i hesitate to comment on any of the bartenders by name, as that might suggest how much time i spent in the bar area

in addition, i was denied a late check out the following day

accommodating a guest who needed a late check out is a must for quality and return service.

the location for perfect for us to visit our kids at uchicago

bar service was extremely slow to the point of wanting to leave and the hallways were very warm

the shuttle service throughout hyde park was wonderful

it had hair and soap scum in the please we’re you would put a bar of soap and the sink and toilet and door to bathroom wasn’t clean

they made us aware of the shuttle service

convenience of location, shuttle service ,

maybe a bar of soap, plastic glasses in bathroom

wifi keep going out and someone kept knocking on the door late at night

we were upgraded to 2 double beds for free on arrival and given a free early check in

free parking!! in chicago!! good location for driving places.

room service was quite expensive

parking is free, the staff is really amazing, there is a great cafe in the hotel with some great

lovely hotel, the breakfast was an added bonus! nice staff, clean rooms. would stay again :)

cleanliness and staff was friendly. also breakfast was delicious.

very nice size rooms, incredibly clean. they had a very nice continental breakfast as well.

the fitness center and free laundry usage was super handy

very nice hotel.nice rooms. breakfast was good.friendly staff.free parking just 2 blocks away.

we did a carryout at the arc bar and the food was pretty good

cool bar and rest.

to the socialism conference they were having and use the non gender designated bathrooms with my kids if 6 and 9 years old

the pool was cold! even for the kids. please increase the temperature.

location is great. clean and comfortable. laundry facilities.

one security guard was constantly harassing my kids and threatened to evict them out of their hotel room for no apparent reason

also, there's no room service which again is a very un-hotel like feature and such items should be made very clear

variety of amenities like the pool, free laundry, and convenience of location made our stay all the better

they are kids friendly!

pool was ok for the kids

i believe there may have been a rooftop bar, wasn t told by the front desk if it was open

the breakfast menu was limited. and there wasn't any hand wash in the bathroom.

comfortable room, excellent gym.

the pricing, the bed comfortability, the kitchen how clean everything was

over 2+ hours, pool jets were not working making the pool cloudy and stagnant, peloton in the gym was unable to connect to internet and was not usable, tv in room would not turn on and

the gym and laundry room were very useful

they have a pool , breakfast and very clean , close to my home

room service

pool is very small and entertains for 3 hotels

the swimming pool is great, food is good, location good closed to the places i want to go like china town and

no free wifi'-very shocking

room service

spacious rooms, proximity to the convention centre. greaty gym facility

room service call indicated they were not able to include fries with their burger, only kettle

we found it confusing to log into wifi with bonvoy

so, i was in the middle of chicago with two kids and all the places were more than 300dls per night

helpful especially during the rain storm the morning we were due to check out, asked for a late check out, done with a smile without any hesitation i was accommodated, excellent customer

the noise continued until 1am coffee bar was

to the airport, accessibility to a free airport shuttle

didn't like that i had to pay for my breakfast

allowed early check in and great enthusiasm in greeting guests

free shuttle service/friendly, attentive staff/hot breakfast

also, easy access hotel shuttle

the breakfast was decent and the hotel staff were very friendly and helpful

no pool and very very small gym. breakfast was ok.

clean and new. shuttle directly to airport from front door

kids liked the space also

was a good bonus, because i can t travel anywhere without there being a indoor pool because my kids loveee to swim

the food we ordered from the bar was very good

room service and bar hours need to be extended.

breakfast was a little disappointing

there was no early check in

early check in

they could’ve served breakfast

i forgot my freezer breakfast

property was pretty old/run down

the hotel was not offering room service or daily cleaning at this time

late check out that i requested

no, the hotel was nice,shuttle was on time, room was quiet

located in midway hotel complex, safe, clean, good breakfast, minute to costco, walmart etc.

good room service, complementary airport shuttle, and complementary breakfast

i called beforehand and she set up a shuttle for us let us know where to go in the airport and let us know our room number ahead of time

ter checking into the hotel, we returned our rental car to the airport and used the hotel shuttle to return to the hotel so as not having to pay the parking fee

he left before breakfast, unfortunately, but it sounded like there was a wide variety of options

free shuttle and extremely nice staff

the pool is so cold that my kids quickly turned blue & seemed at risk of hypothermia

i love the room with the kitchen and the dishes. the bed was extremely comfortable .

