pool facilities looked adequate but pool was under repair

breakfast was incredible. best i've ever had at a hotel.

breakfast was good even though i came downstairs late so i was not able to get the hot breakfast

the breakfast was delicious.

hotel offers breakfast starting at 6:00 am

i thought that breakfast should have ended at 10:30am.

nice pool

breakfast was delicious, rooms were clean, air conditioning worked perfectly, bathrooms had plenty

comfortable bed and pillows were comfortable also. breakfast was wonderful

oh and love the pool

the pool was a little cloudy

the breakfast was excellent

i did use the pool & had to swim with the bugs.

entry steps into the pool are extremely slick

just breakfast. but everything is excellent!!

so much chlorine in the pool. to the point my eyes burnt from just sitting pool side.

loved the two room suite and the breakfast buffet

love the amenities-happy hour, breakfast, pool and hot tub

the good, and the pool

the breakfast buffet was excellent.

the gentlemen at the bar that night was kind

snack bar not available

even helped with bags because i had small kids

i was also thinking there was an outdoor pool, but there was only an indoor pool

pool room was out of towels

suit was fully equipped with all kitchen appliances like a regular apartment

great location. 6 mins away from great wolf lodge.. had a kitchen and indoor pool. a++++

just the amount of space i require, with a nice kitchenette

great location. 6 mins away from great wolf lodge.. had a kitchen and indoor pool. a++++

laundry service, fitness center, snacks and drinks available 24/7

that we didn t get to use pool

the hotel was clean, the staff was friendly and the breakfast was decent.

just the 3:00 am pool party.

the property was clean and centrally located. staff was friendly and the breakfast was great.

someone had a pool party in the wee morning hours

maybe need some security in the parking lot

parking was easy to find, the lobby was clean and decorated beautifully

loved the coffee as well as the pizza we ordered from room service

restaurant and bar onsite.

the pool was really good

all in all, excellent!! breakfast staff very caring and helpful with a nice layout.

some of the breakfast wasn’t good

they have the little extras like breakfast items, but at a great value

was 86 degrees and the pool was closed and i went there especially for my special needs son to enjoy the pool ''

only thing i didn't like that was i forgot to pack a bathing suit to go for a swim in the pool.

other than that everything was wonderful and i had a late check out bc i was literally glued to their comfortable beds

n/a need to add gravy to your breakfast menu.

convenient location & good breakfast. our bed was super comfortable!

not enough parking spaces. i could hear traffic noise in my room.

the parking lot was congested. pulling in and out was a challenge.

bed was hard and the room was next to the laundry room, noisy!!

need more towels in the room and water in the gym area.

the breakfast was great, ( real food )

staff, breakfast, pool, comfortable bed, spacious room

gym and breakfast we're closed due to state mandate covid-19 guidelines

the room was very spacious for the price. and the breakfast was decent.

everyone was friendly, and the hot breakfast was a plus.....

breakfast could have been better, key kept not working

have stated there before love the location and breakfast good value for your money close to concord mall and charlotte

overall the breakfast was good with the exception of not being enough biscuits on saturday morning

room free breakfast wifi coffee maker in suite friendly staff especially the breakfast lady's bright smile

my kids favorite part i’m sure was the pool

i told them i would be traveling with my two kids and even booked a room that was said to be big

breakfast was fast, tasty and plentiful though limited. good value!!!

its basic but comfy, has an ok gym and most staff are friendly and helpful

a bit pricey and pool needs cleaning on first day.

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

you have a restaurant on site and you have a gorgeous bar on site also

pool should be open until midnight as it is part of fitness center and swim at own

restaurant and bar on premise

my kids were so excited when we walked in the lobby

breakfast buffet, 24-hour fitness center

i loved everything about your hotel room service staff cleanliness just love the hilton

in room, in hallway,kids run wild, smoking area by valet so my grandson had to breath in smoke while we waited for

room service was great

check in to breakfast to checkout, everything seemed to run smooth and simple

nightly parking fee and fee for a continental breakfast.

the kitchen setup.

the kitchen looked like it would’ve been great had they had been open

only thing that i was a little upset about was they're not being any breakfast anymore

room was close to ice machine, elevator and laundry room

was on 4th fl and kids were running down hallways; cleaning staff a little loud conversating with each other in

the indoor pool area was great and the kids enjoyed it

the gym was not in working order

very friendly/helpful employees, very good free breakfast, dinner, drinks, great location near uncc and metro, frig and microwave in room

pool being outside

i did then when we went to pool we saw maintenance man outside doing nothing

the pool wasn’t open yet. but that’s ok it was clean

good location, nice pool

com had the hotel listed having an indoor pool/spa

the coffee at the breakfast bar was amazing me and my friend both commented how delicious it was and fresh

of food at the breakfast was excellent

good location off highway. clean room. nice gym.

