friendly staff and breakfast was better than most hotels of the same category

pet policy needs to be clearer about what animals they accept

in my opinion the pet fee is too high!

$60 pet fee

$50 pet fee

swimming pool, gym areas very clean. breakfast very delicious don’t have to travel to get it.

possible, i prefer eating breakfast outside of the hotel and there was an excellent diner serving great belgian waffles with

decent size gym

breakfast was very tasty. especially liked the cinnamon rolls and the gluten free options.

i especially like that there was a pool and fire pit on the property

breakfast was provided but the kitchen staff had a hard time with cooking it

they have a full gymnasium, a great workout gym and many facilities for the camps they operate there

small and quaint! room was clean and the spa on site was really nice

hot tub pool spa fireplace peaceful

you could see them from the pool deck and the restaurant area

pool/spa was nice room was cute trails were cool

the pool and hot tub were great

the breakfast was great. everything was fresh and from local vendors.

breakfast was fabulous

breakfast was out of this world amazing!

the made-to-order breakfast was excellent and coffee was always available

the next morning breakfast was made to order

selection on the breakfast bar

breakfast was outstanding

the food was beyond excellent and having such a wonderful buffet breakfast included in the room price was a great bonus

kids really enjoyed the pool

lake activities, walking trail, farm life, breakfast, pool.

breakfast was great. everything was hot and fresh. met the woman who cooks. she was super nice.

the breakfast was great

they have a very attentive and friendly staff, and a nice heated indoor saltwater pool

the friendly staff, how clean it was, and my son loved the pool

clean and updated indoor heated pool was great breakfast was great and cathy who took care of the breakfasts and dining area did an

pool was clean and open

didn't the fact that we didn't have more time to enjoy the pool and historic hendersonville, but our experience at the bw gives us a reason to go back

outdoor pool indoor pool

free breakfast each morning was very good

pool and restaurant

breakfast had the perfect foods to start the day

a hot breakfast the next day was nice as well

we were hoping for breakfast none due to covid we did get coffee and pound cake.

breakfast from 630 to 930 advertised

the staff was so friendly and probably the best free breakfast ever

nice bed and room. clean pool and spa.

the gym equipment was dirty, the water dispenser was completely empty and the tv was not

we arrived and the hotel could not take in guest because of that ( toilets could not be flushed, laundry done or cleaning)

there is an indoor pool

gym machines were broken and there was no sign warning.

staff who helped in the breakfast area were exceptionally patient and kind, especially with the kids

like everything about this hotel the friendly and helpful staff the breakfast is always great pool is always clean and wonderful too

the breakfast was simple but nice

things included with your room charge like a full breakfast which was quite good, a clean laundry room, a good selection of frozen food and drinks if you decided to eat in your room, very

not a big issue for me since i was with my husband, but if you're with a friend, sibling, or have kids with you, it is probably not the ideal door for bathroom privacy

breakfast just coffee

breakfast

no breakfast

variety for breakfast

we didn’t have breakfast

loved the convenience to everything. great restaurant and bar attached to it also.

pools

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

breakfast was great. pool was fun.

great staff comfortable beds and wonderful breakfast. they even have a indoor heated pool

the shuttle to and from the airport helped so much

the fire pit at the pool was a big plus!

also, a security guard was quick to check on me in the parking lot when my car alarm went off by accident

location, breakfast, nice ac, clean room and fresh towels

we got a king suite room since we were traveling with 2 kids

renovations, very clean, friendly and helpful staff, delicious breakfast, great pool, great location

breakfast ended too early. being charged a pet fee. no inside pool.

clean rooms , nice staff , location ,hot breakfast.

breakfast was ok

pictures of the hotel, pillows on bed was 1x1 couch pillows, bathroom was highly outdated, dirty laundry stored in the hallway, as well as

was great - there were shops and restaurants nearby, the hotel had a shuttle

we've been to lots of hotels but this one really impressed the kids

you have kids, look no further

it would be nice if the shuttle had longer hours.

i thought it was a buffet for breakfast ud83eudd14, but it was ala cart.off the menu.

it was horrible i didn't like that there was no continental breakfast for free

they shuttled me to the airport before they start normally. thank you.

were extra friendly, they assisted me with an early check-in and accommodated my request for a late check out (which i ended up not needing

the pool was nice

has a nice indoor pool and gym

location shuttle to airport

nice breakfast! very clean! friendly staff!

the breakfast had different offers each day. the room was very nice.

location, staff, pool

great breakfast choices

laundry facility was very helpful within the stay

the breakfast to-go was well stocked

we happily took advantage of the microwavable food choices and stayed cozy warm in our room the breakfast was delicious - totally did not expect a full breakfast - wonderful surprise

clean and awesome pool

breakfast was good

the pool wasn’t very clean, had a film on top of water morning of 09/03/24.

we talked to some guests who said the indoor pool was nice and warm

breakfast ended at 9:30 so we missed it.

