the chlorine was too strong in the pool so it was closed

i miss the free breakfast but not a deal breaker.

no breakfast included lo

no breakfast because the holiday was christmas.

the starbucks coffee bar that was advertised was closed on a sunday morning

clean room, friendly staff, great breakfast

breakfast is the only thing i didn’t like

pool was not open price was not worth what

breakfast was very good

pool small, but was closed due to covid.

the pool was closed for construction/remodeling. just a little disappointed by not too much.

from the restaurant to the fitness facility and pool was great

location and the bar restaurant on site is really nice!

several rooms used room service dishes on hallway floor - both at checkin and in morning

pool was very dirty and towel bin was full so towels laying all over

it was very clean and comfortable the staff was very nice and i love the pool

pool and jacuzzi were tops

the pool is down. wish we knew when we booked. the kids wanted to swim.

the pool and hot tub were closed

there is a laundry facility on site that i used, it was very clean

the room was spacious and had a full kitchen! loved it.

i loved that they had a peloton in the fitness center

breakfast was great. room was very nice. bed very comfy

the breakfast had a great and delicious variety

breakfast choices were great

location bar food great people

breakfast was good

no free breakfast option.

we loved the indoor pool and jacuzzi

no comp tickets for breakfast so it was an unexpected out of pocket expense.

continental breakfast was not much of a breakfast

breakfast was very good people were very nice cheerful, we enjoyed the stay.

the breakfast area is taken care of and decent selections

to have the pool and hot tub

location was great. i didn t eat the breakfast i never woke up on time to do so.

teenagers had such a great time in pool

very clean staff was excellent breakfast was wonderful

clean room, attentive staff, good breakfast.

having accessibility to the pool and breakfast in the morning was also very convenient

the pool and breakfast was a more welcoming surprise as well; i loved being able to make my own waffles

i enjoyed the breakfast, had a good variety and excellent coffee.

i love their heated pool which was indoors and also runs into the one outdoors

breakfast buffet had a good variety of items

breakfast basic

the continental breakfast was good and the staff was always very nice!

didn't have breakfast

clean location breakfast

great staff. good breakfast.

people drinking beer at the pool.

clean hotel. breakfast. friendly and helpful staff. pool open.

laundry and vending available

super clean and good breakfast and very nice staff

that they had a sink in the breakfast area and coffee inside the area also

the gym and pool were amazing, i always look for a hot tub

nice pool and hot tub

breakfast could have been more variety

breakfast was good the place was great. good employees. they made sure u were satisfied....

breakfast was good

i wish there wasn’t so much chlorine in the pool

small bar in the lobby

pool, breakfast

the staff , cleanliness pool and my room ooooooo weeee i loved the room

use of the fitness room and pool was strange to me having to get a key to open both from the front

location was great, 10 minutes to cuw, pool was awesome and fitness center was nice.

room was cozy. beds were comfy. pool, hottub and free breakfast were nice.

bed was comfortable sheets and all smelled clean and were clean, staff was very friendly fitness room was well kept and machines were operational

the pool was great

good breakfast room

rooms are nice. location, pool, free breakfast.

digital key, hot breakfast, clean rooms, very nice decor.

it wasn’t breakfast it was close down

would have liked a little more protein available for breakfast

the spa tub & bed was great!

that the pool was closed

the rooms were clean free continental breakfast

they sat at the bar and talked the whole time, never getting anything for the guests or checking on the buffet

we only had breakfast there, which was amazing chef was fast getting food out looked good and tasted great

better fitness center

we enjoyed having a nightcap in the bar when we got back in the evening

from the café is excellent and the bar service is friendly and quick

the pool area was perfect for what my kids needed

what they put in the breakfast bag

the pool was closed.

breakfast hrs felt a bit rushed for late risers

they had a nice indoor pool and a great workout room, too

there is a bar in the lobby & a steakhouse on the property, attached to the hotel

there was room service, if you wanted to go that route, but no bar or restaurant to visit

the food, the bar, the gym, the room, the staff, and the hotel really were excellent

room & bar were quite pleasant

breakfasts or dinner it’s doesn’t matter ,amazing bar also

also no toilet plungers readily available, you'll have to pack up & move rooms if room service left for the day

good breakfast, nice staff at the kitchen, she was very pleasant and helpful

breakfast and comfortable bed

kitchen lady was very rude to us even using inappropriate words towards our kids.

complimentary breakfast exceeded our expectations

breakfast was great with so many choices

breakfast was delicious

and the breakfast is awesome

breakfast was really good and the pool and hot tub were also very relaxing

breakfast was exceptional

the pool was cold. the eggs were weird.

nice indoor pool and workout center

happy hour m-w in the evening and breakfast in the

clean, free breakfast, home-like feel

liked the kitchenette and the walk in shower

the bar on weekday evenings to invite friends to visit

breakfast was was a breakfast sandwich, cereal, yogurt, bagels etc, all staff greeted us with a

main lobby bar area was extremely noisy until past midnight and then was busy and early for breakfast

fitness room was very nice with new machines

crowded breakfast area. could be redesigned a bit to feel less tight.