5 min travel to midway airport, shuttle to airport, super breakfast, hotel was neat and perfect

i traveled with kids so the refrigerator and stove were handy

positive attitude and helped with early breakfast

friendly staff, clean room and reliable airport shuttle

look, friendly and helpful staff, proximity to airport with frequent shuttle service

the shuttle was very convenient

the room, pool, staff, and shuttle service were all excellent.

just for the guy to change my room just for the tv in the other room to be broken too there were kids running through the hallways screaming the pool despite them having the restrictions on the

airport shuttle is a huge plus

convenience of the airport shuttle which allowed us to even get the train then

the fact that room service was not available

the pool stays open late and also the fitness center.

free shuttle to airport. indoor pool and fitness center.

the hotel bar is pricey but we weren't in town to stay inside.

is an excellent service and room, gym and pool are very good but a jacuzzi next to the pool can be awesome

convenience to airport, swiftness of shuttle, front reception friendliness

hotel bar/restaurant was a complete failure

location was good, close to the airport. i had room service and it arrived in time and relict.

a free shuttle was offered at the hotel,they dropped

the restaurant & room service

i thought the bar would be open for new year's eve but it closed at 3:00 p.m.

i have 5 kids and it was comfortable enough for all of us and the staff did not bother me

there was a large amount of guest noise on the hallways.

location and cleanliness. nice there was a bar onsite

bad kids ran the hall all night

front desk was really rude, they act like they had attitude didn't want to give us towels, had kids playing in the hall

everything ...the room indoor pool

we never got a chance it was always filled with kids from the time it opened to the time it closed at 11 pm

i went down and asked for more, they told me they were doing laundry

i enjoyed the full kitchen with a built in ice make, jacuzzi and pool were awesome as well.

the pool was perfect feet wise for my kids

the breakfast bar was wonderful but we always count on waffles being an option.

breakfast was good, and i had a variety of food

nice and spacious) we went each night of our stay and every single time there were many screaming kids jumping into the jacuzzi unattended

location to walk to the museums , room was really nice , pool and hot tub were nice kids loved it

room service that they cleaned the room every other day not everyday

after we put our stuff away and kinda settle, i tried giving the kids a bath but come to find there are only 2 bath towels

they didn't clean my room a single time during my 4 night stay. no restaurant, no room service

the hotel gym was great - really liked the peloton

our room so that my husband and i could have separate room from the kids

boutique hotel with an on-site bar and restaurant.

the hotel gym has new and working equipment (treadmill, peloton bike, stair master, and free weights)

location convince of the area ,we felt safe staff was great on site bar restaurants cleanness

the gym, pool, hot tub, restaurants, location, amenities, cleanliness, receptivity of

she did not clean our room after our first night there, because she thought our laundry bag hung on the doorknob was a makeshift

food/ laundry credits don't roll over to the next day

information on pool reservations - we didn t know we needed a reservation the first time we went, but we re

regarding the room service, we did not get it restored to a

i called for an early check in they kept saying nothing available

area for cars not sufficient, bar closes at 9:45 pm on a friday, and no way to grab a quick bite for breakfast on site or nearby

they have is an early check in. and location was great

location design rooms and view gym

the gym was great!!

the view, my kids were excited to be on the 11th floor but the view was a building.

packing up two kids and stuff was annoying

very large and spacious room and having a small kitchenette was also great

i could not get early check in(which i understand it was memorial day weekend) but i needed parking

room, but since the train got us to chicago four and a half hours before check in, they allowed early check in, and while the reservations were technically downgraded to a 2 double bed room, i

only thing that my kids would have liked if there was a snack machine on every floor we were on the 10th floor and we

close to lots of transportation, the bar staff is very attentive, and we loved our view of the lake

the room service rates for food was also a lot but probably comparable

stated there 4 days with the kids, no problems.

