the hotel is also right beside the interstate so it's very loud when you're in the pool

staff was extremely nice. room was clean and comfortable. breakfast was great!

the breakfast was great

breakfast was very good

very clean and modern. excellent front desk staff and breakfast.

wifi did not work room was not really clean

hotel was perfect -a top run comfort inn -very clean, nice breakfast, well-kept and courteous staff

parking lot was well lit and was able to accommodate our trailer

i thought the only thing that was a little tight was the parking lot.

all the parking

the pool was very nice to relax in

nice features in kitchen of suite. good bed and pullout. shower worked well. two tvs.

fitness room reeks of mold

looking forward to when all covid-19 restrictions are relaxed and guests can serve their own breakfast

the breakfast options were great!

the continental breakfast was really good as well

the staff from the front desk to house cleaning and breakfast area were very hospitable

staff was great. breakfast was excellent and plentiful

the bed was comfortable and the breakfast and coffee were great

even the breakfast room was nicely equipped, nice, good coffee

front desk staff and the bar staff both

section right off pool, couldn’t sit outside

pool water was warm and very comfortable

there was the front desk girl destiny, the bar girl katie and the manager (forgot his name) that were all very professional and made the

microwave in the rooms is terrible when you have kids and they want something quick

the hours for the pool

pool area continues to be a problem

the pet fee was higher than other places we stayed.

pool was cold , sign said spa but no jacuzzi just cold pool kids loved it though

really really need to refinish the pool area and in the pool

the pool was closed

the inside pool needs a little attention, but i was glad they had one

pool was closed the days we visited

the pool was closed.

the heated pool, which was open for use, was very cold.

did not like that the beautiful pool wasn't open

staff, cleanliness, updated look, on site laundry

small room, staff were rude, pool was closed, bar was closed

was cold at the hot bar and the elevators went down so we had to walk all the way down to the pool elevators but everything else was ok

clean room and common areas. pool looked great.

good breakfast , nice room , helpful staff

breakfast was greatt

the continental breakfast was delicious specially the option of egg whites!

like the countertops in the kitchen area not wiped down

breakfast food choices could have had a bit more variety day to day

room was very clean and spacious and we loved the kitchenette

excellent value. my room comes with a kitchen.

also helped getting water & yogurt from the fridge when breakfast was over

kids knocking on my door at like 1 in the morning and people above i could hear their every move,

beds super comfortable, loved the kitchenette, would have liked a bathtub (just a shower in our room), super clean, awesome gym

pool area needed a paint job the doors were all rusty anything that was steel,chairs doors were all

nice & clean. great breakfast and kids enjoyed the pool

location and breakfast

free breakfast ,pool hours , room good size

laundry room was clean with $1

we spent some time at the bar and had a great

breakfast bar was fresh and delicious

room service wasn't available when ppl got back to their rooms after the race around midnight

our room service meal was also enjoyable

onsite bar, pool and fitness center is a plus

to get towels and trash to be put out and also pool had too much bleach it was hurting the kids in the

laundry area was also well kept

were pleasantly surprised by the excellent integration of the kitchen facilities with the hotel amenities

so much so, this is the only place my kids want to stay when we visit

my grand kids loved the pool

the breakfast was great. i loved the swimming pool. the location was great for us.

because of covid, i am sorry i didn't get to use the gym, pool or have normal offered breakfast.

cleanliness, quiet, good breakfast

the continental breakfast was cancelled due to covid-19

morning breakfast space was over crowded one morning we had a group of 4 children unattended by parents

i usually don’t eat a great deal for breakfast, but, it certainly looked fresh and appetizing

the kids enjoyed the complimentary cookies too

do to covid19, protocol for social distancing, breakfast was grab and go

everything was great, we stay there every time we visit our kids in huntersville.

room, comfortable bed, nice variety of food choices at the breakfast bar

the pool was closed- it was a nice night. the beds were to soft no firmness to them

wondering why the pool is not open

friendly and courteous staff. good breakfast selection.

pool and gym closed due to construction

good selection for breakfast, both hot and cold items. staff was friendly and helpful.

breakfast was good location was great

laundry self serve facilities was not allowed to use due to risk of freezing pipes with no other

the location was excellent! breakfast was good! staff were very friendly!

quick and easy check in. love the on-site laundry and breakfast goes until 930!

the breakfast was very nice. the room was clean and comfortable. great experience.

only there one day but the lay out of the breakfast room i think could have had a better organized area and a variety of

if not, then i was allergic to the laundry detergent used to clean the sheets and bedding

no laundry

location was perfect didn't get up for breakfast

didn’t have a lot for breakfast no milk for cerise no juice only coffee and not fresh

breakfast had a great selection, and fresh coffee plus located in a plaza for shopping and dining

pool was nice

breakfast was able to accommodate just about all dietary needs

room was clean and comfortable. breakfast was great. location was good.

