the staff , cleanliness pool and my room ooooooo weeee i loved the room

terrible fitness center

use of the fitness room and pool was strange to me having to get a key to open both from the front

the pool and hot tub were fantastic

pool, breakfast

we loved the pool staying open til midnight

the pool was great

digital key, hot breakfast, clean rooms, very nice decor.

staff and hot breakfast

pool was nice but it could have been a bit brighter or something

proximity to the golf course

great view from our room. nice temp of the pool. entire place was very clean.

i like the layout of our room and the bathroom i also liked the pool and hot tub.

thank you for having laundry facilities

not aware that the hotel restaurant, bar and pool would not be available due to construction

pool was open which was nice

in our late seventies, and we both admitted that it would have been helpful to have had a grab bar in the shower, as there was nothing to hold onto in the event of a problem

a large room and spa were great

it's not your typical hotel, it has a bed & breakfast feel, no front desk, you enter and the stairs lead to pleasing bedrooms

a guest lounge well stocked with snacks and pastries as well as quick to prepare breakfast items

the service @ the bar downstairs was great and the lounge was very nice as well

breakfast is good. pool was always clean and enjoyable.

the pool and hot tub were a little dirty.

questionable covid no fitness center, game room, or breakfast other than a random bag of food items

our stay was great, breakfast fantastic, our room was spacious,

clean spacious room, nice pool, very good breakfast each morning and very friendly staff

i enjoyed the breakfast, had a good variety and excellent coffee.

clean, eggs were good, pool warm.

the continental breakfast was good and the staff was always very nice!

pool never opens on time and i would like to take a swim at 7a

and quiet tucked away location, indoor/outdoor pool, continental breakfast, friendly and helpful staff, comfortable beds/rooms, secure

complaint is bagels an english muffins extremely hard and pool still not open other than that this is my go to place for swim meets

location & breakfast

filtered my search to find a place with pool for the kids

clean, great beds and furnishings. amazing hot breakfast and dining area.

location, nice, easy breakfast

definitely the best breakfast i had at any hotel

the pool was warm.

location bar food great people

the food in the bar restaurant wasn't very good

tub a bit slippery but hand bar is helpful

would have loved breakfast included

no breakfast included lo

very high - had to crawl in; narrow hallways - blocked when two cleaning carts aside each other; pool is extremely small, no real swimming

pool and fitness area were rather modest in size but sufficient

no free breakfast

the housekeeping woman said good morning to us and the woman on monday that cleaned up the breakfast area

and the breakfast is awesome

liked the indoor pool

breakfast was really good and the pool and hot tub were also very relaxing

the friendliness of the staff was exceptional. love the pool and hot tub. well kept.

the breakfast was absolutely amazing

the room was clean! breakfast was very good. employees were nice

had a room with a spa tub in it, and i would request that anti-slip stuff be put in for safety or a grab bar to get

and breakfast were the best i have ever stayed in everything was great

people drinking beer at the pool.

my daughter ans i enjoyed the pool all to ourselves before showering and watching youtube then going to sleep

beautiful building and rooms. nice pool area

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the pool was closed for construction/remodeling. just a little disappointed by not too much.

nice quiet clean room, friendly staff, attached bar is always a nice perk.

there breakfast was really good. it was very clean. stuff was super nice

nice breakfast, nice room.

rate includes, microwave, refrigerator, breakfast, pool, fitness

fitness and pool opened at 7 am--too late to use in mornings before conference.

pool was great

breakfast was great. room was very nice. bed very comfy

i loved that they had a peloton in the fitness center

the room was spacious and had a full kitchen! loved it.

pool was on the small side and no hot tub

fitness center did not have any matts

plenty of parking around the building

good food an swining pool very clean it be nice if the had like a pool slide for the pool an more chair an also we can

short on pool towels. no biggy

access to parking lot

excellent breakfast, the pool and whirlpool are an added bonus along with premium channels on tv

it was very clean and comfortable the staff was very nice and i love the pool

i wished i read that they had a pool and i would’ve brought my swimming suit

was very upscale&elegant comfy cozy whirl pool was exquisite atmosphere home like staff pleasant courteous polite very

the beds was so soft i love the pool and bar area ud83dude04

the towel bar fell off the wall

beds and pillows, wonderful hot breakfast, clean place with working pool and hot tub

the pool and breakfast was a more welcoming surprise as well; i loved being able to make my own waffles

the location was great and the staff was very friendly. the breakfast was also very good.