the check in clerk was awesome including the room service

booking site said they have room service and no parking

most important - great free coffee in the lobby, and in my case the early check in

the one time i attempted to call the front desk and room service, no answer for either call

room lighting could be slightly ramped up and the hotel wifi speeds could be improved upon

for cheap the staff worked amazing with us especially because we are a big group we asked for early check in and they were amazing about it the rooms were super clean and very

the wifi works awesome

room service was not up to the mark

one night there were kids running and yelling in the hall until midnight

no indoor pool do not ideal if traveling with kids in the winter

no indoor pool do not ideal if traveling with kids in the winter

it has no bar or other amenities but there are some in easy walking

this is definitely not for families traveling with kids

very nice with great views. not a great place for kids.

we liked everything it's highly recommended for family with kids.

kids are only allowed to swim in the pool on the weekends

the lobby bar was fun and very friendly

i would have liked to have more equipment at the gym

gym facility also nice with clean and up to date equipment

the bar and good closing early. other than that great stay!

loved seeing food and bar options at front

we arrived earlier than expected and they allowed us for early check in

rooftop bar is mostly inside and can be very loud and chaotic

we enjoyed drinks at the bar on our last night

bar not open, no room service or housekeeping that i could see

could not find the switch to turn off the bar lights

we enjoyed the live jazz by the bar in the evenings as well

bar and restaurant with great service and offerings

the room was comfortable, we had room service both mornings and the food was quite good and arrived quickly

we had n/a drinks one night in the hotel bar where they had a live jazz-style band playing

no late check out.

key card access free laundry facilities and location

the mini bar is pricey, but all mini bars are, so this isn't really a negative as such - point is, there are

quiet room, very comfortable beds, close to everything!! free laundry was a nice added bonus..

good. value with restaurant and bar on premises.

free laundry machines and decent gym

they offered a menu for the place next door as room service

location was great, close to a lot of places to go to laundry available!

several amazing amenities that enhanced my stay, including air purifier, chilled bottled water, laundry room

i like having wifi included & coffee/tea & fruit & granola bars

cost of parking was atrocious, and so was the cost of the meals from room service

was accommodating and professional and personable the room was huge the bathroom huge the gym exceedingly well equipped and the indoor pool was awesome

of options and reasonable price - of course - excellent customer service in addition, the room service is fantastic - got the morning tea with lovely succulent plant ud83eudeb4 which

room was clean and welcoming and the hotel was complete with a first-rate gym and spa

the kids enjoyed the pool

the bar is beautiful

arrived early and called to ask if it was okay to leave our luggage at the hotel so we could go site seeing

cool bar, gym had lots of machines and weights, free good coffee in the morning, very friendly staff and

great bar in the lobby

prices of in room bar and snacks could be cheaper. should offer free internet

from chicago, and to be honest, this is the best hotel i ever stayed at, nicest lobby, gym, and location in chicago

the gym is amazing

there is no room service in the morning

we were with 2 small kids, and they were very tired

no room service, but all due to covid

no room service.

first night me, my wife and 2 kids couldn’t sleep because of smoking smell

acks, drinks, toiletries if necessary), signage in room with wifi

in staff was amazing- i was able to get early check in and late check out

wifi was really quite weak so i would say that could do with giving a little boost overall but in

no spa anymore ... needed massage

location and gym.

rooftop bar was closed

the bed, bathroom, and gym facilities

highly recommend signing up for their rewards program which gives you free wifi and a $30 spa credit to name a

shuttle to the concert

awesome staff - great hotel - comfy beds - loved the free shuttle

the atmosphere in bar restaurant gloomy.

it was covid, so no restaurant / bar - nothing they can do about that though!

paying $55 extra to park in hotel parking lot and the bar was closed after the concert.

good and spacious gym

we used the gym everyday and will be back next time for the shake shack delivery to the room

nice rooms decorated accordingly

are decorated very sporty and gym related

cor reminds you of a gym, the bath robes - of the boxing robe, etc)

t secure), but good strength

great gym with a nice view

wifi was available,

room service needs to be improved

the lobby and bar weren't open, but that's covid's doing, not theirs.

hotel was in good location , it was clean , the breakfast bar was so good

the breakfast was wonderful. room spacious & wonderful kitchen.

