pool was freezing, maybe because it is indoors and the air temp was mid-90's

nice features in kitchen of suite. good bed and pullout. shower worked well. two tvs.

very minor, but the breakfast although a wonderful touch with great staff, would be even better with a waffle/pancake

breakfast was great

onsite bar and social area; suite-style rooms with complete kitchen; ample complimentary snacks and beverages in the room; excellent lighting in the room;

that they tried their best to accommodate an early check in when i arrived

the breakfast was great

the breakfast was delicious

it did not have a bar area or an inside pool.

version 95° no pool pool finally got fixed for last day it was covered in bugs on top of the smell from the

place, clean and washer and dryer on location breakfast every morning, and the staff from maids to the front desk was great

parking lot was well lit and was able to accommodate our trailer

breakfast wasn't very good

parking for larger transit vehicles isn t good

also, the wifi wasn't working and they made me call their internet provider to fix it, which took an hour

loved the pool being open late

pool and bar is awesome

we also enjoyed the indoor pool

pool water was warm and very comfortable

new and very modern with heated pool.

indoor pool would have been a nice amenity, seeing as the outdoor pool is only open seasonally

clean, comfortable beds and even pull-out sofa, pet friendly, excellent breakfast food.

we are vegetarian, each breakfast item had meat in it. disappointing

my kids really liked it

the pool was closed

the pool was small and needed to be clean, but the pool area was clean and fresh towels!!

laundry room was clean with $1

breakfast could of had better choices. coffee ran out and scrambled eggs were cold.

nice & clean. great breakfast and kids enjoyed the pool

the breakfast was practically nonexistent

my grand kids loved the pool

clean property and rooms, cant forget the gym with a great variety of free weights btw im a gym fanatic, lol and would love to stay at

no breakfast, no pool, gym equipment did not work, hair in bathroom, no late check out

i loved the gym

the facility was always clean, i used the gym and the pool and was very happy overall with my

was nice and open, big and clean beds were comfortable breakfast was good location was good staff were

the front desk staff and the breakfast staff are extremely friendly and accommodating

the staff from the front desk to house cleaning and breakfast area were very hospitable

exceptionally clean and comfortable breakfast in am, which was great, limited but very helpful!

the bed was comfortable and the breakfast and coffee were great

the pool was open until 11pm so the kids got to enjoy that

thought the bar was only choice til i saw others placing an order

no outside pool

they also have a few parking spots in a underground parking under the hotel, which is convenient and safe

breakfast bar was fresh and delicious

the pool was a little small

had some gym equipment but very small space

pet friendly, indoor pool, great price, good breakfast, and love the flavored water machine!

pet friendly, indoor pool, great price, good breakfast, and love the flavored water machine!

we heading down to the gym, which

pool was closed the days we visited

the pool was not open

the heated pool, which was open for use, was very cold.

the pool was closed

that we didn’t have time to use the pool ha ha :)

clean room and common areas. pool looked great.

no smoking out side the pool area

small room, staff were rude, pool was closed, bar was closed

the indoor pool is great

staff, cleanliness, updated look, on site laundry

breakfast was greatt

fully equipped large suite with kitchen and all utensils

location, room size (one bedroom king), pet friendly with great walking areas, hot breakfast,

the hot breakfast was great to wake up to and so many restaurants and shops was in walking

the continental breakfast was delicious specially the option of egg whites!

the breakfast was great. i loved the swimming pool. the location was great for us.

because of covid, i am sorry i didn't get to use the gym, pool or have normal offered breakfast.

cleanliness, quiet, good breakfast

the continental breakfast was cancelled due to covid-19

morning breakfast space was over crowded one morning we had a group of 4 children unattended by parents

i usually don’t eat a great deal for breakfast, but, it certainly looked fresh and appetizing

the kids enjoyed the complimentary cookies too

do to covid19, protocol for social distancing, breakfast was grab and go

everything was great, we stay there every time we visit our kids in huntersville.

room, comfortable bed, nice variety of food choices at the breakfast bar

the pool was closed- it was a nice night. the beds were to soft no firmness to them

wondering why the pool is not open

friendly and courteous staff. good breakfast selection.

pool and gym closed due to construction

good selection for breakfast, both hot and cold items. staff was friendly and helpful.

breakfast was good location was great

laundry self serve facilities was not allowed to use due to risk of freezing pipes with no other

the location was excellent! breakfast was good! staff were very friendly!

quick and easy check in. love the on-site laundry and breakfast goes until 930!

the breakfast was very nice. the room was clean and comfortable. great experience.

