the breakfast was really good. the staff was friendly, the pool was nice too.

free breakfast is always my favourite when i go here they have a wide variety and the cooks are

better breakfast, maybe

good service comfortable room . nice breakfast

to a heated swimming pool and state-of-the-art fitness facility, breakfast was fresh and filling, very clean room with plenty of storage

gym was adequate

breakfast was good.

there could be more washer and dryers in the laundry room.

clean room, nice staff and free breakfast!

the gym was awesome

next time we'll bring our bathing suits and use the pool

pool hot tumb landscape ml

gym was okay and over all appearance was okay too.

swimming pool and spa until 11. comfy beds. free parking. nice clean hotel

the only inconvenience was that the bathroom had no bar soap

breakfast was very good with lots of selection

facility evening social kitchenware linen the option of taking breakfast to the room as my kids are late

breakfast was excellent

it was an excellent way of dealing with breakfast during covid.

was a great hotel, breakfast and dinner mon- thursday is a nice touch

the kids loved the pool and there were places they could ride their bicycles

the laundry was nice but then they only took 1 type of coin and it was difficult to get change for it

i questioned them about the spa not working and they said it would be fixed, they told me the manager was on his way in and

clean excellent breakfast friendly & helpful staff great location

- toilet handle was broken, the tiles in the shower has mold, the towels have hairs on them, the spa and sauna were not operating, the room was very noisy

even included a kitchen (stove, dishwasher, full fridge) and plenty of space for the kids

great breakfast, and very clean

i did not expect to have such a large living and kitchen area, so that was a nice surprise

breakfast is actually very good

laundry, gym and pool both helpful for longer stays

i really like the breakfast and the swimming pool.

we arranged a late check out and they tried to barge into the room at 11:00 a

appreciate when they give me late check out at no charge i love free parking, free wifi, free

the laundry room accepted debit or credit cards

having laundry available was

pool was very nice, the staff friendly and the coffee and cookies available throughout the day were

the pool, and pool room was freezing cold!

kind staff, well-prepared breakfast, easy access location

the breakfast offering had changed due to covid, but still they had a bag with yogurt water and desert

on our last night there were kids running through the halls and they knocked on our door, not sure of it was a mistake or just

but, all bar and food services end at 7pm

the bar closed very early

absolutely loved my stay at the glenerin inn and spa

and spacious, lovely spa like bathroom , nicely deco room with view of the garden

room service stinks and the pillows were

breakfast, clean room and comfortable bed

booked the room for one night after a long flight with young kids

parking free and convenient

i pressed 1 to go to breakfast, ended up in rooms and breakfast was on level 2 where reception is

maker fridge microwave desk chsir cabinet second chair table great lighting easily accessible wifi warm great shower lots of clothes hanging

breakfast was not offered with room i would have thought that at $166 for one night it would

the accommodation from staff for late check out

each reception desk staff had a different explanation for the lack of daily room service

room needs upgrade. bathroom is moldy. rusty handle bar in bathroom.

the room service staff was excellent

the kitchen facilities in the suite are very helpful and much appreciated however

although no fee is preferable their pet fee of $20 was far more reasonable than most

no ice machines, but called front desk and they sent some up from the kitchen.

our stay was only 2 nights but the full kitchen and laundry would have been beneficial for anthing longer

more than one room (full kitchen, laundry)

wifi created lots of issue & didn t work on upper floors

should have got room service

were pet friendly without a pet fee

for a slightly late check out but was told cost was$50

the only dislike was that the wifi was not that great. but everything else was perfect :)

staff was super nice and the room service was fast and delicious

the gym had no mats or anything for floor work

free parking. comfortable clean room. great price.

says they have room service

great location, cleanliness and super friendly staff. breakfast was plentiful and great choices

staff was fantastic...very good service in restaurant and bar area

seemed to have a nice open bar and restaurant with large tv sports on

the restaurant and bar had great food also

the pool and waterslide for the kids

i was very happy that the snack bar served starbucks coffee

close to conference centre, decent kitchen and gym

staff were really nice - they helped print something for me, told me about how i can get late check out

my 2 kids had to sleep on the floor until they brought one cot the 2 nd day

pool rallyings were loose and caused some concern when entering and exiting using the ladder

loved,clean, breakfast and area so quiet and relaxing

kitchen has most of what you would need

breakfast can be improved

stayed here before this visit the pool is decent the gym is pretty nice does the job