pool/hot tub not open until after 900 am.

having accessibility to the pool and breakfast in the morning was also very convenient

breakfast, room, hot tub, pool

the pool and jacuzzi in our suite. the bed was super comfy, and the staff were excellent!

photos; i thought i was gonna be a bit bigger to fit me and my partner but we ended up using the pool

some of the lights were burnt out and the spa bath the handle wasn’t working to fill the tub

the pool wasn’t open yet ! understand it was under construction!

could have had a small table and chairs in kitchenette area.

for the breakfast, pool, clean rooms

the room was clean and comfortable. the kitchen was very nice too. the beds were excellent!

pool heater was broken.

comfortable well planned room with basically a full kitchen, nice modern decor, good continental breakfast

pool was larger than most and hot tub a pleasure

the breakfast offerings were varied and tasty

hot tub & pool was great

we loved the breakfast! especially the nutrition cookies!

the pool area was nice

nice spacious room, clean, and great staff. tasty breakfast.

breakfast could have had more to offer

pool closed at 9pm. we were traveling with teens and they wanted to swim longer

we did not eat the breakfast but it smelled very good

nice spacious rooms, good location, fair price, great pool area.

the breakfast and no bar!it should have a bar and breakfast should be improved.

room style, cleanliness, and great breakfast.

very comfortable bed, clean, spacious. nice bar and snack area in lobby, good breakfast.

that the breakfast was cooked just how i liked it and the room was clean

quick and easy check-in, small bar in lobby, spacious breakfast/coffee area.

that the pool was under renovation.

bed very comfortable, everyone was friendly, has a nice pool, restaurant on site.

there was a wedding and a lot of drunk wedding attendees after the bar closed

better fitness center

from the café is excellent and the bar service is friendly and quick

nearby, large and comfortable bed, tasty breakfast, west bend city is really nice, many parking

lack of parking and staff was not friendly at all

there was plenty of parking and the lit was well lit

the free hot breakfast was very good! the hotel is very quiet and clean.

nearby, large and comfortable bed, tasty breakfast, west bend city is really nice, many parking

breakfast was excellent, location was great, everything i wanted to visit was minutes away

we had a full kitchen with a full-sized refrigerator too

great breakfast, clean room, friendly staff

location, interior decor, customer service and breakfast eas excellent

sample size dish soap, kitchen towel would be helpful

have a pretty good breakfast the kids enjoyed it

there were people, that i’m assuming we’re hotel workers who where in and out of the kitchen trying to talk to the kitchen cooks while they worked and waiting to get food as well i

the 2nd day just no breakfast they said we had to go to the kitchen door when clearly there was a small buffet area in the lounge why would we go in the

the walk to the room we passed the “kitchen and it looked it it hadn’t be used in years, it was so nasty we couldn’t even look at

i’m not eating the breakfast the location they don’t have a space to work in the customer

breakfasts or dinner it’s doesn’t matter ,amazing bar also

there was room service, if you wanted to go that route, but no bar or restaurant to visit

there is a bar in the lobby & a steakhouse on the property, attached to the hotel

the food, the bar, the gym, the room, the staff, and the hotel really were excellent

i am not sure why the hotel bar could not serve as the restaurant was open but due to covid reason it was not open

breakfast and comfortable bed

the breakfast was delicious and had a great variety of food to choose from

clean, modern updated rooms and a great breakfast

front desk upon check in & check out, cleaning staff always held the elevator door for us, kitchen staff were kind and very prompt in making sure all the food was stocked well

parking was an issue with only limited spaces for cars

to enjoy a glass of mimosa each day without getting out of my pjs or spending a small fortune on room service

laundry facility is convenient

amenities are not as stated on their website, the pub jackson s associated with the hotels room service is no longer in operation and their continental breakfast are some snacks in a bag

only complaint was about room service

we also went out to eat a few times, but was looking forward to room service and a restaurant on location

with the family and kids for one night

free gym

there is also a bar right there in the hotel

lovely gym/laundry room and breakfast

the hotel has a nice laundry room

pool was extremely cold and i couldn't use it

the shower drain should be on the opposite side, the tile would pool.

we loved the games for kids and the pool

the bed was comfortable. i liked the 24 hour available snacks. the gym was nice.

