the breakfast has lots of choices and was delicious

laundry self serve facilities was not allowed to use due to risk of freezing pipes with no other

was able to get an early check in, which was very useful so i could put my bags in the room while i went to the

no gluten-free breakfast cereal no decaf coffee no almond milk

good continental breakfast. friendly staff. convenient to interstate 77.

no elevator or pool for 4 days

thoroughly enjoyed the swimming pool after a long hot day traveling

price, clean breakfast

pleasantly surprised with excellent breakfast biscuits with sausage, cheese & egg

better signage is suggested as we could not find the outside pool

pool was clean

excellent hot breakfast, clean, comfortable bed, pleasant staff

the gym was also very clean

comfortable bed. enjoyed the pool. great restaurants nearby. walked around lake norman.

the beds was comfortable. they had a nice gym. nice dining area staff was friendly.

the breakfast was underwhelming

and laundry facilities were not open

no breakfast available

hotel had an excellent breakfast bar and was a very clean hotel

breakfast was kinda limited.

i liked the beds, the clean bathroom.and the amazing breakfast.

everything was great just wish i would have got up for breakfast. lol

the kids were looking forward to that

good variety for breakfast

had to close the pool early thanks to some kids

the parking lot was full, and i have to say the floor

hotel was very clean, breakfast was better than expected.

we looked out at the parking lot but it was only one night.

breakfast selections were good however the eggs, potatoes and sausages were always cold

pool needed to be cleaned and updated. that is the only concern i seen with this location.

they had heated salt water pool but it cold and chlorine but it was hot so it felt refreshing

the kitchen area and how soft the bed was

my boys loved the pool, the seperate kitchen was so nice to have

the gym equipment also needed repairs

a pool and workout area and an outside patio

the hospitality was exceptional and the parking garage below the building was a nice addition.

our room service meal was also enjoyable

great location, plenty of parking

no outside pool

room service wasn't available when ppl got back to their rooms after the race around midnight

clean very quiet very nice staff dog friendly with grassy area self laundry functional and clean gym inside and outside tables good breakfast computer and

kids loved the pool, we loved the option of grilling out by the pool while the kids played

also helped getting water & yogurt from the fridge when breakfast was over

my kids couldn’t eat the sweetened yogurt or a weekend waffles so they only ate a plain bagel every

clean, wonderful room with small kitchen

amenities , breakfast, pool,wifi etc in

the breakfast was practically nonexistent

laundry room was clean with $1

free breakfast ,pool hours , room good size

great room, breakfast and staff.

teenage son and nephew had such a great time in the lounge lobby /gym/ pool area , all open 24 hrs

we also enjoyed the indoor pool

loved the pool being open late

new and very modern with heated pool.

it is not meant for friends and family with kids

breakfast was great

nice features in kitchen of suite. good bed and pullout. shower worked well. two tvs.

we loved the location, free breakfast and spacious room!

all of it not a problem with anything all great and ud83dudc4d room was nice and had kitchen ud83dudc98 it

kitchen was functional, which means it had pans, plates, flatware,

breakfast was very good

staff was extremely nice. room was clean and comfortable. breakfast was great!

the hotel is also right beside the interstate so it's very loud when you're in the pool

very clean excellent breakfast!

the breakfast was great

the room temp was easily controlled and no issues; everything was clean; we had a view of the pool and it looked clean and refreshing, but we did not use it

outside was good, nice pool, clean property & it felt safe enough, rooms were basic but clean, breakfast is phenomenal

pool and gym

wifi did not work room was not really clean

) was extremely helpful with parking

the breakfast was really good and the room was big and confortable.

was nice and open, big and clean beds were comfortable breakfast was good location was good staff were

the continental breakfast was really good as well

the staff from the front desk to house cleaning and breakfast area were very hospitable

the front desk staff and the breakfast staff are extremely friendly and accommodating

the breakfast was good and hot

pet friendly, indoor pool, great price, good breakfast, and love the flavored water machine!

the pool was great for the little ones

pool area continues to be a problem

had some gym equipment but very small space

the older gentleman who worked the bar area he was very sweet to everyone

the heated pool, which was open for use, was very cold.

the pool was closed

pool was closed the days we visited

the grab bar was too far away

was cold at the hot bar and the elevators went down so we had to walk all the way down to the pool elevators but everything else was ok

staff, cleanliness, updated look, on site laundry

the pool and gym were still shutdown.

pool/spa closed...which the customer should be made aware of

small room, staff were rude, pool was closed, bar was closed

it was only for one night, i wiped down everything in both rooms, living room, and definitely the kitchen

the continental breakfast was delicious specially the option of egg whites!

breakfast food choices could have had a bit more variety day to day

breakfast is delicious, perfectly presented and very clean

facilities and breakfast

the pool was cold

the breakfast was great. i loved the swimming pool. the location was great for us.

the pool, krueger coffee maker in room, 2 queen beds, extra towels, seating area in room

free breakfast, the comfort of the bed and the pool was amazing

not a good variety for breakfast but it wasn’t bad !

