construction in the lobby and pool/spa

breakfast could have started earlier.

breakfast was very good simple and effective

breakfast just ok.

included breakfast was ok. but that is to be expected

colours, it had a pool, gym, & good breakfast, that is what i expect when going on a trip with my kids

convenient stay for a family with 3 kids coming from outside the city for a week

it's nice that there is a coin laundry on-site

kids running up and down the hallways

fully equipped, swimming pool & gym open for use

for shower most hotels use bar soap, bath tub to small, elevators in strange place from hotel lobby

rooms were ok size, pool and gym were great, check in was easy.

gym is very dated

the bed was nice and comfy, as well as the pool was amazing.

there was just a mexican grill bar who suggested having their veggie wrap which can be made vegan but unsure if there would be any

good wifi

room, staff were friendly, the breakfast was good and it was nice being close to a restaurant

the included breakfast offered far more variety than we expected with several choices that could accommodate my

breakfast was pretty good but scrambled eggs were tiring after a few days

breakfast was great

bar mason restaurant offers a small selection of food and they are expensive

and bar were great

it would be nice to have some dishes/mugs and cutlery provided with the kitchenette by default (we asked the reception for them and the housekeeper delivered them very

food at bar mason was quite good

tell if it was a cafeteria (ie self serve, stand at the counter & order) style cafe or a bar or a sit-down restaurant

heated indoor pool, i will definitely be staying here again

the laundry facilities were convenient, and while the pool was lovely, the water was a bit cool for my liking

enjoyed the late check out option as we didn't get to check in until much later than expected

one of the waiter was not friendly for kids

rooms having a little kitchenette in them, access to pool an gym during the hour's, all staff make u feel very welcome an

kids liked the water slide and the rooms were fairly clean

excellent full breakfast included in price. pool and hot tub were great.

everything was perfect from our arrival to our departing breakfast and checkout

the room came with a whole kitchenette equipped with a full fridge, sink and microwave

modern. the waterslide was nice for the kids in the pool.

limited parking spaces

free parking available on site

parking was simple

the entrance and extra parking for visitors was a bit confusing

clean room, good amenities, helpful staff, free parking

breakfast was not only delicious but plentiful and restocked constantly

breakfast was excellent good choices

i like to drink tea or coffee but there was no coffee bar in the lobby or in the room

the bar hostess and breakfast ladies were exceptional

no tea coffee bar in the lobby

nice gym and

gym was small ,near the pool pool had bad smell we wanted to turning of the air condition but they

was great and we weren't charged for our kids to eat because they don't each much we were very appreciative

kids screaming up and down the hallway late at night....

enjoyed the gym swimming pool looks great but we didn't have swimming suit

it also states in description there is a hot tub at the location when my kids asked the manager he said

the complimentary breakfast was delicious, with particularly tasty coffee and muffins

breakfast was good but very basic.

the breakfast was also excellent and the location was convenient

room service was excellent, with fresh towels provided daily

clean pool good gym housekeeping was great

clean, friendly staff and easy parking.

the fitness centre complimentary parking & wifi

room service was the worst

breakfast, quantity but not quality. parking can be difficult.

poor breakfast selection and no bacon when we went down!

the pool was a great and it had a nice jacuzzi

comfy beds and pillows, very clean, nice pool.

the room is nice, loved the pool and hot tub

comfortable beds. nice breakfast. clean rooms and close to our destination.

staff room location gym

was cooking my first night came out to say hi quickly, my meal was packed up for my room, joe the bar keep was a gem

water slide was awesome! kids had a blast.

gym and pool are very big in size too

pool was very busy was not even able to go and enjoy

ran into a situation with 2 ppl having sex in the hot tub when i came down with my kids and i went in and told them off and my sister went to the desk about it

the pool and hot tub were clean

kids i presume knocked on our door 3 x and ran away but we didn t answer so they stopped

convenient location. ample parking. very clean. comfortable beds.

