proximity to the golf course

the indoor pool was wonderful

the food we got at the bar and grill that was attached to the hotel was outstanding!

breakfast was amazing had lots of options even on a diet with no carbs

lift the covid restrictions and allow self-service breakfast again

no pool table in attached bar like in the pictures

a guest lounge well stocked with snacks and pastries as well as quick to prepare breakfast items

the bar and restaurant downstairs so convenient and close, with outstanding staff

there wasn't any milk or regular half/half for breakfast otherwise everything was great

are steepud83dude44 a whole group took over the breakfast area

the breakfast was a buffet but not much pastry's available

location, friendly staff and the restaurant and bar area. the motel was clean.

i like the layout of our room and the bathroom i also liked the pool and hot tub.

thank you for having laundry facilities

i like how the pool is open until 12am

it was nice to have a small bar & restaurant with easy access and beautiful view of lake michigan

the staff , cleanliness pool and my room ooooooo weeee i loved the room

the pool was as well they need to keep up the cleanliness in the pool area

the pool and hot tub were fantastic

room was cozy. beds were comfy. pool, hottub and free breakfast were nice.

location was great, 10 minutes to cuw, pool was awesome and fitness center was nice.

great breakfast!! comfortable beds!!

good breakfast room

staff was always willing to answer questions, make available items for breakfast that were out

digital key, hot breakfast, clean rooms, very nice decor.

breakfast selection awesome. great selection and something for everyone.

the room was clean and comfortable. the kitchen was very nice too. the beds were excellent!

the pool was not working

wish it had a hot tup to go with the pool.

could have had a small table and chairs in kitchenette area.

small table with 2 chairs in the kitchen area would be great

the staff was outstanding, the complimentary breakfast each morning was very good

friendly staff, comfortable rooms nice pool and good price.

the pool and jacuzzi in our suite. the bed was super comfy, and the staff were excellent!

some of the lights were burnt out and the spa bath the handle wasn’t working to fill the tub

the pool wasn’t open yet ! understand it was under construction!

clean, comfortable, good breakfast!

are currently only 2 families/parties allowed in the pool area at a time due to covid-19, but that is completely understandable

the pool area was nice

the breakfast offerings were varied and tasty

good breakfast also

close to the road but quiet. parking lot was secure. breakfast was excellent.

nearby, large and comfortable bed, tasty breakfast, west bend city is really nice, many parking

nearby, large and comfortable bed, tasty breakfast, west bend city is really nice, many parking

breakfast was great

parking directions might have helped at first

breakfast was great with so many choices

nice beds and pillows, tall shower head, friendly people and good hot breakfast

breakfast was really good and the pool and hot tub were also very relaxing

friendly staff, clean rooms, great breakfast

breakfast was delicious

staff pool

i enjoyed the breakfast, had a good variety and excellent coffee.

and quiet tucked away location, indoor/outdoor pool, continental breakfast, friendly and helpful staff, comfortable beds/rooms, secure

breakfast items were not kept full

there is a pool although we didn’t use it

the room was clean! breakfast was very good. employees were nice

pool was up to date and clean

clean room, good sized pool

the pool was closed but only because itâ ? ? s the safest route to go right now.

there were ants in the room and the pool area was not the cleanest.

fitness and pool opened at 7 am--too late to use in mornings before conference.

the pool was the warmest we have ever been in. we loved that for our grandchild.

super clean and good breakfast and very nice staff

nice breakfast. staff were very friendly and helpful.

breakfast

breakfast is the only thing i didn’t like

the breakfast was good and changed the items on different days

complaint is bagels an english muffins extremely hard and pool still not open other than that this is my go to place for swim meets

pool was closed

clean room, friendly staff, great breakfast

access to parking lot

nice pool and hottub. big spacious double queen room, great breakfast.

ffles, biscuits and gravy, scarmbled eggs, fruit, 2 kinds of fruit juice

short on pool towels. no biggy

they have an exercise room and a coin-operated laundry available if you need it

breakfast was awesome! great staff! one of the best rooms i ever stayed in.

pool area temperature could have been a little warmer

teenagers had such a great time in pool

clean room, attentive staff, good breakfast.