pool was clean

everything was great just wish i would have got up for breakfast. lol

don't expect a lot from a hotel breakfast, but the offering on our stay was definitely below par

my kids were really upset and there was nothing else to do at the facility and or to accommodate

i liked the beds, the clean bathroom.and the amazing breakfast.

had to close the pool early thanks to some kids

loved the 2 ladies that prepared breakfast

only thing was the pool was freezing. we stayed in for like 5 minutes it was just too cold

the beds were soooo comfortable and the continental breakfast was amazing!

decided to paint the bottom of the pool green instead of the traditional blue or white

hotel was very clean, breakfast was better than expected.

were clean, very spacious room, curtain divider, working fridge and freezer, comfy kitchenette, tv with live options and netflix

location was great nice hotel, loved the indoor pool and gym area. rooms were spacious.

clean room, nice kitchen area, comfy beds, new bathroom, pet friendly , convenient

room was great location great staff great gym was great

pool wasn't clean.

we couldn’t get any signal on the kids or family networks

was exactly how the pictures looked and the beds were very comfortable and it was breakfast every morning so that’s a plus would definitely stay

i would not let my kids take a bath here

enjoyed the layout of the hotel room with kitchen, living room and sleep area

the laundry room is a bit warm but was very appreciated a little expensive

could use some updating in the rooms. pool could use some tlc and updating also.

the breakfast could've been better. overall, the stay was great!!

the hotel space and the breakfast!

breakfast was excellent, bed and pillows was like a dream came true : )

i breakfast was okay. it could have been better, but it's a hotel not homecooked food.

love the fact that they have free hot breakfast buffet and meals/snacks/drinks in the evening

food was good, nice little bonus of pop corn for the kids and wine for the moms.

that i was accommodated early check in

the free breakfast was very good

also, not having a change machine in the laundry room was an inconvenience

pet fee was reasonable and nice grounds for walking

was clean the staff was amazing the breakfast was awesome and no one bothered us it was just

the gym was very nice

breakfast was both efficient and delicious

breakfast was wonderful with plenty of choices for all dietary needs

room service was closed on saturday

clean and good facilities hot tub gym business center good breakfast

stalled vehicles no parking

did not receive room service

on the website it made mention of room service but not really any once we got there

curtains don't close, and the noises from outside in the parking lot

breakfast was kinda blah-but it was free!

the smell of marijuana in the hallway,by the pool and in the parking lot.

my kids and i stayed for about 2 weeks due to us moving and the staff was not inviting at all

breakfast was good

nice beds pool and front desk is extremely sweet and got me in my room immediately

it was in a good spot and clean, nice fire pit and pool

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

pool was closed for the season which was not disclosed when booking.

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds, quiet, friendly staff

some of the breakfast wasn’t good

nice hot breakfast and seating area

we didn't use the exercise room or the pool, but if this'd been a longer trips we would've done so

friendly staff and great atmosphere the breakfast was great keep up the good work

breakfast was awesome

used the laundry

the pool was a little dirty. it didn't keep me out of it.

more breakfast options.

pool could have been a little cleaner but it was extremely hot and lots of people had been it so it

pool was already closed for the season which we thought was a little early, but no big deal.

easy check in late check out and hot breakfast.

the room i reserved for 2 adults + 2 children; there were not enough sheets and pillows for the kids; the trundle bed was in the way when pulled out, not comfortable or clean (found a used

breakfast was good , but the waffle house was amazing.

room free breakfast wifi coffee maker in suite friendly staff especially the breakfast lady's bright smile

ok breakfast

was disappointed that considering your location, you did not provide shuttle service to and from the airport

location was great. pool was good.

pool room was cold as well as the water

it was too short. wish we had time for the gym and pool.

great a/c and water pressure and concert shuttle

enough food for breakfast.

the room was very spacious for the price. and the breakfast was decent.

have stated there before love the location and breakfast good value for your money close to concord mall and charlotte

everyone was friendly, and the hot breakfast was a plus.....

traveling with two teenage boys, room was spacious and they loved the breakfast

breakfast was just right. the hotel was very comfortable, and quiet. parking was convenient.

no hassle parking

everything was perfect the room the breakfast was okay the hotel was just nice and beautiful and over exceeded my expectations

the hotel was clean, the staff was friendly and the breakfast was decent.

breakfast was great.all the staffs was amazing.