parking was full

small kitchen table and two chairs

minor issues: no utensils or anything else in kitchen (fridge and microwave, that's it); shower a bit small with ill-fitting

advertised with a kitchen but only a fridge and microwave

kitchen without any amenities

access to laundry

breakfast- was actually only for 2 adults nad 2 kids

we went to use the facility and the hot tub was full of kids with parent service watching them and the pool empty

great location, clean pool area, and large rooms

very good gym and swimming pool, great breakfast

pool hours should be longer

free breakfast and most importantly cleanliness

choice of food for breakfast bed was extremely comfortable staff were all ways obliging and informative taxi service

free breakfast, free parking, close to 24/7 fast food and convenience stores, offered late check out for fair

breakfast was very nice and decent

staff was helpful in giving me an extra hour late check out

small kitchen facilities were very useful

was dishes available to use with a full size fridge and a kitchen

fitness room had a lot of equipment, water cooler, towels and wipes

they didnt but the staff member working offered to get my daughter milk and juice from the kitchen at no charge

breakfast was delicious, the pool was great, the staff were very helpful and friendly.

free parking & wifi

have been a sign in laundry room about cost and where to purchase laundry detergent

staff, convenient parking, free breakfast hours, comfortable bed, many restaurants near by, shower water pressure,

wifi works amazing not like other places were you have reconnect every couple minutes

gym and breakfast menu wasn't appealing

only downside was the construction (lobby area mainly) and the pool was under construction but overall, it was one of the nicest rooms i've stayed in recently

free breakfast and parking. bed was comfortable. staff was pleasant. gym was decent.

location was nice and breakfast was very good too.

breakfast needed more variety

staff , cleanliness , pool and the 24/7 coffee.

very clean. has kitchen, microwave in suite which made it convienent for our stay

breakfast was good every morning, kids loved going to the pool everyday day due to the heat

friendly staff. breakfast has a good set of items.

good gym

neat and clean rooms, good kitchen

to restaurants shops and the beds unbelievable soft and so comfy swimming pool and gym every thing you need and great price for long stay would definitely go back again if head to

very friendly staff, clean room and much better continental breakfast than in other hotels

clean warm good breakfast. staff were friendly facilities well set up

everything is really good and they have great breakfast. the service was really good

gym and pool.

pool was great

lack of parking

pool was ok but overrun with kids, so we didn t feel it was adult friendly

pool was ok but overrun with kids, so we didn’t feel it was adult friendly

the wifi had inappropriate logins that appeared before the guest login

hotel exceeded our expectations in terms of cleanness , service, even a simple but very good breakfast

yummy breakfast and small evening meals

suite room was very nice, we love how there is a kitchen, sotting area and bed

was only one staff in the kitchen and dining area

kitchen sink was clogged, i told the reception but they didn’t do anything, checked in was very

be better if they extended the breakfast to 10 am during the weekdays

hotel pool had cold water, not even lukewarm, no kids area. breakfast options were limited.

didn't use the pool - not sure it would be a draw for us.

hotel staff cleanliness location breakfast 24 hour beverages

the pool was a bit small.

main reason i took the kids to this hotel

staff was great and bed was comfortable spa tub was nice too

we were accomodated with our early check in request. front desk staff were very friendly.

screaming kids running through the hall and parents in main lobby drunk

it s in a parking lot. no trees

the pool was broken but the staff were very accommodating and apologetic.

bed was very comfy and the pillows were great, pool and hot tub were really nice as well

layout of the room is perfect with small kitchen, small table, living room

with the covid 19, it was hard to have the breakfast. that we would have liked.

they have fully equipped kitchen

location,room gym pool towels

the pool.

laundry facilities were complimentary

the pool is very small.

views from the room aren't great it's just the road and other buildings, the pool was nice however maybe they need a bit more chlorine as it tasted a bit like urine, only other

in the king suite for a family , close to highway, we weee there for a baseball tournament the kids had a blast together

swimming pool and front desk services

friendly clean pool breakfast

got a late check out as flight is late and also an early check; was accommodated right

breakfast is good, and the staff especially the receptionist is kind and considerate, the room is

indoor pool

most things, on site bar, pool, gym closed due to lockdown

excellent breakfast

love the pool, work out facility, the bar area meal was fabulous

was the best breakfast sandwich i had in my entire life

pool had no towels upon arrival but a quick phone call from the pool phone to the front desk

pool was not open yet

was looking forward to using the pool, but didn’t bother trying to book a time when i saw how many kids were in the lobby