that i was not told about valate parking. too much corlean in the pool

were staying at the hotel for a wedding with a group of friends- the fact that the hair salon/spa was in the building and that there's a good restaurant attached for all of us to gather

real nice having kitchen in room, and spacious rooms

we each (two of us) had wonderful 90 minute massages at the spa which looks spiffy and welcoming and is attended by a friendly and efficient staff

a very nice location with great views, we found the hotel charming and very romantic in the king spa

the kitchenette in the units are wonderful to have in a room

the pool was closed for maintenance

we, as a traveling family appreciated the most was the early checkin and late check out

the beds were very comfortable and we had our own little kitchen area!

no public whirlpool/hot tub in pool area

nice indoor pool and workout center

especially for folks with allergies, every room has a mini kitchen & there's a great grocery across the street

room was super cute and had a full mini kitchen, ice cube trays in the freezer and everything!!

kitchen, laundry, location, restaurant

we also loved the full kitchen

also our room was as the end of the hall near the back door which allows access to the garage and laundry facilities utilized by apartment tenants of the hotel - was loud from time fo time

o high), i live in a small town and the bar is definitely making money off their drinks

the brochure says 24 hr room service

two separate orders from room service were not satisfactory.. terribly over salted and inedible.

the room was gorgeous! restaurants and bar were fantastic ..food and drinks were excellent.

room was above the bar so it was quite loud

loved it, will be staying there again. the suite, the owners, and the breakfast was amazing

the breakfast was so delicious

very good hosts. the house is amazing and so was breakfast!

loved that you could choose your breakfast

breakfast was fabulous and owners were extremely generous and hospitable

location room service breakfast

thing i didnt like were the pilllows, they got flat as soon as u laid on them and of course my kids were sad that they didnt have a pool

worst part: 3 families booked 2 beds but got king rooms instead (they had kids)

restaurant and bar staff were friendly and personable

i got an early check in.

super clean and comfortable rooms, very nice restaurant, bar and coffee shop, great fitness room with machines and free weights (thanks for those) and the friendliest and most (+) fitness center was adequate (-)fitness center had no towels or wipes (+)clean room, retro hotel, fitness room

room was great clean and comfortable also happy hour in the bar was fun

they offer a shuttle service

i used shuttle bus every day and i can see this service as an excellent.

we did not see a room service menu. not sure if that is available.

like to be extra loud, not sure if it was racing or just people trying to be cool, but with 3 kids, all 6 and younger it made for a less than sound sleep, even with the sound machine we used

comfortable lobby area, large rooms, great breakfast. hotel staff was very friendly and helpful.

breakfast was great! waffles were good.

breakfast is fantastic with lots of options

breakfast was great

love the free shuttle and ambassador bar and food

was clean, comfortable, the bath towels were nice, the free breakfast was nice and i appreciated the 11 am checkout

the bar gets cut off and you get stuck behind a wall, but staff was attentive

i like the bar and cafe at the company hotel across the street

fitness centre was very poor

room service from the bar and grill until i was denied room service and asked to leave.

gym room, perfect location, helpful staff, fridge and microwave in room.

i wish food was served at the bar late.

bar in restaurant was great

was safe, had many room service and order in options

breakfast is so good very clean

variety available for breakfast

fitness center needs a bike or 2 .

breakfast had a great grab & go selection. comfy beds, quiet hotel.

great fitness area

the gym was well equipped- much nicer than most hotel gyms i've seen

room service was accommodating to my garlic allergy and i really appreciated it

hear people talking on the phone in the adjacent rooms and could hear room service knocking at others doors early in the morning

room service came in at 930 for no reason

several restaurants on site with reasonable prices and even room service prices were not bad

pool size was quite narrow!!! and our refrigerator was very loud.

breakfast was not available

due to covid no breakfast or pool wasn't open.

was an unnecessary line at breakfast

the breakfast was tremendous! the pool was great for kids. awesome location.

great room, very comfortable bed, nice bathroom, free breakfast.

there was no one at the bar to serve drinks, but that was really minor, i didn't book here for a bar

i also didn't like that the hotel bar is still not open because of covid

location, cleanliness, wonderful breakfast

going to a brewer game i would have liked a cocktail at the hotel but the bar closed at 10:00 pm

and the bar hours were a nine feature

the gym was also great

got there later than expected and the bar and the food counter people stayed open so we could get food and drinks

the pool and hot tub are great. the food is excellent too.

