pool, cinema, spa areas, reception and staff friendliness

the concert ended at 1:50am and kids entered the pool just before 8 am

spa is super but jacuzzi didn t work properly

pool, cinema, spa areas, reception and staff friendliness

the swimming pool is a little small and too overlooked by the rooms that are extremely close by

there is free parking in a garage half a block away which was easy to locate and enter

breakfast they serve it could be better had issues with parking lot hopefully they fix the problem

friendly and helpful staff, great communication, clean and comfortable room and delicious basic breakfast

room service, comfy room

breakfast - very small and not much choice

the parking seems very secure

parking it's next door

parking avaliable / eggs from the breakfast.

location. staff. hot water. stable wifi.

free parking

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

they charge for breakfast when is supposed free

the free continental breakfast i paid for was the worst breakfast anyone could have

location of the hotel was actually great, the continental breakfast was really good

the hotel is downtown and it has parking structure.

i enjoyed the continental breakfast and also the full breakfast menu

excellent wifi, plenty of hot water, a great stay

terrible wifi lukewarm water

was amazong, super nice hotel with parking and wonderful staff

free parking

wifi was very good.

room service closes pretty early

the friendly staff - the cleanliness - the rooftop with a bar, pool, gym and kids area - the hotel is located next to some restaurants, starbucks and

no room service after 11

was a bit hard to order room service but once the order was completed the food arrived quickly and was very good

good options to choice the breakfast.

parking is somewhat difficult to find - i suggest contacting the hotel for directions to their free

clean and comfortable, a/c and wifi working great

the room had a big comfy bed and great wifi

the parking is on side street so it's hard to find, good parking area once found

the hotel, restaurant and bar looks verry luxurys

hotel was very clean, friendly staff and great breakfast that was included.

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

average breakfast - but i am british

breakfast is very good and good variety of foods. personnel is attentive.

check in was easy and the hotel had parking space

the pool look nice but i didn’t used it

the pool was under maintenance, the restaurant had limited service.

parking its a little confused and dangerous, and pool water is very cold

the pool was dirty

rooms breakfast included (eggs were better than in the hotel i stood the previous night) nearby locations (-)just the beans at breakfast, they can be better (-)the breakfast was great (+)the room was clean. breakfast pretty good. (+)breakfast (+)cozy, nice and clean. breakfast good (+)washer and dryer breakfast (+)breakfast cleannness personnel attitude (+)location and breakfast (+)every time the breakfast area was crowded so i could not take the food.

hotel with a great restaurant downstairs near the pool area, in walking distance of the zona de

i liked the facilities everything was so nice restaurants, swimming pool lobby ect,ect,

food and drinks at the pool were possible

breakfast and pool

was expecting some kind of entertaining show at the bar on friday/saturday night

dirty pool

construction on premises, smell bad and pool was dirty slow service at the restaurant.

when we arrived we were looking forward to using the pool, but when we saw it it was very dirty and it didn’t look like the water was being circulated

was able to get a nice little workout in the gym

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

nice people, nice wifi and the rooms are very clean.

en i did asked about it 3 times, no answer of the staff)

wifi stopped working in the evening and did not work the rest of the stay

wifi at all

location quietness 24-hr parking friendly staff very kind and efficient bell boy

breakfast was impressive, well done, items made to order delivered as if the staff member cared.

awsome service and outstanding breakfast buffet.

staff is giving a physical menu that doesn t specify what options are included with your breakfast when you pay for it with your room's rate

breakfast buffet

the buffet breakfast had a very good selection

swimming pool small

breakfast / pool

nice convenient parking, stay was like expected and overall good, would stay again.

pool & gym facility was nice

lastly, we couldn't use the pool because it was filled with freezing water, perhaps they should reconsider even offering the

place especially if you love football leon team next door and a casino next to it nice buffet and swimming

the pool doesn't work.

hotel in general quite old, so the facilities like swimming pool area and the gym are not pleasant to use

gentleman in the breakfast bar were very very nice and helpful

breakfast was limited

poliforum, zona piel) value for the money delicious coffee included in the breakfast

breakfast was not very good, is basic ok, but then the taste is awful

breakfast, time yo clean up your room, i used to arrived at 14

didn t like that the jacuzzi wasn t hot , and the orange juice from the breakfast bar is cheap

the breakfast was really good and the rooms are quite big

great bar and restaurants

room was very clean, spacious and the breakfast has not only local food but also international

localization and breakfast buffet.

easy access from parking spot to elevator

room was clean, perfect location, the gym is equipped with lots of machines

the pool was disgusting! super dirty.

