breakfast was provided but the kitchen staff had a hard time with cooking it

they have a full gymnasium, a great workout gym and many facilities for the camps they operate there

friendly staff and breakfast was better than most hotels of the same category

pet policy needs to be clearer about what animals they accept

in my opinion the pet fee is too high!

$60 pet fee

$50 pet fee

hot tub pool spa fireplace peaceful

the kitchen was small and a/c did not work

with its expansive grounds, inviting decor, pool, spa, and restaurant, it offers everything you need in one location

small and quaint! room was clean and the spa on site was really nice

beautiful and relaxing views. pool was refreshing. comfortable bed.

the breakfast was great. everything was fresh and from local vendors.

breakfast was fabulous

time staying at a bed and breakfast, and it exceeded all my expectations

the chef provided a delicious and high quality breakfast

breakfast was out of this world amazing!

staff and room were amazing; the food for breakfast was delicious and the location was convenient but parking was a little weird

i especially like that there was a pool and fire pit on the property

location is perfect and the breakfast was shockingly delicious!

breakfast had a great selection and everything was clean and comfortable

breakfast was very tasty. especially liked the cinnamon rolls and the gluten free options.

gym was too small, and not enough equipment for amount of people staying there

to airport and the shuttle service

availability to airport, shuttle

nice bed and room. clean pool and spa.

the breakfast and location were great!

the gym doesn't really have much options when working out, the pool had a lot of chlorine in it i wanted to get in but unfortunately as soon as i tested the water

awful management & kitchen staff

the breakfast was great

the room was great and we enjoyed the pool also.

breakfast was great. everything was hot and fresh. met the woman who cooks. she was super nice.

didn't the fact that we didn't have more time to enjoy the pool and historic hendersonville, but our experience at the bw gives us a reason to go back

breakfast bar was wonderful

well-maintained pool with an 8’ deep end

everything! the rooms were clean, beds comfortable, staff was friendly, breakfast offered, etc

breakfast was excellent

clean and well maintained desk staff good breakfast

hot breakfast was very good except no bread was served

were comfortable, kids enjoyed the pool

breakfast was nice and a late check out is really nice

excellent breakfast.

a hot breakfast the next day was nice as well

breakfast from 630 to 930 advertised

then to top it off the breakfast was the best i have ever had at any hotel

breakfast could have been a little better

breakfast left a lot to be desired

the only thing that would make it any better is if they still could do breakfast

hosts were very friendly and created bag breakfasts so they could offer something extra while their breakfast area was closed due to covid

variety for breakfast

staff were very helpful and friendly. very plentiful breakfast bar.

we didn’t have breakfast

on-site parking allowing us to shuttle to the airport and leave our car at the hotel

pool was dirty

the shuttle bus adds to the convenience of stress free travel

pool closes early (10:00 pm)

it was all great. conf bed/rm, breakfast bar was awesome!

they offer free shuttle service to the sierra nevada brewery- a must visit if you're in the area

the hotel was clean. the breakfast was good. beds were comfortable. great value.

the free breakfast was ok, need a little more variety. but hey, it's free!

was able to check out but still use the shuttle a little later in the afternoon to get back to the airport, much appreciated

pool area with hot tub and fire feature was amazing

pool and breakfast

clean rooms , nice staff , location ,hot breakfast.

the breakfast was great but the stop time was inconvenient

fitness center and laundry facilities on site

location, pet friendly, free hot breakfast, handicap facilities

the buffet breakfast was quite tasty with a bounty of choices.

the food was beyond excellent and having such a wonderful buffet breakfast included in the room price was a great bonus

great property nice accommodations beautiful breakfast and a nice staff

lake activities, walking trail, farm life, breakfast, pool.

the breakfast buffet included in the room price was excellent.

shuttle, due to snow storm shuttle was not available however the prior hotel i stayed in had their

all is good but no room service

has a nice indoor pool and gym

free parking

we also enjoyed the pool and loved the convenience of it being indoors

the food at breakfast was great

no bar with tea, coffee, creamer, etc

also has a small restaurant with coffee bar and mixed drinks

that a shuttle to the airport would be available

no continental breakfast, but there is a cracker barrel literally within a stones throw

location shuttle to airport

nice breakfast! very clean! friendly staff!

the breakfast had different offers each day. the room was very nice.

location, staff, pool

great breakfast choices

laundry facility was very helpful within the stay

the breakfast to-go was well stocked

we happily took advantage of the microwavable food choices and stayed cozy warm in our room the breakfast was delicious - totally did not expect a full breakfast - wonderful surprise

clean and awesome pool

breakfast was good

the pool wasn’t very clean, had a film on top of water morning of 09/03/24.

we talked to some guests who said the indoor pool was nice and warm

breakfast ended at 9:30 so we missed it.