checkout facilities were top notch all kitchen equipment was top notch other facilities such as gym and pool were top notch as a marriott usually is location was in a business park and ok not far

hot breakfast, very friendly staff

the gym

the staff were superb, room size was spectacular and parking was beyond my expectations

the pool water wasn t warm

very comfortable beds quick maintenance to fix tv balcony with chairs & table free wifi & free parking staff very friendly &

room service was the worst

pool area was great too

great pool and gym

staff at the bar ( 2 ladies who have been there for over 30 years)

amenities in in bathroom could include a shaving mirror and a grab bar just outside of bath tub

the attached bar was a nice amenity and reasonably priced compared to other hotels i’ve stayed at

nice pool and gym

and the breakfast experience was just wonderful

breakfast daily was delicious and so helpful to have on site

nice selection for breakfast, appears as fresh new building and all the facilities

that stands out for us is girlie, she's very accomodating and assisted our family during our breakfast

and bar was not open :( breakfast buffet not available weekdays :( only weekend

breakfast was excellent good choices

the breakfast was very good. we ate all our meals there because kids ate for free. love it.

good breakfast great personal comfortable and clean

i didn't had any breakfast during my stay. planning to have it next time for sure

with 3 kids including a 9 month old baby we asked for a room on a differnt floor

due to the covid19 pandemic, pool and gym were closed

slow in plowing parking lot after a snowfall

booked for 2 adults + 2 kids but hilton green claims that they only received info as 3 adults

staff was nice and helpful especially drew free parking

room service and had to go down and get it as the kitchen was busy

the hotel experience sucked no room service cleaning. no breakfast. the staff don't care.

theres free parking , a pool and a gym

advertised pool was freezing

was surprised that there was a fee to park in the ground level open parking lot

are two restaurants on-site - a very good steakhouse and an equally good denny's and both offered room service

amazing king size bed and full kitchen for the price.

pool was dirty, lots of hair in the water

the dark old fashioned furnishings or the fact you couldn't open any window there was no internal bar to relax in and the location was impossible if you didn't have a

is a life-size plastic horse in the lobby, but no bar or coffee shop

was the best breakfast sandwich i had in my entire life

love the pool, work out facility, the bar area meal was fabulous

did not have breakfast great location

good breakfast. convenient location for event next door.

the pool is decent but nothing special, could definitely use a hot tub and some renovations

when we arrived, we and our three kids were exhausted

room was clean and enough space. good breakfast.

property was clean and well maintained, staffs had the best customer service ever and the breakfast was amazing lots of options to choose

a mother i liked the fact that there s a kitchen plus the location is close to my loved one

kitchenette had an apartment sized fridge, cooking elements, and even a dishwasher making it easy

the pool was awesome, great temperature!!, and the water pressure in our room was marvellous!

a heads up on how hot the water comes out in the spa would be helpful

kids loved it

kids loved it

it was very quiet. room service was good. we didn't use any of the facilities.

breakfast eggs could have been a little tastier. other than that: i have no complaints

large room was very nice, the kitchenette and spa bath were a plus

helpful staff, location, breakfast, pool, great size of the room and kitchen included for preparing simple

the breakfast was great , no line up and we did not have to wait to be seated there were more than

pool was clean and spacious

suite room was very nice, we love how there is a kitchen, sotting area and bed

hotel exceeded our expectations in terms of cleanness , service, even a simple but very good breakfast

plenty of amenities, clean, and friendly service. the breakfast was excellent.

the night, all outlet powers were down, except ones in bathroom and kitchen

breakfast was fresh and a great selection was offered

didn't use the pool - not sure it would be a draw for us.

hotel staff cleanliness location breakfast 24 hour beverages

breakfast was excellent

fresh fruit, healthy food and hot options for breakfast.

we couldn’t use the pool but it’s because of covid

the pool was great, we had it all too ourselves. the room was spacious, very clean and quiet.

the gym was always stocked with water and extra towels and the swimming pool and hot tub areas were

the included breakfast was excellent, and the pool and hot tub area were so much fun!!

hotel had everything you needed and also had pool and gym if required

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available for us to use to wash a few items

the breakfast was excellent

i wish the hotel had a pool

breakfast was fresh and perfectly arranged and area very

laundry room should be open at 7:00 am.

clean, free parking, great access to hiways, free breakfast, friendly staff.