the kitchenette and the extra room with the ironing board need to be gone

and it took the afternoon shuttle along time to come get

is unfortunately a laundry list: - stains that look like blood in the bed

the breakfast was very good too and the shuttle bus was a good surprise for me, because i did not know that the hotel had this service for

dirty laundry in hallways,

proximity to the golf course

loved that you could choose your breakfast

a bit of an orientation about parking, getting in and out after hours and lastly choosing your breakfast and time to eat

breakfast was fabulous and owners were extremely generous and hospitable

very good hosts. the house is amazing and so was breakfast!

breakfast was fabulous, offering a delicious and varied spread

jackson bar and restaurant has great food

our room even had a small kitchenette so we got kringles and skipped the breakfast other than the coffee and juice

bar closed too earlier & no room service available for alcohol after 8 on a sunday evening!

to enjoy a glass of mimosa each day without getting out of my pjs or spending a small fortune on room service

were excited that the attached restaurant and bar were open again

the breakfast was excellent. the front desk girls was very friendly and helpful.

with the family and kids for one night

breakfast crew was very friendly

at our last stay, some green apples had been left out from breakfast and it was the perfect late night snack

from the valet to check in at desk to bartender

tired after doing orientation with my daughter @mu, i called the front desk to see if there was room service

near marquette; lots of noisy college kids staying at hotel.

by the rave / eagle club venue , staff was friendly , spacious , unique , non judgmental, room service was fast efficient friendly 10/10 would stay again if in the area for another

was happier with sunday morning room service breakfast than what i received on saturday morning

the hotel is beautiful it has really nice rooms. the room service was awesome.

i like the bar and cafe at the company hotel across the street

the breakfast was adequate.

fitness center could have a bit more equipment

the property was clean and the stuff was very polite and the breakfast was excellent.

great location, friendly staff, nice fitness room, clean comfortable room and a good breakfast.

they had a pool table in the hallway, staff was great, location had restaurants and pubs near by

the gym was fine

wish they had disney channel for kids

pool was a little cold

that i was not told about valate parking. too much corlean in the pool

great place, clean, very friendly staff, snack breakfast, very good wifi

unfortunately was not there enough time to use fitness room or pool

they do not offer a free breakfast but that is ok with us

the cleanliness the staff it's outstanding pool area could use some attention

would have wanted a breakfast option.

the gym was updated and nice.

breakfast buffet was not open but we were given vouchers for a medium coffee breakfast and sandwich

breakfast is amazing and the hotel is in a perfect location for things to do in walking distance

room service food was pretty good

it was clean with and easy check in and great staff. i liked having a bar and starbucks on site.

room service options were very limited

the room service button didn't work, and then they just didn't bring my order up and i was late for

the bar is busy at night

loved the location, room service, the art in the lobby

room was above the bar so it was quite loud

beautiful location right on the heart of downtown. the free breakfast was super good!!

fitness room's tv worked but the color was bad

good location. good breakfast and walking distance to restaurants, parks etc.

very quiet - seemed almost empty. fitness center was better than expected

staff and good location (walkable to riverside theater and amtrak) rooms quiet nice fitness center (but could benefit from lower lighting and some

the staff, especially the restaurant and bar staff were exceptional!

messed up our room service order, never put the order in

the bar had local brews and the bar tenders were fantastic

also ordered room service phone lines are never answered after several minutes finally got someone ordered the

the restaurant in the hotel closed early, and the breakfast options for room service were really limited and overpriced so we opted to check out early and hit the road

found the gym adequate and clean

locationroom qualitylobby bar areavalue of price given the quality of the experience

fast room service meals and connecting parking structure

room service was accommodating to my garlic allergy and i really appreciated it

hear people talking on the phone in the adjacent rooms and could hear room service knocking at others doors early in the morning

customer service, cleanliness and room service

in many ways feels like it has been exactly the same for 100 years: large bedroom, fully equipped kitchen with dining area, small office and equally small bathroom

the bar serves top notch beverages

there is a restaurant and bar on property that were worth visiting

the restaurant and bar were perfect - our one dinner there superb, as was the service

were staying at the hotel for a wedding with a group of friends- the fact that the hair salon/spa was in the building and that there's a good restaurant attached for all of us to gather

kitchen, laundry, location, restaurant

also, access to laundry was a nice perk

the porter kitchen manager gave us a great trip on getting around and places to see

room was super cute and had a full mini kitchen, ice cube trays in the freezer and everything!!

for long stays i need a laundry, so i used the laundry here several times

could not access fitness room with our room key

it wouldvbe nice if the pool was full sized.

parking lot was not well salted after heavy snow fall. tricky to walk on ice.

pool and hot tub made it hard to enjoy

not being able to get wifi.

and last time staying there … the room wasn’t cleaned right didn’t get any sleep do to kids running up and down the halls …

we both enjoyed the bar and coffee area

dirty microwave and laundry area

the room itself, and the fitness center

spouse enjoyed the pools and fitness center while i was in training

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast, almost nothing when l go downstairs, and they don't want to bring to more eggs, l will

variety available for breakfast

delightful room. great view. delicious breakfast. excellent service.