the breakfast was incredible, the lodge is absolutely beautiful and you will not be disappointed

great stop with a very good breakfast and friendly staff.

the parking garage abutted hotel, was convenient and free of charge

i stayed several days, i had a hard time getting my room serviced because of the timing of my spa visits

pillow were great. the pool was clean and a good size for laps.

location was great, the parking was close and easy to navigate, and the room was very clean and comfortable

dies you can get manis/pedis in there too), restaurant, winery, and bar

indoor pool would have been nice too

clean, late check out

we had a pet friendly room and paid the extra pet fee

pet fee, toilet paper is really scratchy

breakfast was really good all of the employees worked really hard to make sure our stay was good

they have a wine and appetizer bar around the 5 o’clock hour however we were not there during that time

to check in smelled clean although we did not go, i liked it had a bar area that served snacks and

the beds were comfy and the pool had a waterfall.

the gym was cooled well and not humid

our kids loved the pool, and the room size was great

my daughter used the fitness room and was happy with equipment

work, outlets didn't work, a/c didn't cool very well so we were hot all night, couldn't use the fitness room because there was water all over it from the pool and all of the electrical machines

parking bays too small.

pool a little crowded at times but to be expected during summer months

the construction made it a little difficult to get into the parking lot during our stay.

nice place fo kids

breakfast was great, the staff in there were wonderful.

jacuzzi and indoor pool

clean rooms, friendly staff, great location, full breakfast, highly recommend this hotel

my kids however loved it

susan, our server, was extra pleasant and enjoyed the fact that you had a bar for drinks

parking on site, great staff

renee at the bar was very knowledgeable about the area, and made us feel welcome

clean comfy good breakfast.

very clean, nice gym and fire pits

the estate, the decor, the reception staff. outdoor pool.

the outdoor pool and music in the evening at the pavilion

they accommodated us with early check in since our plane got in early

pool was spartan.

no indoor pool or hot tub

my favorite part was sitting by the fire in the library bar in the lobby

swimming pool tiny

there should be a cheaper price for the kids menu

in the hotel were amazing and love the big fireplace and live piano player in the library bar at night

we were lucky, it was raining a lot and we had the pool and hot tub to ourselves

the staff is so friendly, the breakfast was better than most hotel breakfast choices

the free breakfast was so much better than most hotels ive stayed in and they were constantly cleaning and

at breakfast

we loved the mini kitchen in the room

breakfast was very good, lots of fresh options

my kids enjoyed the pool and hot tub

she helped with an early check in as well lots of local places to eat

breakfast was very good and quite reasonable as kids under 10 ate free with an adult

the kids enjoyed swimming in the poll

very clean and quiet!!! my kids loved it!! we will definitely be back

big drawback was the wifi

breakfast was very

nice continental breakfast with waffle maker

clean and comfortable! allowed us a late check out!!

very comfortable beds and breakfast was delicious.

breakfast was great

good breakfast and great location

i loved that i could do my laundry on site before heading home from

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

laundry should be free to customers.

sign at breakfast says

finally the breakfast was great and staff very nice but the service was okay

was excellent-- both breakfast & dinner

breakfast was included and and very good

breakfast was awesome, nice guest pantry and ability to drive their complimentary bmw was over the

onsite parking was convenient and free

also enjoyed the free parking

from the complimentary breakfast to the clean rooms and clean facility to the all day tea, coffee, and hot chocolate this

very clean and close to my destination. the breakfast was delicious and plentiful.

clean; quiet, breakfast was great. easily accessibility to biltmore.

in extremely late and the customer service was extremely friendly and offered a late check out

breakfast

extremely clean / nice free breakfast

the breakfast was quite good, and the staff were really nice and friendly.

plus the breakfast is good, had a lot of options and the staff were friendly

i liked the breakfast bar

i called the day of reservation and asked if we could do early check in

you need to use the restroom in the middle of the night, microwave and fridge in the room, and gym was open for use

breakfast was very good too

gym was average, the room was near the ice machine which wasn't enclosed so it was loud

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

didn’t tell us we couldn’t use gym when we made reservation, old decor for the price we expected

stool handle would stick and continue running morning coffee bar was pitiful

omelet bar was good

pretty grounds, pool area kept well water bottles in our room

location, cleanliness, quiet, fitness center was great!

lots of parking

the location and the covered parking. breakfast was great!

renovation,, parking, no bar, no vending machines

parking area, decent breakfast, fluffy pillows

stay here to watch a tv, but it would've been nice to have more than a single, small tv in the bar area to watch games

the hotel also has a great grill located within and a spa that we went to

the meals we ordered through room service, however, were delicious, so i guess there are just some inconsistencies with the food

the spa was amazing!