the breakfast was incredible, the lodge is absolutely beautiful and you will not be disappointed

great stop with a very good breakfast and friendly staff.

the parking garage abutted hotel, was convenient and free of charge

i stayed several days, i had a hard time getting my room serviced because of the timing of my spa visits

pillow were great. the pool was clean and a good size for laps.

location was great, the parking was close and easy to navigate, and the room was very clean and comfortable

dies you can get manis/pedis in there too), restaurant, winery, and bar

was excellent-- both breakfast & dinner

finally the breakfast was great and staff very nice but the service was okay

sign at breakfast says

breakfast was awesome, nice guest pantry and ability to drive their complimentary bmw was over the

breakfast was included and and very good

shopping, grocery, gas,the hotel was excellent, beds were awesome, breakfast was delicious, pool was clean everything was great

breakfast was really good all of the employees worked really hard to make sure our stay was good

very clean, comfortable and loved the breakfast options

friendly, rooms clean, hotel clean, pool clean, breakfast was great

property was well kept and the breakfast was delicious

breakfast was exceptional and the staff made it even more enjoyable.

breakfast was ok

breakfast was amazing. and the sheets and blankets were super cozy.

breakfast was good, could have used another meat of some sort and the egg and cheese omelet was a

pool hours too early. no hot tub

beautiful pool and great location off of highway

the location the spa the breakfast the late checkout the beds everything was fantastic

work, outlets didn't work, a/c didn't cool very well so we were hot all night, couldn't use the fitness room because there was water all over it from the pool and all of the electrical machines

was very clean and neat the only off thing was the wifi was down for a bit but other than that it was comfortable and completely clean staff was great

laundry facilities

always like this hotel because of the breakfast, pool and spa

nice indoor pool, although small

breakfast and location

clean rooms, friendly staff, great location, full breakfast, highly recommend this hotel

nice and clean. big rooms. smiled staff. swimming pool. parking spot for big trucks

parking on site, great staff

she offered a late check out, but we needed to get on the road

nice gym

the hotel it's self was really stylist and had a restaurant and bar as well is a really cozy outdoor area

breakfast was great and the location was good for us.

very clean and quiet!!! my kids loved it!! we will definitely be back

left turn out of the parking lot to head towards downtown asheville was extremely dayto make

naldo had to evacuate 11pm with kids and then the next day no hot breakfast even thought already

not enough parking

the wifi didnt work, the shower when turning on made loud screeching sound, and ac/heater was loud

the estate, the decor, the reception staff. outdoor pool.

bathrooms will need to be updated in a few more years and pool is not all that great.

they accommodated us with early check in since our plane got in early

always enjoy first thing in the morning or after a day biking or hiking and although they had a pool they didn't have a sap - very

no indoor pool or hot tub

otherwise property is clean with heated pool and gym

i enjoyed the indoor pool

the little kitchen was awesome

we loved the mini kitchen in the room

very clean and comfortable. breakfast very efficient and clean dining area.

pool and hot tub were perfect

lovely pool and setting

the prices at the bar and restaurant were a bit high.

use the free shuttle to move around the estate. great outside pool.

we were lucky, it was raining a lot and we had the pool and hot tub to ourselves

employees were nice. laundry facilities

everything except breakfast

breakfast was exceptional

convenient to dining and biltmore. good breakfast too

nasty smell on 2nd floor in laundry room

overpriced due to no breakfast and the fact that they have no swimming pool

the breakfast was quite good, and the staff were really nice and friendly.

breakfast

quick check-in, clean room, comfortable bed and a good breakfast

like the fact they had a gym

also the 'gym' faculty isn't great and the pool was so cold and not the cleanest

i liked the breakfast bar

5hrs for a small load of laundry to dry

veri modern and room was very well decorated and spacious. the breakfast options were very good.

convenient location. the staff was very nice and helpful. loved the breakfast.

i was relieved to find ample parking to park a bigger vehicle and it was free

breakfast

room service skipped our room because we had the do not disturb sign out until 10:00am

pool and gym were rather small.

clean, modern rooms and an indoor pool as well as laundry capabilities.

the bar was spectacular!! you don't need to leave the hotel to get a drink.

great staff. best gym among hotels i have visited.

operating bar for drinks

everything. loved the sunny clean pool and the comfy chairs by a fire pit.

enough parking and the toilet paper was very thin

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

didn’t tell us we couldn’t use gym when we made reservation, old decor for the price we expected

stool handle would stick and continue running morning coffee bar was pitiful

omelet bar was good

pretty grounds, pool area kept well water bottles in our room

location, cleanliness, quiet, fitness center was great!

lots of parking

the location and the covered parking. breakfast was great!

renovation,, parking, no bar, no vending machines

parking area, decent breakfast, fluffy pillows

stay here to watch a tv, but it would've been nice to have more than a single, small tv in the bar area to watch games

the hotel also has a great grill located within and a spa that we went to

the meals we ordered through room service, however, were delicious, so i guess there are just some inconsistencies with the food

the spa was amazing!

