square was exceptional, all staff were very frienly, efficient and accommodating restaurant and bar area was very good and the food was good

stay here every week it seems. clean rooms, great bar and the staff are super friendly.

sorted an early check in and even lent us a brolly

arrived early and we’re made very welcome and as our rooms were ready we were given an early check in - a

bar warm and friendly, drinks very reasonable prices

location to dudsbury golf club, great value

clean and fresh rooms and bar and eating areas

gave us a late check out which was brilliant too

bar area clean

great to have an ev charging point available at a very reasonable rate

fabulous view. nice breakfast

friendly, you'll get a warm welcome at reception and fabulous service from the waiting staff and bar staff

liked the late check out option

too keen on the choice of music at breakfast time, it was a bit loud and intrusive

a small car park provides secure parking

breakfast was ok. ev chargers on site.

breakfast was amazing.

my kids were complaining about their back because of the bed sofa bed

the noise coming from downstairs and perhaps more choice of room service

they even warmed my kids food up in there microwave which i thought was above and beyond

fantastic room and staff - all covid requirements were set and room service was brilliant.

room was very spacious with bath and shower, mini bar little extras and very comfortable

anne the bar man and receptionist were all fantastic

wonderful bar and beautiful building

room service out of hours very poor in deed

we could see a nice cold white on the bar in the distance just warming up that was a tiny bit

the spa was in different hotel but still no treatment at this time of year when you need

room service was good, rooms were clean. lovely view

from the room was outstanding staff were exceptional and friendly lovely bar and restaurant

terrace short walk to sandbanks beaches staff were wonderful rooms small but perfect with lovely spa bath

were large and spacious, staff was very nice and attentive and the food was amazing

rooms,food and pool

access to the gym and pool

bin in the gym was overflowing for the whole duration of our stay which was 5 days

the room was surprisingly spacious and incredibly comfortable, making it easy to relax after a long day

staff clean throughout ud83dudc4c swimming pool, gym, games(pool ect) lovely location, nice area, good walks to the beach (-)pool bit cold, it is january though (+) swimming pool, football table, table tennis), peaceful and quiet surroundings (+) i loved the inside swimming pool and the balcony in the room was an added bonus (+) loved the leisure area pool and gym (+) to have a swimming pool was brilliant and used a few times it was very clean (+) just loved the pool and spa, again super clean and it made our stay extra special (+)swimming pool was excellent so clean and the games facilities for children (+)enjoyed the pool and jacuzzi the restaurant food was good and staff friendly and efficient (+) location was great, breakfast was lovely & plentiful, pool & spa bath were relaxing & due to time slots were not overcrowded (+)we loved the pool and outdoor space

the wifi was good, the bed was comfortable and the kitchen was well equipped

the hotel has an ev charger available so we were able to depart with 100% charge and no range anxiety

the kitchen in the apartment had everything youd need

kids loved the pool and games

parking good and secure

clean & comfortable with plenty of parking and ideal for people with mobility problems

it would be better if in the evening that smaller meals or bar snacks would be available as well as full blown meals

and the one guy behind the bar just wouldn t let it go

loads of parking

the kids and i had a good experience

we have to nit pick, it would be the wifi

massive room and separate en suite for the kids

i noticed they had other facilities like a gym, bar etc but i didn't use them

great everything nearby the staff was very friendly the breakfast was good quality excellent,the room service excellent everything was clean and perfect

spa area was nice (but old)

decor in bedroom, restaurant & spa very tired & dreary

particularly liked the front entrance, bar and lounge one side and another lounge area on the other

the bar menu for lunch was nice

did not take cards in the bar after midnight - only cash

cheap, with early check in.

breakfast is simple, no room service available

the swimming pool is amazing and really warm

you can book the spa for an hour for

a warm genuine welcome on arrival and charming bar

excellent location, clean, friendly staff & amazing pool

spa facilities great and very clean and massage superb

comfortable bed, amazing staff, lovely pool, great food

the room was larger then normal, the place was clean, fantasic to be able yo use the gym, pool, sauna and steam room

superb gin bar with every gin you could think of

so near to town, a short walk to the beach, awesome pool facilities, lovely room, staff couldn t have been nicer

breakfast was very well organised and plentiful bearing in mind the current restrictions

gym spa balcony

parking charges if you don't book direct with the hotel and charge for room upgrade if rooms

poor wifi

indoor pool and gym was staffed and towels available

only downside breakfast not very hot

staff very friendly and helpful. breakfast excellent. room lovely and comfortable good size.

understanding we are in fourth floor, but small top windows where kids can not get to would be ideal

loverly hotel comfortable beds loverly pool very clean good location and friendly staff

still new, excellent breakfast, gym also ok.

the decor both in the room and in the circulation area and bar / restaurant and the location of the hotel couldn't have been better, the outside amenity area

outside felt more like you were in miami or the french riviera the outside heated pool with the green and sparkling tiles leading the eye straight to the ocean in the background was

room service was a dangerous game as i was ordering pina coladas but it wasn t a bad thing

amazing room; stunning decor; stunning sea view; gorgeous pool; immaculate gym and spa

the gym has good quality equipment

room was spacious and the beds were incredibly comfortable

bar lady in the evening was just amazing, made our whole stay

good daily cleaning room service - towels, toilet tools, bin emptied

a couple of niggles - asked for nappy bin to be emptied and wasn't till we left and room service tray not collected so we just brought down ourselves

strangely our room also didn t have a phone but didn t have a room service menu

the hotel bar was well stocked and had a friendly atmosphere

located hotel with great sea views from lounge, bar, and your room (if you booked a sea view) nice balconies outside bar and lounge to sit out and

location of hotel is excellent with bars and good restaurants nearby

it was also great that the hotel had a bar and the staff where very welcoming and nice

the room was excellent (with a great view of the sea and pier), lounge areas and bar were great, lovely balcony with sea view for smoking and a morning coffee, nice continental

weren't able to use the pool as the ph levels were off

pool closed

nice bar restaurant area overlooking the sea

outdoor pool was a massive bonus but it is a little tired looking and in need of some repair

i feel worth mentioning we went to order food from the main desk for the room so we could see the kids options which weren’t available on the menu available in the room

the girl serving in the bar is a credit to the hotel

me and my 2 kids was so happy with the stay

is great, near the beach & restaurants nice pool, some missing tiles but in general good for kids

the rooms were clean, spacious and functional

wifi was poor

good room, poor choice of room service.