beautifully appointed, rooms were large, great bathroom, excellent on site dining w excellent room service; proximity to attractions was great; staff were friendly and

the elevators are quick, the room is perfect with its small kitchen, the bed and pillows were comfortable

beautiful little kitchen in our sweet was very convenient

if they can send an e-mail survey you would think they could have sent an e-mail that pool and gym was closed

spacious rooms, laundry, pool, free breakfast

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

gym and pool

a little noise from kids next door but only for first night

nice fitness center and indoor pool

clean and friendly staff and having little bar and bistro there was convenient and tvs in booth at bistro

swimming pool

fireplace , full kitchen and jacuzzi

i have to say, the server and chef at the azalea bar and kitchen(jennifer and john) were excellent with accomodating us with food options

convenient location. very spacious. well equipped kitchen. in unit laundry. large shower.

the room was under a gym that was very loud with lots of jumping sounds from the ceiling

gym is located on 1st floor in second set of condos

clean big comfy rooms rooftop bar and great location

the gym and coffee shop are not operational

unfortunately the gym was closed due to hurricane consequences.

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

lady at breakfast was super

we also loved the pool

the staff were all very helpful. the kitchen area was good.

the pool is a great option for kids

a big plus for us was the two tvs; the kids had their own space to relax in the living area while we could unwind in the bedroom area

amenities: (hot breakfast, swimming pool, whirlpool, gym)

the pool was a decent size as was the workout room

the gym was closed. the whirlpool was closed. there was renovation in progress.

breakfast and that has gym and restaurants near the hotel

they also have laundry for guests, which came in clutch with an 18 month old

breakfast, parking and wifi included in the price is a big plus.

pool was pretty small only room for a handful of kids until it felt cramped

i'm sure kids will love the pastries, waffles, cereal, two kinds of sausage and juice

the pool and spa was the best, hotel smelled good, shower in the room was awesome

staff gym hot tub pool price

good clean hotel with nice bar and restaurant on location

laundry bag was not in closet to take home dirty clothes

a lot what to do with kids

staff great breakfast good and excellent wait staff parking ready and dog friendly,

we were on the parking lot side of the building. but we didn't mind.

bar food was fabulous

the pool wasn’t open being july we thought it would be open.

pool was open but ice cold

and gym

location was perfect. shower and bar were great.

no room service

we would have liked to have room service but we were informed that it is in the works.

there is no room service offerings but great access to amazing restaurants.

online states a mini bar & room service

lobby bar is perfect place to relax and listen to great music

roof top bar has great views

the breakfast basket was wonderful, and the perfect addition to a beautiful stay.

the rooftop bar was open but understand due to the hurricane a few areas of the hotel were temporarily closed

the breakfast delivered to your door was an excellent touch

food at roof top bar and the exchange restaurant was fabulous

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

from location to design choices and the roof top bar to incredible restaurant

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking and

rooftop bar closed earlier than we would have liked for a weekend. small thing.

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

we got there, the pull-out sofa was not made for the kids

loved the divided two rooms to have kids separate on sleeper sofa

the embassy suites by hilton always have the best breakfast.

breakfast was awesome, location, and the bar area.

when you have kids you need space

i could not order a glass of wine through room service but was told i could order a bottle

room service for breakfast

the price ud83dude02. the appetizers in the bar area were ok, not great.

room service should have a wider menu, sometimes it s limiting.

i'm glad the gym was not busy otherwise the massage might have been interrupted

complimentary morning coffee bar in the hotel lobby

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

staff were great. valet parking a plus. central location. great bar and restaurant attached.

service in the bar was sketchy. understaffed.

the rooms were huge and clean, the spa bath was perfect, staff was friendly and the breakfast at hemingway’s was amazing

room was clean and comfortable, it had a decent gym, and a little convenience store in the lobby which is useful

gym was cramped

also loved that there was ev charging on site

nice gym

had a full laundry bag of clothing that was taken from our room by cleaning staff

pool hours should be a little later for adult swim only.

a nice indoor pool, and a great rooftop bar with food options and a view of the mountains

wifi speed is unacceptably slow - 2mbps, it's 2018 already

leaky shower, noise level in bar and rooftop restaurant.

we also participated 2x in a fund raiser where you opt out of room service & they feed a local family

however, the rooftop bar and lounge area were spectacular

location and having restaurant and bar in house.

wonderful roof top bar and restaurant

the upstairs bar is fun and plentiful

the location was great. the gym was nice and convenient, loved the bottle water in gym.

breakfast was very good and we had dinner at the bar one night

the breakfast is awesome too

no pool, no hot tub, and no restaurant/room service.

terrific breakfast - way beyond typical hotel fare

food downstairs was good and my husband and i enjoyed evening drinks and morning coffee while the kids slept in