there is no wifi

the parking is on side street so it's hard to find, good parking area once found

parking is somewhat difficult to find - i suggest contacting the hotel for directions to their free

it is on a pedestrian street but there are drive-up facilities in the parking lot in the

within all shops and eateries. great location in downtown. we appreciated the free parking.

terrible wifi lukewarm water

no wifi. never worked.

beautiful views of the garden and the safe secure parking and excellent valet service was exceptional

was amazong, super nice hotel with parking and wonderful staff

wifi was very good.

the breakfast isn't really breakfast - just juice, coffee and one tiny piece of toast

the free continental breakfast i paid for was the worst breakfast anyone could have

location of the hotel was actually great, the continental breakfast was really good

the continental breakfast was only coffe,two pieces of toast and 4 slices of fresh

staff, and continental breakfast was as expected

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

free parking

parking avaliable / eggs from the breakfast.

the best wifi ud83dude0d

parking it's next door

location. staff. hot water. stable wifi.

int was very small on the tag/map, couldn't

there is free parking in a garage half a block away which was easy to locate and enter

location, facility, room, breakfast, decor and service incredible!!

very neat, nice breakfast, nice staff

friendly and helpful staff, great communication, clean and comfortable room and delicious basic breakfast

hotel was very clean, friendly staff and great breakfast that was included.

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

average breakfast - but i am british

breakfast is very good and good variety of foods. personnel is attentive.

the room and the mini bar was always fully stocked and the room was impeccable upon arrival and house cleaning comes in

breakfast not included in room price.

breakfast and pool

food and drinks at the pool were possible

the ac was broken in the gym, so it was extremely hot and humid in there the entire stay

the pool was dirty

the pool look nice but i didn’t used it

parking its a little confused and dangerous, and pool water is very cold

the pool was under maintenance, the restaurant had limited service.

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

when we arrived we were looking forward to using the pool, but when we saw it it was very dirty and it didn’t look like the water was being circulated

construction on premises, smell bad and pool was dirty slow service at the restaurant.

would have been nice if the pool was heated

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

breakfast was impressive, well done, items made to order delivered as if the staff member cared.

location, great food, great bar at the hotel

staff is giving a physical menu that doesn t specify what options are included with your breakfast when you pay for it with your room's rate

breakfast is good

did not try the pool but it looked cool

pool & gym facility was nice

breakfast / pool

swimming pool small

the gym and the breakfast were good.

i found out that swimming pool was not available only after made my reservation

breakfast was limited

was cozy , clean, breakfast was great everyday , chicharron in green sauce, meat w potatoes, chilaquiles, fruit bar

poliforum, zona piel) value for the money delicious coffee included in the breakfast

some options in the breakfast were cold and those must have been hot, like the scrambled eggs

breakfast, time yo clean up your room, i used to arrived at 14

that i got charged twice for my sons breakfast and both reception and cashier at the breakfast bar weren't able to resolved the problem because they didn't wan to be short with their money and

nice rooms, nice pool, nice rooftop restaurant

the pool water was really cold.

the breakfast experience was amazing

local transportation to any destinations you wanted to go to room service was excellent

rooms breakfast included (eggs were better than in the hotel i stood the previous night) nearby locations (-)just the beans at breakfast, they can be better (-)the breakfast was great (+)the room was clean. breakfast pretty good. (+)breakfast (+)cozy, nice and clean. breakfast good (+)washer and dryer breakfast (+)breakfast cleannness personnel attitude (+)location and breakfast (+)every time the breakfast area was crowded so i could not take the food.

the hotel is amazing pool restaurant and staff i felt like i was at a top resort

u don't get to keep your keys)

we asked for milkshakes and waffles for room service and, literally they sent them right from the box and 4 glasses of milk with cocoa

the parking area is next to the hotel

room service from the cafe, after an hour it was not delivered, went to check and i was told the

wifi at all

en i did asked about it 3 times, no answer of the staff)

nice people, nice wifi and the rooms are very clean.

wifi stopped working in the evening and did not work the rest of the stay

free breakfast is always nice

breakfast was good but not great

the breakfast is decent enough with basics, but nothing fancy by any means

i didn't eat breakfast

breakfast area is too small.

room was clean, perfect location, the gym is equipped with lots of machines

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out of service, we had to tell the housekeeping lady to clean our room everyday because at

the pool was disgusting! super dirty.

