really happy about the fact that they offer free parking and free wifi

unhealthy environment for kids

always good to have something free like parking

easy free parking and staff was friendly. room was clean and comfortable to sleep in.

unhealthy environment for kids

gym and pool area were very clean

rooms were beautiful, very comfortable bed, kitchen was well equipped, hot tub and pool were nice, breakfast was good and reasonably

kids enjoyed the pool

the kitchen and bar were closed the night we were there :(

the room was clean and pool and spa were open and very enjoyable

full kitchen and fridge were a total bonus

something to keep in mind if you are walking around with small kids

free breakfast is great free suppers even better the pool and the laundry all wonderful and working the water's nice and warm

pool was working, gym, laundry and cooking space, store and booze, free breakfast and it's a very good meal

laundry facilities

comfortable free breakfast free evening hors d'oeuvre in the club room convenient easy access to my

clean,quiet great gym

kids hockey team staying on our floor…

the kids enjoyed using the safe

i woudl suggest a mini bar in the room as there is no room service.

room key is needed to go to the floors, fitness center, laundry and pool

cleanliness.... kitchen, nice room and good bed. location is accurate

room is spacious and the kitchen had all the utensils needed for my stay

breakfast was amazing

great room, excellent location. gym needs more weights and better pads.

the guest laundry was also great

wifi was a little slow in the evening and morning.

1)wifi connection veryyyy slow speed

handy to have a breakfast bar. rooms were comfortable and well equiped.

my work vpn clashed and they were able to connect me to a different wifi network

there's a nice indoor pool w/ jacuzzi & a basic gym

the king beds are comfortable and they serve an excellent breakfast

laundry facilities on site

pool and hottub were closed for cleaning

the stay comes with breakfast and swimming pool

reception, pool, and gym facilities are under renovations and was not accessible

reception, pool, and gym facilities are under renovations and was not accessible

great breakfast and bed

we enjoyed the complementary morning package and the pool time

were a lot of pre-teen kids in the hotel, apparently for a hockey tournament

nice clean hotel , food and bar available, great staff

she also never asked or checked for my id, nor gave me information about wifi

very affordable clean great breakfast

the breakfast was more than adequate....everything from yogurt to sausages.

breakfast was hot and great. good laundry facilities.

i enjoyed the gym and having access to the laundromat within the hotel

very clean and reasonable price. bagged breakfast was very good, as well.

breakfast

breakfast was average.

breakfast was the best considering i am in all hotels & motels across ontario for my business

dining room and breakfast menu are included and was well serviced

last minute booking, very clean and comfortable. i didn't try the breakfast though. :)

could have been a little cleaner there were hairs in the tub and there were kids above us running up and down the halls all evening they were finally told it stopped for a bit

bed was comfortable. and the hot breakfast was nice too

the breakfast bar was very good and there was lotsof varieties to choose from

on site free parking and a very adequate free breakfast which included some hot items

kids liked the breakfast

generally speaking it's a bit early for vacation :) the pool was not working but that was temporary

clean rooms, good breakfast, great hours for pool and gym

the staff. the mini kitchen

loved the free breakfasts

hotel with free parking, pool, laundry, kitchens, free breakfast

as a result of this, my kids had to sleep on the floor

was very noisy that night slaming doors lots of slaming doors and kids running down the halls

prices, pool, hot tub, spa tubs, shower, gum, laundry, restaurant (not good food unless hipster), bar (ok) remember not the get non alcohol drink not labeled well, court yard off limits work, they

pool is very small, it's more for soaking up, or for kids, as a result we didn't use it, but it could be nice to have if a family trip

your court yard and name sake was under work, your laundry despite free soap nice touch, don't work that well

stay, cleanliness, easy to get to off the highway, upgrades in rooms, pool, breakfast, literally everything

good facilities on site, pool, gym & laundry room

laundry came in super handy as i had 3 weeks of vacation clothes to clean

the downsrairs bar and food were really good

the room and the pool

multiple things were broken in the room. room very small. very small gym and pool area.

closure of the gym and pool was a bit of a disappointment.

was exceptional ud83dudc4c little kitchen was super cute and very functional hot tub was a perfect size and pool was super cute and

comfortable beds and shower pressure. nice pool.

