pool it's really cold and dirty, plus there was trash that took like 2 days to be removed from

breakfast was excellent! modern hotel and very accessible.

good. breakfast was nice. room was big enough and the shower room was clean and nice.

the friendly staff - the cleanliness - the rooftop with a bar, pool, gym and kids area - the hotel is located next to some restaurants, starbucks and

the table i sat at 8am to have breakfast was in fact dirty despite it looked like no one had used it earlier

check in was easy and the hotel had parking space

ry practical) location: nearby bus stations to go to downtwn, near a big mall facilities: pool,

the beds are wonderful, big rooms and the breakfast buffet is mindblowing!

breakfast was very good, room was large, very clean, very nice beds, large tv

the best stay in leon for years, awesome staff , great location, great food, always clean and the bar has the best screen around for

but if i would have known the quality of the hotel, i would have arrived earlier to go into the pool

it wasn't pool view either, not important again

i am being very fussy, it would have been nice to have had a rubbish bin in the kitchen area and/or the bedroom area as there was only one in the

the small kitchen a really helpfull area

the suites are really comfortable and the kitchen is a plus

we thought we were getting two rooms with queen-sized bed and kitchenette

location, breakfast and gym

that made it very convenient to have breakfasts

location, cleanliness, breakfast

breakfast wasn't included

location, breakfast and gym

great bar and restaurants

had a pleasant stay, primarily using the accommodation for sleeping and appreciated the good breakfast provided, which was a lovely bonus

easy access from parking spot to elevator

gym

location, room size and amenities exceeded my expectations. breakfast was delicious.

nice people, nice wifi and the rooms are very clean.

wifi at all

en i did asked about it 3 times, no answer of the staff)

wifi stopped working in the evening and did not work the rest of the stay

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

breakfast is very good and good variety of foods. personnel is attentive.

average breakfast - but i am british

hotel was very clean, friendly staff and great breakfast that was included.

was in one of the farthest rooms away from the stairwell and couldn't pick up any wifi in my room

the staff people,people, the front desk,bell boys,cleaning crew and the peiple at parking lot

it is on a pedestrian street but there are drive-up facilities in the parking lot in the

the room had a big comfy bed and great wifi

replacing shower heads is inexpensive provide a small simple map to find parking lot

parking

no wifi. never worked.

the room key, location is smack in the middle of the historic center, it s got convenient valet parking, beds are

and, easy parking

wifi sucks imposible to work from there. also it is very noisy during the night.

the free continental breakfast i paid for was the worst breakfast anyone could have

the continental breakfast was only coffe,two pieces of toast and 4 slices of fresh

was supposed to get a queen bed but i got a smaller one; they gave breakfast and it was not included in my fare so i guess that was

the breakfast was meager, just toast and some fruit

said that breakfast was included, but it was only toast and coffee

very neat, nice breakfast, nice staff

very accessible restaurants stout the corner quite place parking around the corner no charge

the breakfast was lacking. it was plain and there was no selection.

parking is included

friendly and helpful staff, great communication, clean and comfortable room and delicious basic breakfast

the parking seems very secure

location. staff. hot water. stable wifi.

free parking

good location and parking for motorcycle

parking avaliable / eggs from the breakfast.

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

delicious breakfast excellent facilities amazing staff

food is amazing and the courtyard and pool area is very nice.

the view from the pool is simply beautiful overlooking into the garden of a beautiful red cathedral, it almost looks

breakfast was excellent

the food in the bar was dreadful.

when we arrived we were looking forward to using the pool, but when we saw it it was very dirty and it didn’t look like the water was being circulated

was able to get a nice little workout in the gym

dirty pool

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

the pool was dirty

the pool look nice but i didn’t used it

parking its a little confused and dangerous, and pool water is very cold

the pool was under maintenance, the restaurant had limited service.

the breakfast buffet.

location, price of room, breakfast and easy access to staff.

did not try the pool but it looked cool

the indoor pool

clean and modern. the pool was great also.

pool area could be a little more fun with some modern lounging furniture, and a bar, seems secluded

used the pool and it says you should not bring alcohol to that area

excellent breakfast, spotless room

the breakfast is descent, the parking is very spacious

breakfast / pool

breakfast, time yo clean up your room, i used to arrived at 14

was cozy , clean, breakfast was great everyday , chicharron in green sauce, meat w potatoes, chilaquiles, fruit bar

poliforum, zona piel) value for the money delicious coffee included in the breakfast

breakfast was not very good, is basic ok, but then the taste is awful

didn t like that the jacuzzi wasn t hot , and the orange juice from the breakfast bar is cheap

lastly, we couldn't use the pool because it was filled with freezing water, perhaps they should reconsider even offering the

pool water wasn t warm

place especially if you love football leon team next door and a casino next to it nice buffet and swimming

gym equipment did not work properly

and the food was awesome, we do not consume any meat and the food choices were just perfect for breakfast

free valet parking 24 hours a day

we ordered room service and it took them 1:30 minutes to deliver

location, awesome staff, nice pool, good room with view to the pool, big hotel has laundry service with quick turn around time, few hours

decorated lobby and reception area in general, good location, valet parking included without extra cost

u don't get to keep your keys)

the room was small. breakfast was very limited.

breakfast options were great,. a few things changed daily.

the breakfast was really good also

i didn't eat breakfast

breakfast area is too small.