having accessibility to the pool and breakfast in the morning was also very convenient

gm to front desk kitchen bar housekeeping i was i think iand have never been treated so good if there was anything not

the gym could ahold some tlc, the staff was very responsive to my issues.

breakfast was good and fresh every morning

the chlorine was too strong in the pool so it was closed

the starbucks coffee bar that was advertised was closed on a sunday morning

we loved the indoor pool and jacuzzi

location bar food great people

no comp tickets for breakfast so it was an unexpected out of pocket expense.

morning server for breakfast was not a good experience

i didn't pay for breakfast

there is a great deal of storage and the efficiency kitchen is super

the bed was like a cloud. very spacious room with kitchenette very nice outdoor patio areas

breakfast choices were great

great breakfast with a lot of choices

didn't understand the fitness room policy; while masks are currently not required and the breakfast bar is open, why are

the pool was closed for construction/remodeling. just a little disappointed by not too much.

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nice quiet clean room, friendly staff, attached bar is always a nice perk.

from the restaurant to the fitness facility and pool was great

my daughter ans i enjoyed the pool all to ourselves before showering and watching youtube then going to sleep

there is a laundry facility on site that i used, it was very clean

the pool and hot tub were closed

the beds was so soft i love the pool and bar area ud83dude04

the pool is down. wish we knew when we booked. the kids wanted to swim.

just kids running and being loud around 9-10 pm last night

the pool area was clean and dry with enough towels for drying off

they also has a pool and breakfast in the am

staff is very helpful and friendly and the lobby has a very nice bar and food

i didn't get a chance to swim in the pool

great location, very clean, great breakfast bar, snacks and sandwiches

the indoor pool was great

breakfast was expensive and only so-so

no complementary breakfast

service, excellent breakfast, excellent bar and bartenders, and very comfortable beds

lost my reservation, over-charged for room, coffee machine didn't work, treadmills in fitness didn't work & there was no breakfast because cook called in sick

wished pool was open and laundry worked but other than that

plus, the kids had a blast in the clean, colorful pool

wished pool was open and laundry worked but other than that

breakfast was hot and fresh with enough for all

pool closed no vending for snacks

pool was extremely warm! close to shopping and many restaurants. staff was awesome!

convenient location, kids loved the pool. breakfast was wonderful!

the breakfast was also good

very clean nice pool

to sign up for pool times made you feel safe

pool is open until midnight and far enough away from rooms that there is no noise, even when full

very nice breakfast. nice variety.

the breakfast was nice ample parking and located nearby shopping

the pool water was a tad too cold

they also have little extras that were nice like toys in the pool and free popcorn

loved the shuttle service and the driver went over and beyond for us

overall good experience really enjoyed shuttle service

the breakfast was very good too and the shuttle bus was a good surprise for me, because i did not know that the hotel had this service for

entering our room we had to kick a pile of dirty laundry out of the way (still there the next morning) and the room card reader was scotch taped

the shuttle was great took us to some nice places

amenities are not as stated on their website, the pub jackson s associated with the hotels room service is no longer in operation and their continental breakfast are some snacks in a bag

room service was called multiple times for basic amenities and all calls were disregarded

only complaint was about room service

kitchenette was very useful even though i did no cooking if only to allow me to enjoy a glass of

full kitchen and beautiful bathroom

from the valet to check in at desk to bartender

free gym

there is also a bar right there in the hotel

the kids lost their ipads and chromebook and they saw it and kept it for them

the bar area was nice and staff was very helpful.

loved that the pool is open 24 hours

lobby has free pool table

they had a pool table in the hallway, staff was great, location had restaurants and pubs near by

local bar had a band that played until 2 in the morning and it sounded like it was down in the lobby

pool was a little cold

stay at schuster mansion was my first bed and breakfast experience

very good hosts. the house is amazing and so was breakfast!

the breakfast was so delicious

breakfast was fabulous and owners were extremely generous and hospitable

a bit of an orientation about parking, getting in and out after hours and lastly choosing your breakfast and time to eat

room with a kitchen, quiet and confortable bed

were staying at the hotel for a wedding with a group of friends- the fact that the hair salon/spa was in the building and that there's a good restaurant attached for all of us to gather

spa smell in the hallway was noxious.