we could not use the pool or gym as its was full of kids for our entire stay

are a lot of venues in use at carmen s and therefore at times the hotel guest parking spots seem to disappear

the free coffee/espresso bar open 24 hours is wonderful

the hotels fault at all, but an event next door took up all the parking

there was a small kitchenette area with table and four chairs, mini fridge , microwave and kerig coffee maker

nowhere to change at the pool!!

with pimps and prostitution, i arrived friday at 5pm and there was a dodge challenger in the back parking lot with a man sitting in his vehicle from 5pm til 8:30pm just sitting there smoking the

and the spa bath in our room was amazing my boyfriend loved it

the bar wonderful too

unsupervised kids in the pool making it unusable and couldn't enjoy the hot tub either.

one standout feature was the hotel s use of a robot to deliver room service, which was a unique and convenient touch

location is good and easy to get to, plenty of parking

the pool was fun for my kids

having the kitchenette always comes in handy while traveling with 2 kids

excellent facilities, including laundry, kitchen, fitness center and swimming pool

room was clean. staff was great, breakfast was included.

excellent breakfast

breakfast was good, not great for the price......starbuck's coffee was a nice touch.

pool was cold and not lukewarm no microwave room was still a bit cold even though it was set at 26

only thing that would have made it perfect was if breakfast would have been included

indoor pool

day stay, so very annoying that we had to request replenishing of tiny shampoo tubes, tiny bar soap, towels, coffee packets, etc etc etc on a daily basis

wifi was terrible

washroom and gym could be renovated

to say from my point of view, other than maybe should add some kind of coffee machine and maybe a laundry

it's really hard to find a pet friendly hotel that accepts cats, loved my stay

stayed here before this visit the pool is decent the gym is pretty nice does the job

the pool was lovely and warm

newly renovated, almost brand new. comfy beds. clean. great breakfast.

kitchen has most of what you would need

checkout facilities were top notch all kitchen equipment was top notch other facilities such as gym and pool were top notch as a marriott usually is location was in a business park and ok not far

i liked there organized breakfast to stay safe to covis 19

and helpful staff, nice furniture, bright lobby, free breakfast and parking, free internet, room good size, handy

anyway they offer a morning breakfast which is complimentary

the breakfast products was expired pls try to make them better specially the apple .

close to the airport..breakfast

loved the little kitchen area

the remote didn't work the best for the tv & the gym didn't have clean rags to wipe down the machines

pool rallyings were loose and caused some concern when entering and exiting using the ladder

clean room, suite with kitchen a lot of extra

i did not use them but there is even an indoor pool, gym and business room

amazing breakfast and evening meal

free parking. comfortable clean room. great price.

promptness, cleanliness, comfort, and the breakfast

room service dishes left in hall by our room for more than 24

front office staff were great. also bar tender was friendly and very courteous.

great staff and great breakfast

the accommodation from staff for late check out

we enjoyed our stay. liked the breakfast. beautiful building

location was excellent for parking out of toronto

very accessible and close to oakville go. restaurant / bar is always good.

the breakfast

friendly staff. breakfast being included is very helpful.

the price is affordable and the place is very clean plus the breakfast is nice too.

there are continental breakfasts, a gym, the room is a little old, but clean

no meat at the breakfast and no pool

swimming pool. location near easy exit to highway 401.

my daughter and i brought swimsuits to use there but pool water temperature was kept too cold for us and especially for her 19 month; un useable

for shower most hotels use bar soap, bath tub to small, elevators in strange place from hotel lobby

the gym should have free weights and better gym equipment.