and clean and the staff are really nice they kept giving the kids chocolates which was really nice of them

pool was under maintenance.

pool hours should be longer

we went to use the facility and the hot tub was full of kids with parent service watching them and the pool empty

breakfast- was actually only for 2 adults nad 2 kids

friendly staff. breakfast has a good set of items.

use netflix or youtube and more tv entertainment options especially for families travelling with kids

guest laundry onsite if you’re staying longer

breakfast ends too soon

hotel very clean staff very friendly and helpful breakfast was hit with kids!

she gave us a complimentary late check out as our train schedule was changed

the shuttle was great, staff very friendly and helpful.

wifi code needed to be changed daily an the speed was slow

they have a great little gym, free coffee and wifi and a truly helpful staff on site

staff i arrived a bit latter than planed at 9 50 went straight to the restaurant all the staff bar one had gone for the night your own signs said it closed at 10 pm not 9 50 i went hungry after

early check in was told to phone 24 hours before to check

the swimming pool and gym as it gave me something to do while waiting for my connecting flight

only bad thing was there was no utensils with the toom service, and their menu for room service was not right, as when i called they told me they didn t have what was on the in

no gym

there wasn't free wifi, but that's ok once i became an honor member it was included.

shuttle was on time

pool hot tub library bar

staff great and allowed early check in free of charge which was nice

machines in the gym weren’t very good, the universal weight machine was weird and anatomically incorrect

because my flight was changed and i arrived around 9am i had to upgrade in order to facilitate an early check in

there is everything you need for a good holiday: we used the pool, laundry, bistro

good swimming pool and nice gym

kids had a great time felt safe, comfortable

i was woken up by kids at 6 am running around and shouting in the

guide bar on the pool steps leading down to the water was quite loose; someone with mobility issues might find it

one of the highlights was the complimentary breakfast, which offered a good variety of fresh and tasty options to start the day

was excellent gym and swimming facilities are ok parking was available and safe surrounding was calm and

indoor swimming pool, workout room

laundry procedures, not customer friendly.

breakfast was okay. it is what we expect although adding more fruits would have been better.

the gym was rather small

theres no free late check out

laundry and fitness room available which i didn't use

shuttle to the airport was great the breakfast was excellent worth the money

the gym was open but understand

breakfast, few seats available for al the clients on the weekend and the food variety was not

breakfast was great

id basement parking is blessing

pool water can be a little more warmer

further comments, everything is perfect that room studio, we love the kitchen

room service should be done on daily basis.

room, airport and parking

pool & laundry facilities were closed although no mention on the website

wifi is horrible. toilet was always backed up.

staff were courteous and helpful, laundry on site, breakfast included, reasonably priced.

ev charging stations in the parking lot

good location, free parking and easy way to check in and check out

when we wanted to go into the pool we needed them to open it and seemed annoyed by us asking

the kids loved the pool and the continental breakfast

free wifi and cheap

it was great experience with family. highly recommended for families with small kids.

no room service or breakfasr

clean, pleasant, easy parking, shuttle.

the shower was like a gym shower with a nicer curtain

and helpful check in and bar staff

the gym was in the basement & lights went out as motion activated

was a great experience from the staff to the cleaners of the hotel the parking lot everything is just great an i love

the gym was very bad, very tight and not properly ventilated

everything except wifi

clean rooms, comfortable bed, reliable wifi

free temporary parking while i checked out and picked up the rest of my family

airport shuttle. except the driver was super grumpy

great service, friendly staff and nice bar for an evening cocktail

there's a bar and restaurant that was open in the hotel and across the street, along with a sandwich shop and

the room service was not part of the facilities.

the pool water was pretty cold but that could be subjective.

location,room gym pool towels

hotels very clean the pool was very clean. the front desk was very very professional.

the pool is very small.

location,room gym pool towels

the pool in the photo looks not the same in reality ud83dude05

very clean, free shuttle bus from the airport, staff always kind and available

shuttle service is the reason we will come back.

bonus that they have a pool and onsite restaurant so we didn't have to leave the property to find a place to eat

hotel with all the basics, indoor gym and swimming pool

friendly staff breakfast was amazing

internet was intermittent, breakfast options were limited.

included breakfast and the beds were so comfy!!

my info said that breakfast was included - when we got down for breakfast the host said it was not included

spacious room with a good buffet breakfast.

also any hyatt place that i ever stayed offered the free breakfast but not this one

cold water pool breakfast

night shuttle service was a cab company. not clear as to what to do when at airport.

