been before so new what to expect, ample parking, convenient location,comfortable room, good food, polite and friendly staff

staff very friendly bed comfy breakfast very good and plenty.

breakfast was amazing

we checked in the day before we were asked to choose what we wanted for breakfast and the time we would like it served

food and bar was very good

the phone connection and wifi was very patchy

great breakfast

no room service during covid, although plenty of towels/toiletries/tea/coffee provided in the room

wifi in room need wifi for tv channels so we couldn't put the tv on

staff friendly and helpful, breakfast delicious

wifi not brilliant but could live without it anyway.

food/room service, say till midnight, would have been really helpful

easy, secure parking

the restaurant in the evening at breakfast service team where great

small room. expensive bar drinks.

lunch and evening restaurant meals had plenty of options but there was no option of a bar snack if you were only peckish in the evening

the air extractor from the kitchen blew straight onto the residents patio.

the house was very well furnished, everything looks new, well stocked kitchen, tv in the living area and bedroom, upstairs bedroom and toilets with great shower bath,

the breakfast was excellent and meals in the bar just what wanted

half the room in darkness, weird kitchen light

shower in the room which didn't have the best water pressure and there was some noise from the bar downstairs, but that's to be expected when you stay at a pub

friendly staff, nice room, good food, nice bar with a pool table.

clean everywhere , good size twin room , nice bar restaurant beer garden , good food and superb breakfast, friendly staff , just can’t fault

but mine was very watery and without the thick gravy would've been a disaster although there was barely enough - a tiny jug and only half full

good food nice beds fantastic breakfast

reception and bar open 24/7 is a huge help

swimming pool would have been lovely, but the spa was very nice, and everything about the hotel was lovely,

i particularly liked the bar with the pool table that was set slightly back from the hotel giving an extra option rather than just the

there was no pool and they charged you £10 extra to use the facility, the gym was really poor; very small, freezing cold

i loved the bar and drawing room areas where you could relax and enjoy the view

extremely busy with a big event, and i appeared to be the only guest not attending the event, the bar staff made sure i was not neglected, and my meal arrived in a timely fashion, and i was offered

and a young man from the waiters and bar persons needs to be recognised for his customer service

very speedy room service

good selection of drinks in the bar afternoon tea available good parking

terrific bar with an excellent choice of beer, the breakfast was superb, the room was very clean and very

the bar downstairs has a lovely atmosphere and staff all very friendly

the bar and service staff were great and the roast pork bun was so filling

well designed. comfy bed. excellent staff. bar food and breakfast first class

the bar was very comfortable

lovely rooms associated with the cool bar and restaurant but with independent access

queues to bar but it s not down to staff it s the size of the bar

wifi not working alot of the time

excellent breakfast good choice of bar drinks very friendly staff

centre of shrewsbury, good food & good selection of ales @ bar staff were really friendly would definitely stay

the restaurant downstairs in the bar was just excellent

noise from adjacent bar and distance from car park to hitel

a terrific bar area

real ale choices in the bar area

location is very central for shopping and cafes the hotel breakfast is beautifully presented and a very good choice of cereals fresh fruits yogurts and

anything major that i didn't like, i think the only issue for me was the choice of drinks in the bar which overall wasn't bad but they didn't have my choice of drink available

wifi code could have been better advertised -there was just one notice on reception as far as i

no longer able to purchase drinks late at night, even for room service.

room service

great history & late check out given.

free wifi was good and it

location is excellent and parking available albeit limited

wifi was weak in hotel room but fine in communal lounge area.

on our first night we sat downstairs in the bar and it was lovely and peaceful we have already booked to come back in

bar was closed before the stated time. wifi strength was poor on top floor.

and i slept like a logg and fab shower and the breakfast was so so tasty, loved the cosy bar they have

uniquely quaint building, all the staff were happy and friendly except the monday morning in the breakfast room

i had plans so didn't use the bar and other facilities, lovely outside space i need to explore next time

breakfast, and helpful and smiling staff, room service was good - alas, the restaurant was full

good wifi

we liked everything from accommodation , staff , breakfast and great location with parking .

t i got the last space) and wifi didn't reach my room

limited parking

least not with enough signal for my phone or laptop to be able to

free wifi

excellent meet and greet from the bar member who gave me all the information i needed

bar area and restaurant was fantastic

stylish restaurant and bar areas and a delightful grassed area behind the hotel with seating

very comfortable room, spotlessly clean . great bar . good location. super helpful staff

i felt for 90.00 the breakfast could of been included

the decor and comfort in the bar and dining areas were spot on

the location, room, spa bath, food, friendless of staff and the log fire!

afternoon tea, restaurant food was yummy and spa bath was a great experience

matched them in every way, locally sourced suppliers - absolutely divine almost forgot about the bar which is well stock with delicious wines - i just wish it was closer to home so i could sample

spa bath was brilliant

parking was rather full

i really liked the bar and restaurant area

no late check out option

large clean room and comfy bed good breakfast free late check out

we liked the free onsite parking

bit better veggie options on menu and quorn sausages for breakfast would be good.

found out my liking for mermaids and gave me some bar coasters

wifi useless kept disconnecting bathroom tiles / grout need deep clean

views, free wifi, location perfect

breakfast was excellent and the evening meal

breakfast sounded lovely but ours came out a little cold, the toast was late, no bowls or juice and

the staff were super friendly and there s plenty of parking

sockets all had 2 usb connections, wifi was great

ample parking on site

room service late with breakfast

wifi available in my room which was in the stable wing

room service should provide.

supposedly a deluxe suite= normal sized bedroom with four poster bed & 2 chairs, bathroom has a spa bath which has been there a long time, all the jet outlets were filthy, black mould on tiles

no problem parking and the location is rural but in 10 minutes you're in central shrewsbury

couldn't eat in the restaurant and there was no room service for the 4 nights we were there

directions to appropriate parking areas was a little confusing.

plenty of car parking

swimming for kids after 4 we had booked a room with a view but there wasn t one

spa and pool were excellent

amazing stay feel very rested loved the spa, gym and restaurant /bar

spa and pool were excellent

nice to have a bar in a hotel of this size

this time we ordered room service and the food was exceptional as was breakfast

well trained staff, great food, lovelly rooms ample parking

plenty of safe off-road parking

only niggles were the wifi signal wasn't very good, and as i was working from our room this was a bit of an issue

warm comfy and plenty of parking

clean tidy and a big bed. parking wa easy

no food on sundays in restaurants but the golf bar a few hundred meters away did lovely snacks so that was grand

overlooking golf course

the wifi is very poor.