great location, nice breakfast, spacious room with a kitchen area

the kitchen was well accessorized

beautiful and clean hotel, spacious rooms, comfortable beds, kitchen, bountiful free breakfast buffet in gorgeous dining room

was so automated and automatic i didn t need to ask any questions (wifi, breakfast, checkout etc) (+) wifi was strong and connected easily--no annoying website popup that you had to connect through (+) wifi worked great (-)wifi a little slow (-)slow wifi (+) i spent the day in my room working and never once did the wifi lag or drop connection (-)wifi was a bit spotty. (+)up as an office space with a conference table, a conference telephone, large screen and stable wifi (+)wifi did not work (-)could not connect to wifi. no free water bottle in room.

the gym is basic, but good enough

listed as family friendly, yet nothing offered for kids. pool would have been nice.

good location, great breakfast and comfortable rooms for our family with 2 kids and a dog

noise. lots of younger kids or families late at night being loud

breakfast option availability if you didn’t come at the start of breakfast

room was a little dirty and curtain wouldn’t work. hand towel bar was broken

the gym facilities are impressive, and the fact that there's a food hall downstairs is a great bonus

location. was close to arena and transportation. liked the bar in the 2nd floor and pool table

staff was friendly, everything felt a little upscale and the breakfast and bar were really nice

nice cosy gym

in the city centre,clean and cozy room, helpful staff, water and coffee for free in room, good wifi

the gym was also closed at

the gym was very basic

the beds were particularly comfortable, and the wifi was good

no laundry bags for dirty clothes that you changed after showering

then yeah that’s that’s how bad it was that my mother-in-law’s king got stolen out of the bar so yeah, that was great

like the location and facilities, very spacious, with breakfast and nice towels and in house laundry facility

parking) good price and location ( two metro stations only 7min walk away from the hotel) the gym and staff were nice

the breakfast was great. the gym was nice,

my kids were able to tablet out one of the beds while i ate comfortable at the couch on other side of

kids felt the pool was small

i enjoyed a quick quiet swim in the pool

the staff was very accommodating with extending late check out time so he could get some rest to see if he was feeling well enough to travel

kids loved the pool area

are friendly and it was clean and my kids love to it there nice view the food was very good my kids enjoy it they won't to come back

made a last-minute decision to spend christmas in chicago with our kids and needed to find a place to stay near their apartment

the breakfast, the gym and the hotel was also pretty clean

i loved using the gym on the second floor!

breakfast buffet was awesome even for the kids and everytime we needed something staff was right at our room

breakfast was probably one of the best we've had anywhere we've stayed

breakfast

good breakfast

pool wasnt open

the friendliness of staff and the breakfast was surprisingly good with a variety of choices

kids are on device enough these days so it was helpful

large bathroom. comfortable bed. good wifi.

my kids loved the bluetooth bathroom mirror too

early check in

my kids loved the bluetooth bathroom mirror too

good gym spacious rooms

room was comfy, i liked the gym, staff was great, cute art & furniture

hours of the bar and restaurant were odd and inconvenient. staff was nice, but not super nice

loved the gym with the pelotón bike

would like coffee maker in room a grab bar in shower

refrigerator no a/c gym/ pool not open no daily housekeeping no parking on premises beds small no

we sat at the bar in the restaurant for 10 minutes before the bartender came to take our order

you have to pay for wifi and the gym

room service service was awesome but food was awful

the gym is decent, but could use an upgrade for this level of hotel

minutes away from everything - food was great - room service would have been nice i didn t see it for coffee/breakfast but used the two cups

rooftop bar with dj, gym, restaurant, coffee shop, etc

the gym is particularly nice with great machines and well maintained during covid

really enjoyed the atmosphere of this hotel - the gym, rooftop hangout, and especially the rooms

kids declared it the best hotel ever

the bathtub was great and love that there wasn't a pet fee.

it was not great and our kids were really hungry

great location, well equipped gym, nice outdoor pool, comfy bed

spa in the hotel would be nice.

lap pool

cookies for kids on check in

rooms, the room service, the view, the amazing service, the best staff

wish we could've hung out at the rooftop bar but ran out of time

also asked for early check in and was given access before midday

rooftop bar and location

suite, full kitchen, comfy bed, big clean bathroom, big windows, great staff, nice pool, gym, convenient location

hotel is located on jefferson and the hotel has very large rooms with full kitchen facilities, large bathroom and great view over the city

kitchen in the rooms

the included breakfast was great and probably the reason i gained 5 lbs

the breakfast was really bad, even for free breakfast. the milk was good tho

beautiful terrace and great breakfast, salt water pool was a plus!