do to covid19, protocol for social distancing, breakfast was grab and go

i loved how spacious the room was. the breakfast was quick and easy to eat and go.

the kids enjoyed the complimentary cookies too

great staff. clean. breakfast was outstanding. location next to novant hospital was ideal for us

breakfast was ok

was very clean & the lady at the front desk was great & my kids loved that it has an indoor

my 2 kids like to sleep with me when away from home and they slept very well, thank you

good location - 10 minute drive on average for restaurants. indoor pool was great with the kids.

from lobby echoed horribly and kids were there making noise

that the pool wasn't opening, i come for that really....

everything was good especially the breakfast and quietness very peaceful

pool is nice as well

the pool and breakfast

pool was very nice as well

the breakfast bar was exceptional, a good variety, well prepared hot food, and well staffed

the location to i77 was great. nice pool area and bar

running the breakfast was so pleasant

nice kitchenette ,loved the free laundry service

the staff are so friendly and the pool and the rooms are so clean have stayed many times before and will be returning again

remodeled/updated. great bar and restaurant. like the porch and courtyard.

continental breakfast with hot waffle making machine

please include some protein in the breakfast menu either scrambled eggs or sausage?

loved the room especially the spa in room. breakfast was amazing! bed was so comfortable too.

staff was helpful, room was comfortable, breakfast was ok, pool was great, easy access from 95

they did not have any meat on breakfast buffet

pool not bring outside and breakfast not bring included

the kids enjoyed the pool, but said the sofa bed was uncomfortable.

it had everything from a bar to a resturant to a pool it was perfect!

wonderful staff, great pool.

liked having the bar & food until 10:00.

very convenient to food spots and the breakfast was wonderful

the breakfast was outstanding and they treated our kids to little gift bags when we left which was very generous and unexpected

parking lot was well lit

parking

pet fee $75/nt was not advertised or disclosed

quiet and had a cafe and pool was nice

is large with comfy and cozy seating areas, firepit, outdoor grills, ponds, and a swimming pool

beautiful hotel, very comfortable rooms, love the bistro and all the sitting areas, good pool

this courtyard had a nice outdoor seating area with rock waterfalls tumbling down into small pools, an outdoor swimming pool, and several outdoor gas grills

just the smoking permitted on the terrace and pool area. come on courtyard, it's 2019!!!

breakfast ends too early. market way too expensive.

staff was very friendly, my room was clean and comfortable, and breakfast was very good

swimming pool was dirty and filty and should be covered

pool was closed for covid

just breakfast. but everything is excellent!!

pool was closed.

breakfast was delicious and breakfast staff was extremely friendly

pool was closed but it is understandable due to covid.

parking was a bit of an issue pool was very small

breakfast wasn't great

breakfast could have been better with more variety even with covid measures in place.

the breakfast was delicious.

pool facilities looked adequate but pool was under repair

beds were comfortable breakfast choices were very well above average for your typical hotel fare

breakfast was good even though i came downstairs late so i was not able to get the hot breakfast

great hotel - breakfast was great!

decent breakfast

clean, quiet, friendly, nice breakfast, air/heat work with no smell

the cinnamon rolls at breakfast delicious and worth every calorie

clean, spacious, great breakfast

pool area it was bottles and trash always left out there but considering it’s cameras l would

i also enjoyed the full service breakfast each morning

they have the little extras like breakfast items, but at a great value

i only wish is that breakfast started earlier than 7

quiet, clean, great staff and pool.

the pool and juccuzi had to much chlorine

the staff was courteous and the pool was great

exceptionally quiet even with dogs barking. liked the late check out.

maybe need some security in the parking lot

would love a park and fly option with shuttle to concord airport

there was an on-site gym if one was so inclined

the staff was very friendly. rooms were comfortable and very spacious. breakfast was great!

i was hoping for a hot breakfast buffet.

need more towels in the room and water in the gym area.

the outdoor pool was nice

was a soccer team there while we were there and kids will be kids but they ran the hallways the entire time even early in the

easy check in late check out and hot breakfast.

breakfast was good , but the waffle house was amazing.

saturday breakfast was not available at 7am. should have been

beds were very comfortable, and a substantial hot breakfast was served in the mornings

breakfast could have been better, key kept not working

overall the breakfast was good with the exception of not being enough biscuits on saturday morning

breakfast was good

the breakfast bar was empty food was cold and biscuits was hard ..

the breakfast area was always clean and someone was there if you needed help

one quick example of this is when i arrived on my last trip, a family with 3 kids was there and the kids were very rowdy - like throwing pillows around and stuff like that

the breakfast was well stocked early

the sunbathing area by the pool is a bit small and sometimes uncomfortable.

the people above us were jumping or wrestling(sounded like kids) between 10 and 11

great staff. wonderful breakfast.

someone had a pool party in the wee morning hours

the hotel was clean, the staff was friendly and the breakfast was decent.

no hassle parking

arrived too late to use pool facilities but

lots of parking

fitness room

good location, clean, free parking and a friendly staff.

breakfast and nice staff

and the same wonderful sweet soul, who checked us in, was also there when we were having breakfast and also checking out

good location, comfortable room, good breakfast, easy parking, quiet. like home away from home.

