full complimentary breakfast

room was very comfortable and clean, the staff was friendly, and helpful, and the breakfast bar was awesome

sadly, due to covid19 breakfast wasn't the best.

and we loved the gym, had fun working out

there was a variety of breakfast choices. the food was just the right temperature.

didn’t have coins for the laundry

the pool was closed

they said they had a resturant with a bar that was never open

said resturant and it was really just a bar menu

we booked thinking there would be a pool and bar on site. both were there but not available.

breakfast didn't always have muffins. only complaint.

room had comfortable beds, was very clean, had a grab bar by the tub, keurig coffees and teas, plenty of outlets, 4 of each bath linen, most places we

staff were so friendly and helpful; room very comfortable; nice complimentary breakfast.

breakfast only lasted till 9:00am

staff, nice breakfast, nice lobby and patio, location is great

the gym is gross

location! and a sweet little pool to cool off in the afternoon.

breakfast was disappointing

no gym access during covid times :(

the pool was fabulous

the bar with outdoor seating place was a favorite for us and it's a great spot to catch public

i loved the bar and the outdoor seating area

the guy at the front desk/ bar was very welcoming and friendly

accommodation has a bar and small graden where you can have your drink or coffee

great smart tv and comfortable beds with a hot shower and you can’t beat having a bar and coffee in the morning in the lobby

the hotel features a bar in the lobby and restaurants within walking distance

the gym equipment was broken. as well as the ice m jo eta in several floors

the gym because it was small yet adequate.food was good the only night opened

and functional room, very good breakfast, well equipped gym, tram stop very close to the

nice bar to wind down at the end of the day

bathroom fan, the shower being a little hard to figure out and maneuver, and some noise from loud bar patrons coming down to use the elevator to the rooftop (which is currently broken)

no on site gym.

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant is amazing and the rooftop bar was an

needed to borrow a phone charger and get late check out

we also really appreciated the availability of a voucher for the gym next door

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

like to have wait service at pool instead of standing in line to get food

the bar line takes forever

loved the warm pool which we used x2 per day the staff where all very pleasant and helpful

awesome heated pool, phenomenal staff, excellent bar

pool beautiful

chef/staff for breakfast was exceptional

the staff was very friendly and helpful. made to order eggs for breakfast was a definite plus.

the breakfast

breakfast was an adventure every day

great breakfast, comfy room and quite nights sleep a bonus

of covid, no breakfast or room service

the architecture structure of the grounds. the lights in the pool.

too bad it wasn't pool weather it looked very nice

such as fitness, pool and wifi service were inadequate or not available much of the

the gym was dismally disappointing

the only the i did not enjoy for my visit was the kids screaming and running at the pool side

loved the pool, the jacuzzi, and the pool area, it was really nice

the breakfast was better than i expected and was great

the gym is small but was always quiet

the breakfast was great the staff was friendly and the rooms were clean

clean pool and rooms

i didn't get to have breakfast

the bar and restaurant staff amazing

breakfast was fresh and a great variety of items.

horrible wifi

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety deposit box available nice hanging big lamp in hobby tourist folders

pool area looked nice as well, and was a safe space to have a cigarette without being on the street

entrance hall, nice little gym, very clean, well equipped, very friendly and helpful staff

how elegant the rooms were. they had big suits and the spa tub was amazing

the peoples in the next room were extremely loud with kids and loud talking

coming from another room, awful, and noisy kids in the other room they moved us to, was really

was very upset that the pool was under maintenance

i like that they have a pool and basketball court

the pool.

didnt use the pool

wifi signal was not so strong and you needed to reconnect from time to time.

were so hard, and they never brung any of us more was cloths, room smelled like a sweaty gym

were no towels at the pool

didn't like having to request room service

i enjoyed my workout in the gym

very bland, no bar or longe.

everything was great including the free breakfast

we couldn't drop our stuff in the front door and the gym is not available to be used

i didn’t have time to try breakfast

everything bar the shower

i was embarrassed when my wife and kids walked into the lobby

only one of elevator was working. had to go downstairs to the bar to get ice.

purchased two rooms one for the kids and one for my husband and i

went down for breakfast around 9 on 2 separate days and they are not replenishing the bar they are cleaning it up and the manager was

i could not find a gym and i thought it said gym on the website

the kids could watch one tv, and i could watch the other

the pool was very nice too

were staying for two days and we're told the room service is provided every other day

no room service and need more mirrors in the room

my teenage kids liked the room as well

large kitchen space

laundry facilities dirty, pet trashcan by pool area was overflowing for 3 days

full kitchen was well appointed (even paper towels

only thing i have a complaint about is that my 11yr could not swim in the pool because the kids in the pool were acting so ruff

suites with well equipped kitchen

room service food was not good. but the service was excellent!

no fridge or microwave in the room. the pool was horrible.

