breakfast was varied and some good, healthy options. we were very pleased!

rooms are very nice, pool area and gym are as described.

the gym was clean and had decent equipment

i wish i would have remembered names, but the lady at the hotel bar was outstanding

the bar served an amazing pizza that evening

breakfast was always full and offered a variety of hot food items

he also enforced rules at the pool when other guests were not following expectations

even the kids had a hard time getting in

would have given our overall stay a higher score, but we had some young kids (girls) staying above us with no supervision

everything, the room, staff, breakfast was really nice

laundry was also convenient

no public whirlpool/hot tub in pool area

front desk staff was very helpful, as we needed a full kitchen and that is not what was booked

wish the breakfast was served until 1030 am. missed out on it the 2nd morning.

liked the kitchenette and the walk in shower

elevator wasn't working and the bar wasn't open due to staffing issues

clean, new, decor, shower, amenities in the room, breakfast … all very good!

breakfast was was a breakfast sandwich, cereal, yogurt, bagels etc, all staff greeted us with a

the bar on weekday evenings to invite friends to visit

i also didn't like that the hotel bar is still not open because of covid

the breakfast was so delicious

breakfast was excellent and room was great!

breakfast was fabulous and owners were extremely generous and hospitable

breakfast was amazing - compliments to rick!!!

a bit of an orientation about parking, getting in and out after hours and lastly choosing your breakfast and time to eat

the food, the bar, the gym, the room, the staff, and the hotel really were excellent

breakfasts or dinner it’s doesn’t matter ,amazing bar also

there is a bar in the lobby & a steakhouse on the property, attached to the hotel

i am not sure why the hotel bar could not serve as the restaurant was open but due to covid reason it was not open

loved the gym, was able to get my daily strength training in and cardio

the breakfast had a great variety

the juice machine was empty for breakfast. the garbage cans were also full.

also no toilet plungers readily available, you'll have to pack up & move rooms if room service left for the day

parking lot was small

had no difficulty finding handicap parking spaces/ones close to the entry, as we needed to come and go for hs graduation activities,

i liked the staff, the shuttle service and the great beds

great area to downtown milwaukee. nice, clean rooms and linen. free breakfast. great staff.

breakfast (eggs, sausage, waffles, muffins, cereal, juice, coffee) was appreciated and the free shuttle within 3 miles was convenient and dave did a fantastic job driving us around safely with

was clean, comfortable, the bath towels were nice, the free breakfast was nice and i appreciated the 11 am checkout

to get in and out, great desk clerk, very nice to have a shuttle available to the brewers-cubs game and back

large clean room. friendly staff. shuttle service to summer fest was appreciated.

the hotel is beautiful it has really nice rooms. the room service was awesome.

room was great clean and comfortable also happy hour in the bar was fun

the free shuttle to anywhere within 3 miles until midnight

free shuttle

shuttle was unavailable when i landed at mke

the airport well before midnight just after we arrived to ask the staff to pick us up with the shuttle bus

i liked the proximity to the airport and the option of airport shuttle.

it was nice that they offered an airport shuttle.

shuttle was late causing us to wait for 45 minutes in 20 degree weather

also breakfast was good

pool didn't look good and the jacuzzi wasn't working

my kids enjoyed the pool

possibly the best complimentary hotel breakfast i've ever had (and i've had a lot)

the fact that kids are allowed in the pool area past 9 pm . smh

pool was heated, food was great, room was clean

we especially liked the pool and hot tub

also enjoyed the chef cooking breakfast in the morning nice touch

room, breakfast, complimentary bar beverage.

front desk and bar staff

shuttle smelled like smoke, pick up guy from airport wasn't pleasant, but drop up guy to airport

need a pool

pool

breakfast

crowded pool area, loud guests post bar hours, thin walls?

what they put in the breakfast bag

liked that there was a full kitchen

they had a nice indoor pool and a great workout room, too

we appreciated the water bottle refill station outside of the gym too

breakfast hrs felt a bit rushed for late risers

the rooms right outside the pool area. was woken up to kids swimming and screaming at 8am

wish the jacuzzi was open along with the pool

pool area was not open

restaurant and bar on site. pool area looked nice. room nice.