large rooms with full kitchen. very friendly staff. great location.

a very nice location with great views, we found the hotel charming and very romantic in the king spa

it was great to have a full size kitchen in the room and laundry in the basement

kitchen, nice room design, cozy patio, great food at restaurant, coin laundry super convenient

for long stays i need a laundry, so i used the laundry here several times

also our room was as the end of the hall near the back door which allows access to the garage and laundry facilities utilized by apartment tenants of the hotel - was loud from time fo time

especially for folks with allergies, every room has a mini kitchen & there's a great grocery across the street

e)who brought our room service up made our stay exceptionally special

we did not see a room service menu. not sure if that is available.

by the rave / eagle club venue , staff was friendly , spacious , unique , non judgmental, room service was fast efficient friendly 10/10 would stay again if in the area for another

free shuttle

rooms/shuttle mainly very nice driver

the complimentary breakfast with waffles, coffee, eggs bacon and sausage were very tasty

fitness center could have a bit more equipment

great location, friendly staff, nice fitness room, clean comfortable room and a good breakfast.

love the free shuttle and ambassador bar and food

only i bar of soap and 2 wash clothes

the brochure says 24 hr room service

rooms are small and gym needs more equipment

i love the bar and restaurant area, great food and drinks

the room service button didn't work, and then they just didn't bring my order up and i was late for

enjoyed the champagne bar, aria breakfast, art gallery, vinyl albums and turntable in the room

adults + 2 kids) so we just piled it up in the corner as we were afraid to put it outside the door with the

breakfast service in the lobby restaurant was a little slow the one day i ate there.

try to connect our ps4 to the wifi and it couldna

wifi was spotty throughout the weekend,

the gym was updated and nice.

we got there for early check in and they were nice enough to hold onto our bags for when we returned

breakfast is fantastic with lots of options

no pool for kids

i liked the fitness center being open 24 hours and having very nice equipment

breakfast was great! waffles were good.

the staff in the hotel, bar and restaurant were very friendly and helpful

rooms, comfortable bed, excellent room service breakfast

it would have been nice to have room service after 10 pm for beverages, light food, etc.

the bathroom is a little tiny. the gym could use a little room ventilation.

room service from the bar and grill until i was denied room service and asked to leave.

room service was accommodating to my garlic allergy and i really appreciated it

gym facilities are poor

no self laundry machines

customer service, cleanliness and room service

room service came in at 930 for no reason

the fitness room was nice

fitness center needs a bike or 2 .

variety available for breakfast

staff were super friendly. breakfast included in the stay was awesome! room was nice.

breakfast had a great grab & go selection. comfy beds, quiet hotel.

kids in the pool area were unsupervised and very rough

due to covid no breakfast or pool wasn't open.

cleaning service came into our room while we had the dnd sign out and scared my kids and woke my little up from her nap

there was a sweet 16 party on the 6th floor and there were groups of unsupervised kids running through the halls making a grand deal of noise

good breakfast

kids loved the free popcorn

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

free breakfast & happy hour was a very nice bonus

liked everything: location, room,service, hot breakfast

all facilities were open and functional, gym and pool/hot tub were great

my kids loving swimming at the pool on the top floor of the hotel- very unique experience

the room was so loud that my kids could not sleep, it wasn’t until almost midnight when it got quite enough for them to sleep

droom and restroom), butler service, 24hr room service, valet service, great food

very good room service and food delivered all hours of the day

the pool area was sparkling clean and the boys loved it

on-site gym and laundry facilities were great, as was the breakfast buffet

height of the ceiling made the room feel extremely spacious. full kitchen was and added bonus.

was extra clean, rooms are huge with fully equipped kitchen

easily accessible and in a great area, girl parking was very convenient, staff were wonderful, breakfast included a lot of options

the staff was amazing &?very helpful! great room & very good breakfast!