the food options and bar area offered plenty of choices

the staff was excellent! breakfast was good and the beds were very comfortable.

didn't appreciate the pool not being ready

i loved the gym and everything was clean. laundry prices were great!

breakfast was good

the pool was closed.

we enjoyed the spa water and freshly baked cookies in the lobby

breakfast area was crowded with 6 people in there

breakfast was simple, but good

small gym

also the gym

and it's one of the very few hotels that still has breakfast

breakfast was great

beds were comfortable and the gym was

the grab and go breakfast like the hotel was not shabby at all

the rooms were nicely remodeled and staff was personable breakfast was good

free breakfast

think it should have been cheaper because there was no breakfast, pool or gym and couldn't get access to movie

the room was very clean! the pool was nice and there was lots of parking. beds were comfy too.

you wanted to go was a bit of a pain due to being hemmed in by one-way streets and while the breakfast was nice they ran out of yogurt and would not restart to the following day so no

gym needs new equipment

think the price should have been cheaper because there was no breakfast, pool or gym

didn’t like the kids screaming and running up and down the hallway at 1 in the morning

room, nice hot breakfast, and friendly staff

friendly check in staff. nice hot breakfast! clean rooms. great gym. would stay again!

the cleanliness and the great breakfast

sounded like either elephants or a gymnastics team

convenient location. clean and nice fitness center

fantastic breakfast

staff, breakfast,and location

staff location and breakfast

staff was very friendly. allowed late check out as well.

breakfast is not all that, but the refrigerator and microwave in your room more than makes up for

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

laundry facilities and vending machines on site

i was approached in the laundry/vending area by a man asking if i wanted some

the friendliness of staff great location breakfast.

the continental breakfast wasn't allowed to bring back food to my wife in the room

breakfast: delicious omelette with cheese, cereal, pastries, yogurt and other good food available

staff were nice, but couldn't commit to an early check in

breakfast was a breakfast sandwich i’m sure due to covid

the breakfast was great

great location. loved the pool

pool area was basically right in the parking lot with no privacy

breakfast options greater than would’ve expected including sausage , eggs and waffles

pool wasnt open yet. wasnt the motel or the staffs fault. inspections, ya know.

i don't like having to login for wifi so often and we really would have liked to use the pool!

the size of the pool area / gym could be bigger

the bar closed early for a weekend visit.

breakfast was great lobby bar was super

did not receive room service

comfy bed, good gym, close to other amenities. friendly and helpful staff.

customer focused. great breakfast. great staff.

the staff was very pleasant and the breakfast was good the bacon was my favorite

i breakfast was okay. it could have been better, but it's a hotel not homecooked food.

breakfast was excellent, bed and pillows was like a dream came true : )

breakfast and the bed was firm and comfortable

the breakfast was wonderful

there were a couple of men at the pool that were drinking and made me and a couple of girl cousins feel uncomfortable with their

was exactly how the pictures looked and the beds were very comfortable and it was breakfast every morning so that’s a plus would definitely stay

my kids enjoyed the quite. the breakfast was also good.

i would not let my kids take a bath here

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds, quiet, friendly staff

it was in a good spot and clean, nice fire pit and pool

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

i love the facility, the room and the pool

weekend to come the weather wasn’t what i thought it would be i really wanted to get in the pool

comfortable place for families. spacious room for 5. excellent gym for a hotel.

wish that the room that the pool was in was a little bit warmer

stain on carpet and water pressure for the sink and kitchen was low but overall a great experience and stay

this is new hotel. everything was like new. nice kitchen and a very large suite. will be back.

we had fun in the indoor pool

also the lady that worked in the breakfast area on sunday morning was rude in my eyes

new hotel, good pool

breakfast was really nice and the pancake machine was a great hit for the kids

the pool was smaller than i had hoped.

due to covid the gym and pool was closed

i basically had to conduct my own room service and clean the entire room with my own cleaning supplies to spend the night since i

water pressure in sink very low. loud kids running up and down the hall

curtains don't close, and the noises from outside in the parking lot

my kids and i stayed for about 2 weeks due to us moving and the staff was not inviting at all

it s close to a mall, and some local gym which is nice

pool closed on sunday, kids couldn’t swim

the children enjoyed the pool.

cold breakfast. pool closed.