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

hotel overall was very clean,modern and the pool and fitness room were also well kept and large

a good number of free ev chargers which is great

liked the colour scheme and layout of the room, the bed was really comfortable, the gym was small but had everything i needed

the hotel seemed to have a nice pool and small gym although we did not use during our stay

the on-site laundry facilities were a bonus along with the swimming pool

the kitchen area

kids enjoy a lot in the pool

room service was

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities, nice sized swimming pool and lots of available parking spaces are few to

would like to say all were best and one thing more i just want a little changes in the breakfast

new furniture and interior, laundry facilities, nice sized swimming pool and lots of available parking spaces are few to mention

coffee no breakfast no service no way to due your laundry there is one guest server that harrassing me also the room view is

free parking on site

the breakfast and the gym!

pe)

ev charging station in the parking lot

i’m impressed that the hotel has a laundry room

was clean, spacious, and had amenities that i like to use such as a pool and gym

be reduce the amount taken for security deposit, the gym needs more machines

the gym was excellent as well

that stands out for us is girlie, she's very accomodating and assisted our family during our breakfast

slow in plowing parking lot after a snowfall

kids in the hot tub, we couldn t use it.

due to the covid19 pandemic, pool and gym were closed

the pool was too cold.

booked for 2 adults + 2 kids but hilton green claims that they only received info as 3 adults

the parking lot had plenty of space

was literately 3 cars in the parking lot and 2 of them were ours

welcoming, very well appointed and free parking.

free parking

we called one night to order room service and were told that the kitchen was closed for orders without any explanation

location, free coffee, wifi

a heads up on how hot the water comes out in the spa would be helpful

the gym was good and the overall ambiance of the lobby was very comfortable.

kids loved it

complimentary body wash

totally adapted for families

the breakfast was awesome the best we ve had anywhere!

our room was clean and spacious, it had a pullout couch for kids

great take away breakfast

property was clean and well maintained, staffs had the best customer service ever and the breakfast was amazing lots of options to choose

breakfast

great place for my business in burlington area. breakfast is good with nice variety. clean area!

location is good for my work. breakfast was good.

dining room and breakfast menu are included and was well serviced

breakfast was average.

the breakfast is also good, with a variety of options available

i enjoyed the gym and having access to the laundromat within the hotel

breakfast exceeded our expectations

very affordable clean great breakfast

breakfast was hot and great. good laundry facilities.

the breakfast bar was very good and there was lotsof varieties to choose from

room was a good size with microwave and bar fridge

kids running up and down the hall at 7am screaming...

was close to our next adventure with the kids

had a bunch of young kids that were up a lot and banging doors, the pool was relatively small, the room was really

we stayed here for a hockey tournament and the only thing the staff asked was that the kids don't run in the hallways

the room was wonderful and the pool was amazing

the location is nice and convenient, and there was an ample amount of parking available

would have been nice if there were a couple more handicapped parking spots as one of my family members was hobbling in a cast

pool, and sauna

reception, pool, and gym facilities are under renovations and was not accessible

reception, pool, and gym facilities are under renovations and was not accessible

the pool, hot tub and gym were very easily accessible and well maintained

gym had standard equipment, but no free weights, dispenser for disinfecting wipes was empty, &

the gym could of been more spacious as its very hard to work out comfortably with more than one person

there's a nice indoor pool w/ jacuzzi & a basic gym

pool and hottub were closed for cleaning

the pool was miniature

the pool was way too cold for myself and my 2.5 yr old.

the gym was really clean and up to date. breakfast at the restaurant was delicious.

my granddaughters were very happy, especially with the pool.

beautiful pool room.

excellent free breakfast included with room rate. nice whirlpool and swimming pool.

and clean, however missed the breakfast but the free coffee and water worked well

they are very good staff,very clean room and delicious free breakfast

more home cooked breakfast!

gym ,breakfast choices rooms updated

parking right out the front and good location

stayed while our kids were playing sports. great value for the money.

parking is almost full in the night

kids running loudly in the halls at 10pm

kids running loudly in the halls at 10pm

laundry, gym and pool both helpful for longer stays

due to covid, we had to book a time at the pool, which was easy to do

residence~ nice breakfast and beautiful interior with very kind service plus delicious chicken and salad in

laundry, gym and pool both helpful for longer stays

i did not expect to have such a large living and kitchen area, so that was a nice surprise

really good breakfast too

the place had everything including breakfast and a pool

excellent staff, value for money. i like that breakfast is included.