easy walking distance to the 3rd ward. bar, restaurant, pool, gym--can't go wrong

champagne from room service the bottle was wrong

my kids got the breakfast and one liked it and one did not

our kids loved the swimming pool with the beautiful views, and my husband and i loved taking in all the

was not open on the evening we stayed (12/25) and felt it should have been, given that the lobby bar was packed and turning away customers (+) unfortunately the place was packed so we could not enjoy a drink in the bar / lounge (+)fabulous breakfast and wait staff! need more staff in the bar at night. (+) espresso bar , marble shower, living room as well spacious stay (+)you re passing them in the elevator or when you re greeted upon arrival they set such a high bar that makes you feel so special and welcomed (+)great location and room. the hotel has a lot of amenities including a long bar and restaurant.

extra measures for covid. dining and room service were fantastic!

awesome breakfast spread and the staff were so friendly!

the room was large and included a small kitchen area

the kitchen area in my room.

the breakfast was phenomenal

free breakfast, and full kitchens in the room.

no continental breakfast

3rd street market was closed which was one of the factors we stayed there so kids could play the games and eat

bathroom was out of body wash, someone else’s bar of used soap was left in the shower

staff was awesome & kind, able to grant my request for early check in & late check out

the ladies at breakfast were the best!

location, valet beds very comfy for one tall ceilings were excellent very clean room very good wifi

the bar was a good place to watch the masters and have some beers

we had ordered room service and it took a long time so he comped the meail for us

r that price, should have been glass)-no liners in bathroom wastebasket-gym could have been better-

staff, such as the valet, breakfast, cleaning crew and bar were exceptional

the shared kitchen and lounge areas were an extra bonus, and would be especially fun for a group booking the

gym is in the lower level of the building and the lower level was unfinished so it was hard to find

basement gym was destroyed in the august flood and hadn't been reconstructed yet

has been thought of - it offers so many amenities-full kitchen and breakfast offerings, coffee bar etc

kitchen, lounge area for each individual floor refrigerator space for each room safety

the rooms and gym were very clean in every aspect when we arrived

paying for parking but the burgers at the bar was great

good gym and swimming pool facilities

asked for housekeeping for towels, they never came dirty laundry in the halls we will never ever go back here again

there’s heated swimming pool (no hot tub), gym, electronic bluetooth mirrors in the bathrooms are a nice touch

didn’t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place to eat

the staff in the bar were really great as was the restaurant and the food was amazing

they had an amazing gym!!! great bar too.

no pet fee.

the bar and bartender were equally amazing

great continental breakfast variety. kitchen staff very friendly. room was a great size.

modern and clean. spacious room. great breakfast.

we used the mini gym and whirlpool downstairs, very refreshing

great location. good breakfast. free laundry facility. very helpful staff

breakfast was great...lots of seating. great location

kids loved the pool table in the lobby

it was clean. there was a bar and there was food onsite. there was also a nice lobby.

boyfriend and i stayed in the king suite and loved the spa tub

no room service

rivali was great, provided room service as well

free motorcycle parking right in front of the hotel, nice bar and

attended the prohibition party, and the bar was not staffed adequately

would have enjoyed the ability to at least order a drink via room service, but all that is out of their control

the mini bar and snacks in the room were really nice, too

decor, gym, lobby

shuttle was unavailable when i landed at mke

i liked the proximity to the airport and the option of airport shuttle.

shuttle was late causing us to wait for 45 minutes in 20 degree weather

the airport well before midnight just after we arrived to ask the staff to pick us up with the shuttle bus

we called the day before to make sure we had a shuttle to the airport

the suite room was great for 5 people, roomy and comfortable! the breakfast was very nice!

airport shuttle

the breakfast is so good and has so many years options

it was easy to take the shuttle to and from the airport.

pool

i had a few issues and not all due to the hotel, earlier in the morning we had a few kids screaming, we had a very loose toilet seat

shuttle driver to the airport was quick and friendly. breakfast.

fed the kids a hot breakfast and got a late check out so we could sleep

breakfast a little skim but i get it for the price

loved the pool

the bar was closed.

states free shuttle to the air port which is true but there is a $35

friendly people, great bar and very comfortable room

spacious rooms, clean, friendly staff, excellent shuttle driver

fitness center could use some universal machine

the kids running around in the hallway.

nice indoor pool and hot tub .

in swimming area without adult supervision very loud and splashing all over and jumping in the pool not looking out for others

they are very good place to stay for the weekend and even bring your kids

kids running around and jumping could be challenging if you wanted to rest.