staff, amenities, location, breakfast buffet

really delicious breakfast with good

liked the staff, the gym , the breakfast, the pool, the price

room and breakfast was great

was ok but when it come checking out i requested late check out because my friend she had flight in the afternoon

we had late check out and airport shuttle

the shuttle to and from the airport was a great service

kitchen and bathroom sink did not have warm or hot water. the shower did.

breakfast and dinner. there was a shuttle to the airport!

the shuttle from the airport and breakfast were a great addition

laundry, small pool and exercise room and kitchenette very much appreciated

the kitchen staffs are very polite and you can see through their faces that they are enjoying their job

room was spacious with a good wifi service and much appreciated air conditioning

laundry facilities are too old

great location for airport clean gym laundry nice rooms friendly staff

surprising number of restaurants nearby or a short drive away; great parking with front and back areas with convenient access to the hotel lobby as well as airport

kids running in the hallway late at night

breakfast buffet had a variety of items, kids using the waffle maker

wifi was reasonably good

fully stocked kitchen nice for enjoying happy hour and morning coffee

pool was clean. wifi worked and was free.

wifi speed

kitchen without any amenities

access to laundry

the kitchen oven didn't work

value for money - 2 bedrooms sharing a bathroom and mini kitchen/diner

minor issues: no utensils or anything else in kitchen (fridge and microwave, that's it); shower a bit small with ill-fitting

by the full hot breakfast the next morning

the breakfast (frèe) is awesome and the pool and sauna area is really nice too - cute little garden in the back and bbqs outside you can

pool onsite, and laundry facilities

lovely little pool and fitness

pool onsite, and laundry facilities

dining room and breakfast menu are included and was well serviced

breakfast was average.

staff very friendly . great breakfast . room very clean.

breakfast

only 1 night stay just to sleep and it was comfortable, included breakfast was a bonus

staff met my requests for disability consideration and late check out

the breakfast was more than adequate....everything from yogurt to sausages.

our room was clean and neat. hot breakfast included.

very affordable clean great breakfast

i enjoyed the gym and having access to the laundromat within the hotel

my kids want use it, i ask staff, they can open for me during swimming pool open hours , free snacks

friendly clean pool breakfast

bed was extremely comfortable, spa bath in the room was nice but a little smaller than i was expecting, and the jets aren’t very

breakfast is poor, no many choice. pool has high chlorine burning eyes. too small for swimming.

poor breakfast.

the gym should have free weights and better gym equipment.

the gym and pool may have been good but i did not have the opportunity to use them

the staff members were sitting at the end of a bar and didn't even bother to come over to our table, instead they just shouted across the room

i used the gym which is ok and the swimming pool, a little chilly

only one granola bar and water bottle, on the desk for a room of guests. not very generous.

everything. staff are extremely friendly and helpful, good breakfast, clean room.

swimming pool and gym are excellent

it was family friendly. there was enough food for the kids etc. pool was great!

same comment i always make, the pool was cold.

easy parking, good accessibility to highway exits, well organised kitchen space with adequate amount of cutlery and crockery

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

the hotel staff very polite and there is free parking amd a lot of it

staff was great and bed was comfortable spa tub was nice too

were 2 dirty crusty wash cloths hanging on the shower bar so i don't know if the bathroom was clean and the bathmat look like it had fungus on it

service lady was really nice pool was nice with a slide and tim hortons and windy s in the same parking lot it was

hotel is like new! staff is very friendly and accommodating. breakfast was great!

insufficient window shade to block light. thin walls. hear kids crying next door.

everything was spotless! kids enjoyed the pool.

using the free airport shuttle was really convenient for getting to the airport early in the morning

we didn't use their pool but a couple of kids we met in the elevator clearly enjoyed it

pool and decent fitness room

breakfast could have started earlier.

swimming pool still not open. house keeping on request.

my room was with kitchen, nice coffee machine, micro-oven, refrigerator with freezer so i can get frozen foods

swimming pool was closed

great location. the room was super clean. you have free shuttle to the airport every 30 minutes.

i love it everything!!!! the location was awesome. the swimming pool was my favorite.