body take your loggages it's difficult for me i have 6 suit caseso with 3 kids

just keep more quality control with your breakfast

everything! excceded my expectations except for the breakfast !

if we were going to use the pool, it would have been disappointing, as the pool was empty

the gym was nice; not too big or small

room was great location great staff great gym was great

the pool was a little too small

breakfast with very helpful, friendly kitchen staff

were clean, very spacious room, curtain divider, working fridge and freezer, comfy kitchenette, tv with live options and netflix

had to change hotels because the one i originally reserved had their pool closed for maintenance

breakfast and indoor pool

pool was to cold rethink locking down the chocolate milk with a note seems flippant booking

i breakfast was okay. it could have been better, but it's a hotel not homecooked food.

the gym was nice

the location is very quiet. they have an indoor pool and a great breakfast option.

hours of the breakfast buffet are 6:30-9:30 am monday through friday but the weekend hours are 7:30-10:30 am

parents had better control of kids around the food

it was a nice atmosphere. kids loved it.

they also told us that room service was not available the last night of our stay because the restaurant was closed for a

they have a starbucks, restaurant and a nice breakfast buffet

breakfast included

loved the kitchen + bar and the kickback

our room was like a suite, had a big living room with a big comfortable pull out sofa bed, a mini kitchen area with sink, microwave and mini fridge and then the bedroom was separate with a door for

they had great food options late at night and a cute little bar in the lobby and a fun pool area

the gym is great too

very clean, good wifi, good location to highways, malls, restaurants, and friendly staff.

breakfast was great lobby bar was super

the bar... and room service

on the website it made mention of room service but not really any once we got there

breakfast could of been free . the bar could of been open.

it was very clean and spacious for all the kids we had with us

laundry service, fitness center, snacks and drinks available 24/7

great location. 6 mins away from great wolf lodge.. had a kitchen and indoor pool. a++++

we had a 1 bedroom suite with a kitchenette and utensils

laundry service, fitness center, snacks and drinks available 24/7

the bar didn’t pressure while i was just looking at the menu

and the pool is small

in fact went to the embassy hotel to get a better bar and restaurant service

was conveniently located; however there were no complimentary snacks for the kids

pool and whirlpool are nice with fire pit outside

exhorbitant pet fee

the breakfast was lacking they were always out of something and there weren't many options.

breakfast was good the location was perfect for everything that was needed

great staff and very good breakfast

clean room, awesome breakfast with many options, great location and exceptional customer service throughout the hotel

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds, quiet, friendly staff

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

i love the facility, the room and the pool

nice beds pool and front desk is extremely sweet and got me in my room immediately

the commode did not flush and the pool was out.

i basically had to conduct my own room service and clean the entire room with my own cleaning supplies to spend the night since i

breakfast was kinda blah-but it was free!

popcorn available and lollypops for kids

staff was very accommodating and the late check out is always a plus

i was assignrd a 1st floor room facing the very near parking lot and busy street

friendly staff,beautiful ,clean room,wonderful breakfast

no indoor pool.

pool was closed, completely drained, with no mention on any of the websites, or from any of the

fantastic breakfast

convenient location. clean and nice fitness center

breakfast was a good selection, sausage and patient of staff

clean and friendly staff! nice breakfast with good variety.

breakfast was all carbs, which does not suit for diabetics.

pool area was basically right in the parking lot with no privacy

great location. loved the pool

the breakfast could have been a larger variety with meat all i saw was the turkey ham.

free breakfast

breakfast buffet!! ðŸ ?ž

rooms, guest laundry on site indoor pool,spa, and exercise room

the grab and go breakfast like the hotel was not shabby at all

very nice peaceful breakfast be good just wish they have snacks and stuff

the breakfast was great

breakfast

the continental breakfast wasn't allowed to bring back food to my wife in the room

breakfast was a breakfast sandwich i’m sure due to covid

breakfast bar

could do much better for breakfast

breakfast was very sparse, not clean around the food counter asked for more oj and what was out was

have fruit or something besides toast, oatmeal, and bread for breakfast

i didn't get to eat breakfast. i came late.

the room they gave us was secluded and away from foot traffic and kids

i called before arriving and asked for an early check in and was told i could arrive at 2

they were short staffed and the bar wasn't open on a friday night.

of food at the breakfast was excellent

had to drive our wet clothes to a laundry mat to dry them

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

add a hot tub to pool area

the pool was nice and clean the rooms was comfortable and clean i loved

was clean hotel with a nice pool and exercise room

love the gym, the pool the bar the room, everything was excellent

early check in and female office staff had me sit, when i saw someone else check n w male staff i

went in my room and my kids found candy pieces circling around the bed and under the desk

loved the bar on the property

they don't have really anything for kids

bar staff was friendly and fun

great breakfast! great dinner!

they have 2 computers a gym, pool, and jacuzzi to relax if you want to use

nice area love the breakfast and dinner and the drinks

loved everything about it the staff how polite and courteous they were, breakfast and lunch is amazing

everything worked, very good gym, very good breakfast and dinner