only there one day but the lay out of the breakfast room i think could have had a better organized area and a variety of

if not, then i was allergic to the laundry detergent used to clean the sheets and bedding

no laundry

location was perfect didn't get up for breakfast

didn’t have a lot for breakfast no milk for cerise no juice only coffee and not fresh

breakfast had a great selection, and fresh coffee plus located in a plaza for shopping and dining

pool was nice

breakfast was able to accommodate just about all dietary needs

room was clean and comfortable. breakfast was great. location was good.

pool was clean

everything was great just wish i would have got up for breakfast. lol

don't expect a lot from a hotel breakfast, but the offering on our stay was definitely below par

my kids were really upset and there was nothing else to do at the facility and or to accommodate

i liked the beds, the clean bathroom.and the amazing breakfast.

had to close the pool early thanks to some kids

loved the 2 ladies that prepared breakfast

only thing was the pool was freezing. we stayed in for like 5 minutes it was just too cold

the beds were soooo comfortable and the continental breakfast was amazing!

decided to paint the bottom of the pool green instead of the traditional blue or white

hotel was very clean, breakfast was better than expected.

room was very clean, spacious and had a nice mini kitchen area

enjoyed the layout of the hotel room with kitchen, living room and sleep area

the laundry room is a bit warm but was very appreciated a little expensive

i liked the gym

i didn't like that the pool was closed.

nice to have a mini kitchen with dishes etc

clean, friendly staff, location, fitness room, pool, great breakfast

comfortable place for families. spacious room for 5. excellent gym for a hotel.

breakfast

rooms are huge and love the kitchen area

could use some updating in the rooms. pool could use some tlc and updating also.

the breakfast could've been better. overall, the stay was great!!

the hotel space and the breakfast!

breakfast was excellent, bed and pillows was like a dream came true : )

i breakfast was okay. it could have been better, but it's a hotel not homecooked food.

love the fact that they have free hot breakfast buffet and meals/snacks/drinks in the evening

food was good, nice little bonus of pop corn for the kids and wine for the moms.

that i was accommodated early check in

the free breakfast was very good

also, not having a change machine in the laundry room was an inconvenience

pet fee was reasonable and nice grounds for walking

was clean the staff was amazing the breakfast was awesome and no one bothered us it was just

the gym was very nice

breakfast was both efficient and delicious

breakfast was wonderful with plenty of choices for all dietary needs

room service was closed on saturday

clean and good facilities hot tub gym business center good breakfast

stalled vehicles no parking

did not receive room service

on the website it made mention of room service but not really any once we got there

curtains don't close, and the noises from outside in the parking lot

breakfast was kinda blah-but it was free!

the smell of marijuana in the hallway,by the pool and in the parking lot.

my kids and i stayed for about 2 weeks due to us moving and the staff was not inviting at all

breakfast was good

nice beds pool and front desk is extremely sweet and got me in my room immediately

it was in a good spot and clean, nice fire pit and pool

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

pool was closed for the season which was not disclosed when booking.

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds, quiet, friendly staff

some of the breakfast wasn’t good

nice hot breakfast and seating area

we didn't use the exercise room or the pool, but if this'd been a longer trips we would've done so

friendly staff and great atmosphere the breakfast was great keep up the good work

breakfast was awesome

used the laundry

the pool was a little dirty. it didn't keep me out of it.

more breakfast options.

pool could have been a little cleaner but it was extremely hot and lots of people had been it so it

pool was already closed for the season which we thought was a little early, but no big deal.

also the free shuttle service to nearby shopping mall was a bonus we took advantage of for my mom

it was too short. wish we had time for the gym and pool.

due to covid was not able to get in pool there was a big family already there

the pool was really good

previous gust socks and head bands in head board of bed, beds were made up sloppy when ask for room

24hr gym access; the hotel’s outside doors require room key to get in after hours.

my kids favorite part i’m sure was the pool

breakfast was great

my kids liked the waffles the best

room free breakfast wifi coffee maker in suite friendly staff especially the breakfast lady's bright smile

enough food for breakfast.

the room was very spacious for the price. and the breakfast was decent.

have stated there before love the location and breakfast good value for your money close to concord mall and charlotte

everyone was friendly, and the hot breakfast was a plus.....

traveling with two teenage boys, room was spacious and they loved the breakfast

breakfast was just right. the hotel was very comfortable, and quiet. parking was convenient.

no hassle parking

everything was perfect the room the breakfast was okay the hotel was just nice and beautiful and over exceeded my expectations

the hotel was clean, the staff was friendly and the breakfast was decent.

breakfast was great.all the staffs was amazing.

