff very helpful. nice breakfast. location excellent for bic. good view from bar and lounge.

pool was full of kids, which is only to be expected during school holidays but it may be nice to have some time for

we loved the pool/jacuzzi & sauna as well

staff are aways attentive, a great bar and excellent breakfast

lovely big room, great location, lovely spa facilities available, games room too!

really nice stay and great for kids we had awesome times there. good value for money

gym didn t have air conditioning, but minor issue. rest of hotel was great

when we arrived the bar was closed for food but they happily made us some sandwiches

the big room and bed the balcony the pool the staff

the pool, sauna, and steam room

room service breakfast is a must

breakfast excellent

it was very clean and included swimming pool, sauna, steam room, etc, breakfast was plentiful

we loved the spa area and the

would have liked longer swimming times for kids

pool is nice although it did get busy with kids and it’s not the biggest of pools

was on the top floor of the annex building where the shared wifi was too weak to be useful

my kids loved the swimming pool and the breakfast was very nice

the great loacation. great and clean room. available swimming pool.

pool had too much chlorine

they claim room service but refused to bring items of delivery up to our rooms

the spa facilities were great but looking quite dated. definitely in need of a revamp.

breakfast is simple, no room service available

nothing really - the room service curry didn't quite live up to expectations, but hey-ho.

staff, like a ghost town for its size, no snacks apart from crisps, no room service even though stated in booking

was great really enjoyed i think the lady was call carline she was vary nice and the bar staff down stair the woman with red

night too, and when we got back from town later that day we were told our breakfast would be room service monday morning which we were a bit miffed about and were put on the spot right there

the staff, both reception and bar staff were friendly, helpful and welcoming

hotel perfect, interior decoration perfect, room service on point , staff very lovely

room service only offered sandwiches, and no room service menu in the room.

perfect location being close to the pier and town centre..lovely bar and restaurant area

have room service menu in room even though advertised could have a bit more of a variety from breakfast

the bar was reasonably priced and was comparable with other local bars in

so just wanted anyone else to know what to expect so your aware you will share with the kids

position in bournemouth right on the sea front my room had all you needed tv wifi iron etc i had dinner in the bar tasty and good value, breakfast was wide choice

while only to find out that all three of the bedrooms we have reserved had no extra beds for the kids to get some down time, only 1 of the room's had a decent sea view the other two had a very

location. ev charger. good size car park. nearby river walk.

bar area clean

the staff, reception, manager bar and restaurant staff were very friendly and went out of their way to help

clean and fresh rooms and bar and eating areas

great to have an ev charging point available at a very reasonable rate

fantastic place and food. everything high quality and excellent. from towels to breakfast.

the food at supper and breakfast was delicious

could do with a mini bar in room

fantastic bathroom, drinks in garden, dinner and breakfast all fantastic quality

the whole decor was beautiful bar area was comfy and bar staff were very helpful and friendly breakfast was great and plenty of

was no room service - not even emptying of rubbish bins and topping up tea tray

the hotel is a little tired but it is a victorian hotel, the sauna steam room ud83eudd75 swimming pool very good, jacuzzi wasn't working ud83dude22 room very comfortable and was upgraded for freeon

. fan in bathroom not working. would have liked room service.

we loved the evening entertainment, the breakfast, gym & swimming pool and being by the sea.

charged 5 to use the pool and gym facilities in a hotel advertised as a spa hotel seems a little silly

it was reasonable to stay there and they had an indian room service menu

the tv is also good so if you have children it is definitely suitable to stay there and the wifi is also very

no food included, no breakfast, no lunch, no dinner, and no free wifi.

friendly staff,excellent breakfast,nice bar

bar facilities, even late at night were outstanding

ould get top ups at reception when needed), secure car

was great, staff were friendly, outdoor pool was warm enough for kids to swim in

there was a little bit of a problem with the bar staff talking about other guests, which i felt was quite rude

everything but the kids loved the swimming pool the most.

the view and size of rooms there was 4 of us to adults and to kids it was so spacious

gym was described as mini, but it was much smaller than expected the cost of parking, it cost us

loved the generous breakfast options too

the lack of facilities. small gym and not enough small conveniences such as a small fridge etc.

staff very helpful ev charging conveneint

gym was very small

excellent bar menu

in the bedrooms just an old dusty dirty fan, understaffed, staff weren t very accommodating, no room service, food wasn t available after 7pm if there was an event on

used room service for meals and quality was excellent

friendly and helpful the hotel was clean and got a warm welcome throughout my stay at miramar room service was exceptional thank you ud83dude0a all staff ver much i will definitely stay at

tad chilly in bar areas, but it was a quiet time of year so understandable given it was out of season just after

wifi was hit and miss bed was a bit hard for my tastes

very clean and tidy parking

communication had to ask for the wifi code and read on website about available facility s at sister hotel but no information was

excellent parking and great value as well

clean room good room service friendly greeting on arrival excellent breakfast.

staff were incredibly helpful, and the bar did some very tasty cocktails

cozy and finished to a high standard. ev charging is a real bonus.

was very small 32”,christmas dinner was not very nice, kids meals very expensive, hotel but everyone was very old, maybe better for the older

ev charging point was a bonus and means that you will stay top of our list

efficient staff easy parking and ev charger

3 nights and had no room service or clean towels

the was a large group with loads of kids and i could hear them running up and down until 1 am

accomadated a late check out at the last minute without any problems

the ground floor reception area, bar & restaurant very welcoming, as were the staff

was travelling with my husband and 2 kids

no phone to ring room service so we had to go to the bar to order food

really good wifi as well

very good quality of wifi

were amazed by the quality of facilities, service and breakfast that we enjoyed

clean ud83dude1c ok location ud83dude1c nice one night stay late check out wich was good

staff available in the bar in the afternoon

location was perfect for a morning run on the beach and activities for the kids

the swimming pool, also had a kids paddling pool next to it, was great for my 2 year old

room was excellent, we use the spa with my daughter it was perfect for us and the food was great we had diner and breakfast

the reception, ristorant and bar staff very nice ,smiley ,polite and friendly, specially with kids,thank you very much for making us feel very good

had a great stay - breakfast was lovely and everyone was great with the kids

very dated hotel ? also no room service & also no restaurant open to get any food ?

loved the indoor and outdoor pools, lots of fun for the kids and the suna for adults

couldn t get wifi in my room but not a great loss. did lots of reading instead

maybe more kids choices at yours pubs menue

available to order room service tv was too small to watch small variety of food for breakfast

location friendly staff excellent bar food and very resonableand lovely front gardens

the food provided was excellent and the staffing of the restaurant and bar was first class

there is no room service, and there's no phone in the room to contact reception, which was incredibly

confusion over early check in at 11am was painful as i had email ok from booking.com

breakfast on last day of covid rules

we told them we would be late for breakfast and they kept it open for us

room had a microwave, kettle, fridge & cutlery & crockery, necessary when travelling with kids

was nice and warm for the kids

wifi classed as free, but paying nearly 200 for just one night, that 'free' statement is a joke

we liked all the breakfast.

breakfast was amazing with fantastic gluten free range

the staff were really friendly and very helpful, and the breakfast catered for everyone's tastes, and it was lovely

the bar closed very early and didn’t have much of an assortment

the room was amazing. as was the breakfast absolutely delicious