no where on their website did it state that the restaurant and bar plus pool was closed had to find a place that delivered the coffee in the room was horrible

it was clean and had a nice bar lounge area.

we both enjoyed the bar and coffee area

dirty microwave and laundry area

the room itself, and the fitness center

and last time staying there … the room wasn’t cleaned right didn’t get any sleep do to kids running up and down the halls …

found the gym adequate and clean

area i would note for improvement was the fruit at breakfast in room service did not look appetizing

fabulous hotel 5 minutes walk to harley davidson museum. good bar and restaurant. good breakfast

requested breakfast room service but the food was not delivered

with 2 adults and 2 kids, we weren't cramped into the space

the room service was mediocre for the high prices charged for it

jackson bar and restaurant has great food

t complimentary though) and a small gym too

room service was called multiple times for basic amenities and all calls were disregarded

our room even had a small kitchenette so we got kringles and skipped the breakfast other than the coffee and juice

room service was a bit below the rest of the experience.

gym was a little cramped but had a good workout anyway.

staff allowed us to have an early check in and kept our bags for us when checking out

rooms, comfortable bed, excellent room service breakfast

clean rooms, comfortable bed, excellent room service breakfast!

messed up our room service order, never put the order in

like the bar that was attached. great food and drinks. very convenient. bed was super comfy.

the room service ended too early. the bathroom in the room was dated.

locationroom qualitylobby bar areavalue of price given the quality of the experience

fast room service meals and connecting parking structure

the bar in the lobby

breakfast options were good. friendly staff.

at our last stay, some green apples had been left out from breakfast and it was the perfect late night snack

the bar area was nice and staff was very helpful.

clean , safe ,close to center ,friendly staff ,good breakfast,

lovely gym/laundry room and breakfast

bar wasn't open bc of staffing/ covid but we brought our own

the in room kitchen had everything we needed

wish there was a hot tub, but the pool was still very nice

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming pool which i didn't use)

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

like to be extra loud, not sure if it was racing or just people trying to be cool, but with 3 kids, all 6 and younger it made for a less than sound sleep, even with the sound machine we used

no water in the fitness area breakfast options rather limited not much natural light

the breakfast was great

breakfast is fantastic with lots of options

very quiet - seemed almost empty. fitness center was better than expected

no small kids life jackets for pool

breakfast was better than most hotels

the bed was very comfortable and the gym was great as well.

gym was away from the from the front desk down in a hallway by the grand avenue mall and the

had plans so not much room to just hang out, but would definitely come back, maybe even bring the kids b/c this room was large enough for a

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast, almost nothing when l go downstairs, and they don't want to bring to more eggs, l will

phenomenal breakfast

staff were super friendly. breakfast included in the stay was awesome! room was nice.

the breakfast was really tasty. the room was spacious and the t.v. was outstanding.

breakfast had a great grab & go selection. comfy beds, quiet hotel.

the gym was absolutely well equipped

my reservation was clearly for my husband, two kids and i

wifi is nearly impossible to connect to, and kicks you out even if you somehow manage to connect

i got an early check in.

gym is well equipped and open 24/7

was an unnecessary line at breakfast

booked the hotel months in advance specifically because it had a pool for the kids to swim in on spring break

that we couldn’t get in the pool

the room setup, this was 1st hotel where we got good night's sleep without kids running the halls and being loud

the gym floor could also do with being fixed

the lobby of the hotel is beautiful and the bar in the lobby looks very inviting

the staff was friendly, the hotel clean, the pool was warm and the bed was comfortable

great location, nice price. the bar is excellent.

the modern room layout and spa like bathroom!

we love the pool and snacks available for purchase in the lobby

height of the ceiling made the room feel extremely spacious. full kitchen was and added bonus.

kitchen was clean and great to have over a 3 day weekend

didn't use the kitchenette but seemed very helpful

room was really spacious with a really good kitchen area

the staff was amazing &?very helpful! great room & very good breakfast!