friendly staff, clean pool,

kids were also very disappointed with the pool

that i was accommodated early check in

friendly, great breakfast and dinners included, speedy wifi, fun indoor/outdoor pool

food was good, nice little bonus of pop corn for the kids and wine for the moms.

the gym is small but you're able to get a full workout

the pool could have been warmer.

cleanliness, quiet, good breakfast

my sons loved the fact that the pool was open until 11 pm

the breakfast was a nice change!!

the pool, krueger coffee maker in room, 2 queen beds, extra towels, seating area in room

morning breakfast space was over crowded one morning we had a group of 4 children unattended by parents

breakfast was tasty and filling

service was great, kitchen staff was extremely helpful, i believe her name was brandy

the kitchen help did bring out more, but some folks seemed a little upset

the pool was closed which really disappointed my kids.

i wanted to use the gym but it was closed

everything was great, we stay there every time we visit our kids in huntersville.

i loved how spacious the room was. the breakfast was quick and easy to eat and go.

greeting on our tv were extra little touches that put this hotel over the top, especially for our kids

great staff. clean. breakfast was outstanding. location next to novant hospital was ideal for us

sure do miss the hot breakfast out in the lounge

breakfast was really good, clean room super nice staff, yes we would stay again!

pool size

breakfast was good and had a nice selection

the breakfast

the lobby, breakfast area, and room were very clean

breakfast was very sparse, not clean around the food counter asked for more oj and what was out was

didn't eat breakfast but turned in my door cards and everything looked clean and nice.

breakfast bar

i didn't get to eat breakfast. i came late.

pool was closed for renovations, the coffee was horrible, breakfast was average, the place had a lot of cosmetic damages but mainly just effected the

exhorbitant pet fee

breakfast was good the location was perfect for everything that was needed

clean room, awesome breakfast with many options, great location and exceptional customer service throughout the hotel

clean, very large suite. comfortable beds, nice boxed breakfast.

and the breakfast room was pretty

pet friendly, indoor pool, great price, good breakfast, and love the flavored water machine!

it is the first pet friendly hotel we have stayed in that doesn't smell of dogs and have pet hair in the room

pool was cold , sign said spa but no jacuzzi just cold pool kids loved it though

had some gym equipment but very small space

pet friendly, indoor pool, great price, good breakfast, and love the flavored water machine!

breakfast was good, staff was friendly and helpful, place was very clean and up to date.

the front desk staff and the breakfast staff are extremely friendly and accommodating

staff was great. breakfast was excellent and plentiful

the continental breakfast was really good as well

was nice and open, big and clean beds were comfortable breakfast was good location was good staff were

staff, cleanliness, updated look, on site laundry

pool/spa closed...which the customer should be made aware of

was cold at the hot bar and the elevators went down so we had to walk all the way down to the pool elevators but everything else was ok

clean room and common areas. pool looked great.

did not like that the beautiful pool wasn't open

my only concern was that the pool was closed.

the pool was closed

com we were told the pool was open breakfast would be served the restaurant was available and the bar was open

the pool was closed.

the older gentleman who worked the bar area he was very sweet to everyone

the bed was very comfortable. breakfast was more then i expected. staff was very nice!!

nice selection of breakfast food & beverages. fresh!

the morning breakfast was delicious, and the hotel in located in an area with eateries, a movie theater, a mall

doug was the best and breakfast was amazing! staff are the best. thanks for a great stay.

and updated rooms and a great breakfast

there were no towels in the pool

the pool was very nice and the rooms were updated and comfortable

great breakfast. liked the foot stool with arm chair

no pool

the front desk staff was very accommodating with getting me an early check in

breakfast was great

my youngest son loved the pool, my eldest son loved the fitness room

amazing staff! the pool/weight room and put put golf.

all of it not a problem with anything all great and ud83dudc4d room was nice and had kitchen ud83dudc98 it

pool was strong

breakfast fell short

the bed was very comfortable. it was so comfortable that i overslept and missed breakfast.

complimentary breakfast was below par

breakfast did not have

cereal selection for breakfast could have been better

the hot breakfast was great to wake up to and so many restaurants and shops was in walking

good breakfast , nice room , helpful staff

location, room size (one bedroom king), pet friendly with great walking areas, hot breakfast,

the continental breakfast was delicious specially the option of egg whites!

it was only for one night, i wiped down everything in both rooms, living room, and definitely the kitchen

the warm and freindly staff, the clean room, comfy bed, big towels and delicious breakfast.

to downtown venue, easy to get to and breakfast was good

my kids loved the indoor pool

when i got there my kids and i were kicked out of the pool because they stated it was closed due to coronavirus

great & good choices for cold breakfast, only question is why charlotte area doesn’t have hot breakfast