i used the gym which is ok and the swimming pool, a little chilly

large rooms, comfortable beds and kitchen is well equipped. very convenient to the 401 highway,

the pool was fun and the gym was great, much better than a typical hotel gym

the reception, kitchen, housekeeping personal presented that natural feeling of good people

easy parking, good accessibility to highway exits, well organised kitchen space with adequate amount of cutlery and crockery

the breakfast egg burrito was surprisingly tasty

my room was with kitchen, nice coffee machine, micro-oven, refrigerator with freezer so i can get frozen foods

location and the kitchenette in the rooms. morning front desk staff

pool was not open

the breakfast was very good and had the most selection i have seen at a hotel breakfast

swimming pool was closed

parking is free as well

next time we'll bring our bathing suits and use the pool

pool was gross as was the hot tub kids were unsupervised and made a gaint watery mess that someone could have been

staff couldn't use the pool or the hot tub or even the elevator because the hotel was over ran by kids couldn't even sleep or leave the parking lot because i was blocked

convenience, cleanliness, kids lived the pool

the fact that it had a pool and gym and its location

the selection at breakfast was really good and the coffee, surprisingly

the pool was wonderfully warm and the gym was adequate for our needs

friendly staff and location is perfect i love that the pool is open until 11 as well

to a heated swimming pool and state-of-the-art fitness facility, breakfast was fresh and filling, very clean room with

very clean!!! breakfast was tasty. staff was friendly.

the gym was awesome

a definite plus is also a coin laundry in the basement and the staff is very friendly and professional

convenient laundry room for the guests

it was clean and the breakfast was good

great pool and fitness centre

pool closed too early

parking, pool, breakfast, clean

lovely pool and dining areas

pool maintenance created a ton of dust, and triggered allergies for us

gym was not great, i would have loved to see some updated equipment and really have loved it if

very clean and good staff! the breakfast perfect! the gym and the pool too!

convenient location and great pool and good breakfast

we kids and ten months old with us we feel like not safe

the kids loved the pool and there were places they could ride their bicycles

the hvac was very loud and no hot tub near the pool

breakfast good but could be better

vegetarian items in the breakfast

great breakfast, and very clean

the staff was friendly and helpful, the room was clean, the kids enjoyed the pool

appreciate when they give me late check out at no charge i love free parking, free wifi, free

the laundry room accepted debit or credit cards

appreciate when they give me late check out at no charge i love free parking, free wifi, free breakfast

the breakfast could have been a bit hotter but otherwise nothing to raise.

free laundry was a plus

too bad that the gym and pool were closed. they did state that on their website.

gym

was very loud, i could feel the bed was shaking if my partner turned over while sleeping, small gym and pool

pool and gym were open

sad that the pool and gym were closed.

no coffeemaker, tea kettle or bar fridge

the property is in a very quiet and idyllic location, near a green space with running/walking trails

was a good size however would have liked a table or desk to eat in room service, as well as a coffee maker would have been nice

and spacious, lovely spa like bathroom , nicely deco room with view of the garden

spa onsite

nice gym and

the warm pool and gym are brilliant, hotel room very comfortable, the beds are very good size and

staff at the bar ( 2 ladies who have been there for over 30 years)

was great and we weren't charged for our kids to eat because they don't each much we were very appreciative

first they said it must be your children, i told them we just entered and my kids are still

and bar was not open :( breakfast buffet not available weekdays :( only weekend

i didn't had any breakfast during my stay. planning to have it next time for sure

breakfast was excellent good choices

the bar hostess and breakfast ladies were exceptional

in the hotel business in dubrovnik, croatia, i always focus on breakfast, bed and bathroom when evaluating a hotel

it also had a nice indoor pool, and parking was free

free wifi complimentary toiletries clean quiet friendly

pool and weight room were open and not busy.

good staff clean easy parking nice pool and workout area

did not like the wifi connection process, especially the requirement to join their loyalty program, but the wifi

staff room location gym

as the mom of kids with special needs, that really means a lot

water slide was awesome! kids had a blast.

gym should be accessible longer

the pool and waterslide for the kids

wish kitchen had pots and pans and a good amount of cutlery and bowls/coffee mugs/drinking glasses

the kitchen facilities in the suite are very helpful and much appreciated however

although no fee is preferable their pet fee of $20 was far more reasonable than most

booked this place because after a certain time of travelling we wanted to do laundry

more than one room (full kitchen, laundry)

the bar and restaurant felt more like a cafeteria than a place to relax in comfort with friends

very clean; towels were soft and not crunching

he was so professional, respectful and helpful with us and our kids

were pet friendly without a pet fee

the room service was prompt and excellent; the meals were very good

nice pool and gym

there was a laundry room which was free to use - great for families with young children

breakfast was great.