need a day from the kids

the location is great, the staff was friendly, and the breakfast, laundry and pool are all fantastic amenities

hotel staff were amazing and allowed for an early check in.

one and only complaint was the pool was really cold and there was one group of 14 kids in their and they were all screaming and splashing people that were not part of their group

about the hotel was perfect, we got an upgrade, rooms were superb, gym was refurbished and excellent

wifi was poor but that was still useable.

the rooms are very clean with big bar fridge, wardrobe closet, vaulted ceilings & blackout curtains ,lounge chair, and desk chair

the plush toy gifts for the kids upon check-in was a great touch and the whole atmosphere was very

the wifi was a bit slow

i had trouble with my wifi, the number programmed into the phone was wrong

area didnt have many late night eating options - we would have preferred a place that had 24 hour room service as we ended up being starving late at night after the concert we were in town for and

they suggested buying it from the mini bar in the room but it wasn't an option

expensive bar prices for beer and soda.

the kids loved the seatings on the windows, they are very cool

the room was clean and bright, and the room service was always on time

room service food was amazing!

gym facility was very nice and clean

i heard kids could get free kiddie cocktails and i wish i had been able to do that

reception staff did not attend to our requests to at least give us fans for our kids

my fiancee worked overnight so we were in a desperate need for an early check in

i used the gym there were no sanitizer bottles or rags/wipes to wipe down the machine

the people next door and their kids were very loud

bar in lobby area for breakfast or cocktails

clean, comfortable beds and delicious room service breakfasts.

gym being in the top floor and having amazing panoramic views

location, staff, pool, spa - yes!

no bar soap in the room idk if they provide it i didn’t ask i just used shampoo lol

i like the room, gym and bar

they have the cutest bar and it was over all an amazing stay and will be coming back every time i come to chicago

clean and has an amazing gym

i loved gym and the living area

always had to reconnect to wifi after leaving the hotel.

didn't like how the laundry facilities only accept coins, no one carries $10 worth of quarters now a days

is was the second time we stayed at the hotel and we had the same

gym open

was a great help to have access to a laundry area in the hotel

location,pool. helpful staff

modern and cool. pool is awesome.

pool area was suitable for kids

kept me from giving a 10 rating was the gym

loved the pool and gym

the hotel info pack and the room service menu were all on a qr code which is great if the room has internet

multiple restaurants in house, room service, laundry, and there s a steamer

bummed their bar and roof top area closed so early.

the cocktail club below) friday or saturday night, it is crazy

only thing that was odd was that i was told i would only get room service if i requested it

the blanket on a kids bed smelled of coffee, they changed it.

we had to use the employee elevator and get out through the kitchen, which we didn’t mind but with luggage

great gym for a hotel

safe to say, the wyndham once again matched our expectations; staff are great, good gym facilities that overlook the river (as did the room), and the beds are very comfy

and walk through kitchen

they gave me free late check out even though it's not a perk of my membership level

room was given to us with kids not good.

multiple bars and dining options

nice to kids

was a little high but because we only stayed a short duration and wanted to make the kids first visit memorable we were willing to pay the premium

service employees and room service were not friendly at all

loved the free coffee, water, free laundry facilities and gym

early check in, free coffee, location

and to our surprise front desk employee, leo, gave us the best ever news of checking in super early

also due to covid 19, no room service

had a partially separated living area w/kitchenette

nice bar and food right in the hotel

the bar food was also really bad

gym and pool with gorgeous view

the room was wonderful with its addition of the mini kitchenette area that we could spend some time cooking together when we were tired of going out

great bar next door and small diner as well

pedro, also ronny ud83eudd17, tony, braulio, jose etc the view was amazing, the bed comfy, the gym, coffee, heater, blanket when i asked for

perfect location good room service and perfect view

the location, room service and also that the have water bottles available per refill

location, staff, kitchenette, cleanliness, wifi, free wine at happy hour, free laundry room

great location and beautiful decor. hotel exceeded my expectations! the spa was wonderful too!

fitness center friendly

huge tv great wifi.

the wifi was slow and the hi-def tv stations were not hi-def

amazing spa services. great room and view.