room was clean, breakfast decent, all was painless

no indoor pool

reason we chose to stay was the pool

pool was closed. no notice of such online or told at check in

pool was closed the entire time

getting to order room service was a bit tricky

liked the unique lobby - it has a small water feature and glass elevators which my kids really enjoyed seeing

we didn t utilize the pool, but it was open

breakfast ends to early, the evening snacks ends to early .

hopefully the restaurant and bar will be able to reopen soon.

just the amount of space i require, with a nice kitchenette

the pool was very nice and we used it several times due to rain or keeping our oldest busy while his

we had a 1 bedroom suite with a kitchenette and utensils

traveling with kids it's nice to be able to cook

enough towels at the pool

was conveniently located; however there were no complimentary snacks for the kids

the bar and little cafe were closed, which isnâ ? ? t their fault, but a bummer.

i like the location it was close to everything the pool and outside fire pit was nice

the pool was really small

the bar didn’t pressure while i was just looking at the menu

have fruit or something besides toast, oatmeal, and bread for breakfast

the breakfast was cereal and/or toast with jam

i didn't get to eat breakfast. i came late.

breakfast was very sparse, not clean around the food counter asked for more oj and what was out was

didn't eat breakfast but turned in my door cards and everything looked clean and nice.

pool beds breakfast and linens we're wonderful

beds were comfortable and the gym was

pleasant friendly staff. good breakfast. clean big comfy rooms

the grab and go breakfast like the hotel was not shabby at all

free breakfast

breakfast isn't included and neither is the laundry room

i didn't use the pool, gym or laundry because it was only a one night stay but they were available there

the hotel also has a bar and starbucks, which i didn't use but its great it has those amenities

the staff was great .. very clean facilities and the gym was nice..

adequate gym

also a great pool-my kids loved

everything adults activities from the kids activities

kids love the indoor pool

pool was fun(indoor outdoor connected pool)

the gym exercise equipment is cheap and out dated; needs to be

early check in and female office staff had me sit, when i saw someone else check n w male staff i

in room, in hallway,kids run wild, smoking area by valet so my grandson had to breath in smoke while we waited for

hotel was very clean. staff was friendly. room service was great. definitely worth the money!

my kids were so excited when we walked in the lobby

was relaxing room was clean bed was very comfortable the bar and grill is open now they have a starbucks in the lobby also

just wish it had breakfast

having providing hot breakfast

i like the gym and the pool. i also liked that i could walk out the room from the window.

the kitchen looked like it would’ve been great had they had been open

the balconies could be bigger & the breakfast selection was very minimal

add a hot tub to pool area

love the gym, the pool the bar the room, everything was excellent

the bar inside and restaurant were nice inside as well

pool should be open until midnight as it is part of fitness center and swim at own

exterior pool on the main level looked pretty inviting

sufficient gym

pool small

didn't like the fact that there was no breakfast served on the weekends

pool being outside

breakfast was good also

the pool was a little small, but otherwise the kids had fun.

a roach in our room would have liked pool and gym open but under circumstances with covid it was

room was clean. breakfast bufet was good

they said we was loud . i have 4 kids . of course they are lol

we heard kids jumping and running and laughing until after midnight above us

our room was right next to the laundry room so we heard washers and dryers a good bit

breakfast could have been better more options

early check in

the breakfast was always ready and it was a clean area

guests may also consider included contienental breakfast and a little gym

i loved the gym and everything was clean. laundry prices were great!

we were lucky to get an early check in because we had been travelling all day

laundry equipment needs to be updated

spa bath was perfect

also i did not like that the pool was not open because the design of the pool is an indoor/outdoor

i did use the pool & had to swim with the bugs.

the pool was cloudy.

swimming pool was dirty and filty and should be covered

he offers a superior breakfast, welcoming staff, and everything goes smoothly

just breakfast. but everything is excellent!!

think it should have been cheaper because there was no breakfast, pool or gym and couldn't get access to movie

was able to have a 1 hour late check out

breakfast was a great convenience and it was good

cleanliness, breakfast and location

very clean nicely appointed good breakfast staff easy to deal with

breakfast is not all that, but the refrigerator and microwave in your room more than makes up for

spoke to manager sunitha who would not give refund however would refund early check in fee of $20 & $100 hold fee

breakfast could be 100% better and they need a travel agent rate.

breakfast was better than i expected based on reviews and photos

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

pool was closed but it is understandable due to covid.

i thought that breakfast should have ended at 10:30am.

parking was a bit of an issue pool was very small

breakfast wasn't great

pool was closed.

pool facilities looked adequate but pool was under repair

pool not heated and opened

had a great outdoor pool and room was very comfortable.

gym

the pool closes to early.