i’m impressed that the hotel has a laundry room

i was also able to use their gym that is very convinient to use

room, gym, staff, and hotel.

due to the covid19 pandemic, pool and gym were closed

the pool its to small and cold

i was clean and comfortable, my kids loved the pool and it was close to everything.

my husband enjoyed the pool

my pregnant wife and two kids were not able to take a shower before bed

was in a good location but no bar facilities or evening meal

all noise and distractions, new furniture and interior, laundry facilities, nice sized swimming pool and lots of available parking spaces are few to mention

rger theory) and great gym facilities

that is served in the morning was lacking in variety, and the staff replenishing and working the bar were very rude and unfriendly

pool and restaurant were closed due to covid19 but its fine.

value for money convenient place food available just next door nice swimming pool

staff was polite , they had starbucks, the gym was awesome

hotel was very clean, facilities including the pool and gym were newer and in great condition

pool process and cleanliness was great. room was modern and clean

kitchen sink was clogged, i told the reception but they didn’t do anything, checked in was very

the hotel is up-to-date and clean; the room is spacious and we love the private kitchen

the night, all outlet powers were down, except ones in bathroom and kitchen

the breakfast was ok

kitchen and room were super clean

gym was small and basic but did the job

fresh fruit, healthy food and hot options for breakfast.

didn't use the pool - not sure it would be a draw for us.

breakfast was the best .... thanks so much!

the location, cleanliness and staff from the reception to the breakfast and room. goos job!

all of the staff were extremely friendly and we appreciated that parking and breakfast were included

had a king suite with separate bedroom so that was great and 2 tv's was great for kids to watch what they wanted and my wife and i what we wanted

breakfast, pool, 24 hours gym

breakfast and room

loved the beds and the jaccuzi. nice pool and very friendly staff.

use netflix or youtube and more tv entertainment options especially for families travelling with kids

breakfast was good every morning, kids loved going to the pool everyday day due to the heat

the full kitchen and brand new flooring

hotel very clean staff very friendly and helpful breakfast was hit with kids!

the hotel could do better at breakfast.

cleanliness and tidy and the gym and swimming pool availability

was wonderful, staff was all very friendly and helpful, the pool was nice and the building and room was clean and

i liked the warm side of the reception staff and the breakfast. also the gym.

laundry room can have a little device to pay with card or with tapping.

clean with all facilities, good gym

close to a go station and there is coin laundry onsite

room service was really good .

a/c in gym.

early check in time

breakfast- it's all about bread and cereals

rooms are dry but very large, nice for travel with kids

parking was limited due to a late night function in the adjacent banquet hall

pool was ok but overrun with kids, so we didn’t feel it was adult friendly

wifi was constantly disconnecting like there is no wifi at all.

the rooms were excellent. comfortable beds, the gym and the swimming pool. good hotel

stuff was good and the room was clean room service good too

breakfast could have been earlier

i had to leave for a conference at 6:30 so truly wish their breakfast could have started at 6

your facility being being equipped with the gym and pool

proximity to down town toronto and excellent breakfast is plus

hotels very clean the pool was very clean. the front desk was very very professional.

gym fully equipped and pool water warm

location,room gym pool towels

the pool is very small.

location,room gym pool towels

it had shuttle , good breakfast excellent staff all very helpful

we made use of the breakfast, laundry

from my family after being essential and working 12 to 16 hour days and coming home to 2 young kids

gave us late check out free

good to have gym and laundry facilities

wifi and the room ambient, the staff and the receptionist but are excellent

the room was ok

free parking which was great

the gym

the airport shuttle service is free and friendly

staff gave me a early check in the shuttle service was great good location all in all had a nice rest before flying

they are accommodating for early check in and late check out with out extra

couldn't connect to wifi fee for parking

the staff were friendly and the added bonus of a restaurant and bar inside the hotel is a nice touch

only gripe was when we were finished with our room service the house keeper left the plates and everything in a corner of the hallway

included were a kitchen, bathroom, sitting area, bedroom, closet and two windows

shuttle was on time

slide was broke and spa pool pump didn't work.

pool, hot tub and gym superb

everything was great, services and bar tender.