beautifully appointed, rooms were large, great bathroom, excellent on site dining w excellent room service; proximity to attractions was great; staff were friendly and

very friendly staff, beautiful, wonderful smelling lobby area w restaurant, bar and starbucks coffee

food selection at restaurant, my kids are so picky

gym and pool

swimming pool

we enjoyed the bistro cafe and appreciated the indoor pool for a swim at the end of the day

loved having a small kitchen in our room

there's a lot of room and the kitchen area was great to have

excellent beds and linens, nice kitchenette. covered parking good grab & go breakfast.

were no sheets for the pullout bed - feels like if you asked the ages of my 3 kids and know we’d need to use the bed that sheets should be in

from the fires near by, there was not pool which was advertised, thats why i picked the hotel, my kids thought i was joking when we pulled up

fireplace , full kitchen and jacuzzi

i have to say, the server and chef at the azalea bar and kitchen(jennifer and john) were excellent with accomodating us with food options

convenient location. very spacious. well equipped kitchen. in unit laundry. large shower.

the room was under a gym that was very loud with lots of jumping sounds from the ceiling

gym is located on 1st floor in second set of condos

clean big comfy rooms rooftop bar and great location

the gym and coffee shop are not operational

unfortunately the gym was closed due to hurricane consequences.

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

lady at breakfast was super

we also loved the pool

the staff were all very helpful. the kitchen area was good.

the pool is a great option for kids

a big plus for us was the two tvs; the kids had their own space to relax in the living area while we could unwind in the bedroom area

there was a lot there for you to do. generous parking lot & well lit.

good clean hotel with nice bar and restaurant on location

free breakfast

excellent amenities such as spa and golf

also very loud with kids playing from open to close

amenities: (hot breakfast, swimming pool, whirlpool, gym)

the gym also nice and looked over the pool area

location, pool, and very clean, staff was amazing and i love the small gym.

the gym was closed. the whirlpool was closed. there was renovation in progress.

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

the pool and spa was the best, hotel smelled good, shower in the room was awesome

breakfast, parking and wifi included in the price is a big plus.

staff gym hot tub pool price

very clean,modern,quiet. we had great service and the best breakfast!

the breakfast was nice and well stocked

bar food was fabulous

the pool wasn’t open being july we thought it would be open.

pool was open but ice cold

and gym

location was perfect. shower and bar were great.

no room service

we would have liked to have room service but we were informed that it is in the works.

there is no room service offerings but great access to amazing restaurants.

online states a mini bar & room service

lobby bar is perfect place to relax and listen to great music

roof top bar has great views

the breakfast basket was wonderful, and the perfect addition to a beautiful stay.

the rooftop bar was open but understand due to the hurricane a few areas of the hotel were temporarily closed

the breakfast delivered to your door was an excellent touch

food at roof top bar and the exchange restaurant was fabulous

sofa bed for kids, like most hotels out there, was completely uncomfortable

the staff was overwhelmingly attentive and friendly. especially the breakfast staff!

when you have kids you need space

loved the divided two rooms to have kids separate on sleeper sofa

they offered us water, and one complementary drink from the bar per night

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

from location to design choices and the roof top bar to incredible restaurant

rooftop bar closed earlier than we would have liked for a weekend. small thing.

rooftop bar sunset was the icing on the cake

roof top bar on the ninth floor was excellent.

nice gym

amenities nice appreciated the laundry so we could pack less for the trip

also loved that there was ev charging on site

room was clean and comfortable, it had a decent gym, and a little convenience store in the lobby which is useful

great value for the money, gym clean and well equipped

nice bar at the back of the hotel

the spa was also a great experience

service in the bar was sketchy. understaffed.

is now a bar with live music until around 11pm and it was quite loud in the room

and surprise of pet fee , added during cost after booking/choosing pet friendly room

couldn t get room service. poor communication.

the bar was fantastic along with the outside seating

would have appreciated the hours of the bar and restaurants/room service being longer or extended from their current

i'm glad the gym was not busy otherwise the massage might have been interrupted

the smoked old fashion in the 42 bar was absolutely out of this world

pool hours should be a little later for adult swim only.

a nice indoor pool, and a great rooftop bar with food options and a view of the mountains

wifi speed is unacceptably slow - 2mbps, it's 2018 already

leaky shower, noise level in bar and rooftop restaurant.

we also participated 2x in a fund raiser where you opt out of room service & they feed a local family

food downstairs was good and my husband and i enjoyed evening drinks and morning coffee while the kids slept in

the bar is a nice place to unwind with a drink

was super friendly and hotel bar accommodated those of us that wanted a beer past 9pm

on site restaurant, lounge, and coffee bar were all good

of the hotel was closed and i wasn t told room service was only breakfast, bar was closed the two days we were there and little things like

wonderful gym

however, the rooftop bar and lounge area were spectacular

wonderful roof top bar and restaurant

the upstairs bar is fun and plentiful

location and having restaurant and bar in house.