staff were super friendly. breakfast included in the stay was awesome! room was nice.

fitness center needs a bike or 2 .

we had a small wait when we checked in, the front desk lady offered a free snack for our kids while we waited

pillows, don't recommend white bedding, there were lots of kids there that weekend including our own

fantastic selection of well prepared breakfast and snack foods.

the staff was all very friendly and the family enjoyed the clean pool

we missed the time in the pool and the breakfast

the ladies at breakfast were the best!

pool for my kids to swim

not a huge issue but the pool tiles were a little dirty. besides that..amazing.

the ceiling lights over the wet bar stopped working the first night

bathroom was out of body wash, someone else’s bar of used soap was left in the shower

all facilities were open and functional, gym and pool/hot tub were great

kids were a little out of control at dinner

pool hours little longer and didnt like some of guests was getting little carried away in pool area

includes laundry and gym which was really nice

a happy hour & dinner buffet, as well as breakfast bar were included in the stay

the room was large and included a small kitchen area

on-site gym and laundry facilities were great, as was the breakfast buffet

seating area for breakfast is a bit small and fills up quickly so get down there early

the staff was amazing &?very helpful! great room & very good breakfast!

on-site gym and laundry facilities were great, as was the breakfast buffet

seemed to gravitate towards him when they were tired and and the parents were in the bar, and the kids were by me

beautiful through and through. excellent facilities with a well stocked gym and pool.

gym equipment had food on it

my kids got the breakfast and one liked it and one did not

room service food was kinda bland.

noisy hotel - we could hear our neighbors (large family with kids) regularly through the walls

the staff was friendly, the hotel clean, the pool was warm and the bed was comfortable

the access to doing laundry was a nice extra!

they enjoyed the pool

troy and jacob at front desk were exceptional and emily in the bar was superb and friendly!

room service

laundry machines

r that price, should have been glass)-no liners in bathroom wastebasket-gym could have been better-

we arrived at check-in with a request of late check out due to having an online interview the following day (it had not been part of the

the bar was a good place to watch the masters and have some beers

maybe hash browns for breakfast

breakfast was varied and some good, healthy options. we were very pleased!

i wish i would have remembered names, but the lady at the hotel bar was outstanding

well maintained, pet friendly, location, laundry, friendly and helpful staff.

proximity to venue, breakfast, room was beautiful

bed was fantastic! coffee bar amazing! public spaces gorgeous!

met a few great people in the kitchen

i was expecting gym to be more than functional, there is no leg workout machine, pull up bars or smith machine

kitchen, lounge area for each individual floor refrigerator space for each room safety

the shared kitchen and lounge areas were an extra bonus, and would be especially fun for a group booking the

breakfast has waffles, bacon/sausage, oatmeal ect

the breakfast was pretty much what you would expect from a hotel breakfast, nothing special

the staff was very helpful and the complimentary happy hour and breakfast were a nice bonus

nice to have a little kitchen, but we didn’t use it

all of the supplies you might need to make a meal were supplied in the kitchen area

the bar and bartender were equally amazing

the staff in the bar were really great as was the restaurant and the food was amazing

no pet fee.

they had an amazing gym!!! great bar too.

didn’t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place to eat

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming pool which i didn't use)

poor breakfast compared to the other 4 hotels nearby

the pool was perfect for our kids

the large rooms are great, very comfortable. the breakfast bar was also fabulous!

loved thw room full kitchen and the updates

pool atrium is very nice. workout room nice. staff very nice. location convenient.

wish the jacuzzi was open along with the pool

was so cold out by the pool that i didn't even go out there i really wanted to use the pool and hot tub it was like they

the rooms right outside the pool area. was woken up to kids swimming and screaming at 8am

gym was dirty and was never cleaned the whole time we were there

the bar a community area was great.

hotel with a generous happy hour and free breakfast

allowed early check in

we especially liked the pool and hot tub

breakfast, pool, size of rooms, location.

had a living room area and full kitchen which was excellent

rooftop bar was beautiful and cozy

we went to the hotel for a 1 day vacation from our dogs & kids

it was clean. there was a bar and there was food onsite. there was also a nice lobby.

we also really enjoyed the upstairs rooftop bar area and fresh cold water in the lobby

bar staff was kind of rude

nice rooms. great pool. kids loved the pool. everything clean in the whole hotel.

location was great! having a bar and restaurant attached was a nice feature.

kids loved to swim. breakfast was great.

great loacation. good breakfast. clean rooms. nice pool and hot tub.

also only had 1small bar of soap for sink and shower

similarly no prices for room service or on demand tv

kind of the new norm with hotels, but the fact that daily room services aren t provided unless you ask for it is unacceptable in my opinion

the food at the bar was good

the mini bar and snacks in the room were really nice, too

the room service was mediocre for the high prices charged for it

the free breakfast was good plenty of variety for everyone in our

complimentary breakfast was amazing

great sort bed , slept well, loved the coffee, didn't go to breakfast

plenty of options for free breakfast

the breakfast was good and bathroom clean and the people there working were friendly