my fiance and i have 3 kids so once a month we will go stay at a hotel to get away

pool was extremely cold and i couldn't use it

close to downtown, the gym and the modern appeal.

bar down stairs

the gym was fine

the kitchen staff was attentive, and the breakfast was delicious

breakfast was great...lots of seating. great location

them for our car, the receptionist was extremely kind and helpful when i needed something, and breakfast was delicious

great location. good breakfast. free laundry facility. very helpful staff

well equipped kitchen with cleaning supplies

when i ordered room service, the food was cold by the time it got to me.

room was above the bar so it was quite loud

room service was late and most of it was cold or horrible tasting

loved the location, room service, the art in the lobby

the brochure says 24 hr room service

no room service

we also really enjoyed the upstairs rooftop bar area and fresh cold water in the lobby

we went to the hotel for a 1 day vacation from our dogs & kids

boyfriend and i stayed in the king suite and loved the spa tub

bar and restaurant is also very good with well trained servers and bartenders

the kids enjoyed the pool

the only thing i could complain about is when i went to go use the hot tub there were a bunch of kids in there even though the sign clearly states no kids under 6 there was even a family that

pool had too much chlorine

that helps a lot when traveling with 3 kids

includes laundry and gym which was really nice

loved the shuttle service and the driver went over and beyond for us

i had to hunt the kitchen for coffee cup lids, non were out

they usually don't allow food to be brought to the room (during breakfast), but because i had kids, it was okay

was no handicap parking, the toilet made a crazy noise every 15 min, kitchen lady ran out of food an he undo breakfast

entering our room we had to kick a pile of dirty laundry out of the way (still there the next morning) and the room card reader was scotch taped

though access to nearby

the bar was a good place to watch the masters and have some beers

we had ordered room service and it took a long time so he comped the meail for us

location, valet beds very comfy for one tall ceilings were excellent very clean room very good wifi

bar and restaurant were very nice as well and staff was knowledgeable and helpful

bed was fantastic! coffee bar amazing! public spaces gorgeous!

each floor has its own community area with a full upscale kitchen

the shared kitchen and lounge areas were an extra bonus, and would be especially fun for a group booking the

gym is small and under equipped

the coffee bar was stocked with a nespresso, french press, a wide selection of teas, as well as dairy and

gym equipment had food on it

spa and amenities in the lounge were above and beyond our expectations

great for families travelling with kids,

loved the pool on the 23rd floor

am being picky here but i thought the pool was over chlorinated and i was disappointed there was neither a steam room nor sauna or

it was great experience i love the place was beautiful and had nice amenities but no pool

pool area could use some attention

it was comfortable. i was unaware of breakfast.

the pool was great , just wished the hot wasn’t out of order, but i was satisfied with the pool to go

the laundry area was very nice and clean

the staff in the bar were really great as was the restaurant and the food was amazing

hotel restaurant and bar was exceptional

didn’t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place to eat

the bar and bartender were equally amazing

no pet fee.

family with kids and dog barking in the next room

breakfast a little skim but i get it for the price

stayed three nights with husband and 2 kids

glad they had shuttle service to airport

their laundry dispenser was out of order, my remote for my tv was broken

good kitchen with all cooking tools is in the room

we also loved the full kitchen

the room was a great size and having the attached kitchen area was an unexpected surprise

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

room was super cute and had a full mini kitchen, ice cube trays in the freezer and everything!!

the bar was closed.

location to airport & shuttle service

the person in charge was very inviting to take some to go and jump in the shuttle right away

very clean, and close to the airport. they provide free shuttle service to the airport.

staff at the bar were not very friendly and very inattentive.

it totally met all our needs from the shuttle to the bar

the pool.

the kids parents had no control over their children

pool area

went to relax in the hot tub and there were kids under 6 jumping in and out off the hot tub was not happy at

location! loved the easy access, restaurant within walking distance, great pool and hot tub!

everything was great - room was clean, staff was friendly and helpful, breakfast was good, etc.