the airport shuttle service is excellent

we wish we had time to check out the pool

not all gym equipment was working properly

i have 3 kids and this is our 2nd time staying

great breakfast and bed

leisure area such as pool, pool table, air hockey, and fooseball which meant each room could hear kids or adults screaming and playing until 11pm

the staff was extremely friendly. from check-in to room service

leisure area such as pool, pool table, air hockey, and fooseball which meant each room could hear kids or adults screaming and playing until 11pm

reception, pool, and gym facilities are under renovations and was not accessible

reception, pool, and gym facilities are under renovations and was not accessible

also loved the 24hr lounge access and the gym and pool facilities were great

the shuttle got us there very quickly

the kids loved watching the planes from the window of our room

way easier than having to shuttle to a slightly cheaper hotel and then shuttle back to the airport

for terminal 1, walking through the tunnel from level 2, and taking the shuttle train for only 90 seconds from terminal 3 to terminal 1

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

the water of the pool was cold.

pool was small and cold. not enough towels.

was looking forward to using the pool, but didn’t bother trying to book a time when i saw how many kids were in the lobby

nice big rooms, pool and gym area

buffet breakfast,wifi,pool,gym,barbecue area

the kitchen area

a good number of free ev chargers which is great

breakfast

pool was nice but could have definitely been warmer temperature

airport shuttle. convenient and great staff

exercise facilities and pool, vg dining for dinner and breakfast

restaurant menu could be better and the shuttle was a little late in the morning causing a line but overall not much to complain about

the bar serves food, so i went and ate before retiring for the night in my room

that trying to take the shuttle was a big ordeal. i ended up having to take my kids in a cab.

have been more convenient, just minutes from the airport, and the complimentary airport shuttle made traveling completely stress-free

free bus shuttle every 30 mi

room was comfortable and shuttle service to airport was very convienent

the breakfast was perfect. the breakfast area was large, clean and open.

gym was small with minimal equipment

shuttle wait at the airport takes entirely too long

no hot tub at the pool to soak our weary travel bones. no automatic room clean up.

lovely rooms, comfortable beds, good shower, shuttle to the airport every 30 minutes.

good restaurant and gym . good location

free breakfast when travelling, especially with kids, should be included, the second someone books and says they are travelling with children

laundry facilities on site

convenient locatio, friendly staff, great breakfast, pool was great for young kids

breakfast was really great

the hotel would also benefit from a laundry for customer use

on site laundry facilities where not clearly identifiable

the breakfast the next morning was fantastic

ideal for the night at the airport the shuttle bus worked well

missed the breakfast. they promised a bagged breakfast but it was not given out.

wished me a happy birthday and offered my kids complimentary birthday snack from the snack bar

pool was a bit small ( disappointing)

7am shuttle was a bit behind schedule

an airport hotel of this level and quality should offer at least some choices of 24 hour room service

only complaint would be the in-door pool was very small, and no hot tub but honestly everything else was so spectacular we didn t

the bed my kids slept in was squeaky

hotel bar hours. closed at 12pm when many guest was still trying to order drinks

we used the gym which had just

lovely staff, decent gym, good wifi, room was clean and comfortable

very clean and love the floors in the reception the bar in the lobby was convenient

appreciated getting an early check in at no charge too

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

very helpful and friendly staff, free huge parking lot, gym and pool

great sports bar on site, super comfy beds

pool. laundry rooms very nice

quiet, comfortable, great bar attached to the side, cookies on arrival, no major issues at all

pool, shuttle service from the airport and starbucks in house

buffet breakfast was delicious and tasty

were stuck in the airport overnight due to cancelled flights with two kids

buffet spread breakfast met my health needs.

facility like pool tables, or table tennis just to pass the time, especially for the kids (10-16) years of age

the gym and pool are well maintained and the staff are very pleasant

breakfast in the morning with a little bit of everything

free shuttle service

gym has enough equipment with two treadmill to complete any workout i needed to with dumbbells

one of the two laundry machine sets doesn't work at all

breakfast is the best

comfortable, good breakfast

gymn....not working....broken machine

complimentary hot breakfast

free shuttle to and from airport

close to the airport/ shuttle included, good beats in the shuttle

very modern, clean & next door to shuttle to airport terminals

modern, clean, and right next to the airport via free shuttle train.

the gym,, that i used , was well set up, bright and clean

shuttle service from the airport was not well indicated

wish there was a shuttle bus not the train

clean, close to airport, several restaurants near by, nice gym and pool

restaurant bar was amazing

how clean and quiet it was. pool was amazing nice and clean.

shuttle bus

excellent location with shuttle bus service from the airport