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out of service, we had to tell the housekeeping lady to clean our room everyday because at

they gave breakfast during the morning

great location and good breakfast

free breakfast is always nice

i didn't eat breakfast

the breakfast was really good also

i love the room service and the attention from staff

the staff is very good, parking

the hotel has it's own parking lot, though they park the car for you

the room opened up right to the pool area and we looked forward to the brunch every morning

great service at a four star resort! my little son enjoyed the swimming pool.

food, location, staff, parking and size.

no elevator from parking lot to lobby

when you go from parking to the lobby take care when you step at the staircase

location, facilities, check in/out and free parking.

of the poliforum, facilities in top conditions, helpful and service-oriented personnel, free parking for guests and very good breakfast

the pool area could be bigger, but it depends of your purpose of your stay.

t part of the hotel) - worst sushi of my life

room service was ok but food not amazing!

spa was awesome and great value

parking was perfect and secure below the hotel

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

the breakfast was amazing. one of the best i have ever had in a hotel.

was not a complimentary breakfast buffet

com with kids booking

excellent in every way including the vast array of options on the breakfast buffet

very clean, great service from staff, delicious breakfast buffet

i don t think anyone has ever asked for room service there

room service was good and well served

pool, comfy beds, great water pressure

the pool was amazing and clean

also pretty decent buffet for adults and kids eat for free

at my check out i was told i could get a free breakfast for my next visit which i do not plan on booking for a next stay

pool was great! bed and pillows were so comfortable.

restaurant , room service and pool on the

restaurant , room service and pool on the

was great, close to stores and everything, food was decent, rooftop and gym nice if your using it

the terrace with bar & swimming pool is a real highlight

very good breakfast

the breakfast could improve

there was parking included in the accommodations we paid for along with breakfast

super clean, good breakfast, friendly stuff, possibility to park the car close to the entrance.

the pool is heated, the breakfast buffet has everything you need

the swimming pool area is really nice and the gym is also a highlight of the hotel

like the location cleanliness, very comfortable beds room service was always so friendly when delivering our food

pool

clean, well-located, affordable. the gym is practical.

the location and the swimming pool was dirty.

the pool, the room and other facilities were awesome

pool was very dirty, i couldn't use pool during 3 days my stay in hotel

the bathtub was small but comfortable, it had ac, wifi , and a lot of pillows

room service

really good, but no towels on the site, we have to ask for the towels to the staff, and the big parking

the gym was not well ventilated.

the clenest of the hotel-room- gym, the staff attention and amability

gym needs more equipment. ice machine needs to be in a floor available for everyone.

the pool was lovely. the room designs are perfect for families

i am being very fussy, it would have been nice to have had a rubbish bin in the kitchen area and/or the bedroom area as there was only one in the

pool

we thought we were getting two rooms with queen-sized bed and kitchenette

the suites are really comfortable and the kitchen is a plus

great value for the price. quiet , comfortable , parking , safe area.

handle they could call ask come by lobby or put a note in our door but not lock us out our rooms breakfast was same thing every morning i understand is continental breakfast but switched up some

all employees are nice. room is clean. parking is free. breakfast is good.

location is very convenient, great breakfast and service from the staff, room size is comfortable

breakfast, location and room

was clean had plenty of seating for everyone at the breakfast

good location and good breakfast

central location, fair price, included continental breakfast.

breakfast. poor options y not very sustancial.

location, included breakfast

breakfast with plastic dishes

breakfast was good

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

late entry to my room and no complimentary breakfast

hospitality, in a great location and secure parking

no elevators, breakfast limited

the buffet breakfast was good

breakfast was poor, plate of fruit and 1 small piece of sweet bread each - we left hungry

good room overlooking the pool

breakfast was very good !!

i enjoyed the options of breakfast and it was in a quiet location.

breakfast so poor

definitively the breakfast is weak. no option with 3 single beds for 3 single adults.

the person who helped me never offered me the wifi password, never explained to me about breakfast

fresh breakfast