pool

the laundry on site

pool and gym were open

sad that the pool and gym were closed.

pool was nice

sad that the pool and gym were closed.

everything, very clean room and confi beds. nice and simple breakfast. awesome staff.

spacious room, laundry facilities on site and staff extremely helpful

i expected a better gym, bigger dining room and kitchen.

front desk people were very attentive & organized with scheduling facility ( pool & gym)times and accommodations

the neatness,responsiveness, complimentary breakfast, gym, swimming pool were all great.

appreciate when they give me late check out at no charge i love free parking, free wifi, free breakfast

on weekday, the evening staff on one of the nights was inattentive to what was going around young kids making out in the pool that i had to bring to his

i didn't get to visit the gym but the pool looked clean

was clean, we had access to a pool, sauna, gym and hot tub as well as beakfast was included

very clean and quiet. great breakfast. fast checkin. great place to stay.

often having to wait due to staff in the elevator with their laundry bins

parking was not enough for number of rooms and limited to one side of facility

sit down breakfast!! miss that!!

breakfast basic but just fine for our needs

breakfast was good very convenient

breakfast consisted of 1 yogurt, 1 granola bar and 1 apple juice

the gym and swimming pool are really small and comparable to

that the room service closed early and wasn't allowed to bring a drink from the bar to my room

hotel is excellent, the reception staff, housekeeping and room service teams were excellent

kind of wish the bar was open like most are.

he was so professional, respectful and helpful with us and our kids

hotel with no bar or food available on pre midnight arrival, not near airport, shuttle impossibly inconvenient,

location and swimming pool

shuttle service to the airport

price was ok, location easy to access, pool

i enjoyed the gym and the treadmill.

fact that it has shuttle to the airport

the bar and restaurant hours are too short.

blinds on the window didn t close all the way and the parking lot lights were shining into my room at

professional staff, shuttle driver very professional, everything at the hotel was excellent.

very friendly bar staff

allowed us to have a late check out without a chargefriendly staff

wifi and the room ambient, the staff and the receptionist but are excellent

and the laundry room very useful for a 5night stay

mfortable, clean) but no laundry bag

friendly staff clean place breakfast was great with staff around to help with any concerns

some with young kids (12:30am-1:40am) night manager was very rude and offered us a bottle of water to &

theres no free late check out

gym, laundry etc. everything we needed and then some.

shuttle to the airport was great the breakfast was excellent worth the money

the gym was open but understand

hotel is lovely, and the spa & outdoor hot pools are lovely

parking was inconvenient and we had to pay a fee for it - normally when that happens, it`s valet

dining room service, first class food and service.

inn is beautiful, rooms are comfy and cozy, spa is amazing

pool and spa services, food and drink services were all excellent

free shuttle pool gym. bar restaurant coffee machine

came from transatlantic flight, no sleep for last 36 hours, most hotels offer complimentary early check in within couple of hours

front desk accommodated me with late checkout

was well appointed, clean and comfortable well appointed room - cable tv wifi fridge & ability to control the room temp &

it s nice location, food shop both side close to hotel, nice bar hotel lobby

priced hotel with no cleaning in rooms even after request one laundry machine for whole hotel hard to book no breakfast bad staff attitude location also not good

staff was all very kind and welcoming even the shuttle drivers

pool, laundry, shuttle to airport, nice staff, quick cleaning service response, nice lobby and public

because my flight was changed and i arrived around 9am i had to upgrade in order to facilitate an early check in

room, she upgrade my room from standard to room with kitchen, which i really enjoyed it with my kids

for me nob on the fridge is gone so everything in my fridge was frozen even my milk for my kids

free wifi which is also strong and stable

the free wifi was good, breakfast was good and fast. free parking.

the gym

early but then i had to go spend over twenty on breakfast which should of been included; with two kids i try to stay away from a rush so i was slightly upset about that but it is okay and also i

shuttle service was on time, easy to find, and the driver was friendly

the shuttle driver wasn't pleasant until after he realize i was a customer.

was able to get from pearson international to the inn and back from by shuttle service, there was a restaurant on site so i was able to have a nutritious meal, and the

they have a great little gym, free coffee and wifi and a truly helpful staff on site

great staff, room service, comfortable bed and free shuttle bus

no room service for light snacks

bag breakfast was disappointing as other locations are offering full breakfast.

breakfast was adequate.

i had kids with me & they loved the park

room service was messy

gym could have more equipment, even some free weights.

beds comfortable breakfast good staff exceptional

clean good parking good breakfast

the breakfast was included with the stay and it was great

the treadmill at the gym wasn’t working and didn’t get the room i actually booked

that it says free wifi, you still have to pay $5

room service was very good - would like some additional light options

wifi and parking included

fantastic stay. very friendly and helpful staff. great location and plenty of parking.

very tiny pool. no hot tub. mattresses where hard. crappy pillows.

& bar on site, pool & hot tub

the man that drove me on the courtesy shuttle to the airport is an amazing person

room was spacious to fit our family of 5 . kids loved the pool ! we had a wonderful stay.

stayed here with the children because they have heated pool and jacuzzi/hot tub

no airport shuttle

no cleaning products supplied for cleaning the kitchen/dishes in the room.

spacious room, clean and well equipped kitchen

being told i had to call for shuttle service once i was at the airport

the breakfast was superb

breakfast was great

place was run down and did not feel comfortable to stay with my kids there for the lack of cleanliness

i am not complaining about the kid as kids sometimes go cranky

very uncomfortable bed,, specially with kids it’s very high ,, washroom was not clean enough.

early check in time.

pool was not completely clean and cold.

room was clean, breakfast was lovely and the pool was great.

pool needs a bit of an update

and the front desk manager informed me of everything i might be interested in; supper, breakfast, pool, fitness centre

gym pool internet location bed

pool water was very cold this time the room keys did not work at all was very inconvenient

excellent & helpful staff, shuttle very prompt & courteous, rooms were very q1uiet.

i really appreciate the shuttle service

very comfortable quiet room. would definitely stay again. free shuttle to and from airport.

clean, brand new, good shuttle and quiet-nothing fancy, but good value and very friendly staff.

free shuttle which arrived quickly

comfy beds and good breakfast bar to make yourself breakfast

complimentary hot breakfast

excellent bar and restaurant

the morning breakfast buffet

close to the airport/ shuttle included, good beats in the shuttle

my info said that breakfast was included - when we got down for breakfast the host said it was not included

internet was intermittent, breakfast options were limited.

friendly staff breakfast was amazing

included breakfast and the beds were so comfy!!

spacious room with a good buffet breakfast.

good room with sofa and two double beds. breakfast was very good and had wide variety.

staff, amenities, location, breakfast buffet

was farther than expected from airport airport shuttle never came way too expensive

the quality of the room and breakfast services was satisfactory

the breakfast and thr dinner at restaurant. staff was friendly and a.azing.

the pool was a refreshing place to end or start or whatever part of a busy day

walking distance to terminal 3. excellent gym, comfortable beds.

just kids were loud all night but not hotels fault just rude guest

kids running in the hallway, but they came and advised the other guest's...

praschant for check-in breakfast, bar and dinner staff shuttle staff and service beds were very comfortable hotel was clean and

room was clean, and quiet considering it was so close to the airport plus we were able to use the kitchen in the room to prepare meals/ snacks for our toddler

shuttle van was full so there could be times where people have to wait for one or catch an uber

free shuttle bus every 30 mins to airport terminal

restaurant is noisy, shuttle driver watched as my husband loaded our luggage and that of others not in our group into

size room, friendly staff, pool and restaraunt had lots of choice, including for the kids

kids running in hall until 9pm

the view of the parking lot wasn't that great but whatever , everything else made up for it !

friendly staff, clean rooms, & laundry facilities are always a plus!

cold draft in room wifi not working from laptop nobody at reception for checkout

always good to have something free like parking

more than one room (full kitchen, laundry)

wish kitchen had pots and pans and a good amount of cutlery and bowls/coffee mugs/drinking glasses

great location, and very helpful to have a little kitchen and a laundry (though it didnt work).

although no fee is preferable their pet fee of $20 was far more reasonable than most

would have been nice if the restaurant was open to guests and if there were pans in the kitchen