awesome pool, hot tub and gym

got to breakfast after the construction workers so it was limited availability

breakfast pool

with classic architecture, short walk to the lakefront and a shorter walk to a sports bar and excellent irish restaurant

large rooms with full kitchen. very friendly staff. great location.

hotel room with full kitchen

the bar serves top notch beverages

were staying at the hotel for a wedding with a group of friends- the fact that the hair salon/spa was in the building and that there's a good restaurant attached for all of us to gather

were a little hard, and the pool towels kept running out

breakfast needs work

were kids running around until midnight slamming doors

pool and spa

hot breakfast, easy check-in. pet friendly

hotel was close to shopping & restaurants,pool was a nice temperature,hot tub was powerful,easy access to the expressway

free breakfast, free wifi did not work very well, and they lost my reservation and sent me on a goose chase to find it,

location, clean, amenities

heater was filthy, the dust on it was at least a half in thick we where unable to order food from room service at

pool and hot tub made it hard to enjoy

not a big deal but pool and hot tub close at 9. i think 9:30/10 would be better.

the breakfast was really good. lots of options. the pool area was nice.

breakfast and spa were great.

pool closed at 9pm

breakfast was quite good

the wifi didn t work and the pool isn t 24 hours

no towels 2nd day the fob with dead battery room service to make bed and provide towels unacceptable

second time, august 9th, the breakfast was not good

and free parking

staff was awesome. clean and very friendly. loved the shuttle to airport and back to hotel!

kids enjoyed the swimming pool a lot, and room is clean

could have eggs and hot items for breakfast

stayed here solely for the indoor pool for the kids

the pool and breakfast

breakfast menu

the hot tub/pool was closed

breakfast a list of what's available at check in so you m8ght get things you like.

is no pool

price cleanliness staff breakfast amenities all i say is splendid

breakfast, my beds, and my shower at the rnd of every night.

clean room, good wifi, close to airport and i-94.

dirty bedroom floor, one desk worker very incapable, keys not working

the pool and whirlpool was great! staff assistance for glitz with reservation was great!

days in a row) , no room

they have a pool and small gym but we didn't have time to use them

laundry room without machine that gives quarters and the front desk will not give change, as it is

the provided towels were sparse and i had to exchange my own with the laundry room, there was no housekeeping for a full one week stay, except on the last day i got some

not having a microwave or fridge in room, laundry room

went back towards room and saw laundry door open and grabbed some cleaning supplies and liners

had no trouble with early check in (we really appreciate it)

mice big pool but smaller rooms. nice for a weather cancellation rooms!

very clean friendly workers, great pool & hot tub

should have free breakfast

the shuttle was very timely

the breakfast was exceptional and a nice variety to choose from.

rooms are spacious and perfect for my kids and i

room, location, staff, hot tub, pool whirlpool bath, bar, excercise room & shuttle service

close to airport. on demand shuttle. clean, well-appointed rooms.

the pool and hot tub were very nice

of kids

they had great amenities such as laundry room, pool and gym

the pool was a little dirty but we still had fun,we loved the basketball hoops.

the rooms was comfortable and the pool was nice. the breakfast was very delicious.

staff was very friendly the rooms were clean and the pool area for my 3 kids was awesome

could of been better for the breakfast but over all i loved this hotel

offers around the clock airport shuttle as well

pool and hot tub were open and warm, room was very clean

the shuttle to the airport goes every half hour so that did work out well when we returned at midnight

the property is very clean, and the swimming pool and hot tub are both nice

the pool and whirlpool were great! the breakfast was hot and delicious

only 5 minutes from the airport with an on time shuttle

very clean and accommodating. i inquired about an early check in and craig was really helpful!

hair in pool, hair in towels, hair on the bed and hair in the bathroom!

location is great for an early flight. bar open and food good.

swimming pool

the free breakfast was best of any other hotels where i have had free breakfasts!

was nice for price and pool staff pretty nice i like it had on-site bar and food for

i wish there wasn’t so much chlorine in the pool

the pool area was clean and dry with enough towels for drying off

room style, cleanliness, and great breakfast.

had a living room area and full kitchen which was excellent