guest laundry services available

it had a pool

rooms, location, and nice pool/hot tub that was good enough to entertain 7 kids under 7

were impressed with the staff, they went above and beyond with explaining parking directions, the breakfast was good

she helped me with an early check in, remembered my name, was fast and helpful with any reuqest i had and she even let me

the bar staff was also great and very nice and clean

hotel was gorgeous, and the people working the front desk, valet and bar area were very friendly

r that price, should have been glass)-no liners in bathroom wastebasket-gym could have been better-

it had a guest laundry and was well located to river walk and 3rd ward

friend staying in another room did not have tv working in his room, need to fix it himself, also wifi in his room did not work, staff told him to use a pay for service and it was on my bill when i

each floor has its own community area with a full upscale kitchen

supremely quiet rooms, halls and floors, ability to cook entire meals in a full kitchen space and complimentary use of washer/dryer, eliminating a task no one likes to deal with

has been thought of - it offers so many amenities-full kitchen and breakfast offerings, coffee bar etc

basement gym was destroyed in the august flood and hadn't been reconstructed yet

needed to print some things out, and i didn't see a business station, or gym set up

the access to doing laundry was a nice extra!

i liked the location and gym

paying for parking but the burgers at the bar was great

we had a day away from our kids all we wanted was a little peace and quiet and a morning to sleep in but that was ruined by

they enjoyed the pool

modern and clean. spacious room. great breakfast.

great location. good breakfast. free laundry facility. very helpful staff

nice to have a little kitchen, but we didn’t use it

the staff was very helpful and the complimentary happy hour and breakfast were a nice bonus

them for our car, the receptionist was extremely kind and helpful when i needed something, and breakfast was delicious

no pet fee.

the bar and bartender were equally amazing

hotel restaurant and bar was exceptional

the staff in the bar were really great as was the restaurant and the food was amazing

didn’t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place to eat

no room service

rivali was great, provided room service as well

boyfriend and i stayed in the king suite and loved the spa tub

it was clean. there was a bar and there was food onsite. there was also a nice lobby.

kids loved the pool table in the lobby

the restaurant and the food was disappointing, as was the breakfast room service

area i would note for improvement was the fruit at breakfast in room service did not look appetizing

kind of the new norm with hotels, but the fact that daily room services aren t provided unless you ask for it is unacceptable in my opinion

similarly no prices for room service or on demand tv

h) refused to allow us to order room service or take out

bacon or sausage on breakfast bar and only eggs were hard boiled

cleanliness, nice hot water, love the dove soaps, awesome breakfast food.

cleanliness, friendly staff, hot breakfast

breakfast could use a shake up, not really anything exciting, but healthy staples are available

comfy beds, quiet and good breakfast

new and clean…great location and good breakfast.

breakfast was nice for a light breakfast

hot breakfast with a waffle maker would have been even better than the breakfast was

breakfast was okay but fruit offerings were very good.

spacious room, beautiful welcoming lobby and very nice on-the-go breakfast with fresh coffee all day

and dryer on site, free parking, free continental breakfast, clean and spacious room

loved little kitchen

pretty solid breakfast selection, has a pool, free parking, close to the beach and downtown

breakfast could maybe have a few more options.

the kids on floor above were running around

on the bus line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer/dryer, vending

i liked the proximity to the airport and the option of airport shuttle.

we called the day before to make sure we had a shuttle to the airport

close to airport, free airport shuttle

shuttle was unavailable when i landed at mke

airport shuttle

free. breakfast

appreciated the 415am shuttle to the airport

airport shuttle

pool was warm and open until 11p

free airport shuttle

pool, staff very friendly, breakfast options

kids were little

kids

bed was very comfortable, pool and hot tub was open (you just need to schedule a time to go) grab and go breakfast options

spacious rooms, clean, friendly staff, excellent shuttle driver

shuttle driver gentleman was very nice.

the bar was closed.

location to airport & shuttle service

very clean, and close to the airport. they provide free shuttle service to the airport.

the kids running around in the hallway.

the kids parents had no control over their children

they are very good place to stay for the weekend and even bring your kids

bar service and breakfast were great and desai made great scrambled eggs

kind of dingy and lots of people with kids screaming all night