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out of service, we had to tell the housekeeping lady to clean our room everyday because at

room was clean, perfect location, the gym is equipped with lots of machines

the pool was disgusting! super dirty.

t part of the hotel) - worst sushi of my life

unrelated - there is a sushi place across the parking lot

room service was ok but food not amazing!

the suite was great. nice view. liked the pool and food at the restaurant.

room service had really good options and the buffet it is great.

when you go from parking to the lobby take care when you step at the staircase

no elevator from parking lot to lobby

location, facilities, check in/out and free parking.

of the poliforum, facilities in top conditions, helpful and service-oriented personnel, free parking for guests and very good breakfast

location, value for money; underground parking; comfortable beds and spacious room

rooms breakfast included (eggs were better than in the hotel i stood the previous night) nearby locations (-)just the beans at breakfast, they can be better (-)the breakfast was great (+)the room was clean. breakfast pretty good. (+)breakfast (+)cozy, nice and clean. breakfast good (+)washer and dryer breakfast (+)breakfast cleannness personnel attitude (+)location and breakfast (+)every time the breakfast area was crowded so i could not take the food.

the location, the pool and the restaurants

i don t think anyone has ever asked for room service there

also pretty decent buffet for adults and kids eat for free

pool, comfy beds, great water pressure

lobby was nice clean pool looked nice

like the location cleanliness, very comfortable beds room service was always so friendly when delivering our food

breakfast was good. the bar service was ok. the staff was pleasant.

couldn't use the swimming pool but looked very nice

staff is really kind and helpful and every year i see the same people at the restaurant and the bar and they are really, really kind

enjoyed the pool, but even more liked playing pool

breakfast could be more varied

nice place, good location and really good breakfast!

really nice was the gym which is on the upper floor with a view over the entire city

the room and the pool

super clean, good breakfast, friendly stuff, possibility to park the car close to the entrance.

the swimming pool water to cool

room service

like room service, and the price i found some things that were not good but i requested them and they

there are no indications about how to find the stairs or how to go to the pool, theres only one way to go to the parking, the elevator has some troubles by opening the doors

ean)

gym needs more equipment. ice machine needs to be in a floor available for everyone.

the gym was not well ventilated.

really good, but no towels on the site, we have to ask for the towels to the staff, and the big parking

the clenest of the hotel-room- gym, the staff attention and amability

handle they could call ask come by lobby or put a note in our door but not lock us out our rooms breakfast was same thing every morning i understand is continental breakfast but switched up some

breakfast, location and room

the breakfast was good, fresh milk, scrambled eggs, chilaquiles, beans, chicken and pork

was clean had plenty of seating for everyone at the breakfast

location it was good breakfast is a little poor

great value for the price. quiet , comfortable , parking , safe area.

good location and good breakfast

fair variety for breakfast options

location, included breakfast

breakfast with plastic dishes

i also enjoyed the delicious breakfast they provided

breakfast not so good

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

hospitality, in a great location and secure parking

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

breakfast was good

breakfast was great. the location was perfect. facilities were very clean

breakfast was poor, plate of fruit and 1 small piece of sweet bread each - we left hungry

the wifi poor, the breakfast included very bad,

breakfast was very good !!

the pool

and you can smell other rooms' cigar smoke (though smoking is not supposed to be allowed) and breakfast from the restaurant on the first floor

definitively the breakfast is weak. no option with 3 single beds for 3 single adults.

i enjoyed the options of breakfast and it was in a quiet location.

fresh breakfast

breakfast so poor

pool seemed a bit dirty

spa is super but jacuzzi didn t work properly

the concert ended at 1:50am and kids entered the pool just before 8 am

pool, cinema, spa areas, reception and staff friendliness

the swimming pool is a little small and too overlooked by the rooms that are extremely close by

i did the reservation for two adults and two kids including breakfast

i did not use the spa because i am a therapist with 45 years experience, and their treatments with young kids who

kids get 1/2 off dinner

gave us an late check out so we could enjoy one more dip in the very nice hot springs

use the spa because i am a therapist with 45 years experience, and their treatments with young kids who have barely studied are higher priced than mine