no room service or water in the room

bar area really nice

hotel perfect, interior decoration perfect, room service on point , staff very lovely

late check out at 11

room service was prompt and good value

have room service menu in room even though advertised could have a bit more of a variety from breakfast

on check out i needed a vat receipt for my room service

wifi was not working in my room .

was perfect for us and the kids to get to the beach

it would have been nice to have a mini bar in the room

hotel, the rooms, the bathroom, the gym were all clean

not anything in the hotel that we didn't like, didn't check out the gym so can't comment

i liked the very small gym

the lack of facilities. small gym and not enough small conveniences such as a small fridge etc.

i spent most of the evening in the bar and the staff and night potter were fantastic and had a few jokes with us

there was a room service for every day

bar facilities, even late at night were outstanding

the room service was great and facilities were very

the bed was nice the room service was good when asked for

but the bar food was very nice

are no spa therapists at the moment so unable to get any treatments, the bar food is lovely but the

there was no room service and the bar stopped serving food at 9pm also no housekeeping.

bar area with super friendly staff

no room service

clean room good room service friendly greeting on arrival excellent breakfast.

wifi was hit and miss bed was a bit hard for my tastes

very clean and tidy parking

great location, friendly staff, very clean, comfy bed, free parking.

parking was only 4 for the whole day

indoor spa needs updating as it s very tired and damaged tiles lifting off spa jets not all

great breakfast with lovely sea view

kids using the spa facilities - and using the outdoor jacuzzi which was extremely annoying, it

great facilities, location and ev charging certainly main reason too

great facilities with a good breakfast.

excellent location, helpful restaurant manager, good food. reliable wifi.

staff were friendly the facilities were great the pool facilities

lovely swimming pool

everything but the kids loved the swimming pool the most.

the pool is great and warm, which is a plus if you have kids

mixed blessing - we were told wifi was available on a range of networks but at our room we could not join the hotel's, nor any

decor and furnishings. crisp clean white sheets nice touch with. wifi code in frame!!!

wedding we weren t told about-none shaking music till midnight, thank god we didn t bring the kids

home fragrances in the room inviting lounge and bar area with free newspapers quiet, well lit dining comfortable bedroom, particularly the bed easy

bath robe would be nice, room service would be amazing , the restaurant did not had many options so i choose to order from

the ev charging point was an added bonus

service for taking drinks orders would have been nice, but only a small bar so not a big

excellent decor, food and drinks with great service and ev charging that's free!

the bar seemed to shut at 10. it would’ve been nice for this to stay open until 11/12

was very small 32”,christmas dinner was not very nice, kids meals very expensive, hotel but everyone was very old, maybe better for the older

also a great breakfast, staff very helpful

late check out also available which is very convenient

location. friendliness of staff. very comfortable bed. room spotless. great breakfast.

also a massive bar with pool table and friendly staff

05 when we paid extra for late check out, we were asleep and got woken up

gentleman at the bar very friendly

staff, attentive room service in regards to dietary requirements, good covid measures

hotel lovely clean rooms fantastic sea view the bar and restaurant was of a very high standard and the staff were

used room service for meals and quality was excellent

parking: plenty of spaces (including 2 for ev charging) but for booking

no phone in room for room service

of the usual information in room about wifi, restaurant, area, spa

location was perfect for a morning run on the beach and activities for the kids

the are good and welcoming, the spa area are good

location was perfect for a morning run on the beach and activities for the kids

for us, with 2 small kids, been the best choice

tasty buffet style breakfast with lots of options

was nice and warm for the kids

we told them we would be late for breakfast and they kept it open for us

great breakfast with hot and cold choices and not at a ridiculously expensive cost like most hotels

early check in was useful - at a charge

room service connected to the reception

food excellent. bar reasonable. clean. staff helpful

the food provided was excellent and the staffing of the restaurant and bar was first class

room service etc was plain and simple

some of the gym equipment didn t work

very dated hotel ? also no room service & also no restaurant open to get any food ?

swimming pool great for kids of all ages. nice big family room.

wifi wasn't that great, was barely able to connect to it from my room

hough portable fan provided)

never anyone at reception breakfast over priced when beefeater up the road offers free to kids - we didnt choose breakfast for this reason

restaurant and bar on site was excellent

carpark was large enough to park my large truck

had to ask for items that were supposed to be included in the kids meal, desserts took way too long to arrive, lots of things not available two

shows pictures of outside play area for kids and it’s not there anymore

the room was amazing. as was the breakfast absolutely delicious

spacious room. good breakfast, friendly staff . other facilities available gym, swimming pool.

good value for money clean room breakfast was great staff was good

the parking at this hotel was expensive £20 a day, breakfast was expensive @£14

bar overlooking the sea

ivate - onsite), wifi, breakfast, towels, bed linen etc,

there is a good atmosphere in the bar lounge area

hope to be back soon as really enjoyed the stay. the spa was great.

they have sauna, gym, pool and lots more, public welcome

staff lovely the 2 gents were lovely when we were booking in the foot was lovely and the drinks pool is so good just the other hotels came in and used the sun beds i think you should have some