staff was wonderful very helpful, polite, and accommodating, i asked for early check in because my flight landed at 6

also, the wifi was open and unsecured, which makes it difficult to do business / work on the laptop

ack hair on towel), missed wake up call due to room move

wifi was good

they offer shuttle to/from airport day and night

& bar on site, pool & hot tub

hotel had everything you needed and also had pool and gym if required

swimming pool gym location

& bar on site, pool & hot tub

staff at the front desk specially hasam and the restaurant and bar staff.

stay was just one night to get us close for our flight the next day; kids loved the pool and the room was comfortable & room to stretch

good swimming pool and nice gym

there is everything you need for a good holiday: we used the pool, laundry, bistro

pool was not completely clean and cold.

location, from our window we could see planes landing so the kids were thrilled

breakfast was great

shuttle is really just a sedan that fits 4 people plus driver

a atwood bedroom suite it was fantastic full amenities and very quiet clean comfortable bed and parking

satellite/cable tv reception was mostly terrible for whatever reason, and the breakfast on weekdays and weekends ends much too early compared with other hotels of this type

further comments, everything is perfect that room studio, we love the kitchen

no room service provided, breakfast had no option for vegetarian

parking was easy and location perfect

nice rooms , has pool and spa . 8km from airport

staff was amazing and really helpful. i even got early check in.

has become a norm for cleaning services when staying multiple night)

just the pool a bit small

price was ok, location easy to access, pool

very quiet location, close to airport. has free shuttle service.

prompt and friendly service, on time shuttle, quiet and a very clean hotel.

hotel with no bar or food available on pre midnight arrival, not near airport, shuttle impossibly inconvenient,

my info said that breakfast was included - when we got down for breakfast the host said it was not included

internet was intermittent, breakfast options were limited.

spacious room with a good buffet breakfast.

friendly staff breakfast was amazing

included breakfast and the beds were so comfy!!

and appreciated the complimentary taxi service provided in place of the shuttle, which was out of service

also any hyatt place that i ever stayed offered the free breakfast but not this one

was farther than expected from airport airport shuttle never came way too expensive

lots of options for breakfast and it was delicious

cold water pool breakfast

no parking fees, which makes a sharp advantage compared to 2 hotels in the vicinity that i have booked

there were lots of kids running around being crazy

staff is really nice. comfortable wide room. good breakfast. it's worth staying with the price.

having the kitchen was wonderful. the full sized fridge was great. the tv was huge.

we had a room with a kitchenette and a sofa bed so it was perfect for me and my husband and two kids

don't expect early check in or late check out

cleaning staff did not visit the gym

complimentary hot breakfast

close to the airport/ shuttle included, good beats in the shuttle

comfy beds and good breakfast bar to make yourself breakfast

shuttle van was full so there could be times where people have to wait for one or catch an uber

super clean room spacious room comfortable beds nice 24hs pool, my kids loved it

microwave, flat screen tv, walk in shower, again good facilities, nice breakfast in the morning, shuttle bus every 30 minutes to airport but just as easy to walk

loved the room, great space and the kitchenette really makes it feel homey because you have cups, plates, cutlery, a good size fridge

showers/toilet for gym and pool breakfast was until 10am but was being cleared away by 9

there were lots of kids in the pool so it didn't make for a very enjoyable hottub with it being directly attached to

was able to get a late check out which was much needed

it got a good gym and a nice swimming pool

kids running in the hallway, but they came and advised the other guest's...

did not arrive and since we arrived late in the night, it was very inconvenient especially with kids as they were tired

i really appreciate the shuttle service

small complaint: when i emailed asking about shuttle service i didn't receive a response, so i arrived at the airport unsure how to get to the

very friendly staff. hotel is located by airport for quick access. great shuttle service.

excellent & helpful staff, shuttle very prompt & courteous, rooms were very q1uiet.

hotel is located near the airport and has a shuttle to airport the shuttle is flexible and arrives on

pool was nice and fitness area was clean and well kept

room, cleanliness,location, pool, gym, breakfast l like that

kids loved the pool and watching airplanes takeoff

shuttle was great

bar with large open plan seated area open till 1am serving excellent food so it's great if you