room was clean, breakfast decent, all was painless

no indoor pool

reason we chose to stay was the pool

pool was closed. no notice of such online or told at check in

pool was closed the entire time

getting to order room service was a bit tricky

liked the unique lobby - it has a small water feature and glass elevators which my kids really enjoyed seeing

we didn t utilize the pool, but it was open

breakfast ends to early, the evening snacks ends to early .

hopefully the restaurant and bar will be able to reopen soon.

just the amount of space i require, with a nice kitchenette

the pool was very nice and we used it several times due to rain or keeping our oldest busy while his

we had a 1 bedroom suite with a kitchenette and utensils

traveling with kids it's nice to be able to cook

enough towels at the pool

was conveniently located; however there were no complimentary snacks for the kids

the bar and little cafe were closed, which isnâ ? ? t their fault, but a bummer.

i like the location it was close to everything the pool and outside fire pit was nice

the pool was really small

the bar didn’t pressure while i was just looking at the menu

have fruit or something besides toast, oatmeal, and bread for breakfast

the breakfast was cereal and/or toast with jam

i didn't get to eat breakfast. i came late.

breakfast was very sparse, not clean around the food counter asked for more oj and what was out was

didn't eat breakfast but turned in my door cards and everything looked clean and nice.

pool beds breakfast and linens we're wonderful

beds were comfortable and the gym was

pleasant friendly staff. good breakfast. clean big comfy rooms

the grab and go breakfast like the hotel was not shabby at all

free breakfast

breakfast was very good and well prepared and staff was friendly and helpful

we liked the overall experience. the spa tub,the breakfast the service.

very nice room and staff. pool, hbo, very good breakfast.

pool was not filledbut maybe weather related.

entry steps into the pool are extremely slick

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

modern rooms and bathrooms, full hot breakfast, friendly staff, best hotel i have stayed in a long

adequate gym

i called before arriving and asked for an early check in and was told i could arrive at 2

good location off highway. clean room. nice gym.

the pool is cleaned daily

early check in was nice so we could rest before our concert

to many kids in. the pool

the meals, the room, the pool, the staff

the snack time for kids was a bonus as well as the adult beverages time

the bed was so comfortable. slept like a baby even my kids said it about the bed.

i loved that it had a bar and restaurant style menu

in room, in hallway,kids run wild, smoking area by valet so my grandson had to breath in smoke while we waited for

no bench in fitness room but that's it lol

my kids were so excited when we walked in the lobby

check in to breakfast to checkout, everything seemed to run smooth and simple

breakfast and dinner offered with happy hour they are followng the covid protocol wonderfully

having providing hot breakfast

was hoping that continental breakfast was included.

the location of the gym was not good

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

the pool was nice and clean the rooms was comfortable and clean i loved

the bar inside and restaurant were nice inside as well

was clean hotel with a nice pool and exercise room

restaurant and bar on premise

didn't like the fact that there was no breakfast served on the weekends

the breakfast selection could have been better.

my family was well rested and enjoyed the breakfast and pool.

breakfast area was neat and provided several options

i could access the gym at 4am

pool was closed.

breakfast was amazing, wifi included, nice clean pool

breakfast was delicious, rooms were clean, air conditioning worked perfectly, bathrooms had plenty

the breakfast was good with a nice selection

nice pool

early check in

breakfast could have been better more options

small gym

though there is no longer the breakfast i really enjoyed my time there and it was very clean and

breakfast was simple, but good

people and kids acting out in the

sabrina, the lady in the breakfast kitchen, was excellent

bed was comfortable. room was clean. breakfast was very good. staff was excellent and so helpful

they said we was loud . i have 4 kids . of course they are lol

the cleanliness and the great breakfast

the gym was not as expected

gym was small and pool was closed during our stay otherwise we had no complaints

spa bath was perfect

they welcomed us and let us know the hours for the pool and breakfast upon our arrival

danielle was able to get us early check in so we could get ready for the concert

the pool closes to early.

pool wasn’t open but think it was to early in the season.

no complimentary breakfast and pool closed

had a great outdoor pool and room was very comfortable.

everything was great. wish there was indoor pool for kids

extremely clean. very friendly staff. hot breakfast. great value

the breakfast was great

half of the light bulbs in the room were missing. the and the pool is out of order

the only problem was the pool was closed

pool was too small

didn't eat breakfast i woke up too late

laundry facilities and vending machines on site

the dining area is also super nice and clean with a wide variety of breakfast items to

spoke to manager sunitha who would not give refund however would refund early check in fee of $20 & $100 hold fee

nice scrambled eggs for breakfast