our room wasn t cleaned daily and the pool was poor

of parking, no mini fridge, wifi was not free, beds were very uncomfortable, outdated room and musty smelling, one bar of soap

the hotel staff was very friendly and the wifi was fast.

our room was located just off the pool

loved the pool gym and that it had a laundry facility

pool and gym were unexpected

had self laundry, small but decent gym, a whirlpool and swimming pool (which we didn't use)

hollering well into the middle of the night was pretty frustrating especially when they kept our kids awake

we loved the breakfast and the very very comfortable beds!

i loved the omelet bar and free breakfast. i also love the happy hour.

no problem with both an early check in and late checkout.

was able call times ppl friendly very welcoming and helpful nice and clean environment safe my kids and they really enjoyed

traveling with kids

she was yelling at her kids at 10pm and rudely woke us up at 6am

she was yelling at her kids at 10pm and rudely woke us up at 6am

to pay $15/day for wifi no complimentary breakfast gym is very very small and limited no microwave in room; this is annoying when staying a week for a

kids got bag upon check in grandkids liked that and the stuff in it

the staff was a bit rude, and unwelcoming. especially the bar tender leonard.

restaurants and galleries, amazing friendly staff, comfy rooms with plenty of space; the rooftop pool is wonderful and never crowded; yummy beignets and coffee downstairs

the pool area was very small.

advertised the rooftop pool and when we arrived they told us the recent hurricane ida caused a problem with the pool

everything was very nice. it was very cool! the restaurant and bar were superb!! we loved it!!

the staff, the decor, the beds, the shower, the heated pool

staff were excellent. gym good. spacious rooms.

the girl working the bar helped the front desk was wearing a mask on her chin. kind of useless

excellent room, good gym, nice bar to get a drink in the evening

throughly appreciated how kind the staff was and the early check in accommodation

breakfast

room service is pricey - skipped it and went down to bar or restaurant for food

roof top pool is an absolute winner - what a place hang out - and rooms themselves are again filled with

there is also a great restaurant, bar and coffee bar in the hotel lobby

the gym equipments

also amazing rooftop pool and bar area

no valet parking no room service length of time to check in

comfort of rooms, friendly & competent staff, small well-appointed gym, easy parking, great location, great value for the price

connected to a great bar &

like their gym, great facilities

day stay)

coffee room service and treats for evening

other amazing little touches were the beautiful speakeasy bar only available to guests, a gorgeous wine and cheese spread in the evening, and delicious

pool and gym at the neighboring ace hotel were closed due to hurricaine ida but of course this was

the hotel bar is simply amazing, the decor, drinks, food and ambiance are very unique and hotel guests have a

breakfast was perfect! we were welcomed to stay and lounge after even after it was closed

are in the lobby of a really happening hotel - which is cool but may not be great with younger kids

pool was a bit smaller than pictured

this also generates an easy flow of conversations, particularly around the pool

the room service magnificent, the staff very helpful and gracious, but the room size was soso

decent gym facilities

lovely restaurant and bar downstairs with live music and the free wine hour and morning coffee in the lobby were all

i also liked the free breakfast

we were given a generous late check out time

location walking distance to french quarter, trolley, convention center, restaurants, casino (if that's your thing) and wwii museum (must see)

beautiful property! and the restaurant bar is so good looking and comfy!

they did not have room service.

room service was extremely helpful and anytime i had a question - it was answered promptly

she told me there was room service but when i begin to order it said that room service wasn t available

the casino was great good vibe

location was close to downtown and located with the casino inside of the hotel

lobby (its bar too), restaurants, and the safe feeling you feel at the hilton new orleans

pools were closed while we were there and went there specially for our kids to swim

clean and handicap bar and location.

came in from out of town and was able to do a early check in

my flight was very early in the morning, so, they managed to help me doing my early check in

outside curtain, inside curtain was too short and allowed water to drip onto bathroom floor and pool

there doesn't seem to be many indoor pools in new orleans and loews hotel does

for wifi not a good connection

late night room service order, was not so good

beautiful lobby, pool and hot tub. the live piano music was a nice touch. great service.

location and gym was the nicest i've been to

an extremely early check in, upgraded the room for an extremely low rate, and the dining options were superb

the gym was not open 24/7 as advertised...

i loved everything about the property but the roof top pool has to be my favorite! so beautiful

staff was extremely rude the front desk clerk i inquired about an early check in bc my flight landed at 7am staff was super rude and didn't accommodate me

the hospitality, the food and the bar tender was on point

hooks or bar to hand towels in bathroom otherwise bathroom was clean and equipped with necessities

room service at all because of covid we were told so room wasn't cleaned the entire week we were

could have been better, no room service & no extra towels

the guy running the bar was overwhelmed and we actually left twice because of his

the bar waiter was nice

the pool is great! workout area is a legit gym.

one night i ordered room service

the bar was excellent as well!

great hotel and great location. all staff were helpful and polite. good gym and rooftop pool.

our kids loved the pool, and i loved having the laundry room for running a load through

staff (desk, food & bar areas, valet desk outside, & room attendants) were pleasant and helpful to assist when needed

i wished they’d change up the breakfast. every day was the same food; no variety.

evening drinks and snacks were excellent for adults and kids

having wild pets me and my kids was in the elevator a pit bull was trying to attack not koo.

all pool staff was amazing

great service. oyster bar happy hour was fantastic. rooms comfortable and spacious.

when booking nothing was said about the spa being shutdown until 48 hour before i arrived making it impossible to find another hotel and i

maybe, a checklist of all the amenities- pool, spa, gym, vue, surrounding sites within walking distance, etc

everyone was friendly and helpful from check in to bar to the pool

only downside was that the pool and happy hour were unavailable due to covid19.

the pool and spa were nice and clean

didn’t go in the pool but it looked a nice size breakfast was varied each

the fitness center was ok, and the room was very comfy and well equipt

and clean, staff was very nice, the valet, woman at the front desk and the room service

i loved the gothic theme of the hotel. the bar staff were excellent, especially jon and ceasar.

hotel is in historic gym

loved the hotel, the location and pb&j bar and all of the staff

would prefer option packages to workout and exercise at local gyms/training facilities.

bar is beautiful

chairs in the area with the pool (which was tiny) had upholstered cushions which were

quiet inside and a refreshing pool to cool down

and comfortable like we are just aww by the experience bar/ lounge was good as well cute little pool was therapeutic as well room was so clean cozy and beautiful house keeping staff was also very

it was a bummer that the pool was closed but we didn’t spend much time lounging at the hotel anyways

the pool.

breakfast at the bar was really good

wish the bar would have been open a little longer

i liked that i could walk to the casino and into the french quarter, even with a

basic gym but still nice to have

just a short walk to the casino and bourbon street

felt very secure kids loved the pool comfortable beds clean room

the part of this hotel is the private bathroom and the early check in

i have to hold my kids for hands wash

gym had what you needed to get the job done

the mini bar, if you have kids and if they move anything you get charged.

room was overall clean, my kids weren't aware the snacks were not complimentary so they opened up and ate a small jar of

pool was great, as were exercise room facilities and equipment

randall at the bar was great

was perfect - the room was lovely and had a great view, the staff were great and the pool and workout area were very nice

coffee bar was so convenient for light breakfast and coffee

went out for breakfast. good location

the gym surpassed my expectations

v good gym

nice little gym

the staff were very nice and friendly, the room was a good size, breakfast was included which was awesome, no issues

hospitality, housekeeping and kitchen staff were incredibly helpful

they said gym facilities

service, room, view, and breakfast.

i had say one thing, it would have been nice to have an oven in the kitchenette, not just a microwave

good having a laundry facility on site

advertised there was a pool and hot tub but there was not

also noticed a lot of room service trays sitting outside the room for a day or two

the location is great!! they also have a really nice and spacious gym.

friendly, helpful staff. great gym.

was no pool or whirlpool that was described as an amenity when i booked

pool and location

like that this hotel had a secure elevator and i also like that it had a very nice cleaned gym

no room service

to my kids hanging out

no indoor pool or jacuzzi or breakfast

bar listed in amenities is used for special events only, rates listed on booking

site, no ice (they would call the hotel down the street and have it deliver 45 minutes later), no bar (like advertised), not even a soda machine or snack machine on site

noisy, the bar downstairs had a burlesque show going on till midnight and you could hear everything

nice, very small (18 rooms), and lobby next to a very noisy bar

a bar downstairs and access to the pool table would have been great

wifi & your literally in a dead zone i had no phone service in my hotel room

was not very comfortable & we didn t know the restaurant & bar was going to be closed for renovation until we go there

staff was extremely friendly and helpful, the room service and interiors were great, and the location is excellent

we forgot her name but she really set the bar for our return to this hotel and recommendations for others to stay

the location the view the nice spa even tho th spa could use some picking upmofmthr leaves that were flying of the nearby

gym was basic - water station was broken and sign said - go to lobby

late check out plus plus plus

staff were friendly too and the bar downstairs is

elevator takes forever and gym is really small no vending machine

the gym had a few pieces of equipment in need of repair and several that were just in need of updating

wish the swimming pool was a bit larger but i do understand : place is just minutes away from downtown and property

great location, nice staff, available gym. beds are comfortable!

breakfast and gym.

laundry area useful and ice machine on every floor

location, good breakfast, clean. a perfect place to rest after sightseeing

two of my kids slepted on the floor

location and close to the french quarter and walking distance from garden district, museums and casinos

we could walk around the french quarters and to the casino from our hotel

we had no wifi for the majority of our stay which made contacting home and researching very difficult to do

it s within walking distance of the casino, aquarium, bourbon street