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

of the poliforum, facilities in top conditions, helpful and service-oriented personnel, free parking for guests and very good breakfast

no elevator from parking lot to lobby

when you go from parking to the lobby take care when you step at the staircase

food, location, staff, parking and size.

location, facilities, check in/out and free parking.

spa was awesome and great value

t part of the hotel) - worst sushi of my life

parking was good too

underground parking was also very convenient

room service was ok but food not amazing!

lobby was nice clean pool looked nice

also pretty decent buffet for adults and kids eat for free

pool, comfy beds, great water pressure

room service was good and well served

i don t think anyone has ever asked for room service there

gym

the breakfast was really good and the rooms are quite big

great bar and restaurants

decent breakfast, comfortable rooms, clean.

the breakfast was not incluided

breakfast was good. the bar service was ok. the staff was pleasant.

pool, bar, staff

such of restaurat hours, parking needs, room service, a little bit of social and friendly kind

enjoyed the pool, but even more liked playing pool

the swimming pool area is really nice and the gym is also a highlight of the hotel

very good breakfast

the breakfast could improve

pool was not in service

there was parking included in the accommodations we paid for along with breakfast

there was parking included in the accommodations we paid for along with breakfast

like room service, and the price i found some things that were not good but i requested them and they

some parts at the hotel looks old and dark

price was great the staff were kind and helpful but had problems with the room telephone and the wifi and the safe box not

the location and the swimming pool was dirty.

pool was very dirty, i couldn't use pool during 3 days my stay in hotel

the gym was not well ventilated.

gym needs more equipment. ice machine needs to be in a floor available for everyone.

the clenest of the hotel-room- gym, the staff attention and amability

really good, but no towels on the site, we have to ask for the towels to the staff, and the big parking

check in was easy and the hotel had parking space

restaurant , room service and pool on the

location, cleanliness, breakfast

was great, close to stores and everything, food was decent, rooftop and gym nice if your using it

at my check out i was told i could get a free breakfast for my next visit which i do not plan on booking for a next stay

location, breakfast and gym

the only hotel in the world that i know that offers so excellent breakfast during 6 hrs (6-12)

excellent in every way including the vast array of options on the breakfast buffet

com with kids booking

but if i would have known the quality of the hotel, i would have arrived earlier to go into the pool

was not a complimentary breakfast buffet

was clean had plenty of seating for everyone at the breakfast

the breakfast was good, fresh milk, scrambled eggs, chilaquiles, beans, chicken and pork

location is very convenient, great breakfast and service from the staff, room size is comfortable

breakfast, location and room

all employees are nice. room is clean. parking is free. breakfast is good.

great value for the price. quiet , comfortable , parking , safe area.

the small kitchen a really helpfull area

clean, best wifi i ve ever found at a hotel

the separate entry room with kitchen and sofa, the comfortable bedroom, three sinks, the super helpful staff

it wasn't pool view either, not important again

the rooms are large with a fridge, microwave & sink. perfect for traveling with kids.

breakfast with plastic dishes

central location, fair price, included continental breakfast.

breakfast. poor options y not very sustancial.

fair variety for breakfast options

good location and good breakfast

room service closes pretty early

the table i sat at 8am to have breakfast was in fact dirty despite it looked like no one had used it earlier

rooms are beautiful!! staff is helpful and friendly! pool area is fantastic!

mini bar had nothing inside to purchase

breakfast was great although you felt rushed as the staff were constantly removing your plates -

breakfast not so good

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

hospitality, in a great location and secure parking

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

breakfast was good

breakfast was great. the location was perfect. facilities were very clean

breakfast was poor, plate of fruit and 1 small piece of sweet bread each - we left hungry

the wifi poor, the breakfast included very bad,

breakfast was very good !!

the pool

and you can smell other rooms' cigar smoke (though smoking is not supposed to be allowed) and breakfast from the restaurant on the first floor

definitively the breakfast is weak. no option with 3 single beds for 3 single adults.

i enjoyed the options of breakfast and it was in a quiet location.

fresh breakfast

breakfast so poor

pool seemed a bit dirty

spa is super but jacuzzi didn t work properly

the concert ended at 1:50am and kids entered the pool just before 8 am

pool, cinema, spa areas, reception and staff friendliness

the swimming pool is a little small and too overlooked by the rooms that are extremely close by

i did the reservation for two adults and two kids including breakfast

i did not use the spa because i am a therapist with 45 years experience, and their treatments with young kids who

kids get 1/2 off dinner

gave us an late check out so we could enjoy one more dip in the very nice hot springs

use the spa because i am a therapist with 45 years experience, and their treatments with young kids who have barely studied are higher priced than mine

pool a little cleaner and

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and pool

really like all the design concept, the bed was soo comfortable and the summing pool water was good

cleanliness of swimming pool.

location is very good and fitness centre is amazing but a/c was not working.

really enjoyed the bar in the lobby

great big rooms, decent breakfast, very friendly staff, close to bjx

breakfast was crummy

beautiful hotel, kitchen in room was well equipped

complete kitchen including full size frig and micro

better breakfast selection and being able to get an espresso would have been great

wonderful breakfast and spacious room. the bed was comfortable and the bathroom very clean.

the food was great, the free breakfast buffet and the dinner we paid for

room and specially our breakfast

very basic accommodation and breakfast, but you wouldn't stay for more than one night anyway.

breakfast was good but not great. the fruit was not fresh.

beautiful building, grounds, pool & restaurant

the breakfast .

to the airport, modern big rooms, friendly staff, laundry for free, free shuttle to the

very clean, free breakfast, had a pool even though didn’t get to experience that, had a gym

clean, comfortable, gym room, shuttle, close to airport, breakfast

the pool was under repair, but oh well

is in very good condition, the staff was extra friendly and courteous and the fact that is also a water park is genius

rate included use of water park facilities/shows. right off the highway. easy access.