not enough towels at the pool

room service was great and worth the price

wifi & lots of towels

the guest was very loud kids running in the hallway could not rest.

loved that pool is open for the kids until 11pm on weekends

no parking because most of it all blocked by construction dumpsters and vehicles

parking close to your room

the wondering of random people near the parking lot

she was very kind and helpful and even got us an early check-in as we were coming in from mn and arrived earlier than we expected

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

laundry machine didn’t work add the staff was not friendly

it’s always huge, clean and laundry on site

it was soothing and comfortable very pleasing and breakfast was okay laundry room fantastic

shuttle service was prompt and staff was friendly

don’t stay here if you have kids .

it states, that this location has free breakfast, but it didn't

didn't have breakfast

shuttle service was an amazing bonus

ool, gym) closed the water in the room you had to pay for and breakfast was

lot of unsupervised kids all over an strong smell of pot all around the hotel.

he was personable and took the time to get pools toys for our boys

the appetizers and food in the bar are were excellent

i also ordered room service

excellent breakfast very clean

our kids were very

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

dirty napkins under the bed, a water bottle and a kids toy

liked having a kitchenette to store food from the many restaurants in walking distance

i wish it had a pool

i traveled with kids so the refrigerator and stove were handy

breakfast was good too

the kids loved that the pool stayed open until 10 pm

gym was ok and good location near to the midway airport.

convenient with round the clock frequent shuttles to mdw and clean rooms with all the essentials including microwave and mini fridge

shuttle service to airport

all was well! breakfast was a major plus.

breakfast , convinient airport shuttle , great staff and very flexible with request , granted us late check out till 1pm we appreciate that a lot cuz we didn't has much night sleep and needed a

location was good, close to the airport. i had room service and it arrived in time and relict.

access to a guest laundry room

cleaning towelettes in gym

shuttle service was awesome to and from the airport to access the trains

rooms were very clean, staff were amazing, and free shuttle trips to and from the airport and train station

friendly staff, clean hotel, warm environment, great heat for the pool area, and awesome breakfast food

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

onsite laundry! great breakfast!

free breakfast was delicious & my kids loved the waffle bar

breakfast was good for being a grab and go box

friendly staff, clean room and reliable airport shuttle

the shuttle was very small and picked up a lot of ppl at 330am.

the shuttle was very convenient

just for the guy to change my room just for the tv in the other room to be broken too there were kids running through the hallways screaming the pool despite them having the restrictions on the

for shuttle to airport to pick up son and was told to wait 10 minutes

i also liked their variety for breakfast and that they had flavored creamer for the coffee

love that it comes with breakfast and the room was clean and the pool

i didn’t stay for breakfast

the breakfast choices were equal to many other more expensive hotels

staff was amazing i came on a sunday an needed an early check in due to going to a concert, they were very busy but made accommadations for me to do

to the training facility and airport amenities were nice though the mini golf are should be described as a putting

the pool being $50

the only bad thing is that room service was done on less it was requested

we caught the hotel shuttle and got there safely and they helped us find a pizza place and we

kids liked the space also

i also liked the pool and the gym

free shuttle to the airport. restaurant within and lots of alternatives close by. very clean.

i wish the pool space and the pool could have been bigger. it was nice but it was only up to 4'6

clean, great linens and pillows...bed very comfy. i so appreciate the shuttle service to midway!

the pool was a little chilly

well equipped gym, good bed and breakfast, easy checkin and checkout

they provide a free shuttle bus to the airport too

early check in request was not accepted

they allowed me to check in early plus they had a shuttle to the airport

breakfast was good

proximity to airport and availability of shuttle

ter checking into the hotel, we returned our rental car to the airport and used the hotel shuttle to return to the hotel so as not having to pay the parking fee

the location was great. i didn't go down for breakfast.

just the no room service !

room, the free shuttle service from the airport, the breakfast

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i was

convenience of the airport shuttle which allowed us to even get the train then

we ordered to go food from the bar and got to the room only to find that the crabcake was burnt

great shuttle service to the airport

breakfast & my worse thing was when we was sleeping one night fire alarm start sound my wife & kids really scared, i probably never use you guys

the breakfast options

breakfast was good. room was okay. front desk staff rocked.

they could’ve served breakfast

early check in

breakfast was horrible

provided me an early check in accommodation, they worked with me for my cash deposit because i lost my debit card

the pool & hot tub were dirty. both need to be drained & clean, especially the hot tub.

kids were in the pool area up until it closed

the pool was nice, the rooms were great, the staff was helpful!

whether it s breakfast or a drink at the bar in the evening, they are fantastic

kids running up and down the halls till at least 10 pm

there were also a lot of little kids in the workout room hanging all over the the machines making it impossible for adults to use

when i booked my room i wanted a private room with a door or it and a kitchenette because i was traveling with kids and i needed a separate room and kitchen

casino area , quiet and clean

and breakfast

the pool

cleanliness and poor breakfast

the location & the pool

pool and workout room were both closed but it posted online then i called and was told they were

breakfast

clean - staff was excellent and the complimentary breakfast was very appetizing

excellent breakfast buffet

great 24 hours gym with a peloton bike

i liked how nice and clean the gym was

the breakfast was done very well for covid

employee who works in the bar & restuarant provided excellent customer service

comfy bed and pillows. restaurant and bar onsite.

the swimming pool is open

the bar area was great the gym was awesome with the glass window

to reviewers who complain breakfast wasn't included - it's in the description

the only thing that was disappointing is the pool broke right before we got there

as a parent that makes their kids rinse off, it was difficult to use

it's only 20 min from home, it was the perfect place for our mini vacation for the kids to enjoy some pool time

location was perfect for us. hotel was welcoming. rooms are big. breakfast was good.

fitness center had funny smell

the floor in the kitchen area was a little sticky. that was it. everything else was perfect.

were friendly breakfast was included with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was working and coins for the machines were readily

pool was small and dirty

staff/costumer service/clean/breakfast was good also

the website it says a heated pool however the water in the pool was cold but the room was warm

location and gym

the kids enjoyed the huge screen

love the breakfast idea also $10 for adults and free for kids

location was perfect for me…close to my friends muay thai gym

gym,laundry

i was even allowed a late check out since i checked in at about 10pm on arrival

in addition, i was denied a late check out the following day

great staff, bar, gym, restaurant but best of all, the comfiest rooms ever

accommodating a guest who needed a late check out is a must for quality and return service.

the location for perfect for us to visit our kids at uchicago

free shuttle to and from the university of chicago make this a great place to stay

it was located perfectly for food and for what we wanted to due. great shuttle service!!

the shuttle service throughout hyde park was wonderful

location was super convenient to the university of chicago with free shuttle service anywhere on campus

convenience of location, shuttle service ,

the breakfast was amaze and the young lady who helped me was even better

the hot tub wasn’t working but the pool was nice and warm

no grab and go breakfast

) laundry was closed ( they said under renovation) but 2 machines under renovation i don’t think

the pool

they need more breakfast options other than cereal

breakfast is poorly managed

i'm certain people smoked there before or they do the laundry together

onsite laundry & close to restaurants

slightly outdated and the room service came once during our 3 night stay.

time you all serve breakfast 6:30 am is late for the people that have to be at work at 6 am

the kitchen and outside overflowed

of the food that was brought out from the kitchen to the serving area was cold

the room serves, the breakfast

the kitchen with a fridge so that i could keep my soft drinks cold

breakfast was very good, organized with plentiful choices

to 3:00 and it was 2:00 i explained that to the lady and she got right on it and let me do and early check in i was so happy the place was very clean and quiet would stay there

breakfast was very good

like that it has a spa in the pool area

clean, comfy rooms, yummy breakfast, great staff.

wish breakfast was included

the breakfast was great

comfortable bed, free coffee bar in the lobby

00 pet fee on booking

it has a small gym in the room!! amazing!!

good breakfast in morning

to me and they were able to print it. great breakfast nice waffle machine

light breakfast

very clean , staff is magnificent,(breakfast)

the breakfast wasn’t what i expected it had nothing that i like to eat

the location was great, with the new casino and some good restaurants nearby

staff is always amazing && breakfast is great!!

fresh excellent breakfast offerings with plenty of coffee

excellent breakfast meals prepared

the breakfast was good for the value.

didn’t like i couldn’t eat my breakfast in the room

great rooms..... breakfast and staff

the breakfast was good and hot.

as well as the fact that breakfast is not free

breakfast and how clean it was.

was supposed to be a swimming pool and there was not, they were supposed to be breakfast but there was very little food to

kids were running the hallway at 9pm

in the tub breakfast very limited, just waffles & cereal carpet needed vacuum have to bring your dirty towels

need updating (painting and modernizing), the pool actually had a film on the surface so the kids could not use it

the pool is down but it still has a workout area

wifi was fast enough

, breakfast, gym, pool], which added to the overall great experience

the price and location are great, place is clean and comfortable, free wifi, and staff is friendly

everything and free parking

the gym was full

the continental breakfast was delicious, with both hot and cold items including eggs, cereal, fresh fruit, lots of

clean, had a basic but adequate gym, has complimentary laundry facilities which are a complete game changer for us as we travel

hotel is accessible directly from the parking which is great when it’s cold, and free access to laundry is very useful

the gym was alright and they had a laundry room you could use for free

plenty of breakfast options for

heated pool was great

the breakfast was great and also the room was extremely comfortable

breakfast

very clean and great breakfast

cleanliness, beautiful views, modern rooms, kind staff, amazing breakfast options, heated pool were just some of the reasons why we will be coming back to this hotel

the pricing, the bed comfortability, the kitchen how clean everything was

guest laundry is free and fitness center has everything you need

breakfast bar was cluttered and difficult to manuever.

the staff room pool